Nationwide Moving Services Inc

It started out with really good customer service from Jimmy. He never did tell me they are a broker instead of an actual moving company. He did say they do about 4000 moves in a month instead of saying they contract and sell 4000 moves a month. The customer service continued up until the day of the move and then they washed their hands of me. They say to call on the day of the move if the dollar amount of the move changes however they don't answer their phones after 5 pm, so I was stuck paying the moving company over $2000.00 more than the original estimate. Also I had no decision rights into who the actual movers would be which has turned out to be a nightmare. They contracted with Moving Wise company which if you look has really bad ratings and reviews on Yelp. I will tell everyone I know that if they call a moving company, the first thing to ask is "are you a broker?" If the answer is yes then HANG UP!

Move size: 2 Bedroom Home Service cost: $2630

DON'T USE THIS FIRM. It started out as a great experience with excellent service from Dean. However, he did not make it clear that they are brokers and not the actual movers. I was given a quote without anyone visiting my apartment to assess how many cubic feet of space was needed. NEVER HIRE A MOVER THAT TAKES THIS APPROACH. Furthermore, I was told 3-4 men would show up to pack and load and that the truck would fit under an overhang to be able to park near the elevator in my building. The truck was too high and only two men showed up, although they were able to recruit a local helper once they arrived; otherwise they would have never finished packing me and loading the truck in the one day I was promised would be the case. It turned out that more cubic feet on the truck were needed so it left me feeling that the quote I received was a low-ball one deisigned to get me committed before I knew the real cost. I had been told that the move from Mass. to Florida would likely take 4-7 days, but on the day of the move, I was told it could take up to 14 days unless I opted for expedited delivery that turned out to cost me approx. $1,000. Since the cost to stay in a hotel for the additional nights would exceed this cost, I felt I had no choice but to pay this fee. I feel as though I was misled and that I was a victim of a bait and switch process that left me no choice but to pay the additional fees. The final cost turned out to be about double the original quote. Had I been aware of their misleading fee practices, I would have hired an actual mover and not a broker. Despite all of this, the move itself went well and they arrived in four days.

Move size: 2 Bedroom Home Service cost: $11900

My husband and I spoke with the company on five different occasions as we make our moving plans to move a nine hour distance. The company representatives took information about number of rooms, size of rooms, number of cabinets, size of closets, specific pieces of furniture, and the like. In addition, the company assured us they had adequate staffing to come and pack all of our belongings into boxes, load everything into the truck and move out within a two day period. We paid an additional $2500 for them to PACK OUR BELONGINGS INTO BOXES FOR US!!!!! The day before our anticipated move, the company called and informed us our entire move would happen in one day. We repeatedly reminded them that they were to both pack and move us and they agreed this was the case and they would have enough staff. On moving day, the actual movers called to report they would arrive at 11 AM and there were only two of them. They were unaware they were supposed to be packing us and had minimal boxes in the truck. What was supposed to be a more leisurely, yet expensive, experience for us ended up being an extended family, all hands on deck to prepare to vacate our large home in ONE DAY prior to closing two days later. We went to buy our own boxes even though we had already paid them for their boxes. The next 15 hours were spent packing our entire house as they loaded boxes into ONE smaller than needed truck. When moving into this home, two trucks that size were required and the company had this in writing. Nonetheless, they arrived with ONE, promising all would fit. At 8:30 PM, they told us not everything would fit. More family and friends were called and all items that could not fit went into a family member's garage with US DOING ALL OF THE HEAVY LIFTING AND MOVING of this "excess" for which they should have had a plan. The movers finished in the wee hours and tried to get us to agree to several days in delay to move into our new residence. After too much negotiation, they finally agreed to show us as planned to move us in. Because of the excess and great distance, and no promises to reimburse us for boxes, time, stress, etc., we had to rent our own UHAUL to transport the excess and move it ourselves after closing. My husband had to spend money for a flight back to our city in order to assist with all of this. The company demonstrated POOR COMMUNICATION, complete lack of accepting responsibility, did not wish to reimburse us for damaged items --two family heirlooms, and were quite rude when called about our complaints. We will never use this company and will recommend others ANYWHERE ELSE!! They finally offered to reimburse us less than $100 for our trouble. This was our fifth big move and we have never had such a terrible experience. This company also charged more than double the others used in the past. WORST MOVING EXPERIENCE EVER. DO NOT USE THIS COMPANY!!!!!

Move size: 4 Bedroom Home Service cost: $14000

This company is horriable. I googled moving companies and their company came up as a five-star moving company, they contacted me and I gave them my information on moving from FL to MI. gave a list of items and a tentative moving date. I paid the deposit of $7,584.20 with my credit card thinking that they would charge me the month of the move not 2 months before. Now I have to pay interest on this charge.

I called to cancel the move due to my partner getting a leg infection (cellulitis) and spend 6 days in the hospital. When I explained my situation and asked for a credit of the deposit, I paid back to my card they were rude and unsympathetic about my situation. They stated that I was past the 72-hour cancelation period, and I have to pay the deposit without refund. They penalize me for using them and a tentative move date, this is scam and fraudulent.

They did nothing as far as moving me, they took my information and ran with it. No move, no packing, nothing, they did absolutely nothing for me. they have shady, unfair and deceptive practices.

I have stress and sleepless nights because of this and of the health issue of my partner.

They have over 300 horriable reviews with the BBB and other sites as well. I'm retired and on a fixed income, this money was hard earned and they could care less.

Someone needs to do an investigation on their deceitful scam company.

If they were legit and professional their reviews would be outstanding.

I give them a ZERO RATING. ALL I WANT IS A CREDIT BACK FOR THE MONEY PAID TO MY CREDIT CARD.

Move size: 3 Bedroom Home Service cost: $18963

Very professional! We have used other movers in the past and my wife and I were blown away when we went with National Moving Services Inc this time around. They were highly professional, and communicated well. The three gentleman that helped us worked quickly and had a lot of hustle, especially for moving heavy furniture down from a third level apartment. One thing we noticed was that the three movers seemed to have a strategy and worked together to work as efficiently as possible. We will definitely use National Moving Services Inc again if we need movers in the future.

Move size: 3 Bedroom Home Service cost: $4430

Moving is generally a stressful experience for anyone going through the process. I compared numerous moving companies and services before moving forward with National Moving Services Inc . They have a comprehensive list of trusted carriers that they rely on for contracting to assist customers. I was not happy with the first carrier assigned to my move, and National Moving Services Inc promptly found another that met my desired criteria. There were no hidden fees or surprises upon pickup or delivery from my desired carrier (Sprinter Van Lines). All items were in the same condition in which they were packed, and were accounted for upon delivery.

Move size: 3 Bedroom Home Service cost: $3560

It was time to move and I didn't know where to begin. Until my friend said that they used National Moving Services Inc , and they took care of everything! So I called them. The process was quick, easy, and hassle free. The movers were on time, courteous, and very neat and orderly when packing our belongings. The move was seamless, and stress free. I was a little nervous about the delivery of our belongings, since I have heard stories of other moving companies, being late and items stolen. But, National Moving Services Inc , showed up on time and nothing was broken or stolen.

Move size: 3 Bedroom Home Service cost: $4200

I would highly recommend National Moving Services Inc Movers! I contacted them and John got back to me quickly. He was a pleasure to work with and answered all of my questions! The movers showed up on time and were very efficient. They never stopped moving! The truck was loaded within 30 minutes. At the other end, at a storage unit, they loaded the elevator efficiently and quickly and packed the unit with ease. We will definitely use National Moving Services Inc Movers again when it comes time to move our items from the storage unit to a new location. Efficient, polite, wonderful to work with!!!!

Move size: 3 Bedroom Home Service cost: $4560

This was my first time using a moving company and wished I had used them sooner. It was the best experience. I have always been stressed when moving because I live alone and moving usually takes the entire day. This company's movers came on time, moved everything in a very timely manner and they even made sure my boxes were secure. My apartment was cleared in literally 30min, and everything unloaded in my new place in 20 min. If I have to move again or if I know anyone that needs help moving I will definitely be using this company again and I highly recommend it to any one who hates moving. It’s very affordable and worth every penny. Thank you again, you made my move easy and smooth. I forgot my movers name but the team was awesome!!!

Move size: 2 Bedroom Home Service cost: $3200

They are CROOKS! The contracted another moving company "Jackson Movers", who then upcharged me while my belongings were sitting in the hot Texas Sun. Jackson movers have TERRIBLE reviews but I had no control over who National contracted. In the end I have many broken items that will never be replaced and I am still looking for items that were allegedly packed onto the moving truck. They also charged the moving truck company who picked up my belongings from Jackson Movers. Told them they were not allowed to load his own Truck and charged him for it.

Move size: 4 Bedroom Home Service cost: $11300

We used this company to move about 30 minutes away and they were an AWESOME company to work with. From the beginning to the end, I conducted my business with kind, caring, and overall positive people. They truly understand how stressful moving can be, and do their best to eliminate as much of this stress as possible.They did a preliminary "walk through" of our place over the phone to get an accurate estimate of the amount of things that needed to be moved. They were up-front with all of their costs, and if something was mandatory for the move that we provided, they removed it from the invoice (such as mattress bags).

Move size: 2 Bedroom Home Service cost: $2745

I had been moving a lot for the past 12 years, Sam is the owner of Hayk Moving was always on contact with me, responded so quick for text and calls, that’s how so post to be when you hiring a professionals, my stuff was delivered in havy rain, movers are covered my stuff by shrink wrap at delivery again to protect from water, that’s unbelievable, my husband like are they serious????? Lol, furnitures was assambled back together, my stuff came in great shape, i asked them please to come in exactly day, that was only one day window for me to accept it, cause my workplace can’t wait, SO HAPPY!!! AmeriSafe thanks a LOT!!!

Move size: 2 Bedroom Home Service cost: $6285

They go under alot of different names, they are a broker who low balls your quote after giving them all the facts and then hires other dishonest companies where the driver gets kick backs to charge you flights of stairs, distance, etc. I went from $2k to $4300 and no one ever called me when my furniture would arrive, they wanted to show up at 11 pm at night. How unprofessional, no receipts, a penske truck, horrible, dishonest and do not use. They will nickel and dime you for everything. I hope karma gets them back and they go out of business. Praying on others during an emotional time is disgusting and very unethical. If you don't pay them when they show up, they will just leave and you will never get your deposit back.

Move size: 1 Bedroom Home Service cost: $4300

The shift of movement may indeed be taxing, but it became an ease, thanks to this particular company. Greg, Collin, Joseph, Brandon, and George were fabulous. They were respectful, dedicated, and very cautious when it came to handling my belongings. Soon after getting there, they showcased spectacular coordination and teamwork. They made sure my fragile items are well packed and not broken during the moving. The group worked diligently and their attention to detail was highly impressive. They listened to my concerns and the solutions that they performed without resistance to them impressed me. The move was done in a short period, and I was really struck by the professionalism of the employees. I am extremely happy with the service and would not hesitate to recommend them to anyone who wants a moving company that is both reliable and respectful.

Move size: 3 Bedroom Home Service cost: $3890

I had an extraordinary great event with that relocation group. Also, Dean, Mark, Alexus, Todd, and Frank the team members were surely professional and polite. Punctuality was not an issue, and they worked as a team from the beginning to the end. Great were the movers and packers who cared for my property and made sure to have all the items safely packed. It was evident from the beginning of their efforts that they had great attention to detail and were committed to customer satisfaction. The staff was also very good-natured and polite, which made the process very enjoyable. They made sure that everything was in perfect order and even went beyond the package. I will express the opinion that the move is a challenge that is difficult and often a terrifying experience for some people, but this team has shown it to be an easy one. Their effort and fortitude were truly deserving of a commendation. I could not have had a more magnificent move. It is absolutely recommendable!

Move size: 4 Bedroom Home Service cost: $4500

These movers were beyond what I had expected. Andrew, Robert, Max, Stephen, and Jillian were all great persons. They were not only on time but also very polite and they managed my belongings with the utmost care. The team worked very fast and made sure that everything was packed securely. They were also very helpful in the new getting a complete furniture arrangement, which was a great help. Team professional and positive customer service made our move much more accessible and stress-free. It is not usual that such devoted and diligent crew can be found and, thus, I can say that I am very pleased with the outcome. The moving service was of high quality and it is worth every penny, the only thing I would recommend is the company and reliable delivery services for people looking for moving with ease.

Move size: 3 Bedroom Home Service cost: $4260