Nationwide Moving Services Inc

I shopped three different companies and went with Nationwide moving services. With their pricing and nationwide services. The rep that I dealt with was good. She was easy to answer questions and to talk to. The quote was exactly what I paid. The moving crew was fantastic. They broke two pieces, and they told us about it real quick. Other than that, we're really good. I've submitted the claim already. They have six months to reply to the claim. They try to do them within 90 days, so I decided if I don't hear something in about six months, then I'll start calling.

Move size: 3 Bedroom Home Service cost: $3690

I’m currently in a special kind of hell living in an empty two bedroom apartment in a new city with only what I brought in a suitcase. Not fun coming home from your new job to a hardwood floor to sleep on, and also wearing the same shirts to your new job. I was told it may be 30 days before my belongings arrive. That’s all my furniture and all my clothes.

This is all because got screwed over by a badNationwide employee named Brett. I can say he was a bad employee because their customer service told me he was, and that he screwed a a lot of people, and was let go because of this. I was told this no less than twice, each time his name was given.

What Nationwide should be doing right now is either putting a rush on my delivery or offering a partial refund. But no, my consolation for getting screwed by this company: Brett, is just being assured that the person who did it no longer works there. Doesn’t really change my situation. Also, regarding the possibility of spending the rest of the summer with no furniture, I was advised to buy an air mattress.

Customer service pretty much never picks up the phone. It took about six tries, and this was before I even knew my stuff was being held hostage.

Brett or no Brett, don’t work with this company.

Move size: Studio Service cost: $3600

I had a terrible experience with them and definitely do not recommend them. They told me everything I wanted to hear and the sales agent was great. However once I signed with them I never heard from him again. I would call and email yet never heard back. During the move they sent movers from Dallas to Texas and they didn't bring a big enough box truck. They also didn't explain that they would arrive in a box truck then transfer everything to an 18 wheeler a few days later. Since the truck wasn't big enough and they ran out of time due to DoT hour limitations with driving they had to come back the next morning and finish the load. They also said my load was 550 cubic feet larger and charged me an extra $2,700 when wrapping up the moveout. I called Nationwide's customer service and they refused to do anything to help me. They wouldn't call the actual movers like they promised and every response was "did you read the contract". When the 18 wheeler arrived it turned out my load was only 30 more cubic feet then estimated and Nationwide refused to give me a refund. I even had pictures with cubic feet markings. I'm still working with the hired moving company Nationwide hired to get a refund six weeks later. Don't believe the high ratings as this is not a good company and their customer service is among the industries worst!

Move size: 4+ Bedroom Home Service cost: $7800

After listing all of the furniture off to the sales rep, they quoted me $2000 to move my 1200sqf studio cross country. Upon arrival, I was told it would be $3900. Deciding to leave some bigger furniture items behind that weren’t got me down to $3600. Measure everything yourself, the sales reps will wildly underestimate cubic footage to lock you into a low rate. Since you sign a contract as price per cubic foot, you’re on the hook for any “overages” which are inevitable given how much they’ll lowball the estimates.

For delivery, I was told 7-17 days by the sales rep. Wildly off. We are at 16 days after pick up and it’s not even on a truck on the way to us now. They told me to call back in a few days, but that it could take up to FIVE WEEKS to get here. I literally have to buy new work clothes because I thought the 3 weeks between getting here and starting work was more than enough with the original window. Once again, trusting that sales rep has cost me a lot more money than I thought I’d be spending on this move. They ask you your “first available delivery date” keep in mind that is when the clock STARTS ticking on your delivery window. It doesn’t even enter in line for getting shipped until this day. I wasn’t told this, so it added a week to my timeline.

Waiting on my delivery still, we’ll see the condition upon arrival. Likely I’ll have more fees to pay when they get here according to the customer services rep.

Horribly dishonest sales tactics, no accountability, much easier to move yourself, no matter the distance.

Move size: Studio Service cost: $3600

I debated whether we would use a moving company or handle the relocation ourselves, and I could not be happier with my choice to hire Nationwide Moving Services. The assistance from the long distance movers might seem expensive at $2,000, but it was worth every penny.

They dealt with so much of the stressful part of the move, making it my easiest moving experience yet. I definitely plan to hire them if I ever need these kinds of services again, whether relocating my home, car, or something else.

Move size: 4 Bedroom Home Service cost: $2000

While a move from Orlando to Miami might not seem like a whole lot, imagine this being your first major move on your own and you can imagine the stress I've been under! Having very little experience in where to start, a friend recommended me to use Nationwide Moving Services and I can definitely say I made the right choice.

They were really easy to communicate with and made me feel very secure about having my items moved downstate. The company has definitely secured a repeat customer in me for wherever I go next as well as a well-earned recommendation!

Move size: 1 Bedroom Home Service cost: $2000

Nationwide Moving Services appears to be a broker, not a mover. The money that is paid to them doesn't go toward your move. It appears as if they put the job out for bids and select the lowest bidder, which in turn can cost the client more. 5 pieces of furniture and about 50 boxes/totes. Nationwide estimated approximately $5370. Mover arrived and increased the price by $1500. Ridiculous. Could have hired some high school students and rented a U-Haul for a lot less.

Called about this and customer service was less than desirable.

Stay away from this company.

Move size: Partial Move Service cost: $6869

I was moving away from my parents' house in Florida to New York, and obviously I was very nervous about the whole thing. Not only was it my first time doing things like these on my own, but also traveling a long distance in general. Fortunately, I came across this company and I must say I was pleasantly surprised. I was honestly expecting for my stuff to either get lost or break on the way, but none of those worse case scenarios came true. Thank you so much to nationwide moving services for making this whole adulting thing less difficult.

Move size: 2 Bedroom Home Service cost: $2200

Long distance move was a breeze with this company. It was on short notice and the service they provided was astonishing. The staff handled and packaged my products with care. I definitely recommend them if you want a fast, affordable, and easy move long distance. Their contact support was fast communicators and responsive. I was nervous about moving from state to state, but they made the whole process easy and unstressful. I relied on this long distance company and I cant wait to work with them again.

Move size: 1 Bedroom Home Service cost: $2000

Deciding to move across the country was one of the most stressful and, honestly, terrifying decisions I’ve ever made. I had to find a long distance mover in a relatively short amount of time and that’s when I came across Nationwide Moving Services. Not only did it cost far less than I was expecting (I paid a little over $2,300), but they even offer discounts on their website that lower the price even more. But enough about the price. These guys are professionals in their industry and they treated all of my belongings as if they were their own. All of my furniture arrived unscathed, and promptly as well! I can’t recommend this company enough if you are looking to hire long distance movers.

Move size: 1 Bedroom Home Service cost: $2300

Nationwide Moving Services (NMS) falsely advertise themselves as a full service, out of state moving specialist when they are MERELY A BROKERAGE COMPANY. They manipulate, lie and trick customers into signing up with them. When I decided to move from Irvine, CA to Montana, I obtained 3 quotes to get a ballpark figure of moving costs. The first quote was from Kyle at Nationwide (I called them thinking they were a full-service moving company), a second company and finally I called United Van Lines (UVL) for my third quote. UVL/Mayflower (a subsidiary of UVL) was the company that I wanted to move with, having used them in the past and being satisfied with their services.

However, when I called the number for UVL, Leo H from NMS somehow intercepted my call. He did not identify the company he was with, just stating “Moving Company, how may I help you?” During the entire conversation, Leo had numerous opportunities to let me know I was talking to NMS and not UVL. I asked if UVL gives discounts to seniors and/or to loyal customers, since I had moved with them 3 times in the past. Instead of letting me know I was not talking to UVL, he continued the deception, and went to the extent of researching my move with UVL while talking to me. He obtained the exact address UVL moved me from Colorado to Vista, CA in 2018, my last move with UVL and asked me if I was moving out of my Vista address to Montana. Given that he had my info from my 2018 move, I had no reason to doubt that I was, talking to UVL. He rushed me through checking the listed inventory, the estimated cost of the move and the signing of the contract online, collecting my deposit of $1504.67. Assuming I was dealing with UVL, I felt comfortable signing the contract and paying the deposit since I was familiar with their contract. To my horror, 4 days later when I printed out the contract, I realized the contract was from NMS not UVL. I called Customer service to complain and Christina from customer service hung up on me. Subsequently, I called Leo, who of course denied being deceptive and told me I could cancel the contract but would not get the deposit back. At that point I had no choice but to go along with NMS.

On actual day of move, MoveR van lines (MVR) comes to load my stuff. They claimed NMS had underestimated the volume (396cf) which they said happened frequently, and they were going to charge me for an additional (154cf) for exact same items on NMS inventory list. I called NMS for resolution according to their instructions given to me and the manager Annie had the audacity to tell me there was nothing she could do about it and told me I could cancel the contract. NMS deliberately underestimated the volume to secure my business, knowing full well that the movers were going to charge more on actual day of move.

3 days later, I contacted NMS asking to speak with the manager. The clerk stated she had gone home for the day and asked if he could help. He looked up my information and stated I had 2 moves listed in their computer. When I questioned him as to why that would be, he stated “You must have called several companies to get quotes. We have different ways to get your calls”. That explains Leo fraudulently intercepting my call to UVL. This company has had 59 complaints in past 3 years (all the complaints are similar to mine) and yet no action has been taken against them, so they continue to deceive customers. There should be a class action lawsuit against them to shut them down for good.

Move size: 2 Bedroom Home Service cost: $5046

This company is the perfect company for you! If you need any help moving this is the company! After

looking for a very long time I have finally found a moving company that is long-distance and affordable!

I have looked all over to find a moving company that can help me and my family. This company is also

very considerate! A lot of moving companies are very inconsiderate with your belongings but this

company pays very close attention and will make sure that none of your items are broken! This is why I

chose Nationwide moving! If you don't want to risk your belongings with strangers chose Nationwide

moving because they will treat your items as if they were there own! This companies services also go for

the low price of only $ 2,000, a lot of other companies will over charge or try to bargain but not

Nationwide moving and that's why I will only trust this company to help me with moving.

Move size: 4+ Bedroom Home Service cost: $2000