New Way Moving Services

Debra provided excellent customer service from start to finish. I received my quote months in advance and I appreciate Debra for honoring it. She was very helpful in providing a date, 1 date was so quick it was too soon. She didn’t become discouraged as my requested date drew near and kept me updated daily. The transport company used arrived on time, was professional and QUICK. My car was placed on the truck from PA to TX at about 2pm on a Sunday and arrived to me the next day, Monday night by 11pm. Jesus is Lord! QUICK service and excellent customer service! Thank you!

Move size: 3 Bedroom Home Service cost: $2145

I recently shipped a vehicle from Michigan to Washington state. I initially attempted to use the largest company but their shipping offers - and especially the length of time on hold when calling them - weren't great. New way moving came in with a better deal and I was able to get the same agent on the phone multiple times without being put on hold. For completing the shipping on time, for a reasonable price, and communicating effectively they earned 5 stars from me.

Move size: 3 Bedroom Home Service cost: $3266

I can’t say enough about how wonderful Debra was to work with. She really took the time to tell me how the whole process works and made me feel at ease. She worked very diligently to get my car back home from NY to WA. Sounds like everywhere is short carriers and everyone is trying to move their cars, especially in the summer. So I did end up paying more for the carrier then I originally hoped but that was not any fault of Debra's that’s just the craziness of the times right now. Again- work with her if you can, she was so great!!!!

Move size: 2 Bedroom Home Service cost: $2209

This company out of Chicago was the worst. I signed a contract for one amount then when it was time to ship they asked for more money. On top of that the lady Debra went off on me stating that I need to just pay the extra money and it’s shameful that I was leaving my mother without a car. She inserted herself into my family business and was very unprofessional. She cursed me out and told me that I need to be a shamed of myself leaving my mom to have to call an Uber. She was by far the most unprofessional and worst person I have ever dealt with in my life. I will never conduct business with this company ever again. They need to be shut down immediately and Debra needs to be fired. The car was supposed to get picked up on Friday and was no call no show all weekend and was finally picked up 9pm on Monday after me having to call them over and over again. I got the run around from Friday to Monday. Please do not use this company to transport your car.

Service cost: $1650

I was given a quote that was better than most. This is how they hook you. Vehicle was to be picked up between 11/23 and 11/26. They strung me along, saying it would still be delivered on time, 12/2. On 12/1, Debra called me saying the price would be almost double the original quote. She blamed it on the holiday season. I scheduled this early in November. I guess the didn't know in November that there would be holidays in December. Do not do business with this company. You will be scammed!!!!

Service cost: $1230

I reserved to ship my car three weeks before the shipping date which is 10/26 and I was promised to ship my car with in a week from 11/13 which that never happened. The lady Rachel, she seemed nice in the beginning but she was unprofessional,and rude. I was screamed at for asking when my car will be picked up after being patient for More than 3 weeks. Every time I call, this one lady keeps picking up and hanging up the phone. I was told that my account is being on hold and the full refund is being processed on 11/23 Which I never got my refund. Please take your money and do business with the company that cares about their business. Save your self from headache.

Service cost: $850