Solomon and Sons Relocation Service

We hired Solomon & Sons Relocation Services for an interstate move from Florida to Colorado under a binding estimate of about $3,328. Our delivery address was provided during the estimate process and discussed multiple times during the move.

On the morning of delivery we were told the truck transporting our belongings was a double-trailer configuration and that it could not access our neighborhood, meaning a shuttle truck would be required at an additional cost of $500 before delivery could occur.

At that point there was no real choice because our belongings were already on the truck and delivery was contingent on agreeing to the charge.

The movers eventually arrived at 7:30 PM and were unloading until nearly 10 PM.

During the move, the crew indicated that shuttle trucks are “always” used. After reading other reviews, we found many customers describing the same last-minute shuttle charges.

We were informed that the truck transporting our belongings was a double-trailer configuration, which the company said could not access our neighborhood and therefore required a shuttle truck. The contract language refers to situations where a semi-trailer cannot reasonably access the destination, but the access issue here arose from the company’s decision to use a double-trailer configuration rather than a standard single trailer. Contractors and builders working in our neighborhood confirmed that double-configuration semi-trailers have accessed the area without issue.

While the contract does mention shuttle service, the likelihood of this charge was never flagged during the estimate process despite the company having our exact address.

The issue is not that shuttle service exists as a possible charge, but that customers are notified on the day of delivery when they have little practical ability to refuse it.

If you are planning an interstate move, I strongly recommend choosing another company. If you do decide to use Solomon & Sons, protect yourself by getting written confirmation in advance about the truck configuration being used and whether a shuttle is likely at your destination.

Move size: Partial Move Service cost: $3993

I have scarcely met more incompetent people in my entire life. Subsequent to signing the contract, all semblance of professionalism vanished. Evert aspect of this move was complicated culminating in a significant number of articles (of my relatively small apartment move) being received with varying degrees of damage, in some cases so severely it’s difficult to speculate how the damage was even caused. ABSOLUTELY AVOID! I cannot emphasis enough how horrendous this experience was. The only reason to choose this company for your move is if you’re an idiot or a masochist.

Move size: 1 Bedroom Home Service cost: $3962

What a phenomenal experience! Professional and polite from beginning to end. Sadly, I did have a piece that was a casualty but the fact that they owned it, guided me and apologized for everything over and over was reassuring. Called the office again met with courtesy, politeness and professionalism makes all the difference. Was guided again from beginning to end on how to make sure everything was a smooth transition moving from Miami to Dallas made all the difference.

They all work hard and I live on a 3rd floor with no elevator, seeing them moving everything piece by piece with a smile is worthy of recognition and praise

Move size: 3 Bedroom Home Service cost: $5600

DO NOT USE THIS COMPANY.

Moved this past weekend and they broke half of my stuff including a television, desk, snapped my entire bed frame in half, stuffed lamps into cardboard boxes among other things.

Their response? Not only would they not trash the things they broke, they left all the boxes and trash for me and my elderly parents to have to haul to the dump stating "it's illegal for them to remove the debris from my home". My dad nearly threw out his back having to help me carry all the heavy items.

When I called to speak with a manager? He stated it wasn't in their standard business practice to get rid of the damaged items and they didn't have to offer any recourse.

Don't make the same mistake I did.

$5k in damages for a $4k move...

Move size: 2 Bedroom Home Service cost: $4000

Extreme dissatisfaction with the services provided by Solomon and son company. My experience was overwhelmingly negative, and I would strongly advise anyone considering using this service to look elsewhere.

From the outset, I found pricing structure to be deceptive. While the initial quote appeared reasonable, the final cost escalated significantly due to numerous fees. The total expense was far greater than I was initially led to believe.

Furthermore, the level of customer service deteriorated dramatically once I had committed and paid for the move. I specifically confirmed with salesperson Jason that my move would be completed by a certain date, having contacted your company almost a month in advance to ensure timely service. Despite these assurances, my belongings were delivered 25 days after the promised date and 11 days beyond your own lenient 14-day window outlined in the contract. In total, my move took an unacceptable 35 days.

Additionally, the practice of combining multiple customers' belongings into a single truck appears to be a recipe for damage. As anticipated, I did experience damage to an item. An item worth $200+ was broken during the move, for which your company only offered a paltry $30 in compensation. STAY AWAY FROM THIS COMPANY.

Move size: 1 Bedroom Home Service cost: $6000

If I could give zero stars, I would. Solomon & Sons Relocation is the most unprofessional and untrustworthy company I've ever dealt with. They are outright thieves, and I urge anyone considering them to look elsewhere immediately.

First, don’t trust the 5-star reviews—they’re likely fake, posted by people doing the company a "favor." Here’s my nightmare experience:

The Pick-Up: The movers arrived and, in the middle of the humid Miami summer, turned off the AC, opened all the windows, and let bugs swarm into my house. They then claimed I had more boxes than quoted, adding bogus overage fees for a “transport truck” they promised would be refundable (it wasn’t).

The Move-Out Process: The move-out seemed efficient, but it was just a facade. The movers practically demanded a tip, asking, "How did I do?" I told them I'd decide when my furniture arrived. Good thing I held off—they destroyed my belongings.

The Arrival: Delivery was a disaster. Though initially on time, they rescheduled, and then arrived two days late. When they did show up, they were four hours late and demanded payment upfront via Zelle or cash—a huge red flag! They do this so you can’t dispute the charge once you see the damage.

The Damage:

Both OLED TVs: Smashed.

TV stand: Destroyed with a crater-sized chunk missing.

Furniture: Scratched and damaged.

Missing items: Almost left boxes of clothing on the truck until I convinced them they were missing.

They refused to take items up the stairs and made me unwrap everything myself because they were “busy” and “tired.” Then they refused to clean up their own mess, leaving me with all their discarded packing materials.

The Scams: The drivers openly complained about the company screwing them over and admitted to charging for unnecessary “add-ons” like the transport truck, knowing people forget to request refunds. But guess what? They don’t give refunds anyway! Despite photo evidence of the full-size truck in front of my house, they still denied my claim.

Because I didn’t buy their overpriced insurance, they treated my belongings like trash. Their compensation? A laughable $0.10 per pound, which doesn’t begin to cover the $5,000+ worth of damage they caused. They count on people not pursuing such a small claim, but I am. I’m opening a lawsuit and spreading the word through my well-connected real estate network in Florida.

Final Thoughts: Solomon & Sons Relocation is full of scammers and thieves with zero responsibility. They’ll squeeze every last cent out of you, beg for tips, and leave you with damaged or lost belongings. Do yourself a favor and run far, far away from these crooks. Your wallet and your sanity will thank you.

Move size: 1 Bedroom Home Service cost: $5500

Excellent. When the movers arrived on time and were given their initial instructions, they got right to work. Even though we were moving from a third-floor apartment without an elevator, we nevertheless managed to load everything in under an hour. The workers and the foreman were respectful, competent, and ready to carry out any additional instructions. When relocating to a small storage unit, our team used tried-and-true packing methods to guarantee the safety of all of our possessions during the move.

Move size: 2 Bedroom Home Service cost: $4255

It was really easy to plan the transfer. Calls and emails were usually courteous and promptly replied. Outstanding rates without any effort to inflate the time or expense before or during the relocation. Movers arrived on schedule. The team was really kind, amiable, and efficient. They were really careful with my belongings and furnishings. Nothing was merely placed onto the vehicle; everything was properly packaged and wrapped. Nothing has even the slightest dent or scrape. I'll gladly use them once more in the future!

Move size: 2 Bedroom Home Service cost: $4890

Working with Solomon and Sons Relocation Service was a dream come true for me. They have an exceptionally competent and helpful customer service department, which I dealt with when I contacted them to ask about their services. The staff was prompt and prepared with all the necessary tools, dollies, and protective padding for the relocation day. They took great care in wrapping and loading each piece of my antique furniture. What really stood out to me was how they effortlessly dealt with difficult situations, like squeezing a big wooden table down a little stairway. Nothing was damaged or lost in the timely arrival of my belongings, even though we were in the middle of a long-distance move. With no hidden fees, their price was completely open. Hire their expert staff if you want your move to go off without a hitch.

Move size: 2 Bedroom Home Service cost: $4450

Terrible experience. Pay attention to the bad reviews because that is likely what you will experience. They will sell you on something and then it will be a different company and different experience at pick up. They will not work with you to solve the problems. They subcontracted to Revolution Van Lines and it was bad. From longer timeline to tons of damaged belongings. Pushing to sign paperwork at the end up pick up at 11:30pm and unloading at drop off at 3:45am. Pretty much a scam. I am highly disappointed and regret booking through Solomon and Sons.

Move size: 2 Bedroom Home Service cost: $5780

I rarely leave negative reviews, but my experience with Solomon Brothers was so unprofessional and disorganized that I feel others should be warned. From start to finish, the process was filled with issues.

They shattered part of a glass stairway during the move and never took accountability for the damage. Closets were left unpacked, and when we questioned them, they insisted the job was complete, even though it clearly was not. To make matters worse, their time reporting was inconsistent; they claimed to spend hours on tasks that simply didn’t match what was actually done.

Although they advertise themselves as being “high-end” movers, they had to be constantly reminded to wear booties and cover the walkways—basic steps that any professional company should know to do automatically. On top of that, their customer care was equally disappointing. Jennifer, in particular, was the most unprofessional person I have ever worked with—unhelpful, dismissive, and unwilling to take responsibility.

Overall, this company was far from the reliable, professional service they claim to be. Between the lack of accountability, the incomplete work, and the disorganization, I would strongly recommend looking elsewhere for a moving company.

Move size: 2 Bedroom Home Service cost: $4510

I highly recommend Solomon & Sons Relocation Services! The team was professional, reliable, and went above and beyond to ensure my move went smoothly. They arrived right on time and immediately got to work with a clear plan. What I appreciated most was how respectful they were of both my time and my property. They worked diligently without cutting corners, and the entire move was finished faster than I expected. It’s clear that this company values customer satisfaction, and it really shows in the way they operate.

Move size: 2 Bedroom Home Service cost: $3765