Mega Van Lines

I'm dad died three weeks ag. I called because I had to move my elderly mother and 69 year old disabled brother cross cou try to live with me. I recieved a quote for 6111 so I took I. as A disabled vet I have a hard time lifting boxes. Day of my dads funeral they call to confirm inventory and double the price to 12 gran. I was in shocke. I had ti give a 3 grand deposit immediatel. that is in top of the 2 grand deposit I already gave. if I didn't inloat my 2 grand. so I began throwing stuff away and dropping it off my inventory to save cost. washwe dryee bbq grill patio set 1 recliner 2 beds 3 dressers 2 cabinets and a bunch of other stuf. day if move I felt confident I saved some money since I didn't have the 12 grand tomoay. I was told I had to have 3490 on moving day so I complied. moving day happened movers packed up and said it was now 15 geand plus 1500 for the crew to pack up. I was told this after everything was on the truc. I had to pay cash and was demanded by the movers who strong armed me into paying almost 6 grand cash on the spot and told me I needed another 5 grand at delivery or I could get my stuff. called mega van lines 7 times demanded answers and can't get a single one except that's not how we do busines. run don't walk awY from this compan. the send thier work out to sub contractors and all they want is your money they don't care about you. 4 days without a call back.and I lost all of my mother's stuf. ididn't even get an inventory of what they too. no one will provide it.

Move size: 2 Bedroom Home Service cost: $18000

I guarantee that any good reviews here are fake. These people are scammers. They don't show for the move, they keep your deposit & send you to the shadiest movers you can think of and then the movers hold your items hostage until you pay a huge amount additional. They keep your deposit even though you aren't moving and needed to cancel. I could write a novel. Broker Armondo Blackwell lied through his teeth regarding my move on multiple occasions! Then he texts messages with his photos and his family photos to try to make himself seem less of a dishonest scammer. Then magically when they are supposed to produce something its excuse after excuse from him and his customer service team. DONT use this company! They are brokers that take your money and run. They contract their moves out to very crappy companies who break and steal items. Eddie is the manager but isn't helpful so he passes off his customers. Jackie is supposedly a manager but very unhelpful and rude. I actually referred this company to someone before my move date and she went through hell. Paid extra for a specific date and no one showed and a few days later when they did, multiple items were stolen, the workers were using drugs and many items were broken and then they demanded an additional $2k because the cost Armondo quoted was fake (A tiny one bedroom studio that's no bigger than a largte closet cost $6k!?! Seriously?!) . I needed to cancel my move with them after her issue and because I was no longer moving and can't reach Armondo, the customer service people don't return my calls, I even sent a certified/signature required letter so that I could submit to my bank for a refund and charge back to them. These people are scammers. Russel is supposedly the owner but extremely rude and is fully committed to ripping people off. This isn't a review from someone who is just annoyed and wants to get her money back- this review is written to help protect anyone from using this company. I can not tell you enough how awful and dishonest they are. I am still fighting to get my $1,600 back from them. All the sudden their yelp page is missing so I can't review on there and any feedback I placed on their facebook page was deleted and now they have turned off comments. They also don't allow reviews on their facebook page which is no surprise. They promise good, honest business but are the most dishonest people I have come across, so much so that once I called other moving companies and described what was going on they knew exactly who these people were and what they do to people. Apparently well known scammers and they got me and a friend. Dont give these people a cent of your money, you wont see it again and if they do end up contracting your move it will be with some shady company that has one star ratings and doesn't work within the quotes that Mega Van Lines gives you. 100% scammers. DO NOT USE THIS COMPANY!

Move size: 4+ Bedroom Home Service cost: $6000

I had the worst experience with this company ever. I spoke on the phone with Thomas and Eric. They called themselves brokers. First estimate was $2,999 one month before planned moving to move from NM to WI. Demand to pay 50% on that day by electronic check!. Day before moving the price was erased to $10,989.37 with demand to pay 50% today. They said if I will cancel moving with their company they will not refund me $1,500 that was already paid. Moving was scheduled on August, 15, Movers came to move my belonging on August,16 and they were from Heiza LLC (this is another SCAM moving gang),not from Mega Van Lines. They came on rented Penske vehicle, they tried to extort more and more money from me. Make long story short, Some items of my furniture were damaged and some boxes were simply stolen!! Customer service of Mega Van Lines did not want to talk to me, they said that I need to talk to Heiza LLC because they provided my moving.

I did my review to warn another people that Mega Van Lines, has a schema to defraud people.

Everybody can consider to rent Penske or Uhaul on their own and not to pay $11,000

My belief regarding company's positive review written by the company's people.

Move size: 2 Bedroom Home Service cost: $11000

I went through Mega Van Lines for my move from California to Colorado. Let me say that I have moved every 2-3 years in my adult life and this was, by far, the worst experience I’ve ever had. I was quoted at $7,000, and left a $3K deposit. When they showed up to move they said it would be $11K or I’d lose my deposit. So I paid up $4K with the remaining balance to be paid on the other side of the move. Well, long story short my stuff arrived a week later, in the worst condition. I have a kitchen table and chairs that were purchased from a custom hand woodworker in Germany, and all of the chairs were broken. My dresser was broken. My kid’s dresser looks like someone punched a hole through it. The car tree is trashed. I’m scared to open the boxes with all of my glassware. Be advised that Mega Van Lines is just a broker. They are going to sell your move to someone who doesn’t care about your things. It’s so disrespectful what they did to my stuff. I was also missing several items off of the inventory and I was not home when they delivered and the driver pressured my wife into signing. I paid all of this cash so I’m pretty sure I will never get reimbursed for my missing and broken things, some of which are irreplaceable. Do yourself a favor and look elsewhere for your move.

P.S. when they tell you that their credit card machines are down it’s a scam. You can dispute credit card charges, as for me, well, they already have my cash and I’m left trying to sit on broken chairs.

Move size: 3 Bedroom Home Service cost: $11000

I signed a contract on July 22 and cancelled on July 23 in the exact manner required by the contract. I contacted the company by phone and email. I filed a complaint with the Better Business Bureau. The company keeps saying they are reviewing, authorizing, or waiting for approval and will then send me a non-disclosure agreement and they will call me and after I take down any negative reviews (this is the first review I have written) they will send me my refund. But, they never actually send me the non-disclosure agreement or call or send me the refund. I paid a deposit of $810. The move coordinator assured me that their company does the actual moving and is not just a broker of other movers. But, when I realized the contract said they were just brokers, I cancelled the contract. I have provided proof the contract was cancelled on time. In general, under business law, a contract can be cancelled within 3 days. This contract was no different. It said who to send an email to if you wanted to cancel and to state a reason. I sent the email and stated I wanted to cancel because they are a broker and not an actual mover. When I first called to follow up on the refund I was told it would be sent in 14 days. Then when I didn't get the refund, I called again and was told I was too late. After I explained I had already cancelled on time, they then said they had told me it was under review, but actually they had told me it would be sent in 14 days. This company has refused to give me back my deposit even though they are obligated to give it to me under their own contract. It is very sad that I have had this significant amount of money taken away from me unfairly. They respond to my Better Business Bureau complaint, but they don't actually ever do what they say they will do. It is very sad to deal with them.

Move size: 2 Bedroom Home Service cost: $3730

DO NOT USE THIS HORRIBLE COMPANY!! This company is a complete professional disaster. Denials of statements in their own emails, tripling the original estimate, moving company they hired showed up 5 days early with no notice. Different moving company came on agreed day but charged an additional $1800 authorized by Mega Van lines who denies involvement. Promised delivery (cross country move) in 7 days. It has now been 7 days past delivery date & no idea of if or when my goods will be delivered. No confirmation of final payment. Mega Van Lines has washed their hands of it & told me to call movers directly and “work it out”. My husband just died and I was forced to move cross country. They have $14,000 of my money and shed responsibility for rest of job. They have caused incalculable stress, a lot of money and no results. Multiple broken promises, disregard of contractual language and callous disregard of customer. Very unprofessional, dishonest and harmful to innocent consumers. They should not be in business.

Move size: 3 Bedroom Home Service cost: $21500

I moved from CO to Florida and even though I used “Mega” van, there never was any “mega” anything. Two days after my original scheduled pick up (after a couple of calls wondering when they would show up), a trailer (the kind of trailer that lawn guys use) showed up to move my 2 bedroom house. I had to leave, throw out, give away so much stuff because it couldn’t fit in the trailer. The stuff that did make it, was so tightly packed that even Rubbermaid totes cracked from the pressure. So much of my contents were crushed. Pretty much every piece of furniture was dinged/damaged. Took more than 3 weeks (many calls on my end, with little follow up) , my stuff finally arrived! Again, no “mega” van, just an old Ryder kind of truck. After unloading, I realized my kitchen table and many other items were no where to be found. That’s because these items didn’t fit in the trailer, they were in the back of a pickup - that was towing the trailer) and an SUV the mover owned. Sure I will never see those things again. Sent email, with photos of damage. Been about 2 weeks, still no follow up.

Move size: 2 Bedroom Home Service cost: $4800

Is been my worse experience i had to leave most of my things i had water cases that they promise they will give me $100.00 if i didn't take them and i did left them amd other things they didn't let me take and they say they will reimburse me when i get my thing in iowa i called they ignore my call calls and customer service and the manager the ne i don't want to revealed his service was worse and a lier worse company i have never called them liers never got. The $100.00 my things got open and brook i don't recommend them

Move size: 2 Bedroom Home Service cost: $2100