Nationwide Moving Services Inc

I have relocated way too many times in the last 4 years. I had hired Nationwide Moving Services one week back once and I stuck with them ever since. They are still as professional and efficient. The last time I hired them was a few months back. These movers are so efficient that it never takes them more than 2-3 hours to finish wrapping my entire house. The moving team is always friendly and helpful. There have been situations where they had to adapt to unforeseen situations but the movers always found a way to solve the issues. I will hire them again for every future move.

Move size: 3 Bedroom Home Service cost: $6590

When my family wanted to relocate, I made it my task to find the best mover in the industry. After doing my research online and asking advice from friends, it was clear that Nationwide Moving Services were up for the task. I went ahead and decided to use their moving services. After the relocation, my family was quite happy to have relocated with such an ease and truly appreciated the moving team for providing a wonderful quality service. Hire them out for having a memorable moving experience.

Move size: 3 Bedroom Home Service cost: $6257

Poor service with several items destroyed or broken -- we haven't even opened the boxes or totes yet. The driver tried several time to get cash or additional money before he delivered furniture. We asked Nationwide if we needed to call the police at one point. The driver said he was unable to get his truck into the neighborhood which resulted in an additional $781 cash fee (the next day, a similar truck was unloading furniture a few houses down). Hired local day labor to unload and assemble furniture. If we to do over, we would go a different way -- the stress and intimidation and additional money made this move one of the worst experiences we have ever had -- DO NOT USE --- you will not regret it

Move size: 3 Bedroom Home Service cost: $10000

This is a broker and they do not tell you that up front. Their quote was under estimated so the actual driver came and added another $1200 to my quote! At that point, they have you because my lease was up that day and it was too late to get someone else. Then my stuff went into storage which they do not tell you. It sat in a warehouse for 10 days and then another company picks up. Once it was finally being delivered, the driver over slept the first night so it was delayed a day and then the next day said his truck broke down. Once at my apt., he said If we have to use the elevator in an apartment building, they charge you $150.00, another thing they never said up front. Then it is $100 per every 75 ft. they have to walk to your door. So ridiculous and the dumbest fees I ever heard of!!! When I called my sales person here to complain about his estimate and all the dumb fees, he told me to calm down and not freak out! Wanted to grab him by his throat!!! Do not use, they are a ripoff!!!

Move size: 1 Bedroom Home Service cost: $3900

I hired the services of Nationwide Moving Services after searching online and reading some reviews. We called the customer service and asked for a quote given the specifics of the house size, number of boxes and furniture. We settled to a very affordable price and scheduled the move. The moving team was very courteous and polite and removed their shoes in both properties to protect the floor when requested. Everything was accounted for and it was delivered in perfect condition. I would certainly use their services again and recommend them to my friends and family.

Move size: 3 Bedroom Home Service cost: $5490

I was more than impressed by the moving services of Nationwide Moving Services. They were attentive from the very first conversation I had with the sales rep. I was given a detailed quote and that reflected in a very well organized move lead by a professional foreman. He commanded his team like a well-trained platoon and as a result they got the move done on time. I received my delivery within the discussed timeline with goods accounted for. Highly recommended moving service.

Move size: 3 Bedroom Home Service cost: $6591

They dont tell you that they don't own a truck, or do any moving. They are a BROKER, who rakes off a fee for finding you a mover. Something you could easily do for yourself. Then they hook you up with the dregs of the moving industry...Cobra Van Lines, a fly-by-night outfit who will appear at your house with a Budget rent-a-truck. After they get their fee, Nationwide will offer no help at all in getting your stuff delivered in a timely fashion. I was really suckered.

Move size: 4 Bedroom Home Service cost: $4500

I would like to thank Nationwide Moving Services Inc for the excellent work they did for my Father. They are really responsible and they took very good care of everything because they know how important each and everything is to my Father. They did everything right. They made a difficult move seem so easy. I will be happy to recommend Nationwide Moving Services Inc to everyone I know and plan on calling them in the near future for my own move. Thank you for helping us and I apologize for the late review. You guys are great to work with!

Move size: 3 Bedroom Home Service cost: $6691

Like others, I did not realize this was a "broker" and they did not present themselves that way and led me to believe they were the movers. They are scammers and do not deserve any stars. They lied through the entire process and contradicted themselves the whole way. I told them I had a 3 bedroom full house and they quoted me 350 sq ft and promised a refund if that was too much. I don't know anything about measurements but I later found out that is the size of one bedroom. When they called to confirm the inventory I told them I had an additional 20 boxes but no longer had the large coffee table, they still doubled the cost and demanded an additional $1500 "deposit", which turns out is actually their fee. My move was complicated because I had two stops, the first to a storage unit that had limited hours and the final stop involved a ferry ride. They assured me this was no problem to do two stops in one day, and assured me they would have ferry reservations for the truck. The agreement was to be at the ferry terminal no later than 4PM, which meant it had to be an early start for the day or the movers could not make it back off the island. They assured me movers would be there no later than 9AM. When they didn't show the morning of the move I contacted NWM and they said if I wanted to cancel I could go to their website and submit a cancellation, but i would lose my refund. The movers finally showed up at 1:30PM and didn't know anything about a ferry and said were not authorized to take a ferry and that the move was canceled. When I contacted NWM they said we have no idea what you are talking about and we will have the driver call you. An hour later a second set of movers called me and said they were on their way and would be there in 40 minutes. An hour after that I called and again was told they were "on their way" and would be there in an hour. The movers called an hour later and recommended waiting until the next day because it had taken them all day to "get a truck". I explained the situation to NWM, it was so late in the day the move could not take place and they said they don't guarantee delivery of items only the date of pickup, and it's in their "contract", and this was the first time I was hearing that!! The next day the movers showed an hour late, and demanded $12,000 CASH. Who has that much cash laying around? They explained the cubic square feet, so although I was assured I was being quoted for my full house, it actually did not include that. Their boss told them to just take me to the storage unit and not take a ferry and let me figure out the 2nd half of the move on my own, which would have left me stranded! NWM was ZERO help in getting the issue resolved and said I don't know what to tell you, they don't take credit cards and blamed me for having more stuff. I could not do the move that day and it meant I had to scramble to find new movers and had to start my new job a week late. I filed with the BBB and they sent FAKE receipts showing a refund, which they had NOT actually processed! I am still fighting to get my money back. My advice, Stay away from these scammers!!

Move size: 3 Bedroom Home Service cost: $3069

We would never, ever consider using a professional moving company again after this experience! Nationwide gave us an estimate and told us our shipment would be there in 2 - 5 days from the day they picked it up. Our things actually arrived 11 days later and ended up costing us nearly twice as much as quoted (around $9500). We could have easily fit everything we had into a 20' U-Haul and been there the next day. Should have simply hired a couple of local men to load and unload, and rented a truck. Would've easily saved $6500 and had it delivered timely. You have no control when you hand it over to Nationwide - don't do it!

Move size: 1 Bedroom Home Service cost: $9500

Nationwide Moving is a moving brokerage company meaning that they do not perform any move and have no control/supervision over the move itself. They simply serve as a middleman who connects you to a carrier company and take a big bite (35%) out of your total moving expenses as soon as you book your move. The nasty part is that instead of serving as a middle man who should ideally work on behalf of both parties, they did group up with the carrier to deceive you into their low quality service.

Their cancellation policy is useless. They only cancel within 72 hours of you signing the contract and even within the 72 hours they do not refund you at all (only a coupon for their service).

The sales agent deliberately omitted a few of my furniture items from the list to bring my total move volume below a limit so as giving me a wonderful price. He then rushed me through signing the paperwork while on the phone and guess what: I didn't catch those few items among a list of forty and get into contract with them. Once I called the agent back to see why he dropped a few of my big furniture pieces, he simply said that's not a problem and they take care of all those things the day before the move so they do everything all at once. The day before the move, he did not answered my call and texted me to call the customer service.

To make the long story short, the day before the move, they doubled my price after adding the furniture pieces! The agent also mentioned the move typically takes 5-6 business days while during the day of move the carrier presented me to sign a paper acknowledging the move may take up to 21 business day. What could I do that time; refusing to sign the paperwork?! They were not transparent at all from day 1 and they deceived me to be bound to their contract.

They finally delivered the items after 27 calendar days (20 business days). A few items were broken and a few items were lost. They also did not reassembled the items they disassembled at the source mentioning that no tools were available. Reassembly was part of the service according to the contract, but on the footnote reassembly was subjected on availability of the tools! The name of the carrier company was Essential Moving LLC. Also, for the broken/lost items, they would reimburse me 60 cents per pound, which is roughly 1/10th of the actual item value. Everything was in their fine details of their contract, which I had to sign during the move day (when I was already bound to their contract I was rushed to sign on the phone two weeks before).

Yes, it was my own fault that signed the contract and paid a none-refundable deposit of (35%) without carefully reading the details. But this doesn't justify their deceitful, dishonest service from day one.

Move size: 2 Bedroom Home Service cost: $5320

Please take these reviews to heart! This is the worst experience I've ever had with any service! It's going on 6 weeks now and I still do not have my belongings yet. Nationwide Moving is NOT a moving company but a broker. They broker out your move to the most shady places. The people they hooked me up with business address is actually a residential home address. I've recently filed a complaint with the Florida Attorney General and plan on retaining an attorney as well to get my stuff.

If you still decide to use them, don't say we all didn't warn you. YOU WILL BE SORRY!!

Move size: 2 Bedroom Home Service cost: $6000

Moving has always been such a stressful experience that I was very anxious I couldn’t sleep for days. I can’t be grateful enough to Deana for putting me at ease with her kindness and organization and perfect scheduling. Nationwide Moving Services Inc team on the ground were so kind and helpful and fast my family couldn’t thank them enough. Scheduling was a breeze, then they arrived bang on time to get everything ready and they were incredibly fast and careful with the move. We had just painted the house and the whole team went out of their way to keep everything intact. Thank you all for an amazing experience.

Move size: 3 Bedroom Home Service cost: $6595

We received a quote and placed a deposit based on the quote. A 'quality assurance' employee contacted us prior and increased the cubic ft AND the quote (by approx. $1,000) which required an additional $400 pymt. When the movers showed up, he said it was substantially more (even though we'd told them everything that was going) and said the $$ would be about 3 times the initial quote. We told them NO WAY and refused the move. NOW the sleazebags won't refund the over $1,000 deposit. Find a company that is NOT a broker and will give an in person estimate.

Move size: 2 Bedroom Home Service cost: $6000

Similar to others on here, NMS is a broker and they subcontract the move out to another company. They make you go through a detailed process of listing all items to be included in the move and then double check this before the move so they should have a very good idea of the size of the move. That said, they quoted me one price and then when the movers came the price tripled!! I’m addition, the size of the move was severely underestimated so the subcontractor’s truck was too small to hold all of my belongings. I was moving out of state and had to give things away and put the rest in storage and then rent a Uhaul and drive that down myself. Please don’t hire this company. Find a company that actually does the move themselves.

Move size: 3 Bedroom Home Service cost: $10000

I called this company with hesitation. After taking to customer service they made me feel like their company was legit. The customer service rep was respectful and answered all my questions to my liking. I was told that my household goods would be delivered 7-14 days from pick up. This was a major reason I pick the company bc of the turn around. The date of delivery another company comes to my house which nationwide sub contracted. They have several additional rules and contracts that the want to tell me and have me sign. They started telling me about additional fees for stairs which wasn’t provided to me during the initial conversation. Fast forward to receiving my items: it is now a week pass the timeframe that delivery was given as an estimation and I still haven’t got my items. Now I’m expected to solely deal with the sub contractor about my issues although nationwide is the one I called to establish business with. I am so frustrated and overwhelmed. My kids has started to and I’m forced to buy additional clothes bc I simply believe them and only packed for 2 weeks. Avoid using this company bc they are not transparent when it relates to what they truly offer.

Move size: 3 Bedroom Home Service cost: $4100

The company connected me with "New Evolution Movers" and it was a horror story once they picked my stuff.

Literally, every conversation post that, they'd ask for more money above the contract ($207 was the least they charged in any of those conversations), and were very clear that if I need delivery, I better pay and take it. I paid more than i would've with any other organization and yet got the worst service and felt like shit after every conversation.

Move size: 1 Bedroom Home Service cost: $4000

I'm telling you this. My mom called to get a quote and she is handicapped. They only wanted a video feed through her phone and estimation. They never had an actual person come over and see what she really had. Truck comes over can't fit all our stuff in it. Guess what.. More $$$$. These kind of people need to communicate better the paperwork and policy during these tense moves but they only communicate from hundreds of miles away. Upon calling head office and speaking to a supervisor, Annie, she was what I would expect that of a car salesman. Very unapologetic and non caring to say the least. Nothing on how we can do a better job next time only that it was never their fault. Most criminals say things like that. After talking to Annie she hung up on me. My advice, don't use this office. They are only after your $$$$$$$.

Move size: 3 Bedroom Home Service cost: $10500

We scheduled a move from CA to AK with nationwide, paid our $4000 deposit and they no showed on us several times. They refused to refund our deposit. It’s been months and we are still not moved. They finally got a company to call us but that company couldn’t move us. So now we’re out $4K and still not moved. There staff is unprofessional, never calls back when they say they will. The owner even scheduled a phone call with us and never called because he “forgot” it was his day off. Do not use this company!

Move size: 3 Bedroom Home Service cost: $12937

I was quoted an initial cost of $6,000. They touched base a few days before and I gave them an updated list which included the measurements of every single thing. The quote jumped to $8,000. After the movers had most of the furniture on the truck, they informed me that the cost would be $11,000! Also, I didn't want the furniture delivered before Sept 9. No problem. Right! But what they didn't tell me is that you've them a"no sooner than" date they don't even begin planning the delivery until that date. We are now living in a hotel at our expense and their comment was "So what do you want us to do?"I did not know this was a broker when I booked them. I thought our furniture would go on the truck and head to Illinois. DO NOT USE THIS COMPANY!!!!

Move size: 2 Bedroom Home Service cost: $11000