Sawgrass Moving And Relocation Inc

The guys who packed my items were really good. They did a wonderful job and I hope they will get a raise soon because they deserve it. The guys who loaded the boxes and packed the truck were really good as well. The only thing that they need to improve is how they loaded my bed. I had indents from the boxes being packed so close to the bed for a few days after I received my items. The truck was clean and new on the inside and out. My items arrived in good condition and on time. I would use this company again and recommend to any family and friends.

Move size: 3 Bedroom Home Service cost: $1600

Morning Samantha,

It has taken me some time to write you as settling in here in

Montana has taken us a great deal of time.

I wanted to thank you for helping us begin our move and for

The time and effort you afforded us. And your kind and courteous deamenor the entire time.

Jimmy and his crew were very professional and quick, although the cost of the move exceeded our original expectations much more than we had counted on. More than double!

At the end, Danny and Ky did an amazing job unloading us.

Just one piece of furniture has a small scrape on it, and

Not certain when that might have happened, but those

Two went over and above what was expected of them.

Worked hard and for a great deal of time unloading us

Until late in the evening.

Again thank you and Sawgrass for being there during a very

Stressful time in our life.

Sincerely,

Colleen and Ron Bailey.

Move size: 3 Bedroom Home Service cost: $8000

This is a very crooked company. First of all, they quoted me a low price. Then there was a second phone call to verify what I had to move. I added a few things and the price went up 75%. They grossly overestimate the cubic feet for your furniture. I told them I had 30 Bankers Boxes – they estimated them to be 3 cubic feet – I measured mine and they are 1.1 cubic feet for example. During this second call I spoke with Anthony and he is a liar. He made a big deal about being careful about not going over the cubic feet estimate because if I did then it could cost thousands of dollars more. He said that I should purchase 50 extra cubic feet because if my actual cubic feet I need was less than the estimate then they would adjust the amount I had to pay on delivery. This did not happen. The estimate was 569 cubic feet and my actual cubic feet was 450. Anthony did very well for Sawgrass Moving & Relocating and I wouldn’t be surprised if Anthony was making a commission because they over charged me 129 cubic feet – that is a whopping 26.4%. They also charged me $75.00 for stairs. Since Sawgrass is a broker, they hire movers and the movers also charged me their full price for the stairs too. When I called Jaime in customer service, she said she would look into this but has failed to contact me. They are very nice when they are selling you their service, they lie and don’t do what they say, and ignore you when you find out they overcharged you. Please, don’t use Sawgrass or any broker to move.

Move size: 1 Bedroom Home Service cost: $3851

Excellent, professional service with Sawgrass Moving . Scheduling the movers was quick and easy, and their services were very affordable. By the following afternoon the movers arrived. They listened to my requests and followed my directions very well. My husband works in the entertainment industry, so we have been moving around quite a bit. I know how the process works and Sawgrass Moving made it really easy. I appreciate all of the services they have. I was able to set up a move that I barely had to do anything for.

Highly recommend this mover to anyone who is looking for a someone good.

Move size: 3 Bedroom Home Service cost: $3000

I was very pleasantly surprised with how smooth my move with Sawgrass Moving was. They listened to all my concerns and answered patiently all my questions. They arrived on time both for the pickup and delivery and did a fantastic job packing and unpacking my belongings. They took very good care of my delicate items, furniture and appliances, unpacked them carefully and placed them where I asked. Without hesitation I would use them again and also recommend them to all my friends and relatives. They’ve deserved my trust and respect as well as a good tip. Just keep up the good work, guys!

Move size: 3 Bedroom Home Service cost: $2300

Sawgrass was quick to go back and forth with me when they wanted my daughters business with her move from Orlando Florida to Washington State , needless to say this has been anything but Convenient the gentleman that wrote the contract could no longer be contacted and Customer service has not been able to do anything to help even track down my Daughters and 1 year old grandsons belongings . I have sent many emails within a 24 hour period once we realized something was wrong to still not get any help with the matter except to be told by the moving company that was contracted by Sawgrass Moving, that I was Mental for wanting to know where thier belongings were and what the timeline was !! This has yet to be determined?? Becareful with this company handling your moves you might never see your belongings again.

Move size: Studio Service cost: $1853

This place is an absolute scam!!! ALL of my belongings (many pieces that have been in my family for generations) were picked up last Wednesday, November 4th. I was told that it would be 3-7 days and that I would be sent a tracking number THAT NIGHT. I have received ZERO information about where my belongings are. I called yesterday and spoke to them and they told me they would call me back. Never did. Called again and was told that the woman I needed to speak to was busy on the phone so i couldn’t get any information. She said she would call me back that day. Never did. I called again this morning (it’s been 6 days now since they picked up my stuff and I’ve heard NOTHING) and she told me that she doesn’t know where it is because they aren’t the carriers. Now apparently she’s going to try and contact them to hopefully find out where my stuff is. I’m extremely upset as many of these things have huge sentimental value to me and these people seem to not care what so ever. Additionally they clearly do not care at all about the fact that I have to work and therefor need to know when they’re coming. Save yourself the stress. These people are BROKERS!!! TRUST THE NEGATIVE REVIEWS, THIS PLACE IS HORRIBLE!

Move size: 1 Bedroom Home Service cost: $2130

We contracted with this company in good faith. Spoke to Robert that seemed to generally care about our concerns about the move. We paid half which was 531.03. When the movers got there we got a call from Carlos who tried to tell us that we had more sq footage then contracted. My husband works contruction knows sq footage and asked how was he measuring. We had 30 boxes a queen bed and a 66 inch tv and computer monitor. Then carlos stated that the crating the Tv was being charged 150.00. He wanted 500.00 for his expenses. He was told to leave the apartment and lock the door. Instead he loaded the truck up with our belongings and took it. Several text message no contact. Then I was able to contact the office and was told our balance was 575.00 then Friday we got a call from the driver and said we needed to pay 916.00 to have our stuff delievered. This now week 2. They are saying we owe an additional..700.00 which would have cost us 2000.00 which is far from the 1600.00 that was contracted. Then yesterday we got a call from someone on a burner phone. Saying we need to pay 700.00 to move it and more once they get here. When we called back the number was disconnected. We have been waiting since the 30th of October for our belongings and haven't gotten it. We don't know who we are talking to we are not responsible for paying expenses for the driver..that is not our call. They were told to leave our belongings to make other arrangements and they took it any away. Our personal information is in that load.pictures of my mother who has past. My medication..our clothes my office equipment my children birth certificate..everything we had was in there and they are holding them. When I went to text Carlos he denied knowing me even though I had text messages from his phone saying he was the driver and threatened to call the police on me for harassment..then commented call Sawgrass. Everytime we call goes to leave a message you.text them and they don't respond when I went to tge email that gave me the copy of the estimate it tells you.to.click the link of the order number and when you.do it tells. to call customer service. They dont answer. I am forced to take legal action for the stealing of our belongings

Move size: Studio Service cost: $1060

I was facing a daunting move from Texas to Florida, and feeling a bit overwhelmed with all the choices in movers. I called sawgrass moving and automatically I knew I had made the right choice! The customer service personnel was fantastic! She was very patient with my many questions and concerns! Later when the truck was actually at my house, I was so impressed with the level of care and professionalism they handled my belongings; almost as though the things belonged to them! Absolutely nothing was damaged and they arrived exactly when they said they would! All this for only $2,400! I will be recommending them to everyone I know, moving or not!

Move size: 3 Bedroom Home Service cost: $4300

I was contacted by Sawgrass after putting a quote request into a moving company finder website. The agent who contacted me seemed friendly and authentic, and after recieving a cost quote, I reserved a move for a two day window in June, and paid the $500 deposit. I was told a driver would contact me within a few days of my move to verify details and give me an eta.

That first day was the LAST TIME any person from Sawgrass or any contracted driver reached out to me. As the scheduled window got closer and closer, I called the given customer service number multiple times to try and get any information on my scheduled move. Each time that I called, the woman answered in a completely unprofessional way, never had any more information to give me about the status of my move, and repeatedly told me she would reach out when anything came up, yet never did. I tried calling and emailing the original agent that I spoke with, but to no avail there either.. Even on the days that I was given for the driver to arrive, I was unable to get any information from them whatsoever.

Ultimately, the moving days came and went, and I still never heard anything from anyone at Sawgrass or any contracted company. It became very clear over this time that the company only wanted my deposit money, and had no intention of actually moving my belongings. Because of this, I am not only out the money I paid in deposit, but I've had to completely change all of moving plans.

Please do not fall for this company's scam yourself, and seek other ways of relocating. This has been one of the worst and most stressful experiences I've had to deal with, with any company or service agents.

Move size: 1 Bedroom Home Service cost: $1900

We used Sawgrass today to move our office and they were amazing from start to finish. When we called they listened to what we needed and gave us a clear idea on what we would be spending. The guys showed up early and got all the paperwork finished before the move. There were no surprise cost and we really appreciate that. The trio we got were champions. We are in no way easy to deal with and they were so nice about everything we threw at them. They moved everything fast and efficiently and put it exactly where we wanted it.

Move size: Office Move Service cost: $6200

This company is fraudulent. Stay away.

Talk is cheap. Your money, time and belongings are not. Don't fall for their promises--as soon as you book and put your deposit down, you are off their radar. They will sell your job off to a moving company and not take any responsibility. Check out the negative reviews (including on BBB)--too many say no movers showed up, their belongings never showed up, etc.

Don't fall for the high Google rating. Isn't it strange that all of the Google reviews that gave 5 stars were left by reviewers who only left 1 review for this company or 1-2 reviews for other moving companies? The "good reviews" are clearly fake. All negative reviews seem to have been written by real people, with a track record of other reviews.

I was lured into booking with them after getting multiple assurances (that a Certificate of Insurance would be promptly delivered, that they would be with me "every step of the way," etc.) To the contrary, no Certificate of Insurance was delivered and their service line never responds to any questions or requests.

As for the Sawgrass moving folks, just know that the company is not a perfect form of shielding you off from personal liability.

A more detailed review and updates on future developments to come.

Move size: Studio Service cost: $3000

I've never been a fan of moving but I used Sawgrass Moving and Relocation, the process couldn't have been easier! They discussed everything and upon getting the bill it was actually lower than the estimate. The movers themselves arrived on time, went over the plan in detail, packed all of our furniture with care and took the same care when unpacking at the new house. In addition the team lead on the job was very nice and the staff in general were all very friendly.

Move size: 2 Bedroom Home Service cost: $3480