United Nation Van Lines

Finally a move that I did not find to be a nightmare! United Nation Van Lines surprised us with how well they do the job as compared to several other companies that we had hired before. The move did end up costing slightly more for the better service but I didn’t think it would be enough for such a completely different experience. I don’t know if it was a fluke (the reviews seem to suggest it’s not) but they have definitely earned my respect and, more importantly, my trust to the point that United Nation Van Lines will be my first choice for my next move.

Move size: 3 Bedroom Home Service cost: $12800

When I first came across United Nation Van Lines when reading reviews for moving companies, I was not sure if they were actually as good as everyone said they were. Now, after having used them myself just once, I can attest that they are probably better. When they give you an initial quote, it is generally more accurate than what other companies do. When they say they are going to finish a job by a certain time, they abide by it. And when they deliver your things, it all arrives safe and sound. Very happy with my hire and recommend them highly.

Move size: 3 Bedroom Home Service cost: $4150

My most important criteria for judging a moving company’s performance are reliability, speed and cost, basically in that order. That is why I have been choosing United Nation Van Lines every time for my last 3 house moves. They have never let me down in terms of losing or breaking or scratching my things. They arrive for pickup as scheduled and deliver at the destination within the time they promise. While they are slightly more expensive than the average, I think it’s money well spent for the safe and timely way they complete every move. As always, I would recommend this company.

Move size: 2 Bedroom Home Service cost: $4175

Love to recommend United Nation Van Lines after seeing first hand their excellent service after they were recommended to me by a friend who swears by them after first using them a few years ago. What I found was that the service is punctual, with both the pickup and delivery done within the scheduled windows. Their movers know their job, something that you can tell from the way that they handle big and heavy items. All their equipment and even the vehicle were in good condition. Very importantly for me, the price was just right. I would easily use them again.

Move size: 3 Bedroom Home Service cost: $5200

Do NOT hire this company.

United’s sales department (Roland) talked a good talk in terms of stating how it had been rated number 1 in interstate travel and was no longer affiliated with Moving Nation which it evolved from and had a horrible reputation. We did our own research and believed what Roland had said. After numerous negotiations, and the fact that we were moving a very large home from NM to NY, we decided that renting an enitre 18 wheeler was the best option. We discussed with him the fact that the new house was located on a mountain road/slight uphill, and after looking at maps, he assured us that it would not be a problem for the truck as there is a 4 way intersection just up the road and he could turn around there. Hiring the entire truck was also based on a binding not to exceed estimate as we continually voiced our concern that we did not want to get a demand for more monies due before they delivered. Finally, we were assured that there would be foreman and a company crew at loading and unloading. I was told that because we were moving to a smaller community, that they had the option of flying in a crew to assist the foreman and driver.

Approximately 2 weeks before the move, we received an anonymous email stating that the person was a former employee, that the company was still Moving Nation, and not to hire them. I called Roland and was assured it was disgruntled fromer employee. To this day, they have not told me how this person got my email.

The first day of the move the foreman arrived first followed by a crew of local workers with no affiliation with United. The foreman was extremely knowledgeable and we were satisfied with how it was handled. The driver was also not affiliated with United as he was an independent. The foreman asked us for additional monies after everything was loaded into the truck as they had used more packing supplies than estimated. It should be noted that the truck was to load our Honda Goldwing yet did not have the proper ramps and we had to leave it in NM to incur another shipping cost this spring.



After the driver left with our entire household, we were contacted by Tina with United who

stated that we may have to pay for the goods to be offloaded into a smaller truck as it was

unlikely that the truck could make it up the hill. We voiced our concern, told her about what Roland had said about the truck having no issue and her response was that he should not have said that. In addiiton, she said the company would contact us if they deemed we should get a rebate as they could not load the trike and would have to incur another transport fee.

We left for NY approximately 4 days after the truck. After spending two nights in another state to visit family, we were able to make it to NY in an RV well before the truck arrived. The

unaffiliated driver told us that he had stopped at home (another state) and got stuck in weather we never encountered.

Once in town, the driver (Victor) stated that he could not make it up our hill even in the summer

weather and the goods were going to have to be offloaded at a substantial increase in cost to us. This was about the time that Roland decided to stop taking our phone calls. Tina actually had the audacity to tell me we should have known that tractor trailers could not back up.

Further, there was NO foreman on the delivery end and no people to help the driver. We had to contact personal friends to have them come to help offload the goods ! Once our goods were offloaded we immediatly noticed that numerous items had been damaged. We did not make a claim as it would not be worth our time at this point. In addition, we never received a follow up from United to determine our opinion of the move. Horrible company that should not be in business.

Move size: 4 Bedroom Home Service cost: $31000

I had no choice but to hire movers because of an injury and I am just happy that it happened to be United Nation Van Lines. They did a much better job than I ever could have on my own. In each of my previous moves, I have ended up with small scratches and dents on furniture and appliances. After this experience, I think the blood sweat and tears are just not worth it. Paying professionals may seem like an unnecessary expense but I would say it’s good value. United Nation Van Lines helped move my studio apartment in Virginia to a house in Colorado.

Move size: Studio Service cost: $3300

It was a joy to hire United Nation Van Lines again. They have assisted me and several of my friends and colleagues move all over the US and even abroad. This move was just me, without the family, moving from Texas to California to take up a temporary teaching position at college. There was reasonably little stuff since I get a furnished place so most of it was just books and clothes, etc. Still, United Nation Van Lines did as good a job as they always do and had it all delivered on time.

Move size: 1 Bedroom Home Service cost: $3550

My parents are seniors, and my father is wheelchair bound. They arranged a cross country move through United Nation Van Lines. On load up day, only one guy showed up to move all their furniture and boxes onto the truck. He said that the other movers’ vehicle broke down so he would do it by himself. He did a review of the items to be moved and said that the cubic foot estimate appeared to be correct.

As he began moving things, he was throwing boxes into the truck, including those labeled “fragile” and “china.” When my mother expressed her concern, he told her, “If you don’t want breakage, don’t move.” She was understandably upset. I called the customer service line to voice the concern. Apparently, the company texted the mover, because he became furious and yelled at my mother, “How dare you complain about me! I am the professional mover here. I am a supervisor.”

Then, lo and behold, suddenly the mover claimed that my parents’ belongings were 1,000 cubic foot over the estimate and that there would be an additional charge. He told my parents, “If you don’t want to pay it, I’ll leave your stuff right here in the street.”

The mover's behavior was shameful. Do not use this provider.

Move size: 1 Bedroom Home Service cost: $5600

Premium service for (a bit) less than premium cost. United Nation Van Lines is not a big brand name and that is why they don’t charge those absurd prices. However, they are not a budget option, either. Basically, you get what you pay for. In this case, we paid for a well-established company with a solid reputation and that’s exactly what they provided. You can forget about sudden tedious price changes and holding your boxes to ransom approach common to the scummy bottom feeders of the industry. You will be treated with respect and all your things will be delivered safe and sound.

Move size: 3 Bedroom Home Service cost: $5050

After shelling out for no-brand movers a few times to save money but only getting scammed and robbed in the process, I decided to try a ‘real’ company. All I can say is, What a Difference! There really is a stark contrast between two guys and a truck and a company that runs its operations professionally and with accountability. The first thing that impressed me was how on-the-ball the sales manager was, being informative but not pushy. On the day of the move, the truck arrived as scheduled and completed the loading in time. Same with delivery. 5 out of 5.

Move size: 2 Bedroom Home Service cost: $3950