Los Angeles Transfer and Storage

This company failed to honor their contract with us. On the day our goods were delivered their driver told us he was waiting for his "guy" to arrive and help him unload our goods. This is when we found out they only send one person from their company to deliver and unload. They use local movers to assist. When a local professional moving company arrived, they could not come to agreement on their fee, and they left. To solve this, Los Angeles Transfer and Storage hired two people from Craigs List to unload our goods. Unfortunately, the employee from Los Angeles Transfer and Storage got hurt on the job leaving my husband and I to unload our goods with two people hired from Craigs List. We paid for professional movers to deliver, unload and reassemble our goods. That is not what happened. We informed our moving broker who hired Los Angeles Transfer and Storage, provided details, photos and text messages of what happened, the broker immediately sent a request to Los Angeles Transfer and Storage requesting they reimburse us for the delivery portion. We made several requests asking for reimbursement, went through their CSI claims and the BBB. In the end, all we received was, "they were sorry for what happened." No refund!! All we asked for was a partial refund against the delivery fee. We thought this company was a professional service and would honor our request. We were wrong.

Move size: 4 Bedroom Home Service cost: $20000

When I found out I had to move I was worried among many other things. I've heard horror stories of moving companies and how they treat their customers and their belongings. When the guys of Los Angeles Transfer and Storage showed up, my worries were put to rest. They were very professional and friendly. All my belongings were handled with the utmost care. My furniture and major appliances were carefully wrapped and moved out gently. All the fragile items were handled very gently as well. I am very pleased with my experience with Los Angeles Transfer and Storage and will recommend them to everyone I know!

Service cost: $20000

I was not impressed with this company at all. I gave a month's notice prior to my move, and over the course of a weekend my quote had already gone up $300. I was a very small move, only furniture was my bed and 12 boxes. The agent worked with me and did what he could to get it down to $200 more which was better. I let the company know on the 8th of the month my new address, and got my stuff 3 weeks later. This I can now understand, but the communication about it was awful. I couldn't get my agent on the phone and when he'd respond in emails he was condescending and would type in all caps. Not very professional at all.  I was promised my move to be delivered on a Tuesday or wed, and it didn't show until Sat morning. They had gotten stopped at a weigh station and needed something fixed on their truck. I thought it was weird being as how a company built around driving a large truck should probably have everything in working order prior to a journey like that, but when they showed up they were in a Budget truck with a U-Haul trailer. My boxes looked like they had been shoved and were dented all over. Some items inside were broken. I am thankful I received my things eventually and nothing was stolen, but for $1200, I would have much preferred to rent my own Budget truck and deliver my stuff myself. Lesson learned!

Service cost: $1200

We had been looking for good and reasonably priced vendors for quite some time and Los Angeles Transfer And Storage met our basic requirements and some of the more demanding ones.We found that they operated as promised in their marketing.They performed much better than another vendor we used that had larger team,but took a lot longer to ramp up on the project.I'd recommend these guys to anyone.In terms of service,Los Angeles transfer and storage has been a reliable service provider.

Service cost: $2000

I've had terrible past experiences with moving companies (things damaged, broken,etc.) huge mess so I was worried about my move again. Communication was on point as they were on time and available to help me. Not only was everything handled in a respectful and professional manner but the price was in my budget. I called many moving companies and shopped around. I usually don't write reviews but I guess after having terrible experience and then doing business with Los Angeles transfer and storage .. I would highly recommend it to anyone that's planning to move. Will use in the future!

Service cost: $4000

David at LA Transfer and Storage was great. I had planned to go with another company but he was so honest and helpfull than I changed to his truck. The packing and loading took over two and half hours. We packed 65 boxes ahead of time. David and his crew packed the HDTV, Stove, Refrig., tables, chairs, lamps, mirrors, dressers sideboard and the rest of the furniture.   At the delivery in Alabama the truck arrived at about 6:30pm. It was close to midnight before all the items were unloaded. Everything was in great shape. We are very happy that we went with Los Angeles Transfer and Storage. There were no hidden charges. We paid the amount that was quoted to us in LA. These guys are for real!!

Service cost: $5695

L.A. Transfer is an excellent moving service that I highly recommend. They moved my furnishings over 12 rooms, from the West Coast to the East Coast in less than 5 days. They were very professional, from the sales representatives, to the packers, and loaders, to the driver, they all did a great job and exceeded our expectations. L.A. Transfer did Everything they promised they would do. They were very efficient, and unbelievably fast. Our items were packed and loaded with great care. The driver was in touch with us via phone throughout his trip. Our furnishings arrived in great condition. Not one item damaged. They unloaded our furnishings in our new location in less than 3 hours, putting everything in their specified rooms. The staff was very friendly, particularly the packers and loaders. They did a great job loading, making sure we did not incur any additional cost from exceeding our allocated space. After reviewing over 15 rate quotes from 15 different moving companies, L.A. Transfer was the lowest of them all, and provided a great service, by great people.

Service cost: $4500

I would recommend LA Transfer and Storage and would not hesitate to use them again if needed. We used them twice last year.  The first time to arrange the transport of our car from the west coast to the east coast.   The second time was for the moving of our household furnishings.  Everything went very smoothly.  Everyone I dealt with from the office to the delivery of our furniture was professional and couteous.  Pickup and delivery was on time.  Communication was excellent with all involved.  Very positive experience.

Service cost: $2800

In the past few years, I have moved 3 times and I used this company all 3 times. I have moved with other companies in the past, but in all honesty, this company's reliability, professionalism, and quality service is unmatched. All 3 times, everything was done hurredly in the last minute, and they were so helpful in giving me the dates I had requested. There were no "surprise fees" or damaged objects whatsoever. Very polite, understanding, and helpful from the first phonecall to the last box. The team was very professional and operated quickly yet carefully. Carrying heavy things through tight spaces and up/down stairs, they made sure everything was packaged properly and ready for transfer. The supervisor was very helpful, and made sure everything was sent to the right room in the new location. I was personally behind schedule, but with many thanks to these guys I was right on schedule by the end of the move. This is the most definately the best moving crew there is. See for yourself! .

Service cost: $4000

EXCELENT, WOULD USE THEM AGAIN (In fact I am for my boss)  Recenly I accepted a position in the New York area so I needed to move from LA to NY.  I put everything in storage and headed east to deal with the move later.  Later I contacted Allied Van Lines at Beverly Hills Storage, sent a deposit and chose a date for the move.  Then I flew back to Ca two days early for the pick up.  Once I finally reached a person at this Beverly Hills Storage, no one knew what was happening. I fired them and was stuck as by now I had one day until I had to return to work.    Late that afternoon I went on line and found LOS ANGELES TRANSFER, called and spoke with Mary who set up an apointment for me at noon the next day.  At that time I met with David Hirsch who areeded to pack and wrap up all the items necessary the very next day and clean out my storage facillaty (which saved me another months rent)  He then was to transfer it all to his warehouse and hold it until a truck was comming East.  All of this for a very REASONABLE PRICE.  I gave him the required deposit, the keys to the storeroom and left everything in his hands.  The next day I received a photo via Text of the storage facility's  temination papers. The delivery in New York went as promissed and as easily as the pick up in California.  I WILL FOREVER BE GRATEFULL TO LOS ANGELES TRANSFER FOR TURNING A BAD SITUATION INTO A POSITIVE - STRESS FREE EXPERIENCE    .

Service cost: $4000

As a military soldiers we are always in need of good and reliable moving company to help accommodate our moves in/out of states. Los Angeles transfer and storage has fulfilled my military obligations due to a sudden military move. It was very comforting to have such a reliable and friendly company to help me and my family to move very quickly and efficiently. I wanted to thank the team for their hard work and their support for troops. Patriotism runs through the company and I was completely satisfy. Thank you so much and I am now very pleased to know that I can count on a moving company that can help me through my military career by moving me around. I am recommending this company to all active duty soldiers as I want the best for our troops and this company has earned my respect. Thank you and Army strong.

Service cost: $700

First, David Hirsh (the manager in Sun Valley) was phenomenal! He bent over backwards to help my wife and me. He worked hard to get us an EXCELLENT price on the move, then even assisted us with packing supplies and other things we would have had to spend extra on. He was kind and personable. In fact, after this experience my wife and I feel we can call David a friend.
Second, our belongings were handled with care and delivered on time. Everything was also unloaded with care and placed in our house wherever my wife or I asked them to be placed.
We HIGHLY recommend Los Angeles Transfer and Storage for storing or moving ANYTHING you need taken care of in a professional manner!

Service cost: $2400

I always thought moving could be very difficult. I found out from my company that they needed to relocate me. I spoke with a few neighbors of mine and they had mentioned Los Angeles Transfer and Storage. I gave them a call and scheduled a free estimate. They came out and customized my entire moved. I just received my stuff in Georgia and very glad I chose this company. Everything happened just the way I accepted it to. Would be happy to recommend this company to friends.

Service cost: $5000

My wife and I have moved 9 times over the years, always using professional moving companies.  We've always used the most common national moving companies and had good but typical experiences.  Everything about our experience from the estimate with David to the pickup and drop off with Juan and his crew was far better than any previous moving experience.
It started with David giving us a fair and reasonable estimate, not a low ball number to win the bid.  His number was not the lowest or the highest, but was the most accurate.  We've got plenty of moving experience so we think we know when an esimate for the amount of work / goods is reasonably accurate.  David nailed it.  That meant not only a fair price but the planned for the right number of guys to handle the work.
The day of the pick up not only was Juan and the crew on time, but a couple of his guys were actually early and waited.  Clearly they were ready to go.  They were experienced, knew what to do, were prepared, had more than adequate material, and had plenty of experience as working as a team.  They finished in less time than expected.
LA Transfer worked with us on the delivery date since our move was consuming one entire truck.  We needed time between pick up and delivery and they readily sorted that out with us.
Communication from David and Juan during the trransfer process was helpful to know all was proceeding as planned.  Delivery was spot on time.  The delivery to our new 6th floor apartment was a challenge for the guys but again they were prepared for the long hauls and the volume of work.  There was some initial challenge from our new building which meant the crew would have to haul 4 times further to get to elevators but Juan took it in stride.  Thankfully we were able to avoid this and correct the situation but I was impressed that Juan and the guys were ready regardless.  I've had movers in the past, big names, whine about moving a mattress up stairs so it was refreshing to have these guys - clearly very professional.
I can't say enough about Juan and crew.  These guys worked hard and nonstop.  Next move - LA Transfer again.  It's a no brainer.  Trust and professionalism are what its all about.  Cheers guys, and thank you.

Service cost: $6500

My job has required me to move a lot. I have moved across the country once before and it's extremely stressful, more so than moving across town or a few states over, which I've also done. There's something disconcerting about watching your personal belongings get loaded onto a truck and hoping you receive it in the same shape you sent it.    When I met move coordinator David Hirsh, he was extremely professional and immediately put me at ease. As a single woman, it was very important to feel safe,  and not feel like you're being taken advantage of. (Sidenote: I had met with a well-known national moving company the day before, and not only was his estimate ridiculously high, but he felt it appropriate to discuss the inappropriate things he found at another woman's apartment. And believe me, I am no shrinking violet, but I was still stunned by his lack of professionalism. This was not the case with David or the men who moved my belongings!)   My estimate was beyond reasonable, especially for a "small" apartment move, which can be problematic for moving companies. David treated my move with the same respect as if I was a home owner with a family of four. On the day of the move, the men showed up on time and treated my belongings well. Everything was wrapped, better than what I would've done. I felt comfortable and at ease as they loaded up the truck. In 9 days (!!), my belongings arrived from Los Angeles to NYC -- this included the Thanksgiving holiday and a snowstorm that blanketed the country. They called me and they delivered my items to my apartment the following day. Again, the men were professional and unloaded everything, despite a three-story walk-up, with care.    I couldn't be more pleased with the service I received. One thing that David told me early in our discussion stood out for me throughout the entire process. He said, "Sometimes, you can't prevent problems but it's how you deal with it that makes a difference." This is the key to quality customer service. I knew that no matter what happened, I would be able to reach him, discuss it and resolve it. Luckily, there were no problems. If I ever move again, I will be calling David.  .

Service cost: $3995

Los Angeles Transfer and Storage did a great job on my move from California to New York. Jennifer gave me the right price and guaranteed my belongings when it was needed. She was available anytime I had any questions and followed up with me throughout my move. I had four estimates prior to booking these guys and all the other companies gave me ridiculous prices. The staff was very professional and fast pace. I was very satisfied with my move and want to thank you guys for the wonderful work.

Service cost: $3450

I was very hesitant when the movers arrived because I heard a lot of horror stories from friends about the moving experience with other companies.  Although I felt a little confident because it was a referral from a friend, in the back of mind I was still worried.  They came in the morning exactly on time.  I spoke with them and expressed what I wanted moved and how and they were very responsive.  As they started loading I went to the room to box some personal things.  When I want back to the living room the couches, coffee tables, side table, entertainment center and TV were already professionally packaged and ready to load.  I was amazed how quickly and professional they were.  Moreover, they took apart my bed which was very complicated with lots of screws and bolts.  They worked very fast loading a huge truck full of boxes.  When we arrived at the destination they loaded everything quickly listening to where I wanted everything placed.   They also successfully assembled my complicated bed.  I was so pleased I can't explain   If you are moving I highly recommend them.  Do yourself a favor during the stressful time and onuh get the to do your moving. .

Service cost: $1200

It's hard to say enough good things about Los Angeles Transfer and Storage! David did my initial intake ~ he was polite, attentive and had a very good attitude overall. I was given accurate information, an estimate that came very close to the actual price ~ we didn't have enough time for someone to come out and give us a free estimate ~ and still the price was within the range we expected!! The items packed by them came through WITHOUT ANY DAMAGE at all ~ AND the delivery date was EXACTLY when they said it would be delivered!! The absolutely best moving experience I've ever had ~ it was awesome! I'd hire them again and I highly recommend Los Angeles Transfer and Storage to anyone looking for an honest, reliable and conscientious moving company!! When I first read their online reviews, I thought they'd written the reviews themselves ~ after this move, I know better ~ these guys are the best!!

Service cost: $2500

Worst experience in history. David Hirsch lied about not sub-contracting moves.  They do sub-contract. The truck carrying all of our household goods from California to Florida was impounded by DOT for operating on a suspended license. LA Transfer would not allow us to have another mover retrieve our belongings from the impounded truck even though they had been paid in full for the move. We had to wait over a week for them to pay a $10,000 fine to get the truck out of impound. When the goods arrived there was extensive damage. They agreed to pay us $400 in late delivery charges, but then refused payment unless we signed a release of all claims against them.  DON'T EVER USE THIS COMPANY! They also operate under the name of Budget Express Moving and Storage, Inc. Also, don't let them arrange to ship any cars.  That's an entirely separate nightmare we experienced with them. Don't believe anything David Hirsch tells you or says about this situation.   Also, they do not have multiple locations as they advertise.  All of the phone numbers forward to their one office in San Fernando.  I went to one of their listed locations and it was a strip center with no business there under their name..unless they operate out of a liquor store or Mexican restaurant.  These guys are dishonest.

Service cost: $21000

I didn't expect this to be so easy. I moved from Florida to San Francisco California. My girlfriend lives there. We met on a cruise ship. The long distance just wouldn't work so I made the leap and moved. I had nothing but perfect service with David on time responsive honest. What else can you ask for. Not like these other companies here on yelp buying. There online representation this company is legit. Thank you again, David and the movers at Los Angeles transfer.

Service cost: $2250