Flat Fee Moving

If I could give this company 0 stars I would. This is the most unprofessional and dishonest company that I have ever delt with. I felt like they did absolutely nothing to make the customer happy and leave with a positive experience. Their estimate is a completely random number and you will be paying at least $200 more than the price they give you. For a company called flat fee company, get ready for many hidden costs like $3 a roll of tape (they will use at least 15 rolls) and 3% for using credit card, ad well as tolls, gas and much more.

The movers were very rude and when asked to move a couch down 6 flights, one of them actually started to complain and threatened me that he would take 40 minutes to walk it down. A mover complaining about moving?

The manager/owner was extremely rude after trying to work it out after they took 2 hours over the expected time from the estimate. They told me that if I wasn't going to pay for the extra two hours now (before unloading the truck) I would have to call the police to get my furniture back! This is not okay. I was seconds away from calling the police.
Also they left my couch sitting on my sidewalk as well just because the time was up and they had to go to their next job.

This experience was the biggest headache, and moving is stressful enough. Stay away from this company!! They are dishonest and very rude and you will be very upset to find out your "flat fee" move will cost you way more than you thought. They pride themselves on "integrity", don't expect to see any of that with these movers.

Move size: 1 Bedroom Home Service cost: $750

From start to finish Flat Fee Movers were professional, courteous and prompt with all calls on moving related matters. on the first call they gave me quote based on the square footage of the storage facilities I had rented. They also assured me that the price was hard and fast and I was informed upfront that any fragile item that had to be repacked for safety reason would be additional. In the end they gave me the additional cost and agreed to reduce it by 50%. My contact Sebrina kept me informed at every step of the way. She also made arrangement for the transport my car with came down in two days effortless. The drivers and their assistants were friendly and courteous in both cases. I would highly recommend this company to anyone.
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Service cost: $4006

I recently relocated for work purposes to NYC. I submitted my information online and received maybe 15 different estimates from different moving companies.
I know competition is hard and everyone wants to have your business, I got low balls quotes from $170.
Once I contacted Flat Fee Moving, just randomly, I received an estimate for $560.00 including free wrapping, some tape and covers for my mattresses included, I told the lady it's too much. She did provide me with some information on how to check companies and how to make a wise decision, and to make sure all charges or extra charges are explained.
After the first research attempt like 7 companies had bad reviews, bad BBB rating. Going on with the list I realize that a reputable and honest company will charge me around that amount to move my 2 bedroom apartment, so I decided to call FLAT FEE MOVING.
 The movers were great, on time and patience. they What I was promise from the first call until they had left was deliver.
Well done! I will highly recommend those guys.

Service cost: $560

We were buying some furniture from a friend and needed it moved from her house to our house. We also needed a heavy piece of furniture in our house moved to the basement. We were given a two hour window for their arrival, one hour to move the items. Three men completed the move quickly and were very helpful. The pieces moved were fully wrapped in blankets and clean. They moved the heavy desk to the basement for us. Everyone was polite, professional and did their work in a professional manner.
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Service cost: $360

As a previous reviewer stated, Flat Fee Moving, Elmwood Park, was dishonest from the start. I was told by the salesperson that by purchasing packing services with them, I would save on buying packing supplies - the company would provide all the boxes and tape needed for the move. That was a lie. I ended up paying their rates for the supplies. I was notified of the additional charges on the day of the move (I had already relocated from NJ and was in NV when I received the call) and had no alternative but to agree to pay the additional charges. I was also told that the moving truck could not fit in the alley behind the UHaul facility, where my storage unit was located (see photos of alley), and more charges would incur upon delivery. I refused to pay this company any more money. As a result, my things were dropped off on a public street downtown and I had to rent a UHaul truck and hire movers to transport my things from the street to my storage unit. In addition, I had asked the company to send me an invoice for the move multiply times, in which their response was, that they told me the amount over the phone. I would stay clear of this company. They are rude, unprofessional and will end up charging you a lot more than what was originally quoted (in my case, almost $1,000 More).

Service cost: $2700

The gentleman who gave us the quote explained how this is a trustworthy company and spoke poorly of other companies. They claimed to not have any hidden fees. Unfortunately, that's not true. Their quote did not include all the fees they intended to charge. Once they picked up our stuff the quote changed. We were charged for two separate moves. They insisted on wrapping our already tapped and boxed items and charged us almost $4 per tape roll. They easily used at least a dozen rolls. Then they charged a 3% fee for using a credit card. The foreman assigned was condescending to me. When we called to speak to the manager it was of no help. He was not only rude, but slowed down his speech as if we did not have the mental capacity to understand him. We ended up paying close to a $1000 for a move for only one small bedroom without TV/Computer screen or any other fragile item. It was horrendous. I will never go with this company again and strongly recommend for people to do their research before you believe their company lie, ahem..slogan "Movers with integrity". Smh.

Service cost: $1000