United Transportation Moving & Storage

These people claimed to be professional movers with their own trucks and people. They are not - it is all a scam. They were suppose to arrive at 8am, they arrived at 1pm. They hired a local kid at the 7eleven on the way in and he ended up carrying most to the truck. The truck over heated on the move and we didn't arrive at our destination until 11:30pm. They wanted to unload the truck then, but we said no as it was too late and it was an appartment building - we didn't want to piss off our new neighbors on the first day! The next day, they held our stuff hostage. The dispatcher said that he would not have his guys unload unless I came up with another several hundred dollars. He claimed that we didn't tell him that we had stairs more stuff etc - but we had all of that in the contrat (we had them put it in).  I did not pay it and talked about all the things they did not do and he said - ok, we call it even.  Small victory, but I did have to spend the night on sleeping bags in my new place. In the end, they were $500 cheaper than a real professional mover, but it was not worth it. They were crap, I will use a real moving company in the future!!

Service cost: $1797

They gave me a good deal and came to my house in short notice. The drivers and dispatchers contacted me on personal phones and had to ask if I was a customer when I returned their calls. The sales lady Natalie was very nice and told me the truck was leaving for CA the next day, so I could expect my stuff to be delivered very soon. They held my stuff for 13 days. Upon delivery a gold diamond wedding ring was the only missing item from a jewelry box containing much lesser value items.

Service cost: $1989

I had a great experience with this company.  Everything was on time and the staff was friendly.  The estimate was accurate and I didn't have to deal with any unfair costs I wasn't aware of.  They were honest with me and got my move completed with limited stress.  The salesperson, Ben, was quick with the quote and the movers themselves were nice and got everything in and out fast and efficiently.  These guys are one of the better companies I've dealt with in the past couple years.  Highly recommended.

Service cost: $2000

United Transportation moving and storage was a great choice when I found them online I didn't know how I was going to move until I found them. Their charge was really adequate, the quote came out to be exactly what I expected, but of course it cost me something but not exaggeratedly like the other moving companies were charging me. The work was done professional and the pick up was also on time, I really expected them to live up to their name and they actually succeeded. The day of the arrival I was awaken by a call and it was the movers asking if I was home, as I checked the time I noticed they were outside, it was 10:00 am and I overslept, I didn't really think they were going to arrive in time. I mean really who actually moves someones belongings in 2 days from Arizona to California? Well they managed to do it as it said in the quote. Everything was carefully dropped off and all of my belongings were still packed up and wrapped. Not a single scratch was made, it's like if these guys really put their job on the line. Therefore I will be hiring United Transportation Moving and Storage for the next move I have.

Service cost: $2500

Writing my second review..I am an angry woman! The day this company was supposed to move my belongings cross country they never showed, so I called them and kept being told they were coming but the car broke down. After 12 hours of this game I choose another moving company. Now they won't give me my deposit because according to Monica, they aren't responsible for things that are an "act of god." Monica, an act of God is a tornado.. you not maintaining your vehicles is on YOU. Unless God decided to make you need an oil change. They could've made this easy and just refund my my deposit but instead they're going to make this much harder on themselves.

Service cost: $1900

Estimate was exactly 1/2 of what they showed up and wanted. Out of 9 major pieces of furniture (I had a one bedroom place) 5 arrived seriously damaged. They do not promptly return phone calls once your stuff is on the road. The verbal promise of "99.9%" delivery time was 4-5 days. It took 9. Each time I called and got hold of anyone (sometimes after 20 minutes on hold) they told me they could not give me any indication of when my truck would arrive. BUT if I paid them more money for a guarentee arrival! They claimed everyone else on my trip was "ahead of me in line because they paid for guarentee" That is extortion. On every level they have been unethical and possibly criminal. After a week of my complaints they offered me a $150 compensation ON THE CONDITION that I remove my totally honest review from Yelp.  The dispatcher (whom I assume is also the owner) is beyond rude. "What do you want?" was how he addressed me from my first conversation with him.  Each of the employees told me the other employees had misled me and spoken out of turn. They are a disaster and I feel completely violated by the company. I will be uploading images of my damaged/unusable bed, couch, bench, heating lamp, and wardrobe boxes (soaked, mysteriously in vinegar!) Kim, at "Customer Service", did not return 2 phone calls and an email request for the claim's department. We had to keep calling today just to get hold of anyone at all.  HIGHEST WARNING! DO NOT BOOK WITH THEM! .

Service cost: $3200

As a military veteran I have used several moving companies in my my career and this moving company was by far the worst moving company I have ever used. My move from San Diego, CA to Mississippi was an absolute nightmare! The pick up was late, the delivery was late, the driver was extremely rude (he constantly used foul language, was argumentative and very unprofessional). My household items sustained close to $1000 worth of damages and a few boxes were either lost or stolen (these boxes were never found). I filed a claim and their claims department said I was entitled to a fraction of what was damaged and lost. I was upset but I did not dispute it. I figured whatever amount I could get would help fix some of my damaged items. When I submitted the claims letter to United Transportation Moving And Storage there office basically told me that they would not pay and refused to give me areason why. There office manager proceeded to yell at me over the phone and told me to stop calling him (it was the first time I had spoken to him but he had me mistaken for another customer that had filed a claim and was complaining!!). I even mentioned that I was a veteran and that I had never had this issue before with any other moving company, but he basically told me that he didn't care and that my claim would not be processed or paid out!! Long story short, I never received the claim award I was entitled to, I had to fix and pay for the damaged items out of my own pocket and my lost boxes were never found. I highly recommend whether you are a Veteran, Active Duty or civilian, please do not use this company! The experience was absolutely horrible and there employees were extremely rude and unprofessional. I will ever use this company ever again. Please avoid using them at all costs!

Service cost: $3500

One-Stop shop for all your Moving Needs.

My Job requires me to move frequently from one location to another. I have always used United Transportation Moving & Storage for my moving needs. They arrive on time, delivery is quick and customer care response is amazing. The best part is I do not have to worry about packing at all. All required is to call them and book the appointment. Kudos! to team for a great Job and hope for similar quality services from them in future. I will highly recommend their services. Keep up the great work guys.

Service cost: $1200