Gold Standard Moving and Storage LLC

They do not identify as a broker but they are. They are to identify themselves as a broker. They claim they are veteran operated. Shameful as no way a veteran would operate this dishonestly. They quote one price. Then three days prior will call you and suggest that you need more cubic feet. According to Frederick I was not to pay for any cubic feet that I did not use rather it was just a reservation. I was told 2 trucks would transport my goods directly to Nashville. Instead one truck showed and my items will be warehoused then shipped. Maybe six weeks before I receive. I suggest to avoid this company at all costs and use someplace reputable. I have filed a complaint with the Federal Motor Safety Administration with the Department of Transportation due to they’re questionable business practices. I suggest anyone else with similar experience to do the same.

Move size: 4 Bedroom Home Service cost: $16000

They are definitely not what they appear to be. They take your deposit, which they jack up before the move, then they say that another company is going to actually move you. The so called mover showed up at our house in a small truck, which couldn't possibly hold all our stuff. As soon as he got in the door, he started writing down everything that was going to cost us more than stated. I found some information on the internet about them, so we were leary. Turns out, every bad thing you've read, is absolutely true. My husband asked him to leave 3 times and then raised his voice and led him to the door. We lost $2300 (our deposit), but it could have been much worse. We didn't have enough to hire a mover after this, so we had to drive a Uhaul 1200 miles, with a trailer in tow with the things that didn't fit in the truck. We even had to leave our sofa, love seat, and exercise bike behind.

We are not young people. This is, by far, the worst move either of us has ever made!

Move size: 3 Bedroom Home Service cost: $2300

Scam!!Scam!! If I could give them 0 stars Iwould.Horrible they will tell you one price but when driver shows up then it's all jacked up. They use a third party. I put a deposit down of 3000 and was quoted about6000 but then I asked them if I took some off would it be cheaper and they said yes but when third party shows up they said no and it would take 2 trucks and 10000 dollars. So when that happens then they want to say refusal of service .Gold Storage when you see this and respond. Just give me my money back and nothing else don't try to say your sorry.

Move size: 3 Bedroom Home Service cost: $10000

Never ever do business with them, they are scams.

They gave me a good quote to move from New York to Florida for 1600$, and until I accepted the quote they kept calling me every hour, but the nightmare starts after the track leaves your house.

The drivers asked me 150$ more to put the things on the track and was my husband that wrapped everything for them because they didn't have even the tools to assemble the bedroom.

They told me that from the moment they pick up the things it would take 5 days for me to get them, I waited but nothing was arriving and after 5 days when I called them I got the answer that everything was in the warehouse waiting for a truck and this would take 21+ days.

I had a new empty house for 3 weeks waiting for form my things to come, we had to buy air mattresses to sleep.

I kept calling every day and it was the same answer, after 3 weeks I got my things and my 60-inch TV was missing, a big box of tools ( about 600$ ) was missing, a real painting of 400$ was missing and 1 box of clothes too, instead they bring me a box of other people things.

The driver told me that he probably left them in another house he had to deliver before coming to me and that he was going to bring them in one hour.

After he left my house never picked up the phone, and now for 1 month I keep calling this trash company to open a dispute and they don't do it because they keep saying that are looking for my lost items.

Don't do business with them save yourself money and a BIG STRES. This is the worst experience I ever had

Move size: 1 Bedroom Home Service cost: $1600

ZERO STARS!!! I moved OVER A MONTH AGO and STILL have not gotten my stuff!!I have called them at least 3 or 4 times and NEVER did any of their "customer service" representatives (and I use that term loosely) got back to me to tell me when my goods would be delivered. Then I called the actual moving co Triple Crown Moving & Storage who has returned ZERO of my calls.

As a matter of fact Im on the phone with Gold Standard now -- I waited over 45min to get thru to "customer service" and when I asked to speak to a supervisor I was put back on hold -- that was at least 10min ago!!! Frankly, I JUST WANT MY HOUSEHOLD GOODS DELIVERED!

DO NOT EVER USE THIS COMPANY

Move size: 3 Bedroom Home Service cost: $7000

Should be zero starts or negative. This company sure seemed nice on the phone but it is a broker company that makes a lot of false promises and does not give all the information nor does it follow up on phone calls to confirm your amount of stuff so you end up getting charged more when the moving company arrives and sees your stuff. They hire out terrible moving companies (Oasis Moving, Las Vegas) who take very long to move your items, will let your items sit in their storage unit for weeks/months, charge you extra money every way they can (and you have to pay or you don't get your stuff), damage many items by being careless/reckless, OPEN AND GO THROUGH YOUR BOXES, and STEAL ITEMS of their choosing. Then neither Gold Standard or Oasis think they are responsible for any of it. TERRIBLE companies that should be put out of business for allowing people who trust their personal belongings with someone to be taken advantage of, lied to, extorted, and STOLEN from. DO NOT USE GOLD STANDARD OR OASIS MOVING!

Move size: 2 Bedroom Home Service cost: $5500

I am not really sure how this website rates their companies, but it is all lies. This company will lie to you to get your down payment and then renege on the agreement. They are not a moving company, they are brokers and sell your contract to the lowest bidder. Those movers also have very bad reviews.

They may or may not pick up your stuff. They may or may not deliver it. It surely won't be on time at the destination. But surely they will take your money and run. Take your money elsewhere, DO NOT trust anything they say.

Move size: 3 Bedroom Home Service cost: $11990

Facts only.

Reasonable phone quote. But when the driver arrives, he says I have over twice as much as I was quoted, ……he was wrong. I was told a 7-10 day delivery.

After 2 weeks, I still have no belongings, and no-body will discuss my cubic footage used for a correct price.

Today,I have called dispatch several times……no answer, and then a message in Spanish.

I’ve called customer service x4, and they will not pick up my call after the first one.

I have no option but to file with BBB and the American movers Assoc.

Move size: 2 Bedroom Home Service cost: $2500