American Quality Movers

  I was not very excited at having to prepare to move into a new house, get a new job and start a new life for myself all in a brand new state. I had to move from south New Jersey to Dallas, The delivery service assured me they would be at my apartment in jersey at 7:30am Monday the first of May. From past experience I expected a bit of a delay but that was not the case! These men showed up at 725am with smiles on their faces. They did a wonderful job loading the truck and literally had everything I had bought in the past 10 years loaded within an 2 hour and a half. My nerves were still going however because not only is it not a short drive from jersey to Texas, but they were going to have to bring all of my things into my new home! . So I recieved my shipment after 6 days. And I was happily surprised with the result. They actually managed to get everything to my new home in Texas and quick!   Everyone we dealt with at American Quality Movers was friendly, courteous and professional. A special "thank you" to my foreman max, Andy in Dispatch and everyone who helped him with the physical move.  .

Service cost: $2800

Hi I was moving on a budget, and so accepted the lowest offer on my email- boy I was wrong.. just a brief summary: 1. my cost was almost two times of what was actually estimated on the phone, using my inventory 2. Pick up was by the company truck, but the delivery was on a rental truck (Budget rentals). And surprisingly the driver was the same 3. Boxes were bashed up, my $1000 leather sofa was torn, my $500 dresser was broken. 4. On top of that, the driver called me a liar and said that I had shipped a torn sofa and a broken dresser- clearly against what he himself had written on the inventory sheet. 5. finally after multiple calls, claims and about 2 months- I have been offered a settlement on about $100. I do not write reviews very frequently, but I am writing this one only in the hope that others will not fall prey to this company.. Ah one more thing.. Randy the rep. who used to call me every other day before the booking will not pick his phone up after you have booked your move.. I hope this review helps  .

Service cost: $2600

DO NOT HIRE THIS COMPANY!! Delivery was guaranteed for 9/1/13 (which company spokesperson, Andy, denied); actual delivery on 7/26/13.  After a number of phone calls to company (Andy) in obtaining any accurate, honest explanation of when the truck would come, we were forced to expect our belongings early. They blatantly lied to us. We told them numerous times our apartment would not be ready until 9/1 and if we did not expect the shipment on 7/26 our belongings would be placed in storage for an extended time (1 month ) and would be held responsible for paying. Our contract clearly stated that we cannot accept shipment before 9/1. They refused to work with us and threatened us to get an attorney and stated he would "screw us over" because we were angry on the phone. When the movers arrived and unloaded the belongings, substantial damage and soiling was discovered as well as missing boxes.

Service cost: $1800

I had contracted American Quality Movers for my daughter who was moving to Georgia from New York. I was asked on the phone the furniture that was being moved and the amount of boxes that were going to be moved as well. I was asked how many boxes would there be (small, medium, large) Since we had purchased the boxes from U-Haul, and I was able to give him the exact measurements of the boxes, the cost was then calculated per cubic feet. I informed them that it would be about 80 boxes. He told me that nobody moves 80 boxes but he would give me the higher estimate and if it was less then 80 boxes that the cost would be reduced, so he gave me a quote of $1,250.00 which had already been inflated from the original price I was quoted of $900.00 before he realized that it was that same weekend and he didn't have movers that would be available. So moving day came ,they were scheduled to be there at 11:00 am, my daughter got a phone call at 7am stating that they would be there within the hour.When they got to my daughters we were still packing so they began to pack what was ready to go.After taking down the furniture and not even half of the boxes were in the truck, they called us to the truck to inform us that they didn't have room for everything, and they had already used up the cubic footing, and if I wanted them to move the rest we would have to pay an additional $2,250.00.So of course I called American Quality Movers to speak to the manager whom I had been incontact with all up to the date and low and behold I was unable to contact him, I left messages and up to now I nor my daughter have heard from them.Needless to say I wrote another check and guess what ? they ran out of room in the truck and was unable to take any more. How many boxes did they take? about 40. My daughter had to give things away and I am left with 16 boxes that they didn't take. My daughter was told her stuff would be delivered within 8 days not 28. She had to buy clothing and shoes for her and her children. I am very upset with American Quality Movers in how the cost was inflated once your stuff was on the truck and up to date, no one has tried to contact us to see how everything went. I would not recommend this moving company at all.

Service cost: $3000

I have been waiting now for over two weeks as opposed to the 7 days they said. Also, four days ago, they said the truck had to stop and fix a tail light. It. Should have been here by now since the truck supposedly stopped one state away, but suddenly, upon our call back, Sarah doesn't even know where her driver is!! They quoted one thing and as the stuff was put on the truck, they asked for over an additional grand!! I read all of these reviews and stuff on other sites, and so far everything is happening to us,down to the smallest detail!! I swear if they come asking for more money and my stuff is not all there..

Service cost: $2400

I would not recommend this company for moving more than 300 miles. Lot of issues, delivery was at 11 PM. Тhey don't know how to handle the boxes. They arrange the boxes/stuff loosely when they pickup. Price will be more than what they quoted. At least they make of 100 cuft more than what your stuff is. Initially they are very friendly when you contact for quote and make lot of promises while they take your order. Once order is confirmed you are locked and you can't do anything. You are on their mercy bottom line. I would not recommend this company.

Service cost: $1900

DO NOT hire this company!! Delivery was guaranteed for 7/10/13 (which company spokesperson, Andy, denied); actual delivery on 7/22/13.  Succession of phone calls to company (Andy) futile in obtaining any accurate, honest explanation of where the truck was and when it would actually arrive.  It was only thru the efforts of a clerical person at the company who informed us that on the date the van was expected to arrive in Santa Monica, it had not even left NJ yet!!  Blatantly lied to as to location and condition of van.  After a frustrating wait, when the movers finally arrived and unloaded my daughter's belongings, substantial damage and soiling was discovered:  flat screen TV smashed, bedding covered in mold, furniture dented, scraped, paint chipped; clothing containers upside down resulting in clothing delivered in a wrinkled, unwearable pile; fabric headboard soiled.  .

Service cost: $2527

Working with this company was excellent. They handled all my boxes and furniture very carefully and had skilled workers. I had a very easy time dealing with the movers themselves they were understanding about the stress of moving and were quite lenient on my decisions. The communication in the over all process of the move was excellent. I was always aware where my things were when on the road. For such a long move their prices were phenomenal, and to tell the truth I was expecting a bad job from them, but to my surprise they were the best moving company I have ever used. Highly recommend you use them for your next move.

Service cost: $5200