Average service price

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$ 5318
Interstate move average
9% more than market avg.
$ 2186
Local move average
18% less than market avg.
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213 reviews

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Victoria
Sep 04, 2018
Long-distance move from Fairfax, VA to Hallandale, FL

Excellent company.

As I promised I am sharing my experience with this excellent company. These guys moved my 2 bed room apartment from Virginia to Florida. I’m so grateful Artur and his crew for taking special care of my furniture. As he promised everything has arrived in one piece. Elizabeth from customer support was so kind and patient with me.
The guys who delivered my belongings were awesome too. They placed everything I asked them in designated areas. The only reason I am giving them 4 stars is because delivery took 4 days longer than I requested. Other than that I’m super happy with them. First time that I had to move and these people definitely made it smooth and stress free.
Thank youAs I promised I am sharing my experience with this excellent company. These guys moved my 2 bed room apartment from Virginia to Florida. I’m so grateful Artur and his crew for taking special care of my furniture. As he promised everything has arrived in one piece. Elizabeth from customer support was so kind and patient with me.
The guys who delivered my belongings were awesome too. They placed everything I asked them in designated areas. The only reason I am giving them 4 stars is because delivery took 4 days longer than I requested. Other than that I’m super happy with them. First time that I had to move and these people definitely made it smooth and stress free.
Thank you.

Move size: 2 Bedroom Home Service cost: $4320

Official company response

Thank you Victoria.

Chas
Sep 04, 2018
Long-distance move from Pennsylvania to Arizona

Move.

Not sure where to start with this miserable experience. Started off with scheduling to be at our house at 9 AM. They called and said they were running a little bit late. They showed up at 6 PM with two people to start packing a 5500 square ft house with a 4500 square foot basement. They packed until 10 PM when we said we need to get ready to wind down for the night. They requested starting at 5 AM because they were behind, we said okay and met them at 5 AM. Two guys once again (one left for 3 hours to get more packing supplies adding an additional $1,200 in cost to move) and we left the house at 10 PM. Day 3 we started at 7 AM and finished at 10 PM. I asked what time do we need to start to finish by noon on day 4, he told me 7 AM as they will have two more guys to help. We started at 7 am and did not finish until 12;30 AM! HE WAS OFF OVER 12 HOURS. Next issue was we were told all our belongings would fit in one trailer and was quoted $17,800 for the move from Pittsburgh, PA to Phoenix, AZ. Almost immediately the foreman tells us we have 1000 cubic feet to much and will need to pay $7,000 for another truck. I said not happening and was told I had to purge 1000 cubic feet. We scrambled and call people we know may need dressers, beds, couches etc. We purge a 1000 cubic feet and I'm promised everything else will fit. At midnight I still have 2 car garage full of stuff that I'm informed won't fit. I'm closing at noon that day and have to inform new buyer I'm not totally out and beg for more time. We close at noon and have until 5 PM to get out. We go rent a U Haul and pack it full and drop it off at a friends house. We then hire a driver to get it out to AZ ($3,800 additional cost). Our household goods didn't arrive for 2 weeks forcing us to rent a VRBO to live. Now in fairness to them in their contract they have 21 days but we were told at contract signing it would be 5 days. On the delivery side it was much smoother as the company showed up with 5 guys and really hustled and did a great job. [EDIT] I have moved 8 times for corporations and all have gone fairly smooth until this one with 24/7. [EDIT] I don't want any money back or freebies, I just want other consumers to be aware of this company and it's practices. Now I'm sure the company will try to spin they are good and we are bad because this will hurt their business. I suggest they clean up their act and serve the customer vs. trying to cover their butts.

Move size: 4+ Bedroom Home Service cost: $18660

Official company response

First, we would like to apologize for any inconvenience that our customer may have experienced. It is never our intention for our customers to be less than satisfied with our services in any way.

Upon carefully reviewing the customer’s complaint we find it necessary to note that there are quite a few discrepancies.

Full Tractor Trailer: The customer provided us with an inventory list consisting of 396 pieces to pack and ship. Based upon this list we decided that it would be best to provide the customer with a dedicated tractor trailer to use entirely for their items- in case they had some additional items. However, the customers said they had many more items (large home, with basement, garage, etc. which would not fit into one single tractor trailer). Therefore, the customers informed our Estimator they would eliminate quite a bit of their items and ship only the items on the inventory list of the Estimate. Otherwise it would take additional volume and we would have to obtain an additional 26 foot truck to accommodate any surplus. Should we have had to do this it would have cost the customer a lot more. Per the Terms of the Original Estimate and our applicable tariff a change in the order for the move will result in a change in the price of the move.

Packing: Yes, it did take our movers quite a bit of time to pack the customer’s items. This was a very, very large move and the customer ordered full packing for their items. In order to accommodate the customer’s packing before the move date we sent out a crew of two movers to pack the items. This is all we had available at the time as it was still during peak season for movers and our other crews were out on the road. The minute we had more movers available we sent them over to assist with packing the shipment.

Charges: The customer’s original quote was for a total of $17,580.60. The total they paid was $18,661.60. This is a difference of $1,081.00. The customer shipped a grandfather clock which is considered as a “bulky” item and we charge $150 for that. The movers had to perform a “long Carry Service” at the origin which means the tractor trailer could not get any closer to the door of the origin and the movers had to carry things an excessively long distance. Further, we did have to get additional packing supplies which cost $780.40. These are the ONLY charges the customer paid above his estimate.

Leaving Items: Because the customer did not want to pay for the additional truck and the additional items to be packed and shipped; and because we cannot expect our movers to work for free and could not obtain the additional truck at no charge, the customers CHOSE to move the additional items themselves. WE did not force them to do this. How can they complain it is our fault when we quoted them our price to pack, ship, deliver which was not but $2,000 more than they paid to do it themselves? We loaded the inventory list of items and some extra items into the tractor trailer. Beyond that the customers were well aware we were not going to service the extra items without additional payment, as described in the Original Estimate which they signed in agreement that they understood this term.

Time to Deliver: It would have been more economical for us to deliver the shipment and free up our trailer to use for other moves. Instead, the customer had said that they could not accept their delivery until at least a few days after their 1st available date of 08/15/18. As a courtesy, we kept the items stored at no charge to the customer. The customer was delivered 08/23/18.

Delivery Crew: The delivery crew was 24/7 movers all the way! We are glad to hear that at least this portion of the move the customer has no complaints! While the trailer may say North American- they are used trailers which we purchased and are utilizing for our company.

All in all, we feel that we went above and beyond for the customers with their move. Unfortunately, the customers do not agree and feel that we could have done better. We appreciate the customer’s input, but would have appreciated it even more if they could have addressed these concerns directly with us instead of posting on a public forum as if we are incapable of doing our jobs. We have tried and tried to contact the customer to see how they would like to resolve these concerns but they refuse to answer their phone. Price was substantially discounted, delivery was performed at the customer’s convenience, nothing was broken/damaged, and the customer is for some reason still dissatisfied.

We sincerely regret that the customer felt the need to file this complaint. We trust that the above explanations enable them to better understand our position on these matters.

Kimann Schwartz
Aug 09, 2018
Long-distance move from Edgewater, MD to Naples, FL

Very happy with my move with 24/7 Logistics.

I think the decision to pick a moving company is more stressful and scary than actually deciding to move from Maryland to Florida. I had made inquiries to other companies and received non-stop phone calls, texts and email. After some research, I came across 24/7 Logistics. I spoke with Charles initially. We went over the list of my belongings, costs, etc. He sent me an estimate that had everything explained out for me. I wanted to make sure I was not charged for any additional expenses at time of pick up or delivery. I called him back several times with questions and he responded right away. I set up a day for the move, the movers kept me updated on their time of arrival. On arrival, the mover (I forget his name, super nice) looked over my estimate and inventory. He said that I had more boxes than I had quoted (he was completely right). They packed up everything, small items that were not in boxes, they boxed for me at no extra charge. At the end of packing the truck, the estimate was off by only $100-200 due to my boxes. When I had an actual address I was moving too, I let the company know where and what the move in date was. Because my stuff was in storage for a little while, they had to arrange my delivery based on other deliveries. My stuff came within a week of my move in date and I was ok with that. I was given a time that the truck would be there, unfortunately they hit traffic and the time they arrived was much later but they had kept me updated. I was just so happy to see them. The guys unpacked my belonging within a couple hours, made sure everything was reassembled, beds were assembled, boxes were placed in the right rooms. They packed my furniture so well, there was not a scratch or tear on anything. I could have never packed it so well. Also, having the estimate, I only paid what was on the estimate. NO hidden fees or expenses. You hear about furniture being held on the truck for more money, that NEVER happened. I paid what was due and my stuff came off the truck. Elizabeth in the office was wonderful, she kept me updated on the upcoming delivery and spelled everything out for me. I would definitely recommend 24/7 Logistics and use them again.

Move size: 3 Bedroom Home Service cost: $4900

Official company response

Dear Kimann,

Thank you for taking your time to share with your experience.

Jorge
Sep 10, 2018
Long-distance move from Adrian, GA to Fort Laramie, WY

Move from GA to WY.

I never write reviews but 24/7 Logistic deserves one. From start to finish my experience with this company has been amazing. Ashley was my relocation specialist and she was beyond thorough asking questions about my move that no other sales representative asked. She was very patient with all the questions we had and always answer our phone calls and emails. Elizabeth from dispatch was very helpful and nice. We loved the free tracking service.
On pick up Hugh and his crew arrived on time bright and early to help my wife and I pack the whole house. We were blown away that not only our price went down from the initial quote we received but how much respect the movers showed us and how professional they were and just like they promised everything arrived to our new home in on piece. My wife loved how on delivery they place everything piece of furniture where she wanted it.
This is a wonderful company and if your looking for great service, a REAL and fair price and not the run around then this is the company for you.

Move size: 3 Bedroom Home Service cost: $5446

Official company response

Thank you Jorge for choosing us.

Nora
Sep 27, 2018
Long-distance move from Denver, CO to Fort Lauderdale, FL

We made a great choice..

This team deserves this review because me and my family feared the worst when having to pick a moving company. We heard alot of Horror stories about other peoples moving experiences. Eric was the Rep that I reluctantly answered my phone for from 24/7 and I was delighted at how knowledgeable, courteous and professional he was. The whole process of reserving was simple and straight forward. I paid more than I wanted to spend by a few hundred dollars but my furnishings are still pretty new and I wanted to keep them looking that way. I spoke breifly with the operations manager Charles before completing my reservation and he was also friendly and informative and reassured us of a great move to come. Moving day was near flawless excpept the truck called to say that they would be late a couple of hours. We were upset and thought that things were going bad but when the crew arrived the apologized about being slowed by the morning rain at their first job. They apologized and quickly got to work. Arthur and his team are very skilled and talented packers and we could not beleive how quick they loaded our belongings. We liked the free tracking service feature on the website and move in day went very well and we were amazed at how nothing was damaged. We would definitely use Eric and 24/7 Logistic Services again and we recommended them to friends that will be moving in the spring. Great job guys!!

Move size: 2 Bedroom Home Service cost: $4927

Official company response

Thank you very much for the kind review. It is very helpful when we hear the positive reports as everyone is so quick to post when they believe something is wrong. We are happy to serve you. Remember us should you need to move again.

Juan Coello
Oct 02, 2018
Long-distance move from Virginia Beach, VA to Montclair, CA

Don’t even bother.

Being military, all I asked for was weight tickets.. they could have broken all of my stuff and I wouldn’t have been as ticked off. Charles, the sales manager, great guy on the phone, makes you feel like they really care, really hounds you to get on board. So the one thing I asked for, they told me he never wrote it on his notes. And oh boy, their operator is the rudest person I’ve ever met, and I’ve been deployed! Really good at charging you, but not as good as delivering as promised. If you’re moving, I’d recommend not using this company. Had high hopes for them, but failed me miserably.

Move size: 4+ Bedroom Home Service cost: $7000

Official company response

First, we would like to apologize for any inconvenience that the customer may have experienced. It is never our intention for our customers to be less than satisfied with our services.

Next, we would like to extend a heartfelt thank you to our customer for their selfless service.

Explanation: The customer contacted our company months ago getting an initial quote and then moved on with obtaining quotes from other companies. This is the only time they had mentioned to us that they wanted to shipment to be weighed and needed the weight tickets for the military. Time passed and we assumed that the customer had chosen another mover to perform the move. After a few months the customer reached back out to us and wanted to book their move. We reviewed the details which of the move which are necessary such as the inventory list, the window for the pickup, the window for the delivery, what other services may need to be provided in order to avoid surprises on move day (such as are there stairs at the origin or destination or can a 75 foot tractor trailer access both the origin and the destination without any problems, etc.). Our Estimator and the customer were very busy discussing the price for the services, reviewing all the terms of using our services, and then finally corresponding with Dispatch to make sure the move could be incorporated into a route to meet the customer’s scheduling needs . Never, not one time during this conversation (nor the many other times we spoke with the customer) did they ever mention again that they would need the shipment to be weighed and will need the weight tickets for reimbursement. Not even on move day was the subject brought up. Unfortunately, we cannot be expected to remember this information which was only mentioned one time months before. We would have gladly complied with this request. We do everything possible to make our customers happy and would never intentionally do anything to cause our customers grief. Had the customer mentioned this requirement the day of the move or even upon booking, during the Quality Assurance call from Customer Service, or any time before the delivery we would have happily weighed the shipment and given him the weight tickets. However, the customer did not do this, we were not aware, and there are not any weight tickets for this move. They do not exist and the shipment has been fully delivered. Our hands are tied.

Suggestion: The only possible thing we could suggest is for the customer to approach the military with the fact that movers use a standard conversion from cubic feet to weight by multiplying the cubic feet by the number 7. The customer’s shipment was 2,212 cubic feet and if we convert that by using the number 7 it totals 15,484 lbs. While this may not be precise as far as weight, it is the only solution we can come up with to assist our customer with obtaining reimbursement for their move.

We regret that the customer felt the need to file a complaint. We trust that the above explanation enables them to better understand our position on these matters.

Tomas Kovalskiy
Apr 18, 2018
Long-distance move from Denver, CO to Boca Raton, FL

Outstanding job.

To Paul, Andrew, and Mike I thank you so much for the recent moving assistance to my new home in Boca Raton FL. My wife and I wholeheartedly recommend your services to anyone in need of help. You carried yourselves with professionalism, took great care of our items, and was happy to make sure everything was to our liking. Your generosity and kindness do not go unmentioned! Keep up the great work! Also we want to thank our sales representative David who was with us every step of our move, and that everything was done as he promised. Also thank you for transporting our car. Bravo 24/7 Logistic Services.

Move size: 2 Bedroom Home Service cost: $6750

Official company response

Thank you so much Tomas! Glad to be of service!

Steven
Apr 30, 2018
Long-distance move from Easton, PA to Davenport, FL

Liars over $3,000 in damage and want to settle for $30.00.

If I was able to give it a zero I would. I moved from PA to Florida. At first the crew that picked up my property were great. They packed and wrapped everything up nicely. When I arrived in Florida I called and within 2ndays they delivered. Sounds g old so far right? Well it get really bad. At first when they delivered my property there was only 2 guys and they were really lazy. They took breaks after every item they brung in, not that big of a deal to me. Then while they were bringing stuff in and running right into the doors and walls. After they were done unloading they refused to assemble what they had disassembled before hand. I had to call the company who called them and then the workers gave me an attitude and said why did you call, we don’t have to put it back together. Whatever not that big of a deal. What’s the worst of all Is that when I was unpacking we noticed our brand new 70 in tv had a hole in it and some broken glass and chairs. The couches had rat feces on then and boxes had been chewed through. I called made a claim and today I recevied an email saying that they are closeting the claim because they have reached a settlement of 30.00 yes thatsbright $30.00. The tv alone was over $1,500 and the couches were $1,800. Needles to say I told them to shove that $30 where it fits. I regret ever trusting a so called great and cristian ran company. They told me trust me we are good at what we do and we are good religious people. I hope that they get what they deserve and I can’t believe how companies like this get away with crimes like this. Stay away from these people no matter how good the make it sound.. I was really hopeing to give them a great review because Charles seemed to me like a great guy but unfortunately it was all a scam. I hate when I have to stop trusting people because of people like this.

Move size: 4 Bedroom Home Service cost: $3400

Official company response

We offer our most sincere apologies for any inconvenience that our customer may have experienced. We would never intentionally want our customers to be less than satisfied with our services.

Movers Taking Breaks / Took Long Time to Unload: Movers work all kinds of crazy hours to try to meet the various scheduling requests of our customers. They work in all conditions, even in inclement weather. The carry heavy items up/down stairs, long distances, even when they are very exhausted. Unfortunately, sometimes it is just difficult to complete a job without taking the necessary time to rest before carrying the next item from the tractor trailer to its destination. While taking many breaks may prolong the pickup or the delivery we certainly encourage our movers to take the time necessary to regroup before carrying the next item. This insures our movers are not going to lose their grip on any of our customers’ personal items and cause damage. Further, we do not want our movers to risk their health just to speed up the delivery. Last, movers do not get paid by the hour for long distance moves (which is beneficial for customers) so it does not benefit our movers to waste time. Therefore, it is difficult to think our movers would want to waste their time as it costs them money.

Reassemble: The movers arrived and they were barely unloading when the customer called the office concerned about reassembly of their items. It is customary for our movers to unload completely and then assemble any items which may need it.

Damaged Walls/Doors: When the customer notified us that they had any damages we immediately referred him to file a claim with our 3rd party claims company CSI. The customer did so. However, the customer did not file for any damages to their walls or doors. This complaint is the first we heard about any damage to walls or doors.

Rodents: This is the very first time we have ever had anyone make any accusations such as this. We have workers who are in the warehouse all day (who have not seen any evidence of such rodents) and we have utilized this same storage for a very long time. In fact, before we used it, there was another mover who used it. We checked with them after the customer’s statement of finding rat feces, and they were just as surprised as we are. Never has any of our customers reported that they have experienced this situation, nor have our workers ever seen any signs whatsoever of any rodents.

Further, while the customer stated that they received their sofa with rat feces within it, they did not provide any photographs to substantiate such allegations for their claim nor did they provide us with any evidence at all to prove this. However, since our customer states that this is indeed what they experienced, we are going to have our professional exterminator come in to investigate and make sure there are not any problems. Better to be safe than sorry! Evidence of such conditions or not, we will take every precaution!!

Damaged TV and Table: We will take responsibility for any damages which are a direct result of our services. Unfortunately, the stacking of these items in the tractor trailer was not strong enough to endure the shifting of the weight as the tractor trailer traveled on its route. You must understand there are potholes, road construction, regular crazy traffic, sharp turns, etc which will cause the shipment to naturally settle and sometimes shift more than we anticipate. Unfortunately, the customer’s TV and table were affected. For this, we sincerely apologize and advise that we will work harder to secure all future shipments.

Claim/Compensation Amount: We would like inform you that Claims Service International (CSI) is not an insurance company and the customer’s claim filed is not an insurance claim. CSI is a 3rd party claims company. Any liability for loss, damage, delay, payment of claim, any/all portions of move or claim are solely ours alone; there is no insurance company involved. We are responsible for all compensation due from claims. The compensation rate depends upon the Valuation Protection (valuation is a level of liability) which is selected and signed for BY THE CUSTOMER the day of the move. We offer customers 2 Valuation Protection options that are required by Federal Regulations. There is the Full Replacement Valuation Protection (FVP) which is selected and paid for the day of the move. We also offer the Released Liability Valuation Protection of $0.60 per pound per article which is provided free of charge. The customer elected to waive the Full Replacement Value Valuation Protection and enjoy the lower rates for their move. Therefore, our liability in case of negligence is limited to $0.60 cents per pound per article as dictated on the governing Bill of Lading, signed and agreed upon by the customer. It is not based upon replacement value or repair costs, it is based upon the weight of the item multiplied by $0.60 per pound per article. Their TV and their table were both approved for their claim. They were based on the American Moving and Storage Association’s Standard Weight Guide (the average weight of the item) multiplied by $0.60 per pound per article. The information about Valuation Protection is provided in the Original Estimate, the Bill of Lading, as well as it is discussed. The customer had much time to research, ask questions, and make an informed decision about their valuation protection. The settlement offered is based on our our legal liability. We cannot be blamed for the customer’s choices. The customer can do research on this matter (these links are provided in the Original Estimate as well as other documents) (Protect Your Move) https://www.fmcsa.dot.gov/protect-your-move ; (Your Rights and Responsibilities When You Move) https://www.fmcsa.dot.gov/sites/fmcsa.dot.gov/../Rights-and-Responsibilities-2013.pd… or they can look up (Valuation Verses Insurance) https://www.fmcsa.dot.gov/protect-your-move/valuation-insurance

We ask that our customer reflects upon all the facts of the situation and will recognize we did not purposely damage their items, we offered compensation to the customer based on our legal liability. We are investigating the situations which the customer claims occurred and are taking every action necessary to insure there are not now and will never be any infestation. While we would also appreciate any photographic evidence that the customer may have taken at the time of delivery (or close thereto) to verify the accusations are factual since our searches since receiving this complaint have shown up with no evidence of rodents at all.

We regret that the customer felt the need to file this negative review. We trust that the above explanations enable them to better understand our position on these matters.

William Davidson
May 01, 2018
Long-distance move from Florida to Massachusetts

Great service.

I hired 24/7 logistic services to move my house from plantation FL to Boston MA I would like to thank them for a great experience I received several estimates from different companies most of which really tried to pressure me to book them. My rep Charles was great and he stood out from the rest he really took the time to make sure we covered all the pieces going for the move and he also made sure if there were additional packing for my frajile pieces that I was covered. He really made sure the estimate was as close as possible to the actual cost. I was called 2 weeks before to see if there were any changes to my inventory and we updated the box count to match what the count was. The guys showed up early these guys were great very professional and the got right to work. They were very careful and they worked straight through. Delivery was quick my stuff got to Mass in 4 days. When my items arrived the guys set everything back up for me. Everything was packed so well my items all arrived. I was very impressed with the communication through out the process. I thought my price was more than fair. I would definitely recommend them.

Move size: 3 Bedroom Home Service cost: $5012

Official company response

William, it is good to know that you were satisfied with the services supplied! We would be happy to assist your family or friends with any moving services they may need.

Mary Fridman
Jun 23, 2018
Long-distance move from New York to Florida

Amazing care and respect during move NY to FL.

I have never felt so compelled to write a review! I anxiously moved from NY to Florida and this company took care of me and my belongings like I was a VIP! The movers themselves were so kind and patient (rarely found with the movers I’ve had in the past) and CAREFUL—everything went so smoothly I just can’t believe it!! I felt treated like family!
Thank you Arthur, Andrew and Jon!! Elizabeth for always being so responsive to all my questions and concerns!

Move size: 1 Bedroom Home Service cost: $3400

Official company response

Dear Mary,

Thank you for your feedback!

Stephanie Sagala
May 15, 2018
Long-distance move from Ormond Beach, FL to Muskegon, MI

1st time using movers.

I found 24/7 logistics when searching for a moving company. We have never used one before but decided to this time moving long distance. Of course once I put my email address and phone number on a moving referral site, it started going crazy! Charles Miller sent me 1 email and called me 1 time. The rest were ridiculous! I called Charles back and he was so nice! Very informative and very helpful answering any questions I had(which was A LOT!). He was not pushy like the others I had previously spoke with, which made it even better. When I told him I needed to talk to my husband, he was happy to email me the information and even set a time to call me back that worked for me. He did not harass me, push me, continue to email me or anything else. He let me have the time I asked for and then called me at the time set. And honestly, that is the main reason I chose 24/7. Prices were pretty comparable but their customer service was by far the best!

In the couple months leading up to the move, anytime I called Charles, he would always call me back and was always helpful and never made me feel like I was annoying him (even though I am sure I was! lol) Having never used movers before, I was having some serious anxiety since so many people always want to post the negative but are not as quick to post the positive. When we first called, I was not 100% sure on what all we would be taking to be able to get an accurate price so we did a guesstimate and said that a week or 2 before the move, I would call back with a more accurate count. When I called back the week before the move, our cubic ft went up (which we knew it had) but the surprise I got was when Charles told me that because I called and told him honestly about the change, I got an even better rate than I did when I first called! I did not expect that at all but was very grateful!

The only frustration I had through out this whole process (which was mostly due to our situation and the time frame that we had) was I thought they were going to be there on the 1st day we picked but they ended up being there on our backup day and they did not communicate as much as the delivery guys on their time frame. In their defense, by this point, I was just ready for this move to be over so I did not have much patience. Once they got there and got started, they worked extremely hard and fast!! We tried to have all the boxes and everything together for them. And what took us what seemed like forever to pack and stack, they had wrapped, loaded up and strapped in, in no time flat! When he did his initial walk-through, I had a moment of almost freak out because he had to give me a "worst case scenario" and the first thing that came to my head is all the negative things I read from other companies, ("great, this is where they are going to over charge me and add hidden fees etc! great now what?!") But in the end, it was not the "worst case scenario" but what we had already figured out the week before.

Next was delivery. I was getting worried about time because I knew within 4 days of us getting to MI, my husband would be leaving town for work and I was worried our stuff wouldn't be there in time. But after making sure they knew that, they said they would do their best and they did! Arturo and Andrew were absolutely AMAZING!! They communicated via text and phone calls the day before and delivery day every 100 miles! They were here in the time frame they gave and even though it was a little rainy and cold, worked like well oiled machines!! They had amazing personalities, moved everything to the desired rooms and even corrected me when I almost sent something to the wrong room! That shows how much they were paying attention! I can't say enough good things about Arturo and Andrew!! Although I have no intention of ever moving again, lol, if I did, I would definitely use 24/7 for our move and I HIGHLY recommend them to anyone looking for movers!! Thank you 24/7 logistics for making our move from FL to MI quick and painless! I am forever grateful! You guys are THE BEST! Definitely worth every penny!!

Move size: 3 Bedroom Home Service cost: $4700

Official company response

Thank you dear Stephanie and Todd for your beautiful story about your move. We did our best.

Mariana
May 21, 2018
Long-distance move from Atlanta, GA to Miami, FL

Great company.

I loved this company. I am so grateful for their price they gave me and work they have done. I was very limited on my budget and I was very concerned about it when I was choosing a company to move me from Atlanta to Miami as I read so many bad reviews about other moving companies that up-charging on the actual moving day. I did not have much of the furniture and what they quoted me that is what I paid them. The guys who moved me were very friendly, polite and worked super fast. I got them pizza after they finish. They also delivered my belongings in 2 days as they promised. Thank you once again Andrew, Kosta I think and my sales representative Bill.
I will definitely recommend these guys to whoever needs to move.

Move size: 1 Bedroom Home Service cost: $2100

Official company response

We thank you for your time to share your experience with people.

Brett Allen
Jan 23, 2019
Long-distance move from Alpine, CA to Bismarck, ND

24/7 Logistics Services move from Alpine, CA to Bismarck, ND.

If I could go do it over again
1. Sold a lot of my stuff and U-hauled the rest
2. Use different company
3. Not do an estimate over the phone
4. Would have listened to the bad reviews of this company
If I had to use this company again
1. Read all the papers and estimates given to me. All the fine print would have saved me a lot of pain and heartache
2. Automatically added at least $1200 on to any estimate.
3. Set a better delivery date so that the 21 business days would have started sooner. (pregnant wife sleeping on an air mattress for a month makes for less than favorable living conditions for me.)

Moved from California to North Dakota. I talked with Charles Miller and he sounded reassuring and trustable. Charles asked the questions and I answered for the estimate. I was told he was overestimating so there would be no way I pay higher. If anything, it would be lower. I was quoted $5648.08 for 669 cubic feet. When the movers showed up there was only 2 of them which worried me because I had paid for the full pack. I have a pregnant wife and she had been in the hospital for weeks leading up to the move. The movers did work effectively and timely. I wanted to pay for the move with a credit card the whole way. I had told Charles this and he advised the last payment at delivery would have to be cash or money order but I could pay the whole balance at pickup with the credit card. During the pickup we ran past our 669 cubic feet and ended with estimated 900 cubic feet. During the pickup after they went past the 669 cubic feet, I kept asking how much we were looking at and he kept saying will not be over 800. At the time I thought he meant $800 extra but now that I write this, he might have meant 800 cubic feet total. Either way he was wrong. After the pickup team was done and I was given my new final price of $7202.51 (After throwing out items). $1554.43 more than originally estimated. I was unsure on this extra being added to the amount and the move team advised me to just pay up to the 50% required at pickup and I could use my credit card as long as its at least 7 days before delivery and I could call and ask questions with the 24/7 team in Florida. Our pickup date was the 22nd of December. I did not call for couple days due to holidays. So, on the 26th I called and was advised that I was given false information from the pickup team and that I could not use a credit card after pickup and that I would now have to pay with cash or money order on delivery. I set my delivery date for the 1st of January and was not told about the up to 21 business days past the delivery date. In their defense it does say it on the estimate given to me at the bottom. I was told about the 2-day window for pickup but why not this. I looked on google maps and it would take me (nonstop) 22 days and 9 hours to WALK from pickup to delivery. Adding 8 hours of sleep per day 29 days and 17 hours to walk. Only 25-hour drive. The pickup was on the 22nd and it is now the 23rd of January and I have still not received my stuff. 31 days and it still hasn’t left California. If it runs over the 21 business days big penalty? Nope $25 off final price per day. Guess all the extra money I paid over the estimate should more than cover any losses they could accumulate here. I’ve been calling every couple of days to the phone number given to me at ext#108 to acquire about my stuff. Cannot remember her name (Sorry) but sounds extremely unenthusiastic, and borderline annoyed to be talking to me like she gets these calls all the time about her company. When I first talked to her about the credit card issue, I asked to talk to someone higher and she said she was the highest I could go. I will rerate after I receive my stuff. 2 stars for now and we’ll see which way it goes once I receive my stuff. Didn’t want to rate early in fears of what else they would hit me with charges on my bill but at this point I just want my stuff. The pregnant wife needs a real bed SOON!!

Move size: 2 Bedroom Home Service cost: $7202

Official company response

Dear Brett,

Please accept our sincere apologies, we understand how inconvenient it can be not to have your furniture, but your route is indeed not the easiest one.
We are doing our best to deliver you as soon as we can. Sometimes things don’t go the way we want them to, but the weather in North Dakota is really bad right now, snow, roads are frozen. We will get back to you shortly with an update on your delivery.

Kellie Hayes
Jan 26, 2019
Local move within Florida

My Move With 24/7 Logistic Services.

When I found out that I had to move I decided that I was going to use a moving Company. I put in the request to get some estimates. I was fortunate to get Charles Miller on the phone from 24/7 Logistic Services whom was kind enough to share with me some very valuable information

After speaking with a few Companies, I choose 24/7 Logistic Services as my Moving Company. I did so because of the time and care that Charles spent with me. From making sure the list of my Inventory was correct to always being available whenever I called with any questions. Charles even called me a few days prior to the move to go over my list of things for accuracy. It was nice to have 1 person to deal with throughout the process.

Now comes to the day of the move. I choose a FULL PACK which meant that THEY were going to come In and pack & wrap all my things. They arrived on time and the guys that moved me were very kind and courteous, professional & efficient. Before I knew it – everything was packed up and ready to go. I must admit I was a bit nervous about seeing all my things go onto a truck. Soon it was delivery day. All my furniture was unpacked and placed where I asked them to put them. The process went very quickly. Surprisingly Nothing was broken everything arrived ( the guys really did a great job packing ).

24/7 Logistic services made my move a great experience. From the office staff to the movers these guys were easy to work with.
I would refer them to anyone and would use them again if I needed to.

Move size: 3 Bedroom Home Service cost: $3500

Official company response

Dear Kellie,

Thank you for your feedback.

Mark Martin
Feb 05, 2019
Long-distance move from South Carolina to Virginia

Outstanding and Flawless Move.

We’ve moved many times with the military as well as several corporate moves. Having started a small business, I was now more cost constrained than ever knowing I’d have to pay for the move with no reimbursements. After speaking to several companies, it was 24/7 Logistics and more specifically Charles, who made me feel at ease with my move, greatly reducing my stress.

Charles was responsive on multiple occasions (same day responses) and worked with me as we finalized our house purchase in what ended up being a nearly 3-month process. During this time, Charles continued communication with me, never changed the agreed upon price, and even provided several discounts that greatly helped as we purchased a new home.

On the day of the move the movers arrived on-time and worked tirelessly throughout the next two days. They were very courteous listening to my wife’s concerns regarding important items and went above and beyond to ensure she was comfortable with the packing and labeling of the boxes.

At our new home, the team communicated with us while in transit and arrived on time. The same care they showed at our departure location was evident at our new home. Not only were they careful with the furniture and boxes, they were genuinely concerned about ensuring the walls and such were not damaged as they moved items up/down stairs. Very conscientious and very responsible crew. They removed all the trash and boxes that were unpacked.

Highly recommend 25/7 logistics for your move. Ask for Charles…. he’s the BEST!!

Move size: 4+ Bedroom Home Service cost: $6671

Official company response

Thank you Mark.

Igor
Jan 07, 2019
Long-distance move from Boston, MA to Fort Lauderdale, FL

Highly recommend their services for anyone moving between states.

Recently moved from an apartment in Boston, Massachusetts to Fort Lauderdale, Florida.

The representative that worked with me helped me throughout the whole process. Their staff is very friendly and knowledgeable about the moving business. They communicated with me throughout the move, with updates and answering my (many) questions.

The delivery actually happened a day before which was simply AMAZING for such a great distance. After looking up online for multiple alternatives, I found 24/7 and did not have to look any further!

Move size: 2 Bedroom Home Service cost: $3900

Official company response

Dear Igor,

Thank you for the feedback.

Poppy Bigonzi
Jan 12, 2019
Local move within New Jersey

Great experience and reliable.

We had an excellent experience. We moved between states on the east coast about 1200 miles apart. The staff were patient and thorough to catalog our belongings and update us on arrival date and time. The movers were very helpful, polite and professional. They took excellent care of all furniture and fragile boxes. They packed items, too, as we had a tight deadline before our move-out date. The same set of movers delivered our home goods to our destination. They asked each step of the way where we wanted boxes and furniture placed at our destination. A very positive experience and we highly recommend this company for any move, especially interstate.

Move size: 4 Bedroom Home Service cost: $3700

Official company response

Dear Poppy,

Thank you for your review.

Lucas
Jan 17, 2019
Long-distance move from Reading, PA to Miami, FL

My moving experience PA-FL.

24/7 was a pleasure to work with. The rep I spoke to streamlined the whole setup and made an already hectic move a bit more stress free.

They made an accurate estimate of my move’s weight and size to give me a quote over the phone - this was something I worried about, considering I was moving long distance from PA to FL - I feared any change in price would be a big one. They were spot on though and the billing was consistent.

They set a 2 day window for pickup and remained in contact with me providing updates along the way and they showed up on time the first day! Delivery was on time as well with no damages, so I’m a happy camper.

Move size: 2 Bedroom Home Service cost: $3500

Official company response

Dear Lucas,

Thank you for your feedback.

Michelle
Jan 18, 2019
Long-distance move from Dallas, TX to Atlanta, GA

Moving review.

I am surprised to see some negative reviews but I suppose not everyone thoroughly reads their proposals and contract details. Having to move from Dallas to Atlanta after the holidays was quite a task but I was referred by a friend and gave them a call.
This was my first time hiring professional movers and I was extremely pleased with how it turned out. Truck and movers arrived on time for pick up, were careful with my furniture, and friendly. The arrival time at my new home was a few hours behind but I was notified and knew they were facing inclement weather so I did not mind. All my belongings were place in appropriate rooms (as directed by my ten year old, our “Operations Director”), and most importantly nothing was damaged. I highly recommend their team and dedication to deliver exceptional experience for a task that frustrates most of us from time to time.

Move size: 4 Bedroom Home Service cost: $3250

Official company response

Dear Michelle,

Thank you for your feedback.

Nicole Picard
Nov 29, 2018
Long-distance move from Sacramento, CA to Alexandria, VA

Movers.

I have never needed to use moving services before and was nervous to pick a mover. I did my homework and asked lots of questions and finally decided to go with 24/7 Logistic Services. Erick and the manger Charles were very friendly and easy to work with and answered all of my questions quickly. When the moving day came the two guys came within the time frame and worked very efficiently. They were kind enough to include two camping chairs and a small tool set I forgot. I paid what I was quoted and not any extra. My husband and I moved from California to Virginia. We took advantage of using part of the 30 days of free storage. Once we knew our address I called to schedule the delivery. It only took about 12 days for them to schedule a driver and drive everything all the way across the county. My only complaints are they never called once they scheduled a driver so we didn’t know when our belonging were arriving until I happen to call the day before they arrived. They did arrive about 30 minutes after the time frame but most likely due to traffic. I had to pay $75 for a flight of stairs which I anticipated but they ended up walking around the building which is pretty close, probably around 75 feet. Last they left a few small stains on our carpet from walking on the grass and getting mud on their shoes. I put a towel down and they just seemed a bit rushed and didn’t bother to whip their shoes off. Overall I was happy with the service. They answered all my questions quickly. Nothing was broken! I will defiantly use them again for future moves and would refer family & friends to them.

Move size: 1 Bedroom Home Service cost: $2500

Official company response

Thank you Nicole for your feedback.

Janet
Oct 09, 2018
Long-distance move from Huntingdon, PA to Charlevoix, MI

24/7 Logistics gave great service.

After talking to numerous companies about our move from PA to MI, we settled on 24/7 Logistics Services. Charles, our rep, did a great job going over the list of inventory and working with us on the price. We discussed using a straight 26' truck versus a regular large moving van because our location in PA required a shuttle truck to get out items down a steep hill and then up another hill to the larger van. I was concerned about having my items handled several times. We settled on the straight truck which is door to door. The risk was that some of our items may not make it onto the truck and we did have to leave the inexpensive wicker porch furniture. Demitri and Anthony arrived on the day planned and did a great job wrapping all our furniture and securing it safely in the truck, and the truck was packed to the gills! There were several very heavy pieces of furniture, and the washer and dryer to move along with some very old antiques. They did a great job of getting items on the truck. Everything arrived safely in MI on the day planned. They were very polite guys and put together our beds and Anthony, who had some construction experience, helped my husband with a small connection issue with the washing machine. Everything worked out very well.

Move size: 4 Bedroom Home Service cost: $5800

Official company response

Dear Janet,

Thank you very much for your feedback and appreciating our hard work.
Best of luck on your new place.

Michael Giudici
Mar 01, 2019
Long-distance move from San Francisco, CA to Boise, ID

Great moving company - Definietly reccomend!

These guys were great! We moved from San Francisco to Boise Id and ran into some issues with street closures/construction in SF. This put us in a tough spot as there were limited times that we could arrange the pick up. 24/7 logistics staff were professional and very accommodating. On top of that, my girlfriend and I searched up and down for the best pricing and level of service, we decided on 24/7 Logistics and are so glad we did. Our items arrived in good condition, in excellent timing, and couldn't be happier. Thank you 24/7 Logistics. I would definitely recommend them!

Move size: 3 Bedroom Home Service cost: $3200

Official company response

Thank you Michael.

Alice Dejesus
Apr 15, 2019
Long-distance move from Staten Island, NY to Davenport, FL

Worse moving experience.

Stay away from 24/7 Logistic movers!! If you value your possessions stay away. It been six weeks since I got here and still finding things that were stolen and broken. I am truly heart broken. My worse nightmare come true. When I complained I was referred to their insurance dept withno sympathy and compassion. A job that should have taken 3-7 days took 3 weeks. Apparently one driver takes your things half way and another continues the load. They couldn't find a second driver to finish the load. I had broken items and stolen items. Heart broken to say the least. I will never refer or use this company again. No amount of money can compensated orreplace what I lost..

Move size: 4 Bedroom Home Service cost: $434

Official company response

We extend our sincere apologies to our customer for their inconveniences. It is never our intention for our customers to be less than satisfied with our services.

Delivery: The customer was asked what date will be the first available date they will be ready for delivery. The customer stated 03/04/19. From that date we have up to 21 business days to attempt the delivery of the shipment. We will not guarantee a date for delivery unless a dedicated truck was requested and paid for. The customer was delivered on 03/15/19. That is 9 business days for the delivery. There was no delay at the delivery.

2nd Driver: It was not that we could not find a 2nd driver to complete the delivery. It was the fact that the logistics of the moving industry are complicated and unpredictable. In order to keep the cost of shipping household goods at an affordable rate, movers consolidate shipments. We must wait for all of the scheduled shipments to be picked up and then they are loaded on to the tractor trailer for their delivery route. Even the large corporations consolidate shipments. Sometimes there are complications which can cause the routes to take a bit more time. However, this is why movers provide customers with a delivery window (up to 21 business days from the customer’s chosen 1st available date that they can accept their delivery). But, this shipment was not waiting on a “2nd driver”.

Missing / Damaged Items: When we received word about the customers having missing items we did express to the customers how sincerely sorry we were. Mr. D. submitted information about what items they are missing (a couple kitchen items / boxes). We performed a very thorough search around our warehouse. Unfortunately, nothing was located. A trace was initiated for these items and we simply ask that the customers are patient. We also ask that the customers keep us updated with their contact information should it change. If the boxes were inadvertently delivered to another customer whose items went to storage, they could possibly be located at a later date. We WILL contact the customers should their items be reported as found.

However, until we have final word about the whereabouts of their missing items, we also contacted our 3rd party claims company and initiated a claim file on behalf of the customers. We provided all the documentation for the move that CSI requires. CSI sent the customers login information today to their email they provided when they received the initial quote from our company. Per Federal Regulations we must NOT voluntarily pay any claims unless filed in writing per the filing requirements and provide all the support required to allow our claims company to properly analyze the claim.

We regret that the customer felt the need to file this review. Everything we can do for them is currently being done.

Howard Pulley
Apr 17, 2019
Long-distance move from New York to Florida

Excellent service.

I hired 24/7 logistic services to do my move from NY to Florida. I was very happy with the result, from the start my rep Charles was in constant communication with me and was very responsive any time I called or emailed. Come moving day the crew was very good, I’ve done several moves before and this time I did not have the time to deal with packing. They did an excellent job packing all of my boxes and furniture I was truly impressed. When my stuff arrived everything was unloaded and put together. No damage and the guys worked hard to get everything done. I am very pleased to recommend 24/7 you guys were great! Thank you.

Move size: 3 Bedroom Home Service cost: $6200

Official company response

Thank you Howard.

Connie Harris
Nov 05, 2018
Long-distance move from White Stone, VA to Woodstock, GA

Move from VA to GA.

I needed to find a mover for my inlaws who were relocating to GA, and I called several companies. Charles, with 24/7 Logistic Services was great in helping me to itemize what we were bringing, giving me a great price, and following up with me daily to make sure we were on the same track to avoid any misunderstandings. The crew that he sent out was fantastic!! Just great guys that worked hard and were attentive to and aware of how difficult and stressful it is to move. Everything went as smoothly as it can for a big move. I HIGHLY recommend 25/7 Logistic Services and would definitely use them again!!

Move size: 4 Bedroom Home Service cost: $6500

Official company response

Thank you Connie for your review and for giving us an extra hour in our name ;).

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These reviews are the subjective opinions of MoveAdvisor members and not of MoveAdvisor itself.

Company Info

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24/7 Logistic Services has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is 1722 Sheridan St #381, Hollywood, FL, 33020, but movers usually cover a much larger area.

Company Notes

We always stand for our moto "Let our moving experts do it the right way"

Licenses & Certificates for 24/7 Logistic Services

Companies that transport household goods within Florida like 24/7 Logistic Services have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.

To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the 24/7 Logistic Services license numbers for the government record information:

ICC MC number: 026561
(Interstate Commerce Commission Motor Carrier number)

US D.O.T.: 3005919
(US Department of Transportation number)

Local State License: not provided

Want more detailed information on licenses? See our detailed guide on moving company regulations here.

What is 24/7 Logistic Services cost for local moves?

We have calculated an approximate local moving market average price from 276 reviews of people moving within Florida to be $2657.

From 11 local reviews for 24/7 Logistic Services, we have calculated an average moving cost of $2186 for local moves.

This could mean that 24/7 Logistic Services is cheaper with about 18% from the market average.

Take note that these local moving prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Move prices can vary greatly as factors like home size and time spent moving as well as supplemental services like packing and assembly could influence your individual price.

To receive a more accurate moving quote from multiple local movers and compare the best pricing, we recommend you get an estimate from our cost estimator here.

What is 24/7 Logistic Services cost for interstate moves?

From 9660 reviews of people moving long ditance, we concluded that the market average costs are around $4865 when moving long-distance.

For 24/7 Logistic Services, we estimate that their average long-distance moving costs will be around $5318, based on 160 long distance moving reviews.

This could mean that long-distance moving services costs of 24/7 Logistic Services for moving between states is more expensive with about 9% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed 24/7 Logistic Services. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on 24/7 Logistic Services - a professional company located in 1722 Sheridan St #381, Hollywood, FL, 33020. Discover Hollywood, Florida moving companies.

*MoveAdvisor may not be affiliated with 24/7 Logistic Services and the estimates may be provided from other professional movers in our network.

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