Good Greek Moving and Storage

Let me start off by saying I move a lot with my company (about 5x in the last 10 years) but this was my first move where I hired so called "professional movers". In the past I even rented a UHAUL and then hired movers through them. They were amazing and quick. I was called by Stephen the Manager at this location and he wanted to do a walk through. At first I was not that thrilled by it because we are still in a global pandemic but he assured me the purpose of the walk through was to get a detailed account so that the estimate can be as close as possible. He came spent time walking through my 2 bedroom apartment sent me an estimate. I asked for two different price quotes one if I had them pack me and one if I packed myself. Well the difference in cost was almost $1k and in that was packing supplies of about $680. So I packed all my stuff except the dresser and the big furniture items that they wrapped. He talked me into getting 3 guys which i shouldn't have done because it never seemed that all 3 guys were working to load at the same time. So that was a waste of money. The movers were extremely nice but they had no materials so I used my won wrapping paper to wrap the TV's and used my own box, they even had to use my screwdrivers. I was moving ALMOST everything into storage. So I took 2 trips with a mini van PACKED of stuff that I packed so all what Stephen saw they didn't take. I get to the storage unit where they are about to unload and the movers put Frank on who is the owner. When he quoted me the price I almost fell. The cost to move was $200 less than what Stephen had quoted me to pack and move. I asked why the price was so high and he was quite curt with me and said he didn't know that they said they started at 9AM and they said it will take them 2 hours to unload the truck (which it did not but I NEVER received a refund). I still questioned it saying that i was quoted with packing supplies and I used all of my own. I had my own boxes, blankets etc. he said if you have a problem you should call Stephen. The owner is referring me to the manager umm ok. So immediately I texted Stephen and he was unfortunately in the hospital with an injury but he said he would call me the next day. He didn't and in all fairness I understood but now its been over a week and I have heard nothing. I never received a final bill just a credit card transaction this move ended up costing me $100 less than the packing quote because I totally forgot that they took $100 down payment to secure the move. I have reached out to Stephen again but he left the company. I would NEVER tell anyone to use this company. Everyone was nice EXCEPT the owner which speaks volumes he didn't seem to care at all that I was concerned about the price difference.

Move size: 2 Bedroom Home Service cost: $1900

Positive: Professionalism, Punctuality, Responsiveness.

They were very patient with me. I changed plans several times, but never were they annoyed. I appreciate that. The crew they sent were great workers, careful and pleasant, and just all around happy to have them in my home. They worked hard and had great attitudes. It made a stressful day much easier. I had way too much stuff, so it was expensive, but that was my fault. Seriously downsize before you move. Don't make the same mistake I did. Happy to refer them to anyone.

Move size: 4 Bedroom Home Service cost: $6800

This company is dishonest & will overcharge.

I used Good Greek to move in 2019, so I decided to use them again in 2020. When I confirmed the 2020 move, I was told that my move would cost approximately the same as my move the previous year if it were the same furniture. The original move was 15 miles (Boynton Beach to West Palm Beach) the 2nd move was approx. 3 blocks. It was the exact same furniture. I was charged nearly $1000 more for the 2nd move... same furniture, 3 blocks rather than 15 miles!

When I attempted to call, I was given the run around. I was told I would be called back multiple times & it never happened. I finally placed a negative review on Yelp! & a reply was posted to call customer service to "make things right". This in itself was a nightmare.

When I called customer service,Dalton told me that he would "look into it & get back w/ me". 2 weeks later, when I had not heard anything, I called again. At this time, I was given multiple excuses as to why the move cost was so much higher. It was agreed that in the original call to set the move, I was told that it would cost about the same for the same furniture. Then I was told that they sent fewer men & it took longer, so I was now responsible for the difference. When I stated that I was told that it would cost "about the same", I was reminded that fewer men were sent this time. I had not agreed to fewer men. When I stated that this was not right, Dalton became aggressive in tone & stated that there was nothing that could be done. Eventually, I was offered $100+ compensation even though the difference in the 2 moves was nearly $1000!!!

Again, I HIGHLY recommend DO NOT use this company!!! You will end up regretting it.

Move size: 2 Bedroom Home Service cost: $2013

My parents moved from west palm beach to Wilmington NC.

My husband sister and my self waited for the truck to arrive—essentially all day. They were at least 4 plus hours late. Closer to six but who was counting!

They showed up with one man and his wife in an enterprise truck to move furniture and about 40 boxes

The mans wife could not lift anything so my husband had to help carry heavy furniture. Had he not the move would not have been able to be completed.

The movers did not protect floors or walls.

Did not wear their mask the entire time despite urging.

They rested boxes on people’s cars in the parking lot and got upset when we told them to move them. They did not speak English which made the communication and move that much more difficult! Thankful for google translate!! So many other complaints but you get the point!

This is by far the absolute worst company I have ever seen. As I see it my husband needs to be paid a portion as he was the second mover who should of accompanied the driver.

I have never written a review like this but I do not want others to experience what we did!

I give them one star just because they showed up. Save your time and money and use any other company

Move size: Partial Move Service cost: $4500

I am so satisfied with Good Greek Movers. I had a couple of bad experiences with moving companies. This was the best, easiest and most capable and friendly move I ever had. The men that picked up my possessions couldn't be more helpful and kind. I have health problems and they just did everything they could to make the move easy for me. The men that delivered it were just as nice and kind. My belongings all made it without a scratch. AND they were reasonably priced. I highly recommend Good Greek Movers to anyone having to move a lot of possessions.

Move size: 3 Bedroom Home Service cost: $10995

We called to have the Good Greek move some furniture. They informed us that we would be the second stop of the day. We called them at noon as they had not shown up yet and they stated they were still coming. At 2:45 they still had not shown up, and we called again and they stated they were on their way. They showed up at 4:15 and demanded payment prior to doing any work. As this was late in the day already and we literally waited all day, we had no choice but to use them otherwise I would have cancelled. I called their office to ask for a discount and all they said was that they never guaranteed a time and that they work until midnight. To start a move after 4 pm is not normal and they provided zero communication about it and would not budge off of their minimum charge. Their customer service is HORRIBLE.

Do not use them.

Move size: 1 Bedroom Home Service cost: $550

After suffering through a couple of bad moving experiences from other companies, I was finally able to experience what a great moving company can offer. My "in House " estimate was professional and complete. The price quoted was the final price- no additions for gas, materials, walking over 100' and other annoying tactics you may find with other companies.

The men assigned- Mario, Francisco, and Yanier proved to be tireless, courteous, and careful when handling any object. When they found a long lost wedding ring under a bed they immediately presented it to me and demonstrated that they were trustworthy as well.

I will not hesitate to tell my friends about the great experience I had with Good Greek Movers.

Move size: 3 Bedroom Home Service cost: $2000

We hired Good Greek for our local move. Jessica came to our apartment did her walk through and gave us a guaranteed price. She talked very highly of her company versus the others. We decided on the spot to go with them. We paid her our deposit. She told us we would have 3 guys come to pack up and move us within the two days. On the day of our move, Dan called me a little after 8am saying they should arrive in about 20 minutes and he had six people and a second truck coming later that morning with three more people (didn’t show until 4pm). This was happy news! So far things were looking good, guys arrived did our meeting and walkthrough. Dan supervisor for our shift sent the guys to areas to start packing and moving stuff out. Kaicee, was assigned our master bedroom. Things were looking good thus far. The guys started bickering about moving boxes and needing bigger items out, The guys wanted my dresser out Kaicee padded and wrapped my dresser and out it went. I went in to my bedroom after he moved it out and found some stuff I took down to my car. Kaicee went down the first set of stairs and showed another mover what he had in his pocket, not knowing I was behind him. One of the containers fell out of his pocket. He noticed I was behind him now. He got the dresser down and onto the truck. He stood with his arm over his pocket so I could not see inside. I had Dan open my dress and Kaicee had stolen 3 prescriptions. I did get all 3 back, after a lie of him only taking 1, he said he found the other 2 in my husband’s dresser. He was supposedly fired on the spot and sent away. I never received a call from the company or anything. Later that night after we got to the new place I contacted Dan and he had the owner Giorgio finally call. Yes, he apologized but not much else. Come Saturday morning I noticed my 2 wedding sets were missing. They were hidden deep in my dresser the same dresser Kaicee was working and the only one until it got to my new place and I saw it unwrapped in my bedroom. We called Giorgio all he told us was to file a police report. Still no help from this company. Then we are only assuming Giorgio called Kaciee to tell him and gave him my information, because Kaciee called me about 10 minutes after speaking to Giorgio and started harassing me with text messages. To me this is bad business. Never in my life have I ever dealt with a company like this and to offer your customer nothing in return other than file a police report. I have had numerous companies move us (military) and these items have been in the same spot and never have had this happen. I will never see these rings again and all you can say is oh well file a police report!!!!

Move size: 3 Bedroom Home Service cost: $2400

We used Good Greek for our move from FL to NY. Even today, after 18 months and 100+ phone calls, they still will not call us back and explain where lost items are. We have spoken to every single person in that company, and we are always promised a call back and a resolution, but they do nothing but lie to you.

Ignore their partnership by sponsoring big sports teams and forget all the fake reviews here that are posted in clusters, and instead look at their unhappy customers who have been let down and lied to by this company.

Move size: 4 Bedroom Home Service cost: $5000

This was by far the worst move I have ever experienced, and I have moved a total of 17 times!

1. They were 3 hours outside the arrival time promised

2. The crew were not experienced and had NO idea how to move furniture. I had to remind them to wrap my dining rooms chairs and other pieces. They were extremely slow and had to be told what to do

3. Wardrobe boxes were brought but had no rails so the crew decided to just roll up the clothes and throw them into the box until we told them to stop. I took all of my hanging clothes in the back seat of my car.

4. They did not pack the truck well, were disorganized, and many items were left behind. We had to return the next day with another truck and pack them ourselves

5. When we reached the new house they just put boxes wherever they felt like and I had to instruct them to move them to the correct rooms, including placing boxes for the garage into the kitchen

6. One of the mattresses is filthy (it was brand new 2 months prior to the move) and I have now had to purchase a cover for it

In summary - NEVER use this company they are awful.

Move size: 3 Bedroom Home Service cost: $2000

I had such a bad experience with them I don't even know where to begin. Nightmare is the best way to describe my move. But the original presentation to get your business is nice and you assume you are working with a nice company. WRONG! Here are my issues:

1. One of their advertisements is that you don't have to pack your drawers, they will saran wrap everything so you don't have too. the salesman even told us that when he did our estimate But then when the actual crew showed up they said the drawers are too full and they threw things randomly into boxes and didnt't mark them so I don't know where anything is. And to make things worse- they put OTHER things in the drawers that weren't there to begin with like empty boxes and books. I had ALL Of my work stuff in my desk drawers and now I can't find any of it. they took it all out and put other things in the drawers. I am hoping it is somewhere in one of the boxes but for all i know they threw it away.

2. they sent a truck that was too small for my belongings and we had to wait for a second truck to come. they were packing me from 9:30am until almost 5pm and THEN wanted to make the 3 hour drive to my new home and unpack that night. So it would have been probably midnight before they were done. I said no, they had to come the next day. This leads me to issue 3:

3. They were in a rush and VERY sloppy unpacking my items. I have a tv with a gouge in it, the stand on my kitchen table is upside down, drawers on my desk are broken and boxes were thrown everywhere. I had all my boxes marked by room, but things marked "garage" were inside the house and almost all my boxes marked "fragile, This side up" (with arrows no less) were thrown upside down in the garage. So I also now have shattered candles and china.

4. Since they decided to rearrange my drawers I can not find ANY of my tv remotes and I am missing power cords and other everyday items that had all been put together so important stuff could be unpacked first.

5. They broke my TV stand taking it apart and tried to play it off as "oh it was falling apart" which I don't believe.

6. I expressed to the original salesman that i was frustrated and annoyed with how things were going and he got an attitude and yelled at me and kept saying he was "trying to help", but he wasn't even doing anything. Its funny now nice people are when they want you to sign a contract and then their personality does a 180.

7 the kicker was I left my old home as they were finishing up the garage and I guess after I left, they just decided to be done bc they left stuff behind AND left such a mess in the garage and down the driveway that i was fined by the new owners. And it was stuff like empty and spilled bottles and food.

the whole "no need to pack your drawers" line is a lie. If they had said ahead of time to pack up drawers instead of claiming they would just wrap them up, i would know where stuff that I NEED actually is instead of having to open random boxes hoping to find things and the majority of my issues would have been avoided. . I tried to do everything I possibly could to make my move easier and they turned it into a total nightmare.

I would like to add, they were only hired for the move, not for packing. i had everything already packed, in labeled boxes to make unpacking easier. the import and everyday items were in my dresser drawers ONLY bc of their claim that you didn't have to pack drawers. So it wasn't like I wanted them to pack boxes for me, i just wanted them to move everything. I understand I had a lot of boxes, but they were all grouped together, clearly labeled, AND the original salesman saw all of them.

I have no clue what all is missing bc they mixed all the stuff together so much. It is absolutely ridiculous. AVOID them at all costs.

Move size: 4 Bedroom Home Service cost: $4000

First of all, we are almost 80 years old. Good Greek movers sent Jessica out to give us an estimate of how much it would cost to move everything. Paid half of the $2300 that night. That was more than I have ever paid, but hey, they were moving almost everything. 2 sheds and the house. After they left, we came back to the old house…….stuff from walls, laying all over floor. Truck was not full. Packing, they took every single thing, turned it upside down on a blanket. Things fell out of the drawers. Still don’t know what is missing. But once I started trying to open drawers. Wouldn’t open. Things were stuck. So besides the move and unpacking I had to clean out every drawer. Then an invasion of privacy. No one mentioned we won’t take Guns…..the guy riffles through my underwear drawer. Comes out holding the gun and says there’s a gun in there. We don’t move them. If he’d of asked. I’d have removed it. Then they couldn’t move plants….not going over state lines. Just about 10 miles up the road. As it was, for the next week, we had to pack our babies car 2 and 3 times a day, our neighbors took 3 truck loads over for us and my son had 3 loads in his Jeep. I paid out $2300 and still had to move all this. Then one night we were in bed, all of a sudden hear this crash. First thing I did was reach for my husband to make sure it wasn’t him that got up and fell. It wasn’t. We have a coffee table they had been flipping around for the packing. The bottom fell out. The coo coo clock my husband had paid almost $1,000 for several years ago and now worth $2,400 was over wound. My husband told the guy to not touch the clock that he had a special padded box just for the coo coo clock. He removed it off the wall anyway, wound the three chains around his hand like a rope and by doing so, pulled the chains so tight the movement locked up. Now won’t work. The coffee table was broken when they flipped it upside down and they attempted to screw it back together. They never mentioned that they broke it, sneaky people. Put in a claim. There were other things. Those were the most important to us. Well, today I got a letter telling me the coo coo clock was only worth $40.00 and the coffee table was worth $20.00. So, if we would sign off, they would send us a check of $200.00. How thoughtful.

This is disgusting. It makes me sick to think this is how they treat people. Oh you don’t have to do this and that. We will make sure you don’t have to work very hard. My husband has liver cancer and I had a heart attack last July. We paid more, but expected more if I ever moved, you can be sure I’d never ever call these people. And if you are wise, you wouldn’t either.

Move size: 3 Bedroom Home Service cost: $2300

Making arrangements with Billy Ray was a pleasure. Louis called to check at both ends of the move. I only had positive things to tell him because I didn't know better. Unpacking was a different story. Every box was clearly marked, but many were put in wrong rooms, and apparently "Garage" means "wherever you feel like putting it". a floor plan for furniture was ignored. I guess they didn't know what to do with 2 pieces of my bed frame, so they hid them under it. The box spring in my guest room was left shrink wrapped, hidden by the mattress. Two lamps were lost, but later found crammed in a box with crutches and extra leaves for the dining table. Good thing the promised claim form never arrived. I'm afraid to unpack my Grandmother's china, but I can't until I can get the shelf in my hutch fixed.

Move size: 3 Bedroom Home Service cost: $3595

Worst move I have ever had. I have had enough moves to be called a "nomad" to date 36 or 37 under my belt. Many to or from overseas, many more were "inter state", moves. I do know the good from the bad. This company is a "ripoff". I still have a few boxes to open and 70-80 pictures of how the Greek really treats your stuff.

My research has uncovered the fact that if one signs up for the "premier" package your stuff will likely be handled as advertised all others beware.

I am a veteran, window of 100% disabled vet and over 70 years old. I believe I know how a move should go. I decided to move closer to family and decided to take only those items that defined my lifestyle or were collected treasures from my 50 years of travel. So clothing, small kitchen appliances, collected worldwide treasures and a few small antique pieces(glass and carved wood). Estimated weight of 1,000 to 1500 pounds, tare weight. My move of 1600 miles cost me just shy of $6,000. As of this date I have counted up several thousand dollars in broken, gouges, scraped, unpacked busted, you have the picture.

The movers showed up without supplies, yes I said without supplies....things go downhill from there.

I hope to be posting pictures to show all how the Greek treats your belongings

Move size: 1 Bedroom Home Service cost: $6000

My daughter just hired these movers to move her small 2 bedroom townhome contents from Tampa, Fla. to Jacksonville, Fla. (Less than 200 miles. She had almost all of her contents packed for the movers. As she was driving up to Jacksonville to meet the movers at her new house they texted her that she owed them $11,000.00. She was informed that she would not get her property unless she paid first. There is no way anyone could justify Eleven thousand dollars for a small townhome move of 170 miles. I would never recommend this company to anyone and we are going to the State Agencies, News Media, and an Attorney to investigate these charges

Move size: 2 Bedroom Home Service cost: $11000

My husband booked our move with Good Greek Moving & Storage after reading their positive reviews and they definitely lived up to the hype. From the initial booking and estimate, their willingness to be flexible with the date, and the professional, friendly, hard- working movers that showed up today , we were not disappointed. Lee, along with Goyo and Luis, got the job done efficiently & professionally. They made sure our items arrived in one piece and nothing was damaged or even dinged in the tight staircase they had to navigate. Lee also advised us about storage options offered by Good Greek and we were so impressed with how considerate he was about giving his co-workers a minute to catch their breath and grab a water in the incredibly, hot, humid day we moved. Last but not least, the price we paid was pretty much the estimate given at the time of booking without any add on or hidden fees. Would definitely use again and highly recommend!

Move size: 2 Bedroom Home Service cost: $2500

Do Not go thru GOOD GREEK MOVING & STORAGE - Worst company ever - No Ethics and Transparency - Not sure why they were highly recommended on a search engine - Total Rip Off. They quote you one thing and after you have signed the documents they write a totally different quote midway thru your move and hold your things hostage until you pay the tab. So instead of it being under $200 an hour for a less than 10 minute move, they bamboozle you with a $1300 quote which states it is for gas, labor and materials. In addition, no compassion or empathy whatsoever! The Most Dishonest Company I have ever dealt with, which is saying a lot. Find a more reputable, integrity-driven company!!! I should have used Stress Free Moving & Storage....Lesson Learned.

Move size: 1 Bedroom Home Service cost: $1147