Average service price

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$ 2250
Interstate move average
54% less than market avg.
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Review summary

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375 reviews

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Lori Obeyesekere
Aug 17, 2013
Long-distance move from Texas to Washington

Excellent Service for Moving Yourself.

The driverof our truck that delivered our stuff to our new location was incredible. He had useful tips and was extremely helpful. he made our move so mch easier, nicer and better. Packing and loading your own belongings is the most affordable and best way to go if you can do it. It is pain-free, smooth and since you packed your own items, you have total control so there are no issues with worrying about other people handling your own stuff. These guys are easy to work with, professional and affordable. I will always recommend them and use them for all  my future moves.

Service cost: $2000

Official company response

Thank you for moving with U-Pack, Lori! We really appreciate the review; thanks for sharing it with others! Best wishes on your fresh start in Washington :).

Candace
Oct 23, 2013
Long-distance move from North Carolina to Kentucky

Upack.

What a great experience I had moving with Upack!  As a single mother moving from NC to KY, I was totally stressed out, but upack and its excellent team members made it the easiest and most affordable move I have ever made.  All of the people--from the reservations staff to the office people to the drivers--were knowedgable, pleasant, and honest.  Also the price was exactly what was quoted to me, no add-ons or hidden fees or taxes.  Much more affordable and less stressful than renting a moving truck and driving it myself or having someone drive it for me.  The cube delivery and pick up times were as scheduled and very prompt.  I moved my belongings into storage so the facility required that the cubes be picked up by the end of the business day.  This was no problem for Upack--they came and picked up the cubes within 20 minutes of my call!  My furniture and belongings arrived in the same shape I loaded them in and it literally looked like nothing had shifted at all.  I tied off my furniture and boxes using the tie-offs inside the cubes, which really stabilized everything.  LOL at the last minute, I'd thrown a wicker laundry basket in on top of everything and when I opened the cube 500 miles later, the basket was in the same spot as when I threw it in on top.  Highly recommend this company and many thanks to all of the Upack team membrs who helped me.

Service cost: $1208

Official company response

Thank you for moving with us, Candace! We appreciate your business (and the great review). So glad we were able to help with your relocation. Best wishes in your new Kentucky home!

Autumnn M.
U-Pack Moving.

David Chandler
Sep 16, 2013
Long-distance move from Minnesota to Connecticut

Nobody is responsible.

Delivery of the trailer was on time. The loading of the trailer the next day was less than ideal. Loading and unloading was done by Moving Staffers, who were contracted by UPack. Loading took 9 1/2 hours to load a 28 ft trailer and was done very poorly. The load was loosely packed and shifted during transit causing damage to nearly everything in the trailer. I packed the boxes using bubble wrap and cloth padding, and the furniture was wrapped with blankets and shrink wrap and they still managed to cause a lot of damage. The unloading crew could not believe the condition of the load, showing us pictures that they take of their loading jobs for coverage in case of problems. The difference was stunning. Our load looked like it something out of a bad comedy. The unloading crew did a very good job handling a load that kept trying to shift on them. I called customer service about a claim. I was told by Janey that nothing is covered during transit. I made a comment about Moving Staffers being the ones who did the loading. She told me that a damage claim must be made before the crew leaves the site. In other words, you have to know ahead of time that they've done a poor job and put in a claim before they're finished. I would not recommend this company to anyone.

Service cost: $4000

Official company response

David, I hate to hear this. I'm so sorry for the experience you had during your move and would like to look into it for you. Would you please email your move info to me at social@upack.com? I will forward it to our Quality Manager for review.

Thank you,
Autumnn M.
U-Pack Moving.

Dan Stiles
Jul 30, 2014
Long-distance move from Florida to Georgia

An Absolute Nightmare.

They did not supply the same type moving trailer depicted in their video. It was dirty and didn't have any place to tie ropes (as their video instructed). The "bulkhead" wall was just a broken, splintered piece of particle board with no way of securing it. Their trailer became damaged at some point and had 2 big holes in the roof. By the time our belongings had been stored in it for a month, we had thousands in damages (ruined, molding items). They agreed to pay only $160 for all of our ruined, expensive stuff. It's been almost a month now and we still haven't gotten their crappy little check. What a nightmare! They're rude, unprofessional and they take no responsibility for their negligence. I wouldn't trust them to move garbage! If you value your belongings at all, don't even consider this company, they're very shady.

Service cost: $1000

Official company response

Dan, I'm so sorry for any problems with your move. This is not the impression we want to leave you with, and I would like to have our Quality team look into your experience. Would you please send your move information to me at social@upack.com for review? Thank you, Autumnn M.

Dawn And Lou
Sep 26, 2014
Long-distance move from Connecticut to South Carolina

ABF UPack.

Entire process went smoothly. Was shown courtesy by office staff during telephone inquiries and moving arrangements, to driver deliveries of containers and hired unloaders(Moving Staffers). Billing was exactly as promised. Paid less then half of what a full service moving company charged, and was even slightlly less than what truck rental would have cost. This is the way to go if you don't mind the physical labor of packing the containers.

Service cost: $2467

Official company response

Hi Dawn and Lou,
We know you had several choices, so thank you for moving with U-Pack! I'm glad to hear that your move went so well and that you were pleased with the experience. Enjoy your new home!!

Jean Crozier
Sep 26, 2014
Long-distance move from New York to North Carolina

My Move.

I recently moved from NY to NC and had the best move ever.  The people I spoke to starting with the office personnel to Paul H a retired ABF employee was outstanding.  I had gotten several quotes from all types of renting trucks and ABF U PACK was the best.    There was no upfront costs.  The driver who delivered the truck was very prosfessional and friendly as was the driver who delivered at my new residence.  Only problem I had was getting the truck into my driveway.  After several attempts we got it unloaded and he was on his way. If I were to move again I would definetly use ABF again.  i have told several people they are the best.  Thank you again Mr Hall for your tips.    .

Service cost: $1634

Official company response

Jean,
Thank you for using U-Pack and for your great review. We love hearing from our customers! ABF Freight certainly has some of the best drivers in the industry. I love hearing that they're still helping out, even after retirement! Enjoy your new home in North Carolina! Becky H.

Alan H.
Oct 09, 2014
Long-distance move from New Jersey to Florida

Wonderful Experience.

U-Pack made our move from NJ to FL a worry-free experience.  They did everything they promised to do in a prompt and efficient manner.  The sales staff were very clear and concise as to what would be done, when it would be done and the costs involved.  Pick up and delivery were punctual and the staff were extremely courtious and helpful.  Everyone was a pleasure to deal with.  The delivery person even suggested putting small pads under the pod legs so my driveway brick wouldn't be scratched.  Very thoughtful!  I would absolutely recommend U-Pack.

Service cost: $1667

Official company response

Thanks so much for the great review, Alan! We're glad you had such a great experience. Best wishes in Florida!

Traci Cahill
Dec 31, 2014
Long-distance move from California to Wisconsin

Couldn't be happier.

I had never used UPack before my major move from CA to WI. I really cannot say enough good things about the service and the price! The service was exceptional from the departure location to the destination. From the beginning in was so easy to get set up and they did everything for me since I was at a loss for what size I will need. The destination facility was above and beyond great in working with me on an unload time frame. I had checked other pod companies including doing it myself with UHaul and UPack was cheaper than anyone (including if I had done it myself with UHaul). If you are looking for a moving company (like this where you load yourself), really..look no further. I will use nobody else in the future. Wonderful to use a moving company and have no worries other than what you already have to do to make a major move. Extremely happy!

Service cost: $2450

Official company response

Thank you for moving with us, Traci! We're so glad everything went smoothly. We appreciate your business and hope you are enjoying your new home in Wisconsin!

Sincerely,
Autumnn M.
U-Pack Moving.

Very Disappointed
Jan 02, 2015
Long-distance move from North Carolina to New York

Lost Cube!

I have used this company twice to move and the first time was great it was an easy decision to use them again. I was wrong!! I used a Relocube for my move and they LOST IT! Not just a few items, then entire cube is missing. It is likely I will never see any of my stuff again. And, they still have not offered any compensation. you can guarantee I will be telling everyone how terrible my experience was. .

Service cost: $1130

Official company response

I'm very sorry for your experience and would like to look into your situation further--if you haven't already, would you please send your move info to social@upack.com?

Thank you,
Autumnn M.

Staypuftman
Jan 05, 2015
Long-distance move from South Carolina to Maryland

Outstanding Value and Service.

Upack was great for our move from South Carolina up to Maryland. They gave us an outstanding deal - $320 for a 500 mi move, shipping center to shipping center. Considering that was inline with Uhaul pricing, it seemed like a no-brainer to not have to drive that stuff 7-8 hours. Both shipping centers were industrial but efficient and the staff was prompt. I also learned that ABF (logistics company behind Upack) was a union shop - if that means anything to you (it does to me). If you have the kind of DIY personality that doesn't mind getting your hands dirty, shipping to these centers saved us about 60-70% off the door-to-door price. I'd do it again in a heartbeat.

Service cost: $320

Official company response

Thanks for the great review and description on making a terminal-to-terminal move! DIY moving like this is a great cost-saving option. We appreciate your comments (and your business!)

Thanks again,
Autumnn M.
U-Pack Moving.

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These reviews are the subjective opinions of MoveAdvisor members and not of MoveAdvisor itself.

Company Info

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Their address is 6201 Rogers Ave Suite J, Fort Smith, AR, 72903, but movers usually cover a much larger area.

Company Notes

U-Pack offers long distance moving services that fit your needs and budget. Transportation, storage, and moving boxes and supplies are available nationwide as well as in Canada and Puerto Rico. We drive, you save! For a free quote, visit www.upack.com or call 800-968-1403.

About the Business

U Pack is also known as ABF Upack Transportation.

Licenses & Certificates for U Pack

To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the U Pack license numbers for the government record information:

ICC MC number: not provided

US D.O.T.: not provided

Local State License: not provided

Want more detailed information on licenses? See our detailed guide on moving company regulations here.

What is U Pack cost for interstate moves?

From 9335 reviews of people moving long ditance, we concluded that the market average costs are around $4866 when moving long-distance.

For U Pack, we estimate that their average long-distance moving costs will be around $2250, based on 301 long distance moving reviews.

This could mean that long-distance moving services costs of U Pack for moving between states is cheaper with about 54% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed U Pack. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on U Pack - a professional company located in 6201 Rogers Ave Suite J, Fort Smith, AR, 72903. Discover Fort Smith, Arkansas moving companies.

*MoveAdvisor may not be affiliated with U Pack and the estimates may be provided from other professional movers in our network.

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