United American Moving and Storage

I want to give a five-star rating to the crew from United American Moving and Storage. Huge thanks to the skilled professionals of the moving company, and a special thanks to the boss for providing personal, professional, and friendly service. Despite the rainy weather for the past few days, these guys courageously helped me with the move. However, during the process, I misplaced the disassembled screws for my king-size bed in the master bedroom. Unfortunately, the movers couldn't assemble it after the move. The next day, I found the screws and quickly called the owner of this company. Despite the rain and working late into the night, the owner arrived at my house to help me assemble the bed. The owner has an excellent work ethic, and I'm truly impressed with this moving experience.

Move size: 4 Bedroom Home Service cost: $5000

Chose United American, moving and storage for my long-distance move to New York. Initially, I was quite worried about the process after reading internet horror stories. I spent hours researching and vetting companies, struggling to find one with a decent reputation. Finally, I discovered United American on consumer advocate websites, where they were recommended as a top moving company in the U.S. Even after this, I double-checked. They are an actual moving company, not a broker, a positive sign compared to other brokers. The team they sent was great to work with, going above and beyond. I'm pleased I found them and would recommend them for anyone planning a move.

Move size: 3 Bedroom Home Service cost: $4000

The move with United American Moving and Storage, was a bit pricey. The challenge arose when discussing storing my belongings with them. They explained it's like two moves – first to my home in Virginia, then into storage, and when I wanted it in Pittsburgh, it's like a second move with an additional cost. The truck drivers in Florida and Pittsburgh were excellent. This company was flexible, but I wish they could have handled storing my stuff instead of me keeping it in the sold house. Despite that, they were accommodating, which was positive.

Move size: 3 Bedroom Home Service cost: $4000

From the moment I booked United American Moving and Storage for our move, they were incredibly communicative and responsive to all of my calls and texts. On the day of the move, the team arrived promptly and wasted no time getting started. Upon reaching our new house, their first priority was ensuring that everything was placed in its correct spot. They were thorough and careful with all of our belongings. I would definitely recommend them and will be using their services again in the future.

Move size: 4 Bedroom Home Service cost: $5000

You will lose lots of money, time, and energy. They can't fulfill their job. Very a lack of communication. After paying, they will send you to different people, then those people can't even do their job well. Getting a hold of them is hard as a rock. It's been more than a month and all I can say is that NEVER EVER GET THIS COMPANY OR USE THEIR BUSINESS FOR MOVING. Stop promising stuff to your clients. This is very unprofessional and a waste of time. I should know better when we hire you. Don't send your clients to another moving company, you should do your job and fulfill them. Your business is ridiculous.

Move size: Partial Move Service cost: $2500

They were efficient without much chatter and distraction. They called ahead to see if any packing material was required and arrived punctually. Two of them quickly assessed the place and materials, laid protective covers where needed, and added a few more at our request. They padded all materials in plastic and blue padding, then loaded up and moved to the destination. They unpacked and set up a few pieces as required, taking care of disassembling and assembling the bed, etc. They forgot about the lamps, but that was fine. They even helped us set up the delivered bed. While a little pricey, they were absolutely practical and reliable - exactly what you need for these moves. They also offer insurance and are willing to carry unwanted stuff. We would gladly recommend them to anybody else.

Move size: 4 Bedroom Home Service cost: $7000

Im a Realtor who’s always looking for reputable companies that offer services to assist my buyers and sellers. When my husband and I moved recently, it was United American moving that took excellent care of us from start to finish. The owner and his crew are amazing movers who truly deserve accolades for their impeccable work ethics. And their prices are amazing. There isn't a moving company out there who even comes close to this one. Thank you, United American moving !

Move size: 3 Bedroom Home Service cost: $3500

Two months ago, I hired United American Moving and Storage for a move. This company is amazing to work with—they went over and beyond to make sure our move was as stress-free as possible and handled our belongings with care. Their team was very professional, helpful, and so easy to communicate with. I highly recommend them; their prices were pretty phenomenal for the service that we received. Thank you so much to the team at United American Moving and Storage; we truly appreciated your dedication and hard work to help us during our move. Peace and blessings to you all.

Move size: 2 Bedroom Home Service cost: $2000

United American Moving and Storage provided me with a quote for a 4-6 hour move, and they impressively finished the job in just over 4 hours. The team of three guys not only protected my furniture but also helped clean my carport. They were very friendly and made the stressful situation a lot easier, with plenty of laughs that helped the time fly by. They got a lot done in 4 hours, and I was impressed. Highly recommended for anyone who is budget conscious and wants quality service

Move size: 2 Bedroom Home Service cost: $3000

The bait and switch, got a quote, I made it clear a moving company moved my stuff into storage in a 24 ft truck, 1 load. They gave me a quote based on that. When I had left the state and they sent someone lo load my stuff they called and said we need $2500 more. What are you to do? your at your house in another state waiting for you belongings so you pay it. I made it clear one truck and do not put my stuff in a warehouse, they assured me it was coming direct. It did not, they showed up in a Enterprize rental 24 ft truck at ^:30 at night until midnight unloading. a few days later I noticed a tall heavy wrought iron candle stand was missing. After many calls it was in the warehouse in LA. I was told they would ship it, 2 months later still not here. Today I was told they would ship it if I paid the shipping through FedEX,, are you kidding me. Reported to the BBB. I will make it my mission to put as many reviews I can to inform others to not hire this company.!!! Other items were missing i am not pursuing, just the last gift my brother gave me before he died, My unique Candle stand

Move size: 3 Bedroom Home Service cost: $11200

The bait and switch. I signed an agreement for one price, James B. assured me of their excellent care. Another moving company came to pick up my stuff, with an estimate that was $1000 more than the original. Unfortunately, I neglected to print out thie estimate and now it is unavailable to me. I called and spoke to one person, Roxy in dispatch, who agreed to send me the estimate again, but it was still unavailable. I tried 4 different phone numbers to American United and no one answered. I'm stuck paying the new expensive price. DO NOT USE THIS COMPANY!

Move size: Partial Move Service cost: $2369

ANY positive review has most likely been done by an employee, a friend, or a relative of these criminals! Want proof? Go to YELP where they have several removed from names matching those in the company! They misrepresent themselves, get a deposit, and double the cost once it's too late... expecting YOU the customer to be able to give an accurate description of everything being moved, estimate on boxes, etc. knowing full well that you are naive with how their scam works! They have been reported to the Florida Attorney General for deceptive business practices, as well as the BBB! You will LOSE if you give them anything resembling money!

Move size: 1 Bedroom Home Service cost: $3130

We had a fantastic experience with United American Moving and Storage! Setting up the initial consultation was easy, and getting everything arranged was a breeze. The coordinator, Kyle ,Roxy, and the rest of the crew, were incredibly professional, fast, and made us feel at ease while they were in our home. They handled everything with great care, packing and moving everything safely and securely. I'm extremely happy with their service and can't wait for them to deliver our belongings to our new home. I would definitely use them again without hesitation!

Move size: 3 Bedroom Home Service cost: $7500

I do not normally write reviews, however it seemed necessary in this instance. If I could give this company 0 stars I would. For starters, this is NOT a moving company, they are a BROKER for third party moving companies (which was never disclosed while speaking with the agent). We were told they are a veteran owned and operated moving company. They even went as far as to tell us "we have a port in your city as well as the city you are moving to". Everything seemed like it was adding up, they beat any rate we were quoted by hundreds of dollars, assured us they would be handling everything, they do that route all the time and would probably even do it in fewer days than initially quoted, etc etc. Red flag number one: they RUSH you to sign the contract, within 20 minutes of being on the phone to get a quote I was being told if I didn't sign and pay right then and there I would lose out on the rate. Mind you, they are texting me info, knowing I'm on my cell and trying to do all this at once. So in a panic thinking I am going to miss out on a great deal I sign and send payment. Only after I send that I get the contact which has our moving date the FOLLOWING day (remember that, it's important later) that was red flag number two. Red flag number three: the inventory I gave them they vastly under quoted the size of (I told them I had about 20, 27 gallon tubs they took it upon themselves to put the dimensions as 16x16x16, when they are closer to 15x20x30 and i never gave them dimensions) so I would be charged more once everything was packed. Red Flag number four: when reading the contract more thoroughly I finally saw they are a "broker" not the moving company that supposedly does the route "all the time". After all these red flags started popping up I immediately contacted them to cancel (within hours). They got back to me the following Monday, initially starting by telling me I could not cancel or get any kind of refund because it was within 2 weeks of my moving date.. I told them from the start I was moving at least 7 weeks later and they fumbled and said that I was moving the next day. Now after speaking with at least 4 different people they are willing to give me a refund of 85% and keep their 15% broker fee.. even though their contract states I have 72 hours to cancel. This company is an absolute nightmare, they smooth talk and bend the truth to make it seem like they are helping you when in reality they are a bunch of con artists taking advantage of people in a stressful time. AVOID THEM AT ALL COSTS!

Move size: 2 Bedroom Home Service cost: $700

I recently used United American Moving and Storage for an apartment transfer within the same building. Daniel and the crew were fantastic—they both called me with regular updates while on their way, so I always knew where they were. They arrived on time, ready to work with a great attitude. What's more, they added on an additional stop absolutely free of charge. They managed to move my big items—bed, dresser, sofa, table, and desk—within just two hours, allowing me to stay within my budget. Despite the challenging layout of the building and navigating through the garage to reach my other unit, they handled everything like pros. They were very understanding of the current tough times and still delivered a quality job in such a short amount of time. I highly recommend United American Moving and Storage for all your moving needs, especially if Daniel and this team are on the crew! Kudos to them for doing such a wonderful job!

Move size: 3 Bedroom Home Service cost: $2800

I just wanted to save many people's time, energy, and the irritation. This company is a broker, and they are not loyal—the sales representative is a joke. His name is Daniel, and he will manipulate thivgs once he Geez tsvthe money! They will try to wheel and deal with you to make you feel like you are getting a great deal. They give you a reasonable deal spying lewd money than other companies. Still, in all actuality, it will change in cost as they get your deposit and specify that, that’s just your first payment towards your two other ones you will pay and trust me the cost goes up.Once you get a quote, then you will get someone to ask you to measure your items. That is the first downfall. Someone must/shouldprofessionally do those things for you because anything is possible. Anything can change. Save yourself some time and go with another company. Also, after this happened to me, I did that, and they wanted to charge me an extra $600, and they wanted the payment that day and wanted additional money for my deposit that I had already paid so neeefef more because they said I had more items. I said before that this is a broker, another company additionally comes out and picks up your stuff - hence, it will be very hard for you to get in contact with who you actually paid already. I didn’t make it this far fortunately because I was very investigative, and I made sure that I spoke with several people in regards to my payment changing, and they try to tell me it’s because I have more belongings that I did not specify to the sales representative. The sales representative specifically added more in addition to me having a few more boxes added. that would be anything additional and all I added was a few extra boxes literally. Furthermore, they would not give me back my money after I told them that I was not interested any longer, as I wanted to go with another company. They are the oneswho waited weeks before they contacted me in regards to these new updates,and charges so it was unfortunately past the time for them to refund me as they specified, which is crazy to me because some people may not like a price, so they should be able to cancel, they did not give me a fair window and they know it. They just wanted my money. I had to call my bank and escalate this. Fortunately, I did get my money back. because my bank agreed that this was not correct and they were being disloyal . thankful for my bank! but I’m telling you guys save yourself time and go with someone else. No one is to take your money until they have your belongings in the truck and someone should always come out to your house to measure your items. Always remember things can change in sizes and measurements so always remember that there is a possibility that you’ll pay more but there should be a window and they should communicate with you accordingly instead of trying to hold your money and keep it because you were no longer in their window as they specified and it’s too late to get refunded. I hope this helps someone.

Move size: Partial Move Service cost: $1800

We contacted United American Moving and Storage after our scheduled movers failed to show up today. After discussing a few details, they assured us they could assist us later in the day. While they were running a bit behind schedule, they kept us informed every step of the way!

Their team was very professional, swiftly loading a 26FT truck while ensuring the safety of our belongings.

I highly recommend using their services. Don't make the same mistake I did by going through a rental agency. Their prices were just as fair, if not better!

Move size: 3 Bedroom Home Service cost: $3800