United Movers Group

There is no way to expect that good things will come at a cheap price. However, this is a wrong philosophy when it comes to these expert movers. You can start to believe in something else because the company ensures that you get the best service that are completed on the right time but you will not be charged more for it. This is the second time I used United movers group because I was happy wuth them last time. In a few hours, in my home had been picked up and I was also grateful in how they found my home since it is a small town. This only shows how God they are in everything they do.

Service cost: $14000

I couldn't have made a better choice. I put my number on line for quotes on my move and must have got a 1000 calls it seems like. Overwhelming actually. But all in all I made my decision not based on price but on presentation. I was comfortable with my representative Michael. I wasn't so sure about the company because of what other companies were saying about them. But Michaels reassurance convinced me. The contract was easy to understand and I've heard of them before unlike most of these other companies. Needless to say the movers showed up I wasn't charged more money like every other company told I would be if I went them and the managing gentleman was very nice and professional and walked over everything with me while the other guys loaded. When I received my stuff nothing was broken and it didn't take a month like I was scared it was once again because of what everyone else had said. All I can say is that so many companies bashed united and I didn't like it. I am grateful for Michael and happy with my choice. Don't listen to the degrading companies out there just move with United and everything will be fine. Trust me.

Service cost: $3700

BEWARE--DO NOT USE THEM!! I would give them a ZERO if I could!! WORST moving experience ever. They wanted to charge a 20% down payment to reserve the move--Thank goodness I'd researched sites that said to avoid this and settled for $100 deposit. The movers showed up and quoted a price that was 50% HIGHER than the original bid.

In planning our move, I had several conversations with Frank. I even sent him to the realtor's website for the home we are moving from so that he could get an accurate list of the items we were moving. Because we hadn't finished packing when we discussed pricing, we didn't have a full list of inventory. When the movers showed up, they quoted us a rate that was 50% more than the original bid. Also wanted to up-charge us for things like wrapping a hutch and packaging other items that were clearly discussed prior to the bid.

This is my first Yelp review, but I felt so compelled by this utter lack of customer service and bait-and-switch pricing that I felt I needed to let others know. Do not be fooled by "good" reviews on other sites and with the BBB. DO NOT USE THEM!!

Service cost: $6000

United Movers Group are the worst movers I have ever had. My husband did 30 in the military and we moved over 13 times. This is the first time we had to pay for the move. First they meaning Brian Kelly gives you a quote and it sounds good you go through every room with him and he quoted me $14,0000 but would give me a deal if I did a piggy back and the price went down to $10,000 which I thought was about what it should be to move. Well then another guy calls from United Movers Group and we go over the inventory again, Brian had missed and added things that were not on my original quote, so now the cost is going to be $15,000, we had already bought a house at our new location and needed to move so we were on the hook. Brain Kelly also went into a big spiel about they owned their own trucks and the own drivers.
Well then came the day to pack up, the driver calls and said he can’t make until the day after the original set date, told him we already had everything in place to leave and shut off our utilities. So he said he could be at my house at 1100 on the original day. Well of course that did not happen, he arrived around 2 pm that day. Also there were contract packers who did not work for United and have to say they were the best of the bunch. The main guy Avi stayed on his phone all day talking to his ex wife and did not help pack at all. Well as you have figure out they could not pack and load all in one day, so we spent the night in the hotel and came to get packed in the morning. Once my stuff was on the truck then I was hit with another outrages cost, it was going to cost $28,000, he said I had to o any dishes. First of all they did not bring a moving truck they brought a rental truck from who knows where. He said is was 2800 cubic square feet and all must stuff fit. So figure what they told me was $6.50 per cubic square feet would be $18,200 so in fact they over charged me more. Then Avi swore up and down that if I paid cash the 70% because they are a fly by night operation you had to pay in cash or a money transfer that they would deliver my stuff by the following Monday, well almost 4 weeks later my stuff was finally deliver. Was once again told must pay in cash the 1/3 remaining or they would not unload. Talk about holding your stuff hostage. I could buy a whole house full of furniture for what they charged me. In the end, I had broken stuff, missing stuff and only two people to unload my stuff, who were contractors. They showed up in a rental truck with a Wal-Mart bed. Once again Brian and Frank (owner) both lied about using their own trucks their own drivers. I would not recommend this company. Stick with the big ones Mayflower, Allied etc.
From a very disgruntle customer.

Move size: 4+ Bedroom Home Service cost: $22000

After retiring selling our home and spending over 1 year looking for a new home and purchasing that home, the most stressful part was dealing with the moving process.

I can understand that the estimating process can be a little hard on their side but with all of our belongings in storage the estimate of $9,400.00 climbed to $14,700.00 including a $400.00 charge for tape and packing materials which was never disclosed to be an additional charge.

The worst part of the deal was the number of items broken and damaged. I did all my own packing using nearly entirely new heavy duty boxes, but still many broken items. Not sure of the cause of the broken items but many of the boxes had gaping holes in the side. Nearly every piece of furniture had some type of scratch or dent. One antique double tiered table had the top tier crushed. Probably a $300.00 item would be me a refund of about $18.00 since their insurance coverage is 0.60 cents per pound. We also had a nearly new metal bed head and foot board that was scratched on the TOP of all four posts. I can only assume that the bed frames were stored or transported upside down, but the way they were strapped to the outside of the first transport truck gives me some idea of the business ethics of the company as a whole.

Move size: 3 Bedroom Home Service cost: $14770

Frank Evans is the biggest fake person I have ever dealt with. This office LIES for each other, don't return calls or emails. Frank told me DONT WORRY IF HE DOESNT EMAIL YOU, WORRY IF HE STOPS ANSWERING THE PHONE.
That very day he stopped. Coworkers said he had a family emergency for 5 days and when I did reach him he said he took a vacation. THEY LIE!! Sarah2@unitedmoversgroup.com is a shark. Cold soul..both are unethical beyond belief. Price went from $1690 to $2500 after talking them back down from $3400. STAY AWAY!! When they offloaded they put someone elses stuff in the yard in a down pour of rain. Didnt cover it right away either.STAY AWAY FROM THIS COMPANY!! DISHONEST THROUGH AND THROUGH! Both of them!NO EXAGGERATION! !BEWARE!

Move size: 2 Bedroom Home Service cost: $2500

So thankful that I came across this company. I hired United Movers group for a full-service start to finish move. I did not want a pack of single box and I did not want to touch a single box, and boy did they deliver. My initial quotes as I was told was a binding not to exceed ceiling price, and the price actually did lower just a little bit from the initial quote. What a pleasant surprise on moving day that I was called in advance and had time to be sure that I was home. They told me the transit time would be 5 days, and to my surprise it was actually 5 days. I was referred to this company by an associate who would actually made this move before me and had nothing but impeccable things to say. The movers were kind and courteous, customer service answered numerous questions for me, and my representative Frank Evans was with me from start to finish. I Would absolutely recommend United Movers Group to any and all of my associates, friends and family!! Thank you United Movers Group!!

Move size: 4 Bedroom Home Service cost: $9285

Great amazing movers that made everything correctly. I couldn't believe how good of a job this company did. I appreciate the service they provided me with. The movers were motivated and did a fantastic job. Overall I would rate this company more than 5 stars. It was impressive. Me and my husband will use these people again. Also we will recommend this company to all of my family and friends. Thank you guys for everything. I will be moving in a year and I will be a returning customer. Thank you once again.

Service cost: $6000

I'm very thankful for this company for providing me with good movers to take care of my items they are very valuable to me and that's what mattered. The price was perfect and the move went well my husband and I had a good experience I will definitely use you guys again I am a frequent mover. I will also recommend my friends and family to this company. I wanted to thank you guys for everything thank you bey much. It's was a trip and I will get back to you in a year when I move again thanks.

Service cost: $6000

This moving company works with me from start to finish. I want to think the sales representative for giving me a great quote from working with me from start to finish. Thank you for the great price of the full service yesterday. I want to thank you for replacing my items back how they were. Now me and my family are satisfied with the move that you guys provided me with. Values you in the near future and I'll recommend family and friends the company. Thank you guys very much.

Service cost: $6000