Moving Forward Relocation

Everything about my move was awful, except for the move itself. These are the most professional, fastest and nicest movers I've encountered. At one point, due to the awful people who bought our home and tried to back out at the last minute, I burst out crying. The movers actually turned into therapists and totally comforted me. The estimate they gave me was way less than what it actually cost - which is the exact opposite of every other mover I've had. They're amazing.

Move size: 3 Bedroom Home Service cost: $2200

We haven't moved for years, so when my husband was offered a new position at his company, we were dreading the process. We had to move from Nevada to New Jersey and were overwhelmed with the thought of what it would take. We were told about this company by a family friend and decided to call and see what it was all about. Mr. Williams was very helpful and helped set up the move for us, Whenever we called with questions or concerns, they answered and addressed them.

Once the process started, it went quite fast and quite smooth. It was nothing like when we did it ourselves the last time. The move went as promised and on time. We are very pleased and would recommend this company to anyone looking to move with less hassle.

Move size: 2 Bedroom Home Service cost: $1575

I had bad experiences with movers before and I honestly thought this was going be different.

They lost one of my boxes, they told me they were going to call me in a few days or write me a check for my loses but it has been more than 2 weeks and now every time I call I get directly the voicemail (maybe the blocked me?).

Note: don't believe in their low estimate, they tell you they are overestimating and there almost no chance they will extra charge you the day of the moving but the truth is they are going to find a way to extra charge you during the moving.

Move size: 3 Bedroom Home Service cost: $4175

All the bad things you can read in the other review are very true.
They will take you money and then they will block your calls. below is what I just went through with this company.

Loss: 4 Boxes was missing and a 4 basket white shelf was also missing from my deliver on 10/14/2018.Damages:Dinning room table had damages to all 4 corners,and multi scratches on the base . China hutch has multi ares's of damage to the base and sides of the top and the delivery guys damaged my floor when setting the china hutch in place. My bench had multi scratches. They damaged my Bannister while bring in my china hutch by dropping it up against the Bannister. It would have hit the floor if the stairs hadn't been there.95 % of my boxes and totes where crushed and several of then where wet inside and out. 1 tote box still had the water inside the tote. Over Charged: I was quoted after explaining in detail what I had to ship. Agreed on the price and when the driver started to load my things, he begin saying he was charging me to wrap a couple pieces. I agree for him to wrap the china hutch with the glass in it and told him not to wrap to 2nd piece that I would not pay for it. He did it anyway and still charged me. I paid the deposit of $762.50 to the Moving Forward relocation company, I was to pay the driver $600 at pick up and $600 at drop off. They did not tell me that they were subbing out to the G&M company. The pick up driver Came in with blank paperwork and had me sign the forms without filling them in with quantities or listing out what was being picked up. He said he would give me a copy of it at the end when he was loaded as he would note everything as it went on the truck.Then he told me I had to pay $900.50 now and another $900.50 when it was delivered. He tried saying if you take care of me and my helper I will make sure you are taking care also. I questioned this to the company and then he was very ugly to me afterwards.

I shipped less pieces of furniture and less boxes than what was quoted in my price, but yet I am being charged more money also. I was picked up on 8/24/18 and told by the driver it would be delivered in 4 days. On 10/13/18 I still did not have my things. I have made over 30 phone calls to both the moving forward and G&M to get a delivery scheduled. G&M always would say it is being loaded you will have it next week. then again on Monday when it did not arrive I would call again. Moving forward block my calls and will not return my calls after I expressed to them I want to be compensated for all the troubles and lies and emotional stress I was dealing with. They wouldn't even call me to say that I would not get my delivery . I have made over 30 different calls to to both company's . I am out of pocket for food, toiletry items and other things due to the delay in my delivery. . And then to a company that hires unprofessional drivers that will say negative comments about you right in front of you. The driver told my partner that he was glad I belong to him and not to the driver.
I really feel as if I have been taken advantage of and treated very unprofessional.
I have pictures of the damages done to my things. I also would like to know if the remainder of my missing items are at the warehouse or where are they. I would really like to have them.

Move size: 1 Bedroom Home Service cost: $2200