Nationwide Moving Services Inc

The customer service reps and management team are rude. The estimated quotes are no where need close to the actual price when the moving company comes to pick up furniture. My price was triple to what the estimated quote was, the moving company explained to me they use an outdated system to calculate the furniture size to get customers to work with them. ITS A SCAM DO NOT WORK WITH THEM. Find a moving company yourself, you don’t need a broker to find one for you. Definitely learned my lesson.

Move size: 2 Bedroom Home Service cost: $8000

My experience with Nationwide Moving Service and the moving company they contracted to move me, SoCal Moving Ent. was the worse experience. You don't get to choose who they hire you to move, you get stuck with some fly by night mover.

Nationwide assured me that I can trust them with my cross-country move from CA to PA. I am an elderly woman who has survived domestic violence and I let them know this. Their customer service or should I say Cross Country Movers is who you get to talk to when you call their customer service. When I call Nationwide they tell me to call customer service which is this other company. When they say they will call you back, they don't. If you can customer services too many times they screen your number so they don't answer, but put the *69 and the call goes through. My shipment was over 30 days past the max delivery period.

I was also told that I would be reimbursed for every day that my items were delivered late. I have not seen or heard back from Nationwide Moving Service or SoCal Moving Ent. about it. I was also short a box I informed SoCal Moving about this and had not heard back. In another box that I securely packed, the majority of the contents, some guitars, were delivered sans box. One of the guitar cases was tampered with. This experience with Nationwide Moving Service and SoCal Moving Ent has been traumatic.

Move size: 1 Bedroom Home Service cost: $5000

We spent well over an hour walking through everything with the sales person, using video calls, etc. during the estimate process. The sales person of course gave us a low estimate and assured us they he was even being conservative and the actual cost would likely be lower. We even sold a rower we had after the estimate, but before the move. The estimate was about $15k, but when they movers showed up we were almost $20k. Of course there's nothing we can do at that point as we had to be out of the house, but we felt very misled. I'd encourage anyone to look into other company and place value on those that provide a binding quote and probably a company that does an in-person evaluation to avoid unexpected costs. As we learned, Nationwide does not provide a binding quote and the actual cost will almost certainly be higher. It seems like a company that tries to give a low estimate to get your business and then has no problem charging significantly more once you're in a spot where you have no other options. All I can do is try to steer others clear.

Move size: 4 Bedroom Home Service cost: $19933

Nationwide Moving Services has been a huge help in my first big move across the state. As someone who has moved continents for work in the past, I have been skeptical if I will be able to find quality and professional help when I decided to move again. However, people at Nationwide Moving Services have been incredible. Their amazing communication made me feel safe and relaxed about a big move. I highly recommend using this company if you are planning a long distance move of your own.

Move size: 1 Bedroom Home Service cost: $2000

We contacted nationwide- they are brokers- brokered out our move to logistics pro- who in turn, contracted our belongings out to another mover. We lost family flags of deceased family members- numerous boxes of kitchen items, personal information and a router table. After numerous calls for assist with locating our items- the contracted mover informed us, “why are you complaining? I didn’t charge you an additional 2,000 for having to back up to our driveway and unload 50 feet from our garage.” The move from Denver to Washington state was around 11,000.00. I believed we were paying for all of our items to arrive. To date, we have not been able to get a call back for remediation.

Move size: 4 Bedroom Home Service cost: $11000

I’ve moved around quite a bit in my short time on this earth, and it’s always extremely complicated. Luckily, with the service provided by Nationwide Moving Services, my move was much simpler. Long distance movers are pretty easy to come by, but finding one that isn’t a pain to work with is difficult. Nationwide Moving Services made my trek from Georgia to Texas a bit of an easier process. I had moved to Georgia from Texas without any moving service because I struggled to find one that worked for me! Coming back home was much easier with some help.

Move size: 2 Bedroom Home Service cost: $2577

We hired Nationwide Moving Services to transport our valuables 3 months ago. They gave us a very reasonable quote. The movers arrived 20 minutes early for the appointment. The boys worked very fast and efficiently. They spared no details. The whole process of packing loading went very well and then our stuffs were on their way. We received the delivery right on the pre-scheduled date and the inventory list checked out. Nothing was broken or damaged. This move could have taken a serious toll on us but instead it turned out to be so easy.

Move size: 3 Bedroom Home Service cost: $5980

I used Nationwide Moving Services on Tuesday 3/30 and they were great! From the beginning, they were very responsive, upfront, and on time. When they arrived to my place they were very organized and efficient. I was very happy with their service! It's not easy to find a good mover that you can trust these days. My sister recommended them and I am SO happy that she did. I highly recommend Nationwide Moving Services! I would also ask if these guys are available to do your move.... Thank you guys!!! You were AWESOME!!!

Move size: 3 Bedroom Home Service cost: $5872

This was the worst moving experience of my life. The boy I spoke to on the phone to book my move, Thomas Brendan, is either a total liar, or just very bad at his job. He misrepresented the items I listed out to him, which left my quote short by $3000 that I had to come up with the day of the move. He told me it would be a direct move, but ended up being a Monday pick up and Friday delivery. He did not disclose that I would need cash on hand for delivery, in fact he told me it could all go on credit card. He stated that all packing materials would be included, when in fact, I was charged over $600 the day of delivery for things to be packed to the movers liking.

I called two weeks before the move to update the delivery location, and he never updated that with the van company. I informed there were four flights of stairs, and he stated there was a flat rate fee of $75/flight. In actuality, I was charged per stair, totaling over $500.

They did not give me a delivery date until 48 hrs ahead of time, leaving it too late to obtain a moving permit, which has also added to my cost. No one ever called to confirm the delivery time with me until an hour before they arrived, and truly left me no options but to have them double park in the city.

When I called customer service at the time of pick up, the woman I spoke to was condescending and rude, and treated me like I was stupid and ridiculous for being upset the move was now going to cost double.

Overall, I have never been more disgusted with a company. They do bad business, and then gaslight their customers when they’re called out on it.

Move size: 1 Bedroom Home Service cost: $5300

I had to relocate for a new job, from Navarre, Fl to Bend, OR, which left me trying to figure out to move a 3 bedroom house which had accumulated 8 years and 5 kids worth of belongings. Not knowing much about long distance movers, a friend suggested Nationwide Moving Services. I was hesitant at first, but when the big day came and the movers arrived, I knew I had made the right choice. The movers they sent were not only on time, but had all of the materials required to pack, and label, our stuff to protect it, and make sure it was protected during the move. They worked hard, and fast, and they were very professional. I literally didn’t have to do a thing but point and let them know what things were of value to us, to ensure extra material when packing for protection. They had all of our stuff packed in one day and loaded up the next. When our belongings arrived in Oregon, unpacking was a breeze because everything was properly labeled, and packed accordingly. Nationwide movers turned a long distance move that could have been a nightmare into a stress free, easy breezy, experience. It was worth every penny to hire nationwide for my move across the country!

Move size: 3 Bedroom Home Service cost: $2800

These guy are everything that’s wrong with moving industry. BS up front, underestimating your volume, terrible handling your goods and delivery happens sometime but not what they tell you. My costs were 25% above estimate, didn’t pick up on time, busted a bunch of our stuff. These guys are scamming brokers and you have no control who they had you off to. Deal directly with the guys hauling your stuff. I thought I was experienced to not go scammed, I was wrong. Don’t do business with these crooks

Move size: 4+ Bedroom Home Service cost: $15000

HORRIBLE… They are criminal. Sign you up for a move,but use subcontractors to move you. Not professionals by the way. Your price will likely change based on numerous items throughout the ordeal. The move day comes and then once your items are packed, they charge you a quote that is bigger than the original quote—$1600more. But now, you have no choice. You ask the driver to speak to their supervisor about the additional cost & he refer a you to the subcontractor’s contact. The subcontractor says that’s the price but they’ll look into it once they receive the paperwork. You follow up with nationwide and they say that you already signed the contract with the subcontractor and there’s nothing they can do about it. You are not happy but you need your stuff moved. You call for almost 2 weeks and get no answer. Then it’s time to deliver your stuff but before they start, they want the remaining balance—of the inflated amount that they said they would review but never did. But by now you are over it and just want your stuff. At this point your +$1600 over the initial amount but what can you do? NEVER use them again and tell anyone else who’s listening not to either.

Move size: 2 Bedroom Home Service cost: $4300

We hired Nationwide Moving Services as our long distance movers. Never moving across state lines before caused a great deal of anxiety for me, but they managed to pull it off seamlessly. The workers who helped us were very polite and accommodated all of our unusual requests. They did a great job and we received everything just the way it had been shipped with no damage and with everything accounted for. I definitely would recommend them if you are looking for reliable movers.

Move size: 3 Bedroom Home Service cost: $2500

Nationwide Moving Services is a broker, they take your money and sendsub-contractors with a Penske truck to your home.

I feel like they either purposely underestimate the cu ft space you will need, their

estimator is unskilled, or their software is grossly inaccurate.

Their estimate was off (low) by approx. 85% - and we ended up putting less items on the truck - too good to be true I guess.

When we complained they told us we had bulkier items amounting to more cu ft. They added additional like like more bubble wrap, and duplicated a tv wrapping charge

When the sub-contracted movers show up, they will then give you the actual price of the move, - - after all your stuff is on the truck.

The movers told us that NMS CONSISTENCY gives inaccurate and lower estimates.

My move went from approx. 2k to 4K.

Our complaints and dozens of phone calls got us a $500credit - in my opinion, it was obvious by the supervisors tone, that they could care less about their lack of estimator accuracy.

Horrible horrible experience

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Move size: 2 Bedroom Home Service cost: $4000