Mega Van Lines

This is a total scam. We were initially quoted $5000 and sent $1983 via Venmo to a Deborah . This should have been my first red flag. I contacted Venmo and they stated it is not for use for merchants. Then they came back and told us we needed to Venmo an additional $600 as the quote now was $11,000 estimate. We knew this was ridiculous and cancelled the move. They refuse to refund our money. I asked numerous times to speak to Deborah and was not allowed. We are obtaining an attorney. I have spoken with the Better Business Bureau and they have received numerous complaints about Mega Van Lines. I also contacted the Attorney Generals office in Florida and the DOTD.

Move size: 3 Bedroom Home Service cost: $11000

I have to relocate every few years. I hired Mega Van Lines to help with my last move upon a recommendation from a friend. When I called them, the man on the phone seemed very friendly and well informed. He called me back in 10 minutes with a very reasonable estimate. I specifically asked for a crew who is good at handling breakables. The men they sent looked like pro-wrestlers! They were very efficient. Their speed terrified me a little. They were so fast at packing everything that I thought they were not doing the job properly. The crew seemed to know what they were doing and so I didn’t say anything to them. Fortunately, all my breakables were in great condition when they made the delivery. These guys were just perfect.

Move size: 3 Bedroom Home Service cost: $4600

Mega Van Lines was the first phone call we placed to plan our call. During the initial phone call, we were given discounts to book immediately, although we did not have a full inventory list (although we did tell them we used a full semi in a previous move). We told them we had a three bedroom house. They quoted us a great price and we booked it. We were told that the QA team would call a week before the move to confirm our inventory. Low and behold, a week before the move, we spent two hours on the phone reviewing our inventory with Paul Fountain .. AND OUR PRICE DOUBLED! We had been quoted for less than a box truck, yet they knew we had a three bedroom house. At that point, we are stuck. We had to move. They gave us a "discount" and we felt we had to keep the reservation. This is clearly their MO. Give a low quote, then just a week before the move, review inventory and requote the job at double. It was a shill game and we were caught. THEN, the movers showed up.. with only a partial inventory list and another NEW PRICE when they reviewed our house. This new price was TRIPLE what was originally quoted. TRIPLE. We were able to get the price down some, but we were still more than double the original quote. The movers, JT Express, were horrible. They were slow, treated our furniture like it was junk, kept telling us how we should have packed and planned our move, the lead was degrading to the other men moving, and then continually asked us to pay in cash. NO way was I giving these buffoons cash! I have no doubt it would disappear. They took three days to what should have been just two. They damaged my husbands motorcycle and, when other items were damaged such as my file cabinet, he "punched" the damage out and said it was OK.. And then again, the lecture on how we should have packed. Overall, we paid more than if we had just stayed with a recommendation from a friend that we thought was too expensive. Of course, Mega Van Lines will not even reply to my emails when I tell them I want to talk regarding my move. An absolute scam. They will continually charge you more money when you are stuck needed to move. Stay far away!

Move size: 3 Bedroom Home Service cost: $10500

Mega Van Lines is definitely one of the best moving companies in America at the moment. They are one of the mostly hired moving companies and that’s why they are always booked throughout the week, but mostly weekends. Unfortunately I was moving during an end of the month weekend and they had no slots available. I had to call them several times pleading to them to make a slot available for me. They finally were able to book me an available slot and their quote was as low as I expected. Naturally, everything went very smoothly. They delivered my goods without damaging a single item. Given the amount I paid for this move, it was way low than any other quotes I got in the past. I strongly advise you to hire these guys.

Move size: 3 Bedroom Home Service cost: $3500

I hired Mega Van Lines last month to help me with my move. They sent over four strong and skilled boys and these boys were absolutely incredible. They worked really well as a team and it was clear enough by the method of their work that they were enjoying what they were doing. There was a great communication between me and their people and care was well taken at all times to pack and unpack all my belongings safe. I can see why this company has been rated so highly on the internet.

Move size: 4 Bedroom Home Service cost: $4600