U Pack

We used ABF to move from the Northwest suburbs of Chicago to the St Pete/Clearwater area on the west coast of Florida. Can't say enough good things about the dispatch. People at both the terminals involved are polite, understanding (the people at the Chicago end even went out of their way to make the drop-off and pick-up times work best for our schedule). The drivers responsible for drop off and pick up at both ends were completely professional and explained our obligations to us very clearly. We did have a couple of boxes slightly damp (there had been some monumental rains in the area during that week. We had purchased the insurance to cover us. Had we needed to make a claim, but it was so minimal it wasn't any big deal!). We had a quote based on 13'. Used only 8'. We were only charged what we used. No weight involved. Yes, we packed the bowling balls and the books. Great way to go!

Service cost: $1800

If I move again I will use U-Pak.  The entire experience was professional from the web site to the delivery and pick up.  Any one would be foolish to choose any other mode of transportation of their belongings from household to business moves.  Being responsible for the packing and loading of my belongings into the containers I knew that everything was done to my specifications and would deliver well.  For those that don't know how to pack for a move, or don't have the time, there is professional help easily available.  This is the best experience I have ever had with a move.  Thank you U-Pak.

Service cost: $2880

I researched every option for my interstate move of over 1,000 miles.  The full service moving companies were more pricier, but would provide the loading, packing, and transportation.  U Haul gave me more loading/unloading flexibility; however, I would have to tow my car and drive the truck.  U-Pack offered a 28 ft trailer, and charged what was used.  I ended up using approximately 24 feet. 
They delivered the trailer to my house and allowed up to three days for loading.  They advertise a three to five business day delivery.  My shipment arrived at their destination terminal on the second business day.  It was delivered to my new home the following day.
Price-wise, U Haul is less expensive; however, I was able to load more onto the 28 ft trailer, AND I did not pay for gas or drive the truck.  It was worth the few hundred dollars I would have saved.
The company quickly responded to all email inquiries.  Both the Pick-up and Destination reps (Old Dominion Freight) were personable and helpful; and the drivers were also helpful.
Strongly recommend this company, and I will use them again is approx six months when I complete my move.

Service cost: $1900

After contemplating another long move from Montana to Oklahoma, I started searching for alternatives.   After a few emails, I decided that U-Pack was the best choice.  After completing the process, I'm completely satisfied.   The whole experience has been outstanding.   The price was only slightly more than a U-Haul rental and might be about the same when you consider fuel costs.   The whole process was timely and the delivery was actually ahead of schedule.  Heck, I never considered getting this move completed in one week.   What started on Monday is now over as of Friday evening.   My father is in his new retirement apartment and I can sit back and enjoy a beer.  Why?   Because I just completed one of the most stress free moves I've ever experience.   Don't hesitate to use U-Pack and the related services.  .

Service cost: $1200

Put items in storage on July 31st. $495.00 per month. ABF delivered items on October 1st All good. Picked up empty trailor October 3rd. Charged my card $495.00 again! for 3 days. Finally received a credit for $395.00 - $100 for 2 partial days and one full days use? Then come November 3rd they charged my card $495.00 AGAIN!!  Evidently the trailor was never logged in at the terminal when it was returned or something like that. May take up to a week to process the credit. Didn't take a week to get the money from my account though. Oh and they did say they were sorry.    .

Service cost: $495

We did a cross country move from Brooklyn to Seattle and got many quotes and settled on ABF because it was the most affordable and recommended by a friend. ABF was prompt in both the pick-up and drop-off and the drivers in both places were so helpful and kind. They made coordinating an otherwise stressful move a breeze. They quoted us for 12 feet but we only used 7 feet. It was a nice surprise for our final bill to be lower than what was quoted! We'd use them again in an instant.

Service cost: $4200

The movers arrived beyond the agreed time, and could not have exclusive use of the elevator. Throughout the day, the local mover continued to insist they were on their way.  I phoned UPACK for a replacement but received none. After arriving the movers were slow and complaining leading to a 4 hour bill for a job that should have been complete in 1 hour.  Will NEVER use them again. I hired my own movers on the destination side and the trailer was unloaded in 45 minutes.  I phoned UPAK to speak to a Supervisor and received no return call.

Service cost: $630

I am so angry with them that I'm signing up just to post this.I'm on hold with them for 30 minutes. No response on when the box will be delivered.OK - they just hung up.OK - got on the phone - and they lost track of 1 of the 3 cubes.I asked where is the cube and he answered "How am I supposed to know?""What?!?!" This is your job to know!"And he just put me on hold again.. RIDICULOUS!!HORRIBLE SERVICE! They were supposed to deliver this morning and we even hired movers to come. No delivery. Last response was that it will come later in the afternoon. REALLY? SERIOUSLY? no explanation or apology.We hired moved, served and paid for elevator used, and to add oil to fire, is not responsive. How can such a company operate?AND yelling at the customer?!?! Are you serious? And saying you don't know where the cube is!?!?I don't think I've been so angry at a service in my life..

Service cost: $3500