24/7 Logistic Services

As I promised I am sharing my experience with this excellent company. These guys moved my 2 bed room apartment from Virginia to Florida. I’m so grateful Artur and his crew for taking special care of my furniture. As he promised everything has arrived in one piece. Elizabeth from customer support was so kind and patient with me.
The guys who delivered my belongings were awesome too. They placed everything I asked them in designated areas. The only reason I am giving them 4 stars is because delivery took 4 days longer than I requested. Other than that I’m super happy with them. First time that I had to move and these people definitely made it smooth and stress free.
Thank youAs I promised I am sharing my experience with this excellent company. These guys moved my 2 bed room apartment from Virginia to Florida. I’m so grateful Artur and his crew for taking special care of my furniture. As he promised everything has arrived in one piece. Elizabeth from customer support was so kind and patient with me.
The guys who delivered my belongings were awesome too. They placed everything I asked them in designated areas. The only reason I am giving them 4 stars is because delivery took 4 days longer than I requested. Other than that I’m super happy with them. First time that I had to move and these people definitely made it smooth and stress free.
Thank you.

Move size: 2 Bedroom Home Service cost: $4320

Not sure where to start with this miserable experience. Started off with scheduling to be at our house at 9 AM. They called and said they were running a little bit late. They showed up at 6 PM with two people to start packing a 5500 square ft house with a 4500 square foot basement. They packed until 10 PM when we said we need to get ready to wind down for the night. They requested starting at 5 AM because they were behind, we said okay and met them at 5 AM. Two guys once again (one left for 3 hours to get more packing supplies adding an additional $1,200 in cost to move) and we left the house at 10 PM. Day 3 we started at 7 AM and finished at 10 PM. I asked what time do we need to start to finish by noon on day 4, he told me 7 AM as they will have two more guys to help. We started at 7 am and did not finish until 12;30 AM! HE WAS OFF OVER 12 HOURS. Next issue was we were told all our belongings would fit in one trailer and was quoted $17,800 for the move from Pittsburgh, PA to Phoenix, AZ. Almost immediately the foreman tells us we have 1000 cubic feet to much and will need to pay $7,000 for another truck. I said not happening and was told I had to purge 1000 cubic feet. We scrambled and call people we know may need dressers, beds, couches etc. We purge a 1000 cubic feet and I'm promised everything else will fit. At midnight I still have 2 car garage full of stuff that I'm informed won't fit. I'm closing at noon that day and have to inform new buyer I'm not totally out and beg for more time. We close at noon and have until 5 PM to get out. We go rent a U Haul and pack it full and drop it off at a friends house. We then hire a driver to get it out to AZ ($3,800 additional cost). Our household goods didn't arrive for 2 weeks forcing us to rent a VRBO to live. Now in fairness to them in their contract they have 21 days but we were told at contract signing it would be 5 days. On the delivery side it was much smoother as the company showed up with 5 guys and really hustled and did a great job. [EDIT] I have moved 8 times for corporations and all have gone fairly smooth until this one with 24/7. [EDIT] I don't want any money back or freebies, I just want other consumers to be aware of this company and it's practices. Now I'm sure the company will try to spin they are good and we are bad because this will hurt their business. I suggest they clean up their act and serve the customer vs. trying to cover their butts.

Move size: 4+ Bedroom Home Service cost: $18660

I think the decision to pick a moving company is more stressful and scary than actually deciding to move from Maryland to Florida. I had made inquiries to other companies and received non-stop phone calls, texts and email. After some research, I came across 24/7 Logistics. I spoke with Charles initially. We went over the list of my belongings, costs, etc. He sent me an estimate that had everything explained out for me. I wanted to make sure I was not charged for any additional expenses at time of pick up or delivery. I called him back several times with questions and he responded right away. I set up a day for the move, the movers kept me updated on their time of arrival. On arrival, the mover (I forget his name, super nice) looked over my estimate and inventory. He said that I had more boxes than I had quoted (he was completely right). They packed up everything, small items that were not in boxes, they boxed for me at no extra charge. At the end of packing the truck, the estimate was off by only $100-200 due to my boxes. When I had an actual address I was moving too, I let the company know where and what the move in date was. Because my stuff was in storage for a little while, they had to arrange my delivery based on other deliveries. My stuff came within a week of my move in date and I was ok with that. I was given a time that the truck would be there, unfortunately they hit traffic and the time they arrived was much later but they had kept me updated. I was just so happy to see them. The guys unpacked my belonging within a couple hours, made sure everything was reassembled, beds were assembled, boxes were placed in the right rooms. They packed my furniture so well, there was not a scratch or tear on anything. I could have never packed it so well. Also, having the estimate, I only paid what was on the estimate. NO hidden fees or expenses. You hear about furniture being held on the truck for more money, that NEVER happened. I paid what was due and my stuff came off the truck. Elizabeth in the office was wonderful, she kept me updated on the upcoming delivery and spelled everything out for me. I would definitely recommend 24/7 Logistics and use them again.

Move size: 3 Bedroom Home Service cost: $4900

I never write reviews but 24/7 Logistic deserves one. From start to finish my experience with this company has been amazing. Ashley was my relocation specialist and she was beyond thorough asking questions about my move that no other sales representative asked. She was very patient with all the questions we had and always answer our phone calls and emails. Elizabeth from dispatch was very helpful and nice. We loved the free tracking service.
On pick up Hugh and his crew arrived on time bright and early to help my wife and I pack the whole house. We were blown away that not only our price went down from the initial quote we received but how much respect the movers showed us and how professional they were and just like they promised everything arrived to our new home in on piece. My wife loved how on delivery they place everything piece of furniture where she wanted it.
This is a wonderful company and if your looking for great service, a REAL and fair price and not the run around then this is the company for you.

Move size: 3 Bedroom Home Service cost: $5446

I loved this company. I am so grateful for their price they gave me and work they have done. I was very limited on my budget and I was very concerned about it when I was choosing a company to move me from Atlanta to Miami as I read so many bad reviews about other moving companies that up-charging on the actual moving day. I did not have much of the furniture and what they quoted me that is what I paid them. The guys who moved me were very friendly, polite and worked super fast. I got them pizza after they finish. They also delivered my belongings in 2 days as they promised. Thank you once again Andrew, Kosta I think and my sales representative Bill.
I will definitely recommend these guys to whoever needs to move.

Move size: 1 Bedroom Home Service cost: $2100

If I could go do it over again
1. Sold a lot of my stuff and U-hauled the rest
2. Use different company
3. Not do an estimate over the phone
4. Would have listened to the bad reviews of this company
If I had to use this company again
1. Read all the papers and estimates given to me. All the fine print would have saved me a lot of pain and heartache
2. Automatically added at least $1200 on to any estimate.
3. Set a better delivery date so that the 21 business days would have started sooner. (pregnant wife sleeping on an air mattress for a month makes for less than favorable living conditions for me.)

Moved from California to North Dakota. I talked with Charles Miller and he sounded reassuring and trustable. Charles asked the questions and I answered for the estimate. I was told he was overestimating so there would be no way I pay higher. If anything, it would be lower. I was quoted $5648.08 for 669 cubic feet. When the movers showed up there was only 2 of them which worried me because I had paid for the full pack. I have a pregnant wife and she had been in the hospital for weeks leading up to the move. The movers did work effectively and timely. I wanted to pay for the move with a credit card the whole way. I had told Charles this and he advised the last payment at delivery would have to be cash or money order but I could pay the whole balance at pickup with the credit card. During the pickup we ran past our 669 cubic feet and ended with estimated 900 cubic feet. During the pickup after they went past the 669 cubic feet, I kept asking how much we were looking at and he kept saying will not be over 800. At the time I thought he meant $800 extra but now that I write this, he might have meant 800 cubic feet total. Either way he was wrong. After the pickup team was done and I was given my new final price of $7202.51 (After throwing out items). $1554.43 more than originally estimated. I was unsure on this extra being added to the amount and the move team advised me to just pay up to the 50% required at pickup and I could use my credit card as long as its at least 7 days before delivery and I could call and ask questions with the 24/7 team in Florida. Our pickup date was the 22nd of December. I did not call for couple days due to holidays. So, on the 26th I called and was advised that I was given false information from the pickup team and that I could not use a credit card after pickup and that I would now have to pay with cash or money order on delivery. I set my delivery date for the 1st of January and was not told about the up to 21 business days past the delivery date. In their defense it does say it on the estimate given to me at the bottom. I was told about the 2-day window for pickup but why not this. I looked on google maps and it would take me (nonstop) 22 days and 9 hours to WALK from pickup to delivery. Adding 8 hours of sleep per day 29 days and 17 hours to walk. Only 25-hour drive. The pickup was on the 22nd and it is now the 23rd of January and I have still not received my stuff. 31 days and it still hasn’t left California. If it runs over the 21 business days big penalty? Nope $25 off final price per day. Guess all the extra money I paid over the estimate should more than cover any losses they could accumulate here. I’ve been calling every couple of days to the phone number given to me at ext#108 to acquire about my stuff. Cannot remember her name (Sorry) but sounds extremely unenthusiastic, and borderline annoyed to be talking to me like she gets these calls all the time about her company. When I first talked to her about the credit card issue, I asked to talk to someone higher and she said she was the highest I could go. I will rerate after I receive my stuff. 2 stars for now and we’ll see which way it goes once I receive my stuff. Didn’t want to rate early in fears of what else they would hit me with charges on my bill but at this point I just want my stuff. The pregnant wife needs a real bed SOON!!

Move size: 2 Bedroom Home Service cost: $7202

When I found out that I had to move I decided that I was going to use a moving Company. I put in the request to get some estimates. I was fortunate to get Charles Miller on the phone from 24/7 Logistic Services whom was kind enough to share with me some very valuable information

After speaking with a few Companies, I choose 24/7 Logistic Services as my Moving Company. I did so because of the time and care that Charles spent with me. From making sure the list of my Inventory was correct to always being available whenever I called with any questions. Charles even called me a few days prior to the move to go over my list of things for accuracy. It was nice to have 1 person to deal with throughout the process.

Now comes to the day of the move. I choose a FULL PACK which meant that THEY were going to come In and pack & wrap all my things. They arrived on time and the guys that moved me were very kind and courteous, professional & efficient. Before I knew it – everything was packed up and ready to go. I must admit I was a bit nervous about seeing all my things go onto a truck. Soon it was delivery day. All my furniture was unpacked and placed where I asked them to put them. The process went very quickly. Surprisingly Nothing was broken everything arrived ( the guys really did a great job packing ).

24/7 Logistic services made my move a great experience. From the office staff to the movers these guys were easy to work with.
I would refer them to anyone and would use them again if I needed to.

Move size: 3 Bedroom Home Service cost: $3500

Recently moved from an apartment in Boston, Massachusetts to Fort Lauderdale, Florida.

The representative that worked with me helped me throughout the whole process. Their staff is very friendly and knowledgeable about the moving business. They communicated with me throughout the move, with updates and answering my (many) questions.

The delivery actually happened a day before which was simply AMAZING for such a great distance. After looking up online for multiple alternatives, I found 24/7 and did not have to look any further!

Move size: 2 Bedroom Home Service cost: $3900

We had an excellent experience. We moved between states on the east coast about 1200 miles apart. The staff were patient and thorough to catalog our belongings and update us on arrival date and time. The movers were very helpful, polite and professional. They took excellent care of all furniture and fragile boxes. They packed items, too, as we had a tight deadline before our move-out date. The same set of movers delivered our home goods to our destination. They asked each step of the way where we wanted boxes and furniture placed at our destination. A very positive experience and we highly recommend this company for any move, especially interstate.

Move size: 4 Bedroom Home Service cost: $3700

24/7 was a pleasure to work with. The rep I spoke to streamlined the whole setup and made an already hectic move a bit more stress free.

They made an accurate estimate of my move’s weight and size to give me a quote over the phone - this was something I worried about, considering I was moving long distance from PA to FL - I feared any change in price would be a big one. They were spot on though and the billing was consistent.

They set a 2 day window for pickup and remained in contact with me providing updates along the way and they showed up on time the first day! Delivery was on time as well with no damages, so I’m a happy camper.

Move size: 2 Bedroom Home Service cost: $3500

I am surprised to see some negative reviews but I suppose not everyone thoroughly reads their proposals and contract details. Having to move from Dallas to Atlanta after the holidays was quite a task but I was referred by a friend and gave them a call.
This was my first time hiring professional movers and I was extremely pleased with how it turned out. Truck and movers arrived on time for pick up, were careful with my furniture, and friendly. The arrival time at my new home was a few hours behind but I was notified and knew they were facing inclement weather so I did not mind. All my belongings were place in appropriate rooms (as directed by my ten year old, our “Operations Director”), and most importantly nothing was damaged. I highly recommend their team and dedication to deliver exceptional experience for a task that frustrates most of us from time to time.

Move size: 4 Bedroom Home Service cost: $3250

I have never needed to use moving services before and was nervous to pick a mover. I did my homework and asked lots of questions and finally decided to go with 24/7 Logistic Services. Erick and the manger Charles were very friendly and easy to work with and answered all of my questions quickly. When the moving day came the two guys came within the time frame and worked very efficiently. They were kind enough to include two camping chairs and a small tool set I forgot. I paid what I was quoted and not any extra. My husband and I moved from California to Virginia. We took advantage of using part of the 30 days of free storage. Once we knew our address I called to schedule the delivery. It only took about 12 days for them to schedule a driver and drive everything all the way across the county. My only complaints are they never called once they scheduled a driver so we didn’t know when our belonging were arriving until I happen to call the day before they arrived. They did arrive about 30 minutes after the time frame but most likely due to traffic. I had to pay $75 for a flight of stairs which I anticipated but they ended up walking around the building which is pretty close, probably around 75 feet. Last they left a few small stains on our carpet from walking on the grass and getting mud on their shoes. I put a towel down and they just seemed a bit rushed and didn’t bother to whip their shoes off. Overall I was happy with the service. They answered all my questions quickly. Nothing was broken! I will defiantly use them again for future moves and would refer family & friends to them.

Move size: 1 Bedroom Home Service cost: $2500

After talking to numerous companies about our move from PA to MI, we settled on 24/7 Logistics Services. Charles, our rep, did a great job going over the list of inventory and working with us on the price. We discussed using a straight 26' truck versus a regular large moving van because our location in PA required a shuttle truck to get out items down a steep hill and then up another hill to the larger van. I was concerned about having my items handled several times. We settled on the straight truck which is door to door. The risk was that some of our items may not make it onto the truck and we did have to leave the inexpensive wicker porch furniture. Demitri and Anthony arrived on the day planned and did a great job wrapping all our furniture and securing it safely in the truck, and the truck was packed to the gills! There were several very heavy pieces of furniture, and the washer and dryer to move along with some very old antiques. They did a great job of getting items on the truck. Everything arrived safely in MI on the day planned. They were very polite guys and put together our beds and Anthony, who had some construction experience, helped my husband with a small connection issue with the washing machine. Everything worked out very well.

Move size: 4 Bedroom Home Service cost: $5800

This team deserves this review because me and my family feared the worst when having to pick a moving company. We heard alot of Horror stories about other peoples moving experiences. Eric was the Rep that I reluctantly answered my phone for from 24/7 and I was delighted at how knowledgeable, courteous and professional he was. The whole process of reserving was simple and straight forward. I paid more than I wanted to spend by a few hundred dollars but my furnishings are still pretty new and I wanted to keep them looking that way. I spoke breifly with the operations manager Charles before completing my reservation and he was also friendly and informative and reassured us of a great move to come. Moving day was near flawless excpept the truck called to say that they would be late a couple of hours. We were upset and thought that things were going bad but when the crew arrived the apologized about being slowed by the morning rain at their first job. They apologized and quickly got to work. Arthur and his team are very skilled and talented packers and we could not beleive how quick they loaded our belongings. We liked the free tracking service feature on the website and move in day went very well and we were amazed at how nothing was damaged. We would definitely use Eric and 24/7 Logistic Services again and we recommended them to friends that will be moving in the spring. Great job guys!!

Move size: 2 Bedroom Home Service cost: $4927

Being military, all I asked for was weight tickets.. they could have broken all of my stuff and I wouldn’t have been as ticked off. Charles, the sales manager, great guy on the phone, makes you feel like they really care, really hounds you to get on board. So the one thing I asked for, they told me he never wrote it on his notes. And oh boy, their operator is the rudest person I’ve ever met, and I’ve been deployed! Really good at charging you, but not as good as delivering as promised. If you’re moving, I’d recommend not using this company. Had high hopes for them, but failed me miserably.

Move size: 4+ Bedroom Home Service cost: $7000

I needed to find a mover for my inlaws who were relocating to GA, and I called several companies. Charles, with 24/7 Logistic Services was great in helping me to itemize what we were bringing, giving me a great price, and following up with me daily to make sure we were on the same track to avoid any misunderstandings. The crew that he sent out was fantastic!! Just great guys that worked hard and were attentive to and aware of how difficult and stressful it is to move. Everything went as smoothly as it can for a big move. I HIGHLY recommend 25/7 Logistic Services and would definitely use them again!!

Move size: 4 Bedroom Home Service cost: $6500

The company lost several 1000 dollars worth of our items and memories. They picked up our 4 bedroom house in NY. When our closing date was moved, they said they would store our things free. After just a few days we closed and asked for our things. They said we had to wait until their schedule ( and another family was ready). A few days later they moved our things to South Carolina. Our belongings were packed in a truck with another family! They unloaded the truck so fast it filled a two car garage and they left. No person could have checked off their things as they came off the truck!! As days and weeks went buy we noticed several boxes and suitcase missing. An entire set of Mikasa China, A box of kitchen items with Cutco knives, A green suitcase filled with personal items, a brand new vacume still in the box and all of our wine and liquor!! The company said sorry this happens and stickers fall off. Our claim was of course denied. It’s not rocket science, either the drivers took our things or the family who shared our truck has them! The invoice was sloppy and hard to read, the stickers are garbage!

Move size: 4+ Bedroom Home Service cost: $5800

We’ve moved many times with the military as well as several corporate moves. Having started a small business, I was now more cost constrained than ever knowing I’d have to pay for the move with no reimbursements. After speaking to several companies, it was 24/7 Logistics and more specifically Charles, who made me feel at ease with my move, greatly reducing my stress.

Charles was responsive on multiple occasions (same day responses) and worked with me as we finalized our house purchase in what ended up being a nearly 3-month process. During this time, Charles continued communication with me, never changed the agreed upon price, and even provided several discounts that greatly helped as we purchased a new home.

On the day of the move the movers arrived on-time and worked tirelessly throughout the next two days. They were very courteous listening to my wife’s concerns regarding important items and went above and beyond to ensure she was comfortable with the packing and labeling of the boxes.

At our new home, the team communicated with us while in transit and arrived on time. The same care they showed at our departure location was evident at our new home. Not only were they careful with the furniture and boxes, they were genuinely concerned about ensuring the walls and such were not damaged as they moved items up/down stairs. Very conscientious and very responsible crew. They removed all the trash and boxes that were unpacked.

Highly recommend 25/7 logistics for your move. Ask for Charles…. he’s the BEST!!

Move size: 4+ Bedroom Home Service cost: $6671

These guys were great! We moved from San Francisco to Boise Id and ran into some issues with street closures/construction in SF. This put us in a tough spot as there were limited times that we could arrange the pick up. 24/7 logistics staff were professional and very accommodating. On top of that, my girlfriend and I searched up and down for the best pricing and level of service, we decided on 24/7 Logistics and are so glad we did. Our items arrived in good condition, in excellent timing, and couldn't be happier. Thank you 24/7 Logistics. I would definitely recommend them!

Move size: 3 Bedroom Home Service cost: $3200

Stay away from 24/7 Logistic movers!! If you value your possessions stay away. It been six weeks since I got here and still finding things that were stolen and broken. I am truly heart broken. My worse nightmare come true. When I complained I was referred to their insurance dept withno sympathy and compassion. A job that should have taken 3-7 days took 3 weeks. Apparently one driver takes your things half way and another continues the load. They couldn't find a second driver to finish the load. I had broken items and stolen items. Heart broken to say the least. I will never refer or use this company again. No amount of money can compensated orreplace what I lost..

Move size: 4 Bedroom Home Service cost: $434

I hired 24/7 logistic services to do my move from NY to Florida. I was very happy with the result, from the start my rep Charles was in constant communication with me and was very responsive any time I called or emailed. Come moving day the crew was very good, I’ve done several moves before and this time I did not have the time to deal with packing. They did an excellent job packing all of my boxes and furniture I was truly impressed. When my stuff arrived everything was unloaded and put together. No damage and the guys worked hard to get everything done. I am very pleased to recommend 24/7 you guys were great! Thank you.

Move size: 3 Bedroom Home Service cost: $6200

LOTS of damage! What wasn't not delivered (tools, linens, etc) was either broken (mirrors they packed), scratched (all of our furniture) or damaged (busted a king size bed headboard that ended up in the dumpster). L A Z Y delivery guys. Scratched hard wood floors. Told to get a marker and it will be like new. Elizabeth is the worst customer service person we have ever encountered in our entire life (and we're old folks). Power washer mysterically reappeared after suggesting sticky fingers, obviously was wrongly used/abused, and then didn't work. Guys Good on the front end (although they started loading at 1130 pm), but, bottom line, LOTS of LOSS! Loaded into 1 truck, paid for committed truck and direct delivery. BUT, then said we needed 2 trucks. The ONE truck was off loaded into a warehouse in MD, then a week or so later, they loaded our stuff into 2 trucks to move to FL. LOTS happened in that manuver. Just BEWARE! Stay clear. We moved from Wilmington DE to Ormond Beach FL (9/1/2018). Everything was A OK from contact until packed truck left our place. After that, they REALLY dropped the ball.

Move size: 4 Bedroom Home Service cost: $7000