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$ 5666
Interstate move average
17% more than market avg.
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194 reviews

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Justin
Feb 07, 2017
Long-distance move from Illinois to Florida

Outstanding Service.

It wasn't easy making sure that I was selecting the right movers because I know things goes bad in moves and I personally wanted to do it my self with a bunch of people but I realized that it was too big of a move to do with unexperienced people and I just decided to go with a company luckily I found a recommended movers and the service was truly outstanding not every moving company is perfect but I defiantly made a good decision thank you guys so much me and my wife were very pleased.

Service cost: $9350

Daniela
Feb 10, 2017
Long-distance move from Illinois to Georgia

Great company.

The moving company I could say was honestly the best because I've never gone with any other company in my life besides this company and I decided to give this carrier a shot I prescient how well coordinated you guys worked to get the job done and I really enjoyed the fact that you guys were 110% of the move and making sure that I was satisfied on every decision that you guys will be taking with my personal possessions thank you for being a great company that I can jus 110% of the move and making sure that I was satisfied on every decision that you guys will be taking with my personal possessions thank you for being a great company that I can trust.

Service cost: $9600

Jess
Feb 15, 2017
Long-distance move from Colorado to Texas

The Worst.

DO NOT USE THEM. They are the worst. I was quoted 4 different prices and by the time they were at my house it tripled. I was also told a specific date and it's over a week later and they keep pushing the date back. Tu is right THEY WILL DO ANYTHING TO MAKE A SALE. Not only that they have the WORST customer service. I was belittled and mocked by their so-called customer service manager. I cannot stress this enough - do NOT use them under any circumstances. I could've had dogs pack up my stuff and drive it to a different state and it would've been faster and cheaper.

Service cost: $5400

Nick
Feb 18, 2017
Long-distance move from Washington to California

Avoid! Terrible experience!

I engaged United Movers Group to help me relocate from Seattle, WA to San Jose, CA. They provided an estimate (~$4k) of the move cost to me via phone, after going thru a detailed survey of items in the house. They secured a $1,400 deposit, gave me an estimated pick-up time/date and an estimated delivery time/date. The movers showed up a day late. The day of the move, the physical movers contacted me and told me that they would arrive at 11am. Corp office told me 3-4pm, which was approximately when they showed up. They showed with two men to pack my 3-bedroom house, and ended up finishing at approximately 2am. According to the movers, they were understaffed and not aware of the size of the job, so they had a 3rd person come mid-way to help. Thru-out the packing process, the team spent significant amount of time on the phone and smoking cigarettes. Myself and my father helped them pack to speed the process. They did not have enough, or the right size, of boxes to complete the job, so I had to dump/transport many items myself. The movers also damaged my house significantly (wall impacted & light fixtures broken). At 2am, the three movers came and rewrote the invoice, more than doubling the original cost of the estimate. This was a huge surprise, as they gave me no indication that I was going over and the inventory was accurate. I felt I had no recourse, at 2am in the morning with their truck closed containing my valuables and no ability to audit the space taken, and my deposit was non-refundable. I felt extorted to sign the new contract. My calls to UMG for clarification of price/delivery date were not returned for two days. I was finally told that the delivery would happen two days after the original est. I was able to speak to a manager, who quite rudely told me that I had signed the contract (under duress) and that he would not discuss price. In fact, he threatened more charges.

After arrival, I found many of my items were damaged. I am thankful the move is over with, but it was a terrible experience. Price ended up at nearly 9,000, more than double the initial estimate and significantly higher than all other estimates.

Service cost: $9000

Ezra William Horowitz
Feb 19, 2017
Long-distance move from New York to California

My Reveiw of United Movers.

I spoke with the rep over the phone and he was absolutely great and super helpful with taking all my inventory and was able to give me an accurate price that I was more than satisfied with. The Movers were very respectful and clean. They were very kind and respectful of my home. Overall I was very happy with the way I was treated. I have recommended United Movers to all of my family and friends.

Service cost: $5100

Jim Carlisle
Feb 19, 2017
Long-distance move from Arizona to California

Great, dedicated moving company.

United movers made moving so easy for me. I called their rep and he quickly and kindly guided through the process of taking my inventory. They were equally as cordial and efficient in the actual physical move. Everything was in perfect condition when it arrived from Arizona. Moving from Tucson to LA seemed daunting but turned out to be an actual breeze due to United Movers efficient dedication.

Service cost: $5000

Dana Wright
Jan 23, 2017
Long-distance move from California to Florida

The best !!

This company was absolutely amazing, they were courteous and friendly the whole time. I recommend them for your next move! Always on time, kept me updated every step of the way and made sure that I was informed. I think the best part was their customer service, they really care! It's not like these other companies where agents act like you're bothering them when you're just asking them where your stuff is! Not them! I wouldn't recommend any other moving company other than united movers.
The drivers were clean and courteous, treated my stuff as if it was
theirs. I've had some bad experiences with moving companies and I had lost all faith in the moving industry until I found united movers.

Service cost: $10000

Cain
Jul 18, 2017
Long-distance move from Rhode Island to New Mexico

Great service from start to finish.

My wife and I recently had to relocate to a new state due to a job change and I went online to recieve quotes from moving companies. I received numerous phone calls from different companies, and then got a call from Garret with United Movers Group. From our first conversation, he was very thorough in answering all my questions and explaining the process from start to finish. The estimate he provided me was competitive, even though he over estimated the space in case we forgot an item or two. The movers showed up when they said they would and packed all our items with care, and took their time to make sure nothing was damaged. From the sales associate to the moving crew, their level of professionalism from start to finish was top notch. I would reccomend United to any family or friends looking to move and get it done right the first time around.

Move size: 2 Bedroom Home Service cost: $6050

Mark
Jul 25, 2017
Long-distance move from Wisconsin to North Carolina

NEVER use this company - STOLEN and DAMAGED items.

Our experience with United Movers Group has been nothing short of a scam. We urge everyone to NEVER use this company. We’ve had an extremely negative experience with this company: their sales technique baits you in until you’re stuck with them and then the company basically goes rogue and completely ignores any calls/requests, nor can you ever track where your items are once they leave your location. The company also has a large chunk of your money at this point. Further, this company “lost” a giant portion of our goods (we believe our items were stolen) and has not provided any assistance in recouping them nor have they reached out for any sort of follow-up. Their business practices are extremely poor and we highly question the legitimacy of this company. DO NOT hire United Movers Group!
We normally don’t write reviews but we feel the need to share this negative experience with as many people we can.
We moved across the country from Wisconsin to North Carolina. After doing plenty of research on moving companies, we decided to hire United Movers Group because of their initial willingness to deliver our items in a timely manner and at our agreed-upon quoted cubic footage rate; additionally we were told that all trucks have GPS tracking on them as well and this was a huge plus for us. According to Marcia, the sales representative we booked with, a truck would be able to deliver our items within four days because they “already have a truck going to North Carolina.” These promises and this quote were the “bait” to United Movers Group’s “bait-and-switch” sales technique.
When our moving truck arrived to pick up our items, the “switch” in their business practices was apparent. Suddenly our quote was WAY off: the truck was now requiring 700 more cubic feet of space than quoted which cost us double our quoted amount and the delivery window increased to at least ten days. Further we learned that the trucks do not in fact have any GPS tracking on them. We were stuck at this point – we’d already paid our down payment with United Movers Group, we’d solidified responsibilities for the sale of our home, we’d already packed up our entire lives to move across the country, and had travel, lodging, and new-home responsibilities to take care of. We felt forced to continue our moving process with this company. We paid the loading portion of our balance in cash on the spot to “magically” again have our items delivered to our new home in four days. This delivery timeframe was confirmed with a three-way phone call between my husband, the driver of the truck Ovin, and United Movers Group’s “dispatch” employee. To be clear, this was an extreme hassle and hit to our finances - we had to pull money from our savings account, and thankfully our bank branch happened to be open at 4:00pm on a Saturday night so we could actually withdraw cash. No one told us at any point during the process that paying by check (one of the payment options) would delay delivery by at least five days while the check cleared; This is why we opted for a cash payment, so we didn’t have to wait an additional five days for delivery. In the end, our items did not arrive in the four-day timeframe, nor the ten-day timeframe, (and some big items didn’t arrive AT ALL) so paying via cash or check didn’t matter.
Once the unmarked truck left our home with our goods in tow, we figured we’d see our items again in a few days, as we figured United Movers Group was a professional moving company. THEY ARE NOT!
When the moving truck didn’t show up on our scheduled delivery date, we attempted to contact United Movers Group to find out where our items were, and after several call attempts and voicemails asking for return calls (that we never received), we finally got a hold of “dispatch,” who said our items were somewhere in Indiana. When we asked again for the GPS tracking information on the truck (How did “dispatch” know where our truck was?), we were told there wasn’t any. We were extremely frustrated because we were feeling lied to and because our family, including two young children, had literally been sleeping in sleeping bags on the floor waiting for our beds and items to arrive. EVERY DAY thereafter we followed-up by attempting to contact United Movers Group and were completely ignored, calls were not returned, and no one from the company EVER called us to advise us on the status of the truck or to check-in or offer any advice or assistance.
Days after our original delivery date passed, we finally got a hold of Walter, who now said our items were in a warehouse in Chicago! We did not know who or what to believe at this point – we didn’t have our items, United Movers Group was uncommunicative and extremely unhelpful and they had thousands of our dollars, and we were getting the runaround about where our items were and when they’d be delivered. No one EVER mentioned the possibility of our items being stored in some warehouse.
Finally, 11 days later, our truck arrived. It was at this point that we were told (by our delivery drivers Casey and Steve, with a completely different company called East Coast Movers) that our items had been loaded and unloaded onto several different trucks over the previous two weeks.
We were baited by being told our items were on their way to North Carolina right away because the truck had two North Carolina deliveries to make. Had we known about any storage warehouse, the lack of GPS tracking, a non-direct drive to our destination, or any switching of trucks, we most definitely would NOT have chosen United Movers Group. All this was in combination with the ridiculously poor to practically non-existent communication and being given the runaround about where our items were or when they were going to be delivered.
The two delivery men unloaded our items and at this point we noticed MANY of our large and valuable items were completely MISSING. This is in addition to the many damaged items that arrived. Items that were NEVER DELIVERED (and are all listed on our inventory sheets and so are contractually-bound to be delivered) include: a king-sized mattress, a mountain bike, a push lawn mower, a child’s train table, 2 garden hose reels with hoses, a child’s Powerwheels ride-on toy, a folding card table, an end table, a child’s sandbox, a hunter’s archery target, a box filled with children’s books for a classroom, a box of kitchen items, and a box of undetermined contents because the handwriting on the inventory sheet is illegible.
We immediately requested claims paperwork from Walter with United Movers Group. Walter was extremely unhelpful, unapologetic, and “didn’t understand the problem” of why we were so upset. A claims form was emailed to my husband from Walter but it had ZERO identifiable information on it – no company name, no phone number, no address, no contact information – NOTHING! This was yet another scam-like maneuver, so my husband demanded a new form with this information on it for legitimacy.
It has been over 30 days since we’ve moved. We still do not have any of our missing items. We have filed claims with United Movers Group and with our homeowner’s insurance company. We have also filed a police report for the theft of our missing items.
We regret hiring United Movers Group and discourage anyone from using them in the future. Our experience has been HORRIBLE. It has been the most frustrating, irresponsible, and untrustworthy experience. We believe this company is operating a scam business.
We chose to provide this review so no one else has to go through the turmoil and headaches we’ve endured using United Movers Group.
*We wanted to give United Movers Group 0/5 stars, but were only allowed to choose 1 star.*
*We had multiple stolen/missing items and many damaged items but could not find where to change the answers to these prompts when filling out the review form.*.

Move size: 3 Bedroom Home Service cost: $9000

Lee M
Aug 08, 2017
Long-distance move from Florida to Pennsylvania

Criminal Operation.

I won't even bother even bother explaining the absolute absurdity of my actual move. Long story short, I booked them with a specific delivery date 7 weeks in advance. Told them they could pick up my items whenever (most were in a storage unit) but I needed them delivered by a certain date. They were over a week late delivering my items which meant my parents and I, who came with me to Philadelphia, were sleeping on air mattresses we had to go buy at Walmart.

Anyways, during this whole ordeal, I was charged an extra $545.25 by "mistake". I spoke directly with customer service "manager" Walter on June 14th. He realized the mistake and said I was lucky because they send on checks on the 1st and 15th of each month. Lucky Me, right? WRONG.

As I write this review, I have sent 6-7 emails to their cs@unitedmoversgroup.com account regarding the whereabouts of my check. I have spoken to the accounting dept twice, a customer service rep 8 times and even Walter himself twice.

Worst part, on June 28 I was told by the rep that he actually went to the accounting dept and saw MY CHECK. HE PHYSICALLY SAW MY CHECK THAT WAS TO BE MAILED OUT. Guess what? It was not.

I was told by Walter on July 22 that he sees my check on the desk and assured me that it would be mailed out on August 1st.

Throughout this whole ordeal. I have left over 10 voice mails on Walter's direct line. Numerous emails. and many more voice mails on the general customer service voicemail box. AND LITERALLY HAVE NEVER RECEIVED A SINGLE CALL BACK OR AN EMAIL BACK.

Move size: 1 Bedroom Home Service cost: $1700

Yilong Jia
Aug 12, 2017
Long-distance move from Indiana to New York

Totally unprofessional, took our deposit and ran away with it. Absurd.

This just happened today, and now I'm sitting here writing this review still wondering how in the world, could any people in the service industry, do something so bad to the customers. If I could give a 0 instead of 1 as my rating, I would do it.

I got in touch with United Movers Group on 8/1/2017, they sounded really excited about the opportunity - answered my calls very fast, got back to me within minutes when they missed the call. After getting my description (number of boxes, types of furniture, etc), they gave me a quote, and mentioned several times that the final bill would only be LOWER than the estimation. Total cost was estimated as $2200 and 35% of it was due as deposit. I paid the deposit, then things started to change - they'd often miss my calls, they never called me back unless I called over and over again.

Yesterday, which was the day before moving day, I had to call them twice to confirm the moving would be today, and the dispatch center told me to wait at home between 9AM to 11AM. I was pretty happy about the time window, since after the moving we'll be heading our way to the new home as well.

Then there comes today, we waited from 9AM to 12PM, there was no one. I was frustrated so I called the manager, and he said "let me check, get back to you very soon". Waited from 12PM to 1PM, had to call again, this time the manager said "I was just talking to the truck driver, and they will be at your home in 1.5 hrs.". Better late than never, we waited till 2:30PM. And no one showed up. Finally at 3:30PM, the truck was here. - NOTE, it's already 4.5 hours LATE than the time they specifically promised (9AM to 11AM).

Those guys came into my house, took a look around and went back to the truck to call the Chicago dispatch center. The dispatch center soon called me saying based on their visual estimation, my $2200 estimate (20 boxes) is no longer the case, they said it would be at least double the price - $4400, and worst case would be $5000 (we have 22 boxes). I was totally stunned, and said I need to discuss it with my wife. The person from the Chicago dispatch center then became impatient: "How much time would you need?" I said 10 to 20 minutes. He started yelling: "We also have other customers after this. We can't wait!" I said: "What? You guys were late for 4.5 hours but we waited all the way. And your manager said the truck will be exclusive to us."

This was the exact moment when I knew they were professional liars - the person said "My manager might said that to you. But hey, was it in the contract you signed? You should have read more carefully about the contract. What we said, if it was not there, then it's not there." I became so frustrated so I asked him: "You are doubling the price you gave me. We waited 4.5 hours for you so isn't it fair to let us at least discuss for 10 minutes whether we'd like to continue with it or not?" AND YOU KNOW WHAT HAPPENED? THIS DISPATCH CENTER GUY, HUNG UP MY CALL!

Then those guys in the truck started driving away. I went out quickly and talked to the driver. He told me: "My dispatch center person said you have too many questions. We don't want to do business with you anymore." At this moment, we didn't have much choice. So I called the dispatch center again, but they never picked up the call. I quickly left two voice messages saying we'd like to continue with the moving, even if the price may double. But after the truck stopped there for 2 minutes, they drove away anyway. YES, they came, they left, they drove away with my deposit paid, they drove away with me saying we'd like to continue with the moving.

TL;DR: They change price at any minute. But taking our deposit and running away? First time knowing a company could be so absurd. We'll file our complaint and go with legal ways for sure. Stay away from United Movers Group if you don't want to be ripped off.

Move size: 2 Bedroom Home Service cost: $2200

Mikka
Aug 16, 2017
Long-distance move from California to New Jersey

Really Pleased!!

I am very Pleased to say I am a customer for life of United Movers Group!! Theze guys rock!! I had only moved one time before it was with what is with mayflower when I called me for for this move I hadn't realized how expensive moving was my previous company I worked for had pay for the move. So I figured I would go with a private company that was in a franchise I did research over the Internet and the DOT say directed me to go to Mum company that had trucks in their moving fleet and not just a brokerage license. After seeing that the department of transportation site for United movers group had over 20 trucks registered to them I felt comfortable knowing they were going to actually perform a move. I spoke with Steve or United and he gave me a detailed quote based off of all the furniture in my home and we did do it over estimation on the box account just to play it safe. I'm very happy with the service and the movers are very professional thank you a lot United.

Move size: 3 Bedroom Home Service cost: $9735

Frank
Aug 16, 2017
Long-distance move from Indiana to New Jersey

Wow is All.

I have to say these guys are very good. This is my first what they call long distance move. I almost booked with a company until my wife look them up and saw that they were not that great!! So are we did then was call the moving company and ask them the things that we could look out for a booking all of this is will they said make sure the company was open multiple years and her trucks. So are we did then was call the moving company and ask them the things that we could look out for a booking all of this is will they said make sure the company was open multiple years and her truck center. We put our "side-by-side United was not the cheapest quote or the most expensive they were right actually in the middle of light seems like a lot better choice with them are very very expensive out of our budget so we figured we give united the shot. Even in bringing some additional items they were very reasonable and right in there binding ballpark quote that they had originally Gave us.. thanks united.

Move size: 4 Bedroom Home Service cost: $7850

Jim Revelee
Aug 18, 2017
Long-distance move from Tampa, FL to Hohenwald, TN

Lying thiefs.

Moved from Seattle to Tennessee they brokered moving our belongings to other movers who were basically day labors who didn't give a sh$# about our stuff they were 3 days late for pickup and 2 weeks late delivering wouldn't answer my calls or emails and they said they were sorry about all this and would take $500 off the $9000 I paid at the end but when I went to pay final bill I ask about the $500 for all the trouble and nobody knew anything and held my stuff hostage till I paid everything! Stay away from this company!! We had a lot of missing and broke stuff when I ask the driver he told me sh@# happens good luck. Screw this company!!

Move size: 4+ Bedroom Home Service cost: $9000

Donald Graper
Aug 18, 2017
Long-distance move from Norfolk, VA to Vero Beach, FL

Recent move with united movers.

When my father observed that our family business would fetch more profits in Montgomery than we ever achieved in Virginia, we knew it was time to move. My job was to search for a good mover and I landed on the National Moving Group from my searches online. We contacted them and they promised to do all the work for us. We were living in a two family full furnished apartment and we were worried we might not be able to move everything expediently. The manager at Nation Moving Group gave us plenty of reassurance and a friendly quote. After smooth preliminary planning, the crew arrived with all the right tools and embarked on the task right away. There was a lot to be done, but there were no complaints from the crew. They treated all members of my family with respect and by the end of the move - we all expressed our graditude for their professionalism and affordability.

Move size: 2 Bedroom Home Service cost: $2500

Donald Livingston
Sep 25, 2017
Long-distance move from Minneapolis, MN to Austin, TX

Charlatans.

After reading the reviews before posting, there isn't anything I can add. This is the biggest scammer in the business: bait and switch, a "binding estimate" that binds the customer but not the business, assurances of DOT registration and ownership of their trucks, incompetent movers, lost furniture, refusal to respond to communications - the list goes on. I managed to get out with most of my stuff a month later and only spending $4,600 because I chose to move some stuff myself and I had friends who rescued me from add-on charges on delivery by actually unloading and delivering my stuff themselves. All this while missing an important antique cabinet and one leg of a grand piano followed by no efforts to recover them or make things right. Fraud, misrepresentation, extortion beyond belief.

Move size: 4+ Bedroom Home Service cost: $4600

Marivic
Oct 02, 2017
Long-distance move from Falls Church, VA to La Verne, CA

Worse Company.

Had to put at least one star to do this review, but the company only deserves negative stars. It is the absolute worse moving company that is open. In the beginning, they will quote you on all your items, give you cheap prices, call it a binding contract, and as soon as they pick up your items they charge more than $2,000 than you signed up for. Then, when you try to call the specialist who assisted you, they no longer are at that direct line nor does the person at that line respond to voicemails or emails. The only time you can actually reach customer service, coincidentally enough, is when your items arrive and the manager says "I can no longer do anything about the issue." Interesting how the manager doesn't even try to make an attempt to help. And talk about the subcontractors they use to pick-up and deliver your items.. refused to do door to door service, brought a 53' truck with only maybe a 20' truck worth of items in it, and tried to charge us more money even though their own supervisor said we didn't have to pay extra as they cornered us in our garage. Then, as they left, they threatened us saying "Next time we'll charge you $2,000 extra again." Harassment is an understatement to say the least.

Move size: 1 Bedroom Home Service cost: $5681

Jaclyn Schmitt
Oct 03, 2017
Long-distance move from Marina, CA to Canyon, TX

Liars thieves AND incompetent.

I can not say enough bad things. We paid for the pack/unpack.. But then they claimed I 'turned it down' and we had to do it. We paid for the full insurance.. A YEAR later they have done nothing but ignore and belittle us. They lost over 25% of our stuff-- All our wedding gifts, our baby clothes, our pots and pans. 100% of the "high value" items that I listed by name are gone. What they did manage to deliver, weeks late, was damaged. And since they are a conglomerate, everyone just points fingers at everyone so they can just take your money and run-- And your stuff. Horrible people, horrible service, and a horrible nightmare. Then you can't even sue them because of weird interstate laws. So they just get away with murder.

Move size: 3 Bedroom Home Service cost: $100

Andrew Coy
Oct 06, 2017
Long-distance move from Cocoa, FL to Tacoma, WA

Frank Evans Horrible Rep United Movers Group.

After getting out of a horrible situation with National Moving and Storage in South Florida, my husband sent out an inquiry and my phone started blowing up. I spoke with Frank Evans and he asked me to go to the DOT website and was explaining the difference between a broker and a mover. It states his company is a mover. Gave me a line that he'd be with me every step of the way. I shared the prior experience with National and he assured me he would not let that happen with my move. He gave me his cell # and everything. The problem with that is it does me no good if you won't answer it. Frank Evans gave me a price and guaranteed it would not change. He was in Illinois and me in Florida so I emailed pictures of what I was shipping. It was a partial move, about 40 pieces. Gave me a big song and dance how all shipments are contained as to not allow things to get separated.

Well moving day came and the crew showed up in a rental truck from Enterprise. The crew were very nice and polite. They did an outstanding job of wrapping and caring for my items. After they were done the foreman came and sat down to do the paperwork. He told me the my items took more room than what I was quoted and it would cost more. I tried to call Frank Evans and he conveniently did not answer his cell. He also told me not to buy third party insurance because I had $50k coverage. But what he doesn't tell you is it's .60 cents a pound up to the $50K, so that in the end would do absolutely do nothing should something were to go missing or get damaged. I to this day do not understand why he would steer me away from the option to purchase the third party insurance. At that point it was to late. Once your goods are picked up, the move has begun and no one will insure you at that point. I did try but also found out that because the company actually doing the move had a F grade I would not be able to get insurance anyway, even if I had prior to the move.

I was getting nervous now but I chose to trust these young men and paid the extra $400 and off they went.

I guess the thing that upset me the most outside of Frank Evans' lack of integrity and lies just to get your move.l was to use God to get my move. Why lie? I don't understand. I'd rather have the truth than be surprised. Anyway back to what upset me the most was he took advantage of a quote on the bottom of my email. It says God remembers all Random Acts of Kindness. He mentioned it and then when he finally answered the phone AFTER the guys left, he told me he had just been at the river and had been baptized. Really Frank Evans? I did not care. I explained what had happened and he said he was headed into the office and to give him an hour. I NEVER heard from him again. This was a Saturday. On Monday he dodged my calls and when I did finally get him he lied some more and hung up as in the call dropped. Not on my end and he was on a landline.

So I just stopped reaching out to him because I realized he is a lying piece of trash and I don't know how he sleeps at night.

I still can't believe he exploited God to get a move. Unreal.

This review is very real. If asked I'll be happy to share emails exchanged between myself and Frank Evans.

I highly recommend you find a different company to do your move.

I ended up with a different mover located in South Florida that had a F grade on this website. This company apparently is one Frank Evans' company farms out to.

It actually was a blessing. I had already committed and I put my trust in this F graded company and prayed it would go perfectly. I tell you this because Frank Evans lied to me that they have their own trucks and drivers. They have NEITHER. He also said they had a hub in Orlando, closest to me, but this Miami company actually did the move.

My move did go perfectly and I can't share enough accolades for the F company. I was actually told by the insurance lady I spoke with that the company can take action to change their grade but hadn't.

It's all very shady. If you look for the owner on this website you get a name but if you google the name, the person does not exist. Also there are two addresses listed for this company. If you use google maps to see the building, the addresses appear to be residential property. You try for yourself. It's all very shady.

I mentioned Frank as Frank Evans because if you're reading this review, I do not want you to forget his name.

I'm not going to say run, but do your research before moving forward with this company and I would suggest you do NOT use Frank Evans.

I just don't know how he sleeps at night. I guess he has no conscience and is fine lying his way through life.

What a shame. If you want verification of my experience, and have access to contact me, please do. Good luck with your move.

I have emails and recorded calls with this guy.

Move size: Partial Move Service cost: $1600

Betsy Jones
Oct 07, 2017
Long-distance move from Tampa, FL to Des Moines, IA

UMG Pick-up Process.

We were scheduled to move from Tampa to Des Moines on Oct. 2nd. It was a small 2-bedrm apt. with no appliances or dressers. Our time slot for pick-up to begin was 11:00-2:00. They never showed up. The most frustrating part was the total lack of communication from UMG. We called for updates and were put on hold for up to an hour when the line would go dead. They said expect them late that night - no show. Called Tuesday morning, told we were second pick-up that day. No show again. Finally talked to a supervisor who helped as best she could. Finally spoke to a manager who ”promised” between 6:30-7:30pm and gave me his personal phone # to call if they didn’t show. No show, no call from driver, and David the manager didn’t answer any texts or calls that night after saying he would. Our original salesman who quoted the move and created our contract, Brian Kelly, refused to answer our calls or emails throughout the whole process. Wednesday morning the supervisor was shocked to hear we had not been contacted about the pick-up yet. She began to attempt to call the driver and get some info. Finally, the driver called at 11:00am saying he was driving from Orlando (an hour drive). He called at 1:15pm to say he was “starving” and having lunch and would be there in 15 minutes. He started his shift at 11:00am to come to our place first but he had to have lunch first?? He arrived at 2:10pm to start his day ?? So 48 hours and 10 minutes past the original latest possible time given by UMG for our move was when they finally showed up. The total lack of communication was so horrible - I tried to attach photos of the unanswered text messages below but they didn’t take the format. Do NOT hire this company.

Move size: 2 Bedroom Home Service cost: $1815

Christopher Shirley
Jul 28, 2017
Long-distance move from Arlington Heights, IL to Los Angeles, CA

Less than 1 star.

This is a criminal operation. Bait and switch, estimate is 2X the price and they don't show up. Rescheduled and eventually showed up at 10 PM, 7 hours late on the 4th reschedule. I spent over 3 hours on hold to talk to a customer service rep before giving up. I will be taking legal action against this firm. You do not want to do business with this company. Refusing to provide refund for the worst customer service experience I have ever experienced.

Move size: 3 Bedroom Home Service cost: $16000

Maureen Palmer
Jul 28, 2017
Long-distance move from California to Florida

Way better than doing it yourself.

I wanted to do this move as cheap as possible.I didn't think renting a truck or loading a container would be so much money. My sister moved with united and they did the move cheaper than we could have do it ourselves. They came to my apartment did an estimate. They told me they'll pack the fragile stuff we need to do the boxes. I said deal. We took a plane while they drove. They took 10 days which was a day earlier then expected which was fine with me. Thanks a bunch.

Move size: 1 Bedroom Home Service cost: $2550

Kevin Parrish
Jul 31, 2017
Long-distance move from Nebraska to Georgia

Skeptical at first pleasantly surprised.

My friends almost scared me into moving myself but the only ones that could have helped me was my daughter with down syndrome. I couldn't find anywhere that I could get helpers on the other end. I went to the internet and searched cheap movers. I really just wanted help and then I got all these calls from moving companies. United was the only one with a piggyback. They were a little bit more expensive then my lowest bid but they looked really bad online. I didn't trust the whole over the phone thing but I knew I couldn't have had as much space since I measured everything. The day of the move came and I was correct. They over estimated twenty five percent. I barely paid any money on delivery. It was a pleasant surprise.

Move size: 2 Bedroom Home Service cost: $3590

Christy Johnson
Jul 31, 2017
Long-distance move from Long Beach, CA to Twin Falls, ID

Bait and Switch.

I had the driver of the truck give me a revised estimate of the cost of my move and, imagine, it doubled! I spoke on the phone with his dispatcher and got nowhere, so I fired them and sent them on their way. I lost my $1300 deposit. We have recourse in CA thru the DOJ and the CA Public Util Comm. I'm going to be filing against them and so should every other Californian!

Move size: 2 Bedroom Home Service cost: $7900

Daniel Mcfadden
Aug 04, 2017
Long-distance move from Oregon to Florida

Blessed to be moved by these guys.

All my furniture was delivered today. I was so nervous that all my stuff was going to be broken. It happened last time I moved and I had to start all over. I was overwhelmed with hot when me and the driver walked through the house and showed me that none of my things were damamaged. I mean a couple of my things already had so dings in it before the move lol they were still there. I'm satisfied with the overall experience it took a day longer but they still made it here in 8 days. The price was a little bit less than everyone else and the movers were very polite.

Move size: 3 Bedroom Home Service cost: $9200

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Company Info

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Their address is 2625 Park Lane, Hallandale, FL, 33009, but movers usually cover a much larger area.

Licenses & Certificates for United Movers Group

Companies that transport household goods within Florida like United Movers Group have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.

To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the United Movers Group license numbers for the government record information:

ICC MC number: 915391
(Interstate Commerce Commission Motor Carrier number)

US D.O.T.: 2824496
(US Department of Transportation number)

Local State License: not provided

Want more detailed information on licenses? See our detailed guide on moving company regulations here.

What is United Movers Group cost for interstate moves?

From 9789 reviews of people moving long ditance, we concluded that the market average costs are around $4859 when moving long-distance.

For United Movers Group, we estimate that their average long-distance moving costs will be around $5666, based on 156 long distance moving reviews.

This could mean that long-distance moving services costs of United Movers Group for moving between states is more expensive with about 17% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed United Movers Group. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on United Movers Group - a professional company located in 2625 Park Lane, Hallandale, FL, 33009. Discover Hallandale, Florida moving companies.

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