Nationwide Moving Services Inc

First off after paying my deposit, my husband passed away, I called to put a hold on everything I didn’t know what I was going to do, totally rude said they already have it scheduled…… my response was “and?”

I went ahead with the move they showed up in a RENTED truck not big enough had to wait for 2 hrs for another. When delivered OMG suppose to be there 3-4 Showed up at 8:00, I was told they pack, load, store, deliver, unpack, stage umm NO! My dining table leaf end was broken off + support bars on 2 chairs broken off cost 1200.00 one year prior, my husband new power chair never delivered ( he wanted it donated to the VA) never saw it again, boxes with so much damage( contents) all my crafting cabinets wheels broken. My sewing table is not level anymore. My file cabinet is all scratched up, knobs off new BBQ, so much stuff I’ll stop. Isomer service didn’t help at all with everything going on I was just over it all NEVER AGAIN.

Move size: 3 Bedroom Home Service cost: $7888

Please STOP...READ CAREFULLY MY REVIEW...DO NOT USE NATIONWIDE... be aware that Nationwide will make promises they cannot stand behind as Nationwide is selling your moving job to another company. Nationwide lies to you with any question asked. For example, for my out of state move I was told there would be a semi...on moving day 2 small trucks arrived. The sales people only care about getting a deposit from you based on your description of the move. Next, a little later down the road, you will receive a call from another person who will do an actual audit and the price will go up 30-40%. At this point you cannot get your deposit back. Another big issue for anyone moving a household of nice furnishings is that they assure you all your items will be both padded and shrink wrapped (again they say anything to get your money).Also, I was also told and paid for boxes for my nice framed art. Neither of these tasks were completed. So much of my furniture was nicked/scratched as it was not covered and my art was taped together (not boxed) causing paint to be removed from the frames. The moving company hires an unknown group of individuals to load your valuables and then another at your end destination. These helpers don't care about your items and are only interested in getting paid. Additionally, the group of people that load are not the ones that unload. I had several items that did not get reassembled as the helpers at my end destination simply explained they did not know how to do it. In my case the helpers were actually angry as the moving company did not give them the full truth about how much work was involved. They were angry and took it out on me...boxes that were color coded and clearly marked were just put anywhere. My husband and I are retirees and had to later pay handy men to bring items up from basement or the garage that belonged upstairs. I had several items damaged but one expensive item completely destroyed. The mover explained to me that Nationwide would give me a call when they saw my comments on paper work that I had to sign. Of course Nationwide informed me this is not true and that I needed to place a claim with the moving carrier...One more important tip if you use this unscrupulous company that will sell your job to another moving company with no principles...when they list your items to be moved there will be codes next to each item (I truly did not notice at the time) indicating condition at origin. They listed SC/W next to ALL my items which means scratched/badly worn and SO next to mattresses which means soiled. Guess this is how they get out of paying any claims. Who would pay thousands of dollars to move scratched and badly worn furniture. In my case, I actually had a lot of new items for my newly renovated home. It has been 3 weeks since my move and I still continually find things damaged. This was not a good experience for my nearly $12,000 spent. There is no exaggeration here...only a true depiction of what happens when you decide to use Nationwide.

Move size: 3 Bedroom Home Service cost: $14000

Please for the love of god do not use this company. If I was wealthier, I’d sue them for the way that they treated me. They were insanely unprofessional and rude. I was moving from FL —> PA for school. I was only contacted about pick-up and delivery of my items 16 hours in advance which is absolutely not acceptable since I had to plan when to empty my old apartment and when to arrive at my new (empty) apartment. They arrived a day later than promised without letting me know until 16 hours beforehand (they assured me they’dletmeknow 2-4 days beforehand but then no one picked up my calls). Upon pick-up, charged an extra $800 (despite being late and forcing me to work harder to clean the apartment before my lease was up). Upon delivery, they kept changing the date of delivery 6-16 hours beforehand (keep in mind I had to CANCEL my flight in because they expected me to WAIT IN AN EMPTY APARTMENT FOR 30 DAYS TIL THEY DELIVER — my furniture has been sitting in a warehouse near my Florida apartment for 1.5 weeks). Then when they finally arrived, they charged an extra hidden fee for a “shuttle service” that no one agreed to. And then more for elevators etc — in the end I paid over twice as much as expected. I signed the contract for $1850 and ended up paying well over $4000. For the extremely rude customer service (especially Heidi at CobraVan lines and Jennifer at National Moving Services) and hidden fees and late delivery/pick up, this has been the worst moving experience of my life. And I hired them to make it easier. I wish I just packed my stuff up myself, so please save your money and go somewhere else. I wish I could sue these companies but I hope you all see this and put them out of business.

Move size: 1 Bedroom Home Service cost: $4000

I really feel this story needs to get out there. DO NOT HIRE THIS COMPANY!! National contracts their movers. I happened to get HAYK's. They showed up late and understaffed. Two men. When I got to the other side my items were thrown in a box and sealed. We have missing items. broken items. They showed up in an unmarked old truck nothing to identify them as professional on any level.

This is a major SCAM. As the hours passed and the movers Yan became increasing irritated called in their Boss who showed up at my home to put a new contract in front of me demanding to sign to an increase. Mike the Boss is aggressive and was making me feel unsafe in my own home. Saying you have to do this, or we will not move your items. They operate out of the pressure of deadlines and intimidation tactics. National gives you after hours # to call in case this situation happens. (don't bother) National and their teams are closely involved with this company you are very much on your own. I called the call center 3 times frantic seeking help. expressing that I was scared and nervous having these man in my home. No one ever called me back. It gets worse please CONTINUE READING. as they were packing master bedroom area, I went in 3 different times to notice that the bedroom slider was unlocked, and wooden stick was removed from track. So, I put it back really not taking note at that time.

The men left after 11:00 pm. I just wanted them gone. I was scared and exhausted. At 1:30a.m I was awaken by someone trying to break into my home by violently shaking my slider door. I called 911. and have all information documented.

When speaking to national the next day VERONICA and relying on all details. She was unprofessional, unsympathetic. They threatened not to deliver items until I paid new amount.

National promises the following details:

1. Professional Door to Door service- NO

2. Expert advice and guidance throughout the course of the move. - NO

3. Disassembly of all standard furniture. - Some

4. Reassembly for all standard furniture. - NO

5. Itemized inventory indicating condition at origin - NO

I still am not finished unpacking all the broken parts of my life.

Plus, all missing items, but I didn't want to wait any longer to warn customers that are considering using National or Hayk's. DO NOT USE THIS COMPANY !

STOLEN ITEM LIST

60 inch TV

Black Louis Vuitton silver hardware purse.

Formal wear /Dresses/Clothes

I would like to reach out to other victims and talk about this further.

Please review pictures. I sincerely hope that sharing this experience will spare others the grief and anguish of a costly unprofessional move.

Move size: 3 Bedroom Home Service cost: $4363

A seamless long-distance moving encounter with AmeriSafe Moving. Extremely well-run and competent group. worked effectively and arrived on schedule. took extreme care when handling possessions. premium packing materials were used to guarantee security. Great communication, which kept us informed at every stage. Items arrived undamaged on the agreed-upon date. In the new house, movers helped with the furniture placement. Unstressful encounter; I'd use their services again

Move size: 4 Bedroom Home Service cost: $3972

So, I was actually the friend who did the moving booking for a couple that were in a serious bind. My friends had to move across country and I had no idea most other movers would be so terrible on the phone!

Nationwide was the first to give me a reasonable quote, answer my questions, and not browbeat me with sales tactics. I booked them on that alone. Moving-wise, they were amazingly professional.

I'm definitely recommending them to others!

Move size: 1 Bedroom Home Service cost: $3000

Being someone who is really busy and unorganized, Nationwide Moving Services made my process of moving to my new home so much easier. There were really responsive to all my questions and requests, making the process for me so much smoother. The movers that aided me were efficient and really nice. They had the organizational skills that I lacked, reason why I hired them to help. If I were to move again, they will be the ones that I call, and if a friend needed someone, Nationwide Moving Services will be the ones who I would recommend!

Move size: 1 Bedroom Home Service cost: $300