Always Moving Inc.

First off, we were severely underestimated. Ending up having to pay almost double what we were quoted & we sold a lot of stuff. Second, it took them 5 WEEKS to deliver our stuff. They LOST my headboard and my dog stroller. This was 4 MONTHS ago and we still haven’t been paid and they will not answer their phone, text or email. Do not use this company if you value your time, money and personal belongings. We regret using them and are now out of a bed since I had a sleigh bed- can’t put the bed together without all pieces.

Move size: 2 Bedroom Home Service cost: $5000

I contacted this company to move my two bedroom apartment across two states. I paid a $936.00 deposit, the original cu ft of unit estimate was 600 (approx. $2600) and I think it was lowballed it to get the nonrefundable deposit. They did a walk through the day of the move and recalculated the cu ft to 1200 and increased the price to $5300. I had a really bad feeling about them so I canceled the service. I was told the initial deposit was nonrefundable per their contract which I don’t agree because they were only at my apartment for an hour. Three guys came which would be approx. $300 an hr. I would never use this company and I plan to warn my friends. If this was the last company on earth I could use, I would not give them more than $100 for a down payment and I would require them to do in home estimates only.

Move size: 2 Bedroom Home Service cost: $936

The hardest thing about moving is thinking that you’re never going to find the right moving company in time and in your budget. Things worked out perfect for us. We hired Always Moving to take over the larger pieces and we took the incidentals and all the boxes. These guys did a great job securing everything tightly so nothing would be broken or damaged. You can tell by watching them they are all very experienced and caring people. We are glad we went through with you the move was just great.

Move size: 4 Bedroom Home Service cost: $7600

WOW this company is something else! I just bought all my furniture last May so I went through the list of everything to the moving rep to get a quote. Taylor is her name, she quoted me $1,700. It was a great deal so I went with Always Moving. Apparently they pay for their reviews because everyone was raving about them. I told Taylor at the that time I would have to make sure we had an exact date and time for the movers to show up because my association is strict. She said no worries I'll be in touch with you frequently through this process and we'll make sure everything is taken care of. 3 months later its time to start this moving process but no word from Taylor. Finally another man called me to go over my items again. He raised my initial quote to $1950. I was shocked and asked what changed. He went over the items Taylor put in and it was completely different then what I told her. Basically she put the bare minimum in to get me to sign up!! So now its gone up great! I told the man my issue with making sure they have an exact day and time two weeks before they arrive so my association can give permission for the elevator. He told me that wasn't possible you only find out 24hr before they arrive. I asked to speak to a supervisor because one of the other reasons I was sold on this company is they would work with my association. Benjamin the supervisor called me back. We discussed it and I told him my situation. He said okay that will work. So it was all set for the movers to be there on that Monday between 9-11am. Two weeks roll around it's Sunday evening the movers are supposed to be here the next day but no one called to confirm. I thought that was strange. Then Monday around 11ish I got a call from the dispatch confirming my pick up for Tuesday! I freaked out balling my eyes out because I had everything approved for today. I even had my rental car waiting to go and hotels set up for my ling drive. I asked to speak with the supervisor. Finally hours later it is 8PM AT NIGHT BENJAMIN CALLS ME!! I'm sorry but what company doesn't call their customer when they're upset ?!?! He claims I demanded that time for Monday and he never said it would happen. A COMPLETE LIE. HE EVEN CALLED ME A LIAR!! I've never had someone speak to me so rudely. If I didn't have to move right away I would've canceled immediately. So after all these red flags the movers finally show up Tuesday. They pack everything up then tell me my price is $2,300!! WHAT IN THE WORLD!! I feel I've been taken advantage of by this company!! I mean come on how does it go from$1,700 to $2,255.16!! Now it doesn't stop there. They didn't even deliver my stuff until almost a month later!! IT ARRIVES ALL BROKEN!! My tv shattered ,my tv stand missing multiple legs, Coffee table looks like its been rolled down the street,scratches on almost everything I own. It's like they came in my house and took a bat to it then took all my money. Now its 4 months later they finally are giving me my money from the damages. I sent all the information on how much everything weighed because they'll only pay 60c per lb!! It came out to way over 500lb but according to their system my receipts don't matter they only pay off their common weight. Guess what.. 160lbs is all they'll do!! so after all my new furniture I just bought in May destroyed and I'll only be receiving $96. WOW just wow. NEVER EVER USE THIS COMPANY UNLESS YOU WANT TO BE SCREWED OVER COMPLETELY ALWAYS CHECK BETTER BUSINESS BUREAU THAT WHERE I WENT WRONG!!

Move size: 1 Bedroom Home Service cost: $2255

It was so nice to finally move without a problem. We moved a few times in the past but things never went as good as they did with Always Moving. Everyone was so eager to help and show us thier credentials. We didn’t have to do a single thing except let the movers in the door. They wrapped and boxed up the whole house. They were on the road in 6 hours and we got our furniture delivery within a week it was great. I’m so happy we found them give them a call and see for yourself.

Move size: 4 Bedroom Home Service cost: $6400

This wouldn’t have been possible with the terrific staff at Always Moving. We had no choice but to move during the summer time and had no idea just how busy the moving business was in these months. Always Moving helped us keep this move within our budget but more importantly our kids were changing schools and we needed them settled in by a certain date. There was never a time we couldn’t reach our sales associate which made me very comfortable because the last thing we needed was a company to disappear days before pickup. This was an all business professional move by real sales guys and movers. Highly suggest giving them a call.

Move size: 3 Bedroom Home Service cost: $5500

Always Moving was the moving company we found online and fell in love from the first phone call. They brought a lighter side to the moving process. We started out stressed out of our mind. That slowly went away after we started getting things in order. Everyone there is very organized and on top of every detail. They put together the mist comprehensive list of our furniture out of all the other movers by far. We saved a lot of money working with them are very happy with the level of service that came with it. Personally I recommend them to anyone and everyone. Company’s Ike this need as most exposure as possible so the greedy ones don’t steal the job. Thank you all.

Move size: 3 Bedroom Home Service cost: $5800