Excel Carriers

Stay away from this company! I moved on august 31, 2013 from an apt in a luxury building to a home that I purchased. There was only about 20 miles between the 2 locations. I was quoted a price of $1000.00 for the move and when all was said and done after my belongings were on the truck I was informed that the price is now 1677.00 because my walkway was more then 75' long and there were stairs in the home that I was moving to. In addition they would not unload any of my belongings until it was paid in full in cash. When I called the company to try to talk to them the man who answered the phone immediately jumped to the defensive and began cursing me out, threatening to bring my belongings back to the original location and leaving everything on the curb and if that wasn't enough he continued to threaten to come and punch me in my f**ing face, not once but twice. I have never been so traumatized by anything in my life. In addition several pieces of my furniture were damaged. At the start of the next business day I called to speak to someone to resolve the situation I was told to expect a call back later on that day and of course no phone call was received. And I called again the next morning and was told there is nothing they could do.

Service cost: $1677

We were moving a piano, it sounded very good on phone and a contract was sent to me. I was promised that the total cost would be $360 for the piano including an extra china cabinet. Michael was very talkative and described how they professionally they had the experience. He went through the process step by step. He was also claiming honesty through his experience as a marine soldier. 
They came late to the pick up place. About 45 minutes. They moved very slow and were not very nice. Then the person Al started to say something about negotiation the price, I was surprised buy this and thought it was already set. I did add two smaller items because of the size of the truck that would easily hold theses pieces, I was ready to pay for that. They would have fitted in my car. So I stupidly assumed that it was about the added pieces of furniture. 

I left and Al seemed stressed out but agreed that we would meet at my house. When I got home they came and he was already worked up and seemed stressed. He wanted to negotiate and told me that it was now $630. According to him the piano was not included in the price. He was aggressive and scary. I called Michael that picked up and said that it must a be a mistake, he was going get it right. This did not happen and it just went worse. I am a woman and luckily I had a friend at my house, it was a very threatening situation. Al said he would call the police on me. We negotiated more and Michael did not pick up the phone after this. I did finally agree to pay $450 and he would bring in the furniture. He said yes and I gave him $440 in cash. He went out and told his guys to put the stuff on the driveway because that I am not paying enough. At this point he was super aggressive and I was so scared. My friend I agreed that at this point we have to calla the police. Before he came Al was screaming and banging on my door that I locked. A police officer arrived before they left and talked to us and then them. He said that the contract was really unclear and that it is difficult to do to much about. He convinced them to put the stuff in the garage. He stayed until they left and told me to go online and writ reviews on as many places as possible. These people are all but honest. BE AWARE!! I am so sad know, was looking forward to the piano installed in my living room as promised. :(   .

Service cost: $450

I wish I read everyone's review before hiring these scammers. They are frauds and and with all the negative comments makes me feel better that I am it the only one so I have a reason and evident to sue there asses. How can you quote a price of $240 which equate to 70/hr work to saying the total is $800 after packing? "REAL FRAUDSTER" pleeeeaaaassseee don't use them. They tell you afterwards that thy charge 100/flight of stairs. REALLY!! And this skipped their mind during the phone conversation?

I am starting a case on them for sure. I don't think what they are doing is right and people keep letting them get away is the problem' well it stops on me.

Service cost: $800

Anthony is the worst kind of person with whom you can deal with. He turns on a dime and does exactly opposite of what he says after he gets your contract. Before the contract he stated it is Payment on delivery, as soon as the truck got loaded he demanded 50 %, He said there will be no extra payments if you manage to unload the Truck on the date that was agreed upon , when it was delayed by half a day he washed his hands off and said it is up to the guy who delivers it, who is a totally different operator. He didn't provide a packing list and didn't even bother to acknowledge my request. The end result of Engaging Anthony is a bunch of stuff broken and a lot missing..NEVER USE HIM IF YOU ARE IN YOUR RIGHT MIND!!

Move size: 4 Bedroom Home Service cost: $5000

After getting a lot of calls from different moving companies I decided to use Excel, my experience was nothing but stress-free. It was my first time moving out of state, since I spoke to Michael I felt very comfortable he explained all the details and gave me tips on how to save money by doing my own packing. Every time I needed his help he was there. The guys at pick up were incredibly professional and hard working. I have nothing but good things to say about them. I'll definitely will use them again, and will recommend to anybody. Thank you guys you are the best!

Service cost: $4000