Good Greek Moving and Storage

Several of my items are broken and chipped. We are missing a large box clearly marked DVD'S and Movies. I have called Greek movers 3 times and all I am told is that they will talk to crew and check warehouse for box again. There are over 100 movies and DVD's in that box. Wedding cake topper broken in half and it was marked fragile, GLASS. That can't be replaced! Only pay 60 cents on the dollar value for things broken!! Stay away from this company! Held my stuff for ransome until I paid additional money for move.

Service cost: $9000

I was given a 2-14 day window (clearly written on signed contract) for Greek Moving and Storage to move my house from Palm Beach Fl. to Texas within that time frame as it was not a direct move. The window of time ran out BEFORE Hurricane Harvey and Irma. Rest assured Zach and his circus crew promised move was on schedule back in August with clear skies. A hurricane delays any move but it was used as the impetus to let my whole house sit in storage. "Oh people have things in our air-conditioned storage for years," Zach says. Really? My whole house and clothes and child's clothes should sit in storage for over 30 days in cardboard boxes. No one does that unless they are leaving junk in storage. So Zach and A.J. and Chuck proceeded to say their "boss" John has no number to reach by when asking for minimal compensation for the delayed move. They do not know not only how to reach their boss but his phone number too? Der I mean duh talk about "ignorance is bliss", they got that "fairy tale" patented. Zach proceeded to insist he will "call me back" and that he is scheduling 3 moves to Texas all together.

Every day with perfect weather abound, Zach would let me know when they were leaving. Zach upon seeing that "we are scheduling your trip and will call you back" routine was not working said he would let me know about issuing a credit when I told him that something should be accounted for. A reasonable accommodation is what I stated clearly to him. Instead, Zach waited the day of the move to drop the ax and stated that he never said that and his boss will not approve anything. Shady dealing and very deceptive.

Meanwhile, sleeping on the floor and eating without a table for over a month with my 4 year old is common place for Zach. My whole life's possession can sit in mildewed damp-ridden cardboard boxes because after 30 days it's ok because it's in storage.

Oh, and cramming in 4 moves, that's right 4 houses including mine in a hot box crammed moving van is ok because after all they are on Greek Moving and Storage's timetable. Zach has no understanding of the value of sleeping on a bed and eating on a table. I could have purchased basic needs and asked for a reimbursement as many said it's a given if the move was promised and to no avail, however, knowing the run around circus at hand, that would be futile. Any decent human being has said get on them. Call them every day.

There was no delay weather wise. Apparently hurricanes Harvey and Irma were here August 18, 2017 and lasted for over 30 days. No one was asking to leave in inclement weather but Zach forgot one thing. The only wind that was a blowing away was the lies he was breezing by me and could not keep up with. Zach also proceeded to tell me that it was not his fault the weather. It is not the customer's fault about the weather Zach. There was no issue when you had 2 weeks to not hold my house ransom at your convenience and blame the "weather". The customer is always right and you are providing a service so you improvise and compromise neither of which was done.
I purchased basics such as an air bed and some clothing. Reasonable accommodations would be to take care of added expenses of which could have been avoided or issued a credit for the days outside the stated contract window. Instead, I was at the mercy of my house in a hotbox upon delivery and paid in full.

The fact that I had to call and be at the mercy of an apathetic, unprofessional and idiotic circus moving crew of which Greek Moving and Storage is was pure disgust. I received NO return of calls even after things went missing and the headboard on a bed was placed on backwards. I was told by the mover that they had to leave even though I asked to check on some missing items they boxed up. He said, "if anything is missing they will take care of." I know, you are laughing too at that one, because you know Greek Moving and Storage wants to pay you for your belongings! Oh sure, a defaulted .60 cents a pound clause. (Very small print on contract so customer beware) I might be able to buy a Happy meal with that nevermind replace valuables. I found items, however I called to let their office know at the time when things were missing and found and well, you can guess by now, that's right, NO call. The next day for follow-up of move I received NO call as would be customary with any good business practice. They took the money and run instead.

I was told by A.J. that the move could be credited and it was up to Zach or even himself but needs approval but then Zach could issue. Talk about wishy washy answer and of course he promised a call back the next day. Can you take a guess? NO call, ding, ding, ding!

I was told I was too nice in dealing with Greek Moving and Storage of West Palm Beach, however when someone has your house what choice do you have? I stated to A.J. is it worth the bad review and further action I could take on seeing the boxes get crushed with breakables and lifelong items of value being tossed about and being delayed over a month? Zach had total disregard for my situation with a 4 year old who could not even have a bed or table to eat at. I guess that's why Zach gets to sit in the office now because he said his moving days are over (shocker!) and he has moved up to "office". It's a good place for him aptly so, although he does not deserve to be in charge of a telephone of which is foreign to him.

Zach gets to hide himself from seeing real people and a 4 year old that does not know why their house is not here yet and with their life long earned possessions waiting for his release. I would give 0 stars but it defaults to 1 star.

Move size: 3 Bedroom Home Service cost: $3740

From the moment we met with Richie at our home for the guaranteed estimate, we knew we were in good hands. Was Greek the least expensive quote we received? No, but the quality, professionalism, and peace of mind was well worth every penny. The closing on our house was pushed back a week and with one short call to Richie our moving date was changed.

When Alex and his exceptional crew showed up the morning of the move, they were friendly and very professional. They respected our property, moved everything with care. Packed our TV and pictures perfectly. In 2 and a half hours had out 2nd floor condo and storage unit on the road to our new home.

Upon arrival at our new home (250 miles away) Alex and his crew unloaded everything with the same care and professionalism as when the loaded. Everything was put in it's place and arrived intact and unharmed.

We highly recommend Greek Moving & Storage and will be advising all of our family and friends who are in need of a moving service to consider no one else.

Move size: 2 Bedroom Home Service cost: $3001

I was quoted a flat fee of $159, plus, $75 travel because I was so close to their facility?? and an additional 10% for fuel. I was required to put down $100 deposit as well. We had 1 1/2 bedroom sets already completely broken down, a box spring, a sofa, dining table and 6 chairs (my husband helped) and a few boxes. The night before my move, I received a call stating that I was to pay $159 "per hour" at a minimum of 3 hours. I declined stating that I was not given that quote and it was incorrect and was told that it would be waived because of the few items I had to move which should in no way take 3 hours to move 5 minutes away. The day of the move, it still took 3 hours to move which they charge for each hour plus additional fees (over $600). We were not charged what we were quoted at all. The movers are required to call the office to get the amount to charge. I will be requesting a refund off all the additional amounts they charged that were not agreed to.

This company is a rip off with dishonest employees. I am very disappointed.

Move size: 2 Bedroom Home Service cost: $601

I recently moved and used Good Greek. From the moment I called and talked to David McLaughlin, I felt this was the right choice for me. He was welcoming, friendly and answered all of my questions. I got a quote that I was very happy with and he made it very easy to schedule the move. When I called back to inform him that I had to reschedule the move for another day, it was no problem. On the day of the move, three gentlemen showed up and were punctual, which is a huge thing for me. I pride myself on always being on time and hope others do the same. They definitely did do that. They were very friendly and got right to work. They worked efficiently and took great care with all my furniture and belongings. They wrapped absolutely everything, so as to protect it all from damage. I have a 150 year old china cabinet that is very delicate and they treated it with kid gloves. When they got to my new home and I asked them to move the furniture around several times, they did so with smiles on their faces and absolutely no question. I am extremely happy with my entire experience with Good Greek, from David to Lele (who called me to make sure everything was going well on moving day and that I was satisfied with the service), to the three men who handled my belongings as if they were their own. I would recommend Good Greek Moving to anyone who needs a good moving company. Excellent job, everyone! Thank you all so much!!

Move size: 3 Bedroom Home Service cost: $1486

My family has moved around the country a few times and each time we moved, we were unhappy with either the cost of the move or the condition of our belongings upon arrival. We did some research on a few of the local movers and settled on Google Greek movers. I asked for an in-home estimate because I don't like surprises. The young fellow that showed up was well groomed, knowledgeable, reassuring and very much to the point. He gave us three different options and three different prices, depending on time frame. We were in no hurry so we chose the cheapest figure ($5,000) to move us from Boynton Beach to the Niagara Falls, NY area within 45 days. The movers arrived as scheduled, were neat in appearance and industrious. I was impressed with the care they took wrapping every piece and handling it like it was their own. When we moved here 3 1/2 years ago from Arizona, the move cost us $16,000 and half of our furnishings were destroyed. For this reason, my wife checked each piece as it was unloaded and relieved to find no damage except a small vase that WE had bubble wrapped. Needless to say, it was a most pleasant experience from estimate to delivery. I cannot say enough good things about this company and the movers that make it happen. Obviously, I would urge anyone contemplating a move, whether long distance or short, to call the Good Greek Movers and make some plans..you'll never regret it.

Move size: 2 Bedroom Home Service cost: $4995

Everything regarding my move was great! From meeting with Michael and getting estimate, arranging move, and signing contract to Stanley and crew moving me was smooth. Just as Michael said, the crew worked hard and was very professional. They were there on time at 8 am and had me loaded by 9:30, dropped off my piano at my son's house and had me unloaded and set up in New home by noon. They bubble wrapped my furniture and everything handled with care. They knew what they were doing and placed everything where I wanted it. Thank you Michael, Stanley and crew!

Move size: 3 Bedroom Home Service cost: $1295

Don't believe the hype and the commercials. Same typical moving nightmare stories with a bigger marketing budget to be on TV. They never mentioned I was on the second shift until the day before the move and that is only because I called to confirm. Obviously it was too late to hire someone else so I said OK. If I was told that from the beginning I would have hired another company specially since my wife and I took the day off from work. Anyways, I was told the crew will call me by 9 am to let me know how long the first move was going to take. Never received that call. I called at 10 am and spoke to Shane and he said approximately around 1-3 pm. I explained to him my situation with the HOA in the new place all commercial vehicles have to be out by 5 pm. I called at 4:15 and he said they were stuck in traffic and will be there by 4 pm. It is 4:30 pm. and they have not shown up. I'm ex military and war veteran and the owner claims to have been part of a SWAT TEAM. Brother if you know anything about punctuality you know that if you are on time you are actually late. Stop misleading and lying to customers and run your company the way you would like to be treated. I would give you a ZERO but that's not an option. VERY DISAPPOINTING.

Move size: 3 Bedroom Home Service cost: $750

I've moved many times over the years and have had some good moving companies and one AWEFUL moving company. I highly recommend this company because we had the pleasure of using Good Greek Moving twice this year in March and July 2019. The first move was to and from two places: condo to storage facility to remove items then to new condo. From Jack who provided the estimate to the packers and moving staff were professional, courteous, knowledgable, and well versed in every aspect of their specific duties. The care and concern shown for our possessions was remarkable. No damage, scratched or broken items. Any questions or requests I had were answered promptly and professionally. Anything that required my attention was brought to me immediatly. When moving items from the storage unit a mover notice that the glass on a picture which had been wrapped in a moving blanket was shattered. He took time to remove the broken glass and package the picture in a box so I could safely take it to have the glass replaced, He apologized for the damage even though it was not his fault! Profession staff and honest employees who express care and concern for your possessions is an excellent combination. My recommendation to everyone moving is to use Good Greek Moving & Storage.

Move size: 3 Bedroom Home Service cost: $5088