Moving Relocation Systems

1st off I went with this company because Glen was very convincing in that not only are they the "mover but also the carrier"! NOT TRUE. I think it was his way to sell his business in that he never disclosed the fact that I would not get my items until 10 day later even though I was only moving 539miles from my pick up location. AS a matter of fact when Jennifer called to ask me when I would like my stuff delivered and I said Sat July 14th she smirked and laughed like that is not happening she told me on that I would not have to wait for my stuff and asked who told me that. Please read Claire Handleman this happened to me except my payment when from $2100 to another $1647 and they charged me for packing material even though I had already packed my stuff. Believe me they want your stuff packed in boxes because its going to a Warehouse until some other company picks it up and brings it to you. And they want to add their charges to carry your stuff up to your new house. And Glen disappears and NO ONE calls you back ever. Read the reviews before you sign anything with this company they don't estimate correctly and they are not the mover of your stuff.

Move size: 1 Bedroom Home Service cost: $3999

This company is incredibly unprofessional, really upset with the company for the reasons listed below:

I moved across the country for a a new job and felt the need for a moving company.

What I was told over the phone during the sales call was completely fabricated.

1.) I was told specifically when my belongings would leave to ship out and in reality it sat in a warehouse for 2 plus weeks before it was sent to my new address.
-During this time I was literally sleeping on the floor unaware my belongings were still on the other side of the country. I was never informed anything would sit in a warehouse and I certainly didn't pay for this.
2.) I was lied to on three separate occasions on when my shipment would leave NYC and the truck driver told me when he left with my belongings (this was not one of the promised shipment dates from the office in NJ). He left 2 days after "customer service told me my delivery left.
3.) It was impossible to get a hold of anyone on the phone and when I did there was an an attitude given to me by who ever did finally answer.
4.) Christian in sales specifically told me that for the final payment due to the delivery team would NOT be required BEFORE the truck driver unloaded my belongings, in reality the driver would not give me my belongings unless I paid him in cash outside by the truck, NOT when the move was fully done. This was extremely uncomfortable as I paid all balances as requested prior to the final delivery and even tipped both the pick up and drop off crew.
5.) It was a full 21 days that I had to wait for my belongings even though Christian in sales noted that I wanted my shipment expedited. He even told me the last names of the other families that would be on the same truck as mine to the same final destination state. He told me it needed to be picked up my a certain date so it would be able to ship out the next day with the other families on the same truck going to the same end state.

This process for my job relocation was the most uneasy, un professional, stressful aspects of my move. I also don't like how this company overbooks themselves and

Your final delivery is contracted out to someone who simply owns an 18 wheeler truck. He then simply finds an illegal immigrant to go along for the ride to "assist" in unloading your final delivery.

This company disgusts me and I do not recommend it to anyone, especially someone relocating across the country who doesn't have family in their new location or access to any type of furniture in the meantime.

My mattress was also sliced into, I bought a clear mattress bag but the mover thought it was just plastic wrap. He sliced into it as he tore a part of the mattress.

My move was literally 5 boxes and 5 pieces of furniture which was one studio to another.

Service cost: $2200

I called Moving Relocation System to help me with my move from NJ to FL.

I was told that because of the size of the move once the truck was loaded it would go back to the company, get a new drivers and start down.

The moving men decided that all my packed and taped boxes needed to be retaped. This I was charged for and they through the empty rolls all over the place. They put boxes inside of boxes and toys and other items with fragile items. Needless to say alot of items were broken. One of the men actually asked for a piece of furniture that I had. Not needed so I said ok. But I didn't think he was going to pack it and charge me to move it for him. Also there were boxes and other items left at the property I was moving from.

When we arrived at our new property we figured that the truck would be there the next day. .. we didn't see it for almost 2 weeks. We called numerous times and kept getting the same answer. .. don't know were the truck is.. we are trying to get ahold of mthe driver.

When it did arrive we noticed that we were charged well over what we were originally told. There was a lot of charges added to the original price.

We were able to get some removed but was told that if we did not pay we were not going to get our property.

Upon going through our belongings 2 rings were stolen and we had almost all the lg items damaged and numerous box and toats broken.

I took pictures of every item damaged and called the company. Originally they seemed eager to assist us..then they kept pushing the days and explaination to why we couldn't get things replaced or fixed.

Now we are months from the move, I filed a complaint with DOT and with their insurance and have not heard anything. When I noticed that the ring was missing and called them they couldn't have been more rude and told me they didn't care if I got an attorney because for every one attorney I would have. .they have 11.
They also said that if yI wanted them to pay for the rings I would have to sign an agreement that would not allow me to make any complaints or hold them liable for any of the damages caused by the movers.

The man who I spoke with was Mike and he is the rudest man and he acts like a bully the way he pushes you to have to do what he says or your not going to get help with anything.

If you like your belongings and cherish what you have do not use this company they will lie and cheat you. And sadly enough you may lose a lot of things that mean something to you.

I am still fighting with them and Mike told me to be happy with what they offered me for the rings because I will not receive anything else. I have been trying to get copies of the paperwork but they will not send it to me. So do yourself a huge favor go to the DOT website and get a honest company to move you. I don't want to see anyone else go through such a stressful and humiliated situation as I am going through.

Service cost: $6000

Moving Relocation Systems did a phenomenal job in moving my mom from Connecticut to Virginia!! From the the very beginning of the process they were extremely pleasant and professional! There were no surprises or extra fees, they were straight foward as fas as pricing. In addition the pricing was definitely more than reasonable and affordable! This company prices fared better than all the other companies that I researched! Richard my contact person was fantastic in the starting stages of the moving process.
The moving crew not only was on time but early! On top of that there were courteous and professional! They were organized and very efficient in their approach. This crew of three men worked diligently from start to finish without a break! Three floors of furniture and merchandise were stored in the truck with care and attention to detail! Large furniture pieces were wrapped exceptionally well!!
Laslty, after everything was placed on the truck, they were still made sure if was satisfied with their job not to mention they fit everything on the truck. The cherry on top was when the crew member told me that the furniture would be there tomorrow(the day after the move), wow!! The crew arrived to the Virginia residence at around 11am and moved everything in with the same amount of care and attention to detail just like before! Any furniture that needed to be put back together was taken care of! There was furniture also moved to a storage unit by my request, it was a great amount of items that the head crew member made fit extremely well!
It was a great pleasure working with Moving Relocation Systems!! I Will recommend them to any of my friends, family, colleagues, or anyone who wants a five star moving company! Thank you for moving my mom and making experience stressless and very easy!!

Service cost: $5907

When I initially spoke with Dylan at Moving Relocation System I felt that I was in good hands. Unfortunately, my experiences in speaking with the various individuals at the company I quickly became unsettled. I was given a step-by-step procedure that was supposed to be followed, but it didn't seem that the staff wanted to follow it. I was told I would be contacted at certain intervals prior to the move, but was not. Another example: I was told verbally and via email, to contact the company if my inventory of items changed so the appropriate size truck would be used. I spoke with company staff four times to let them know I needed to update my inventory. Each person I spoke with told me not to worry, just tell the driver when he came to pick up the items. I should have worried. The truck used was too small for all of my inventory, so things were crammed in the truck and I had to put several items in my van. The pickup driver and crew didn't seem to care about my concerns about the packing of my belongings. I will say that they did wrap everything, even items I had already wrapped, and the dispatcher was very flexible in changing the moving dates for me.

I feel that the delivery driver and crew were very careless with my belongings. Boxes were tossed and dropped on the driveway. The youngest of the three workers was very careless bringing items into the house and broke one of the glass panels in the entryway chandelier, plus he tried to hide the fact that he broke it. The crew lead was very cavalier telling me I could easily find a replacement at Lowes. I had to insist he take a photo as evidence and he was to report the accident to his boss. No one wanted to take responsibility for what had happened. It's been two weeks and I have not heard word one from anyone addressing this issue. Also, when the youngest one was unwrapping my three floor lamps, he was just ripping and pulling the protective cloth off. Unfortunately it wasn't until after they had left, that I noticed that of the arms on one floor lamp were broken and another floor lamp misshapen.

In speaking with every person at the company that I came in contact with, I advised them that I had a VERY, VERY steep driveway. When the delivery driver called to let me know when he was coming, I again stressed the steepness of the driveway and that he might need to back up the driveway. I suggested he might want to walk up the driveway before bringing the truck up, and he did. I understand that it was a large moving van, but I would have thought an experienced driver would know how to maneuver within tight spaces. Guess not. It took over an hour for the driver to get out of the driveway, but not after laying several patches of rubber on the driveway and driving the van through my property coming within 2 inches of running over my well casing.

I know that this review gives a poor reflection of this company, but it is my feeling that people should have a strong work ethic and take pride in their work, no matter the job or pay. I find it a shame, and unfortunately rampant, that people don't care about others, only themselves. Frankly, I believe that if you don't want to serve people, do not work in the service industry!

Service cost: $3333

Had an eviction process after a bad divorce. Horrible Landlord/Tenant matter. Had a Court Order to have my personal belonging removed by the next day. I called Moving Relocation Systems and they sent out 3 guys immediately to my home rearranging their schedule to accommodate my emergency. I truly appreciate all their help. Special thanks to Mike and Amil for their humbleness and understanding to try and get this all done in a matter of hours.

Sincerely,.

Move size: 3 Bedroom Home Service cost: $3500

I have booked with moving relocation systems two times now, while living in New York. The first one was within my first house in Brooklyn NY and my second move was about 2 years later to Connecticut. I had a great experience both times so I decided leave them a review here.
Booking the moves were pretty straight forward and easy both times. I emailed back and fourth with Dylan a few times to iron out all of the details and make sure all my questions were addressed. I shopped around for some estimates and these estimates were the cheapest both times.
The crew showed up right on time. They introduced themselves and were friendly and easy to work with. The team worked hard until every item got unloaded. I bought water and some snacks for them throughout the day. They wouldn't even stop to drink some water! I definitely appreciate the full effort. I also received follow ups from Dylan throughout the process. The total cost both times stayed around the same based on everything else.
My experience overall was a great one and I am glad that it worked out both times.

Move size: 4+ Bedroom Home Service cost: $3500