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Moving & Storage Squad LLC

3.6 · 111 reviews

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Address: 3 Glasser St, Rochester NY, 14606

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Site: www.movingandstoragesquad.com

Phone: 1 800-460-4118

Email: info@movingandstoragesquad.com

States of operation: Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Kentucky, Massachusetts, Michigan, Missouri, Nevada, New Mexico, New York, North Dakota, Pennsylvania, Texas, Virginia, Washington, West Virginia ..see more

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Moving & Storage Squad LLC About Highlights Reviews Costs License Contact

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New York
Rochester Movers
Moving & Storage Squad LLC

Average service price

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$ 3833

Interstate move average

21% less than market avg.

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Based on 109 verified moving reviews

Some reviewers highlighted quick, efficient loading and unloading. 35%38 reviews
- very efficient, courteous, and professional
  
  5.0 Rob Bielunas Oct 23, 2021
  
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  Professional movers!
  
  The movers of this company was very efficient, courteous, and professional. They were polite, efficient, and skilled while gently wrapping my furniture. It was a pleasure working with them on my relocation, and I'd use them again in a heartbeat!
- Thank you for making the move so easy and fast!
  
  5.0 Todd Anderson Oct 21, 2021
  
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  Good job
  
  Best moving experience I've ever had by far. They are so respectful, friendly , helpful and Super professional!
  
  Thank you for making the move so easy and fast! I highly recommend this company.
- this is the first time my experience has been so quick and easy without any stress
  
  5.0 Belinda Fenty Oct 01, 2021
  
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  I highly recommend these movers
  
  I have moved a lot in last few years and this is the first time my experience has been so quick and easy without any stress. Our belongings were delivered safely in their hands and I’m glad we decided to trust them. They worked very hard for us and my family and I are very grateful.
Some reviewers said the crew handled furniture and fragile items carefully without damage. 33%36 reviews
- They treated all belongings carefully and everything was delivered safely.
  
  5.0 Alex Stewart Oct 15, 2021
  
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  Excellent Work
  
  Very thorough and conscientious. They treated all belongings carefully and everything was delivered safely. They worked well as a team and with us. I highly recommend Moving & Storage Squad company.
- without causing any damage to any of the objects
  
  5.0 Issakha Diawara Oct 05, 2021
  
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  It was a perfect move
  
  We were able to finish the transfer without causing any damage to any of the objects, and everything was readily removed by non-professionals on the opposite end of the move. I am overjoyed and have already suggested the services to others.
- They are efficient and careful.
  
  5.0 Simon Johnston Sep 21, 2021
  
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  So happy how it all worked out!
  
  When our original moving company bailed on us thirty minutes before pick up, we scrambled trying to find someone to accommodate our move asap as we had to be out of our condo that weekend. They scheduled us for the next morning, arrived promptly and got the job done. They are efficient and careful. No damage to any items. Even though they charge by the hour, they work fast! Their cost was very reasonable and I would recommend them to others.
Some reviewers reported poor communication, unanswered calls, or unannounced handoffs to another carrier. 27%29 reviews
- the DOT number and company name on the bill of lading given by the movers is different from the DOT number and company name on the truck driven by the movers
  
  1.0 Alex Ta Jun 21, 2022
- Any text message or VM left for Casey was NEVER returned about the problems happening.
  
  1.0 Kristie Kinzig Aug 20, 2021
- Now they dodge all my phone calls
  
  1.0 Aubree Farmer Aug 12, 2021
Some reviewers reported late deliveries or missed delivery windows. 24%26 reviews
- They have not delivered as of a year and 3 months.
  
  1.0 Peter Kery Dec 31, 2022
  
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  Increase Price Day of Move, Have Not Delivered in Over a Year
  
  Moving & Storage Squad was hired through broker. They asked for reasonable deposit based on $3500 estimate, move of about 1400 miles. Their estimate was based on cubic square foot of space. Day before move they wanted double the price. There was even less square cubic footage of belongings than what was estimated. When movers showed up they wanted triple the price. I was stuck between rock and hard place since the first day of work was in a couple of days. Movers showed up in Budget truck. They did not identify who they were, it seemed they were another moving company. A phone call confirmed that they were the movers. The movers when asked would not say themselves that they represented the Moving & Storage Squad. They have not delivered as of a year and 3 months. They have received more $ than the estimate. They have ignored three certified letters asking for a delivery date. They want more money to deliver. They did not even take all my belongings. Signing off on their paperwork seemed very intimidating by the movers and they gave no reason for the price increase. There are a lot of complaints towards this company
- I was scheduled to move July 27/July 28 from Yuma Arizona to Florida
  
  1.0 Amy Cross Mar 19, 2022
  
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  Totally scammed
  
  booked a move with moving and storage squad back in May they took my deposit of $1538 I was scheduled to move July 27/July 28 from Yuma Arizona to Florida my whole house was packed up and ready to go the driver apparently was not able to make my first date but they told me he would be there between 5 and 7 PM on July 28 7 PM came and went no phone call nobody answers the phone I got a phone call from Anna who did my inventory it was 10 o’clock at night her time Gee, I thought the office was closed at 8 PM Eastern time , really sketchy, so I went and called my bank got the deposits reversed and I’mGoing to be taking legal action against moving and storage squad apparently Christina Prinz was arrested 11 years ago in Fort Pierce Florida , for embezzlement of $150,000 she’s the one who booked my move these people are disgraceful they do not have a valid DOT number they are freight brokers and apparently have had their license revoked and cannot book any moves due to insurance reasons I should’ve been more careful and I’m sorry that everybody else has had the same problem do not use moving and storage squad they are a bunch of losers!!! This isn't even scratching the surface here, I…
- moving from Virginia to Texas, with scheduled pickup date as 9/10 and delivery date as 9/13 or 9/14
  
  1.0 Steve Cai Sep 21, 2021
  
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  A worst ever moving experience from VA to TX
  
  I just had a worst ever moving experience with this company (Moving & Storage Squad LLC). I booked the service in July 2021 for moving from Virginia to Texas, with scheduled pickup date as 9/10 and delivery date as 9/13 or 9/14. The initial estimate price was $10341 and we paid the deposit of $2895 in July 2021. The nightmare began on 9/10 when the movers company (PRO MOVERS INC) came and asked us to sign another contract (at that time we knew this company was just a broker!), with the final price at $16106! Our inventory list was estimated at 1475cf, but the actual volume charged turned out to be 2350cf, and we had no choice but to pay $16106. So basically the broker lured you into a contract with a low estimated price and you would get a BIG surprise when it's too late to change mind. Yet the worst part was the delivery - the truck didn't come until about 5pm 9/15. There were many damages to the furnitures, and the movers simply dump the stuff in garage and first floor, they did NOT reassemble the furnitures (like beds, TV sets, sofa etc), and refused to move some furnitures (sofa, desk, dressers) to upstairs etc. We had to spend days to put the stuff back to where they should…
Some reviewers praised fair rates and final bills that matched the initial quote. 23%25 reviews
- the price was very fair for the quality of work they put out.
  
  5.0 Stephen Robertson Sep 15, 2021
  
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  They made our move very easy
  
  Arrived at our 3-bedroom apartment and shrink wrapped all of our dressers and glass material belongings. Really took care of our stuff and got the job done in 3 hours. If you're moving I recommended giving them a call and the price was very fair for the quality of work they put out. Thanks for the awesome and smooth move guys. I really hate to move and was really dreading it but you guys made it seem effortless.
- Very professional, fast, and the price was great.
  
  5.0 Mark Williams Jul 28, 2021
  
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  5 stars!
  
  Very professional, fast, and the price was great. So courteous, cautious and accommodating. They tried really hard to help get my box spring upstairs. No surprises at all. Nothing was damaged or broken. Would recommend them to anyone.
- They started off strong, in terms of responsiveness, completeness of quote, good price.
  
  2.0 Dennis Williams Jul 28, 2021
  
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  Disappointment
  
  They started off strong, in terms of responsiveness, completeness of quote, good price. We had to cancel, again they were great at communications, got the notification my refund had been processed - never received. And now can't get them to even talk to me about it either through email or phone. Too bad, seemed like they had their act together.

Review summary

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3.6

111 reviews

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Dennis Williams

Jul 28, 2021

Long-distance move from Florida to New York

Disappointment

They started off strong, in terms of responsiveness, completeness of quote, good price. We had to cancel, again they were great at communications, got the notification my refund had been processed - never received. And now can't get them to even talk to me about it either through email or phone. Too bad, seemed like they had their act together.

Move size: 1 Bedroom Home Service cost: $2000

Mark Williams

Jul 28, 2021

Long-distance move from Fleming, CO to Waycross, GA

5 stars!

Very professional, fast, and the price was great. So courteous, cautious and accommodating. They tried really hard to help get my box spring upstairs. No surprises at all. Nothing was damaged or broken. Would recommend them to anyone.

Move size: 1 Bedroom Home Service cost: $1390

Jac Thompson

Jul 29, 2021

Long-distance move from McKinney, TX to Santa Clarita, CA

SCAM!!!

Do not book!! This is a HORRIBLE company!! They took our deposit and didn’t follow through with anything on our contract or anything they promised. Their company operating license was revoked this month.. I wish I had known!

Move size: 1 Bedroom Home Service cost: $3000

William Solares

Jul 29, 2021

Long-distance move from Kansas City, MO to Belvidere, IL

They were amazing!

Nice, polite, efficient and incredibly quick. They moved a 2-bedroom apartment to the new place in about 5 hours. They were helpful and courteous the entire time. If you need movers this is your company. Thank you!

Move size: 2 Bedroom Home Service cost: $4880

Rafael Pascual

Aug 10, 2021

Long-distance move from Gainesville, GA to Tahoe City, CA

Move from GA to CA

Contracted for a move from Ga to CA in June . Company failed to show up for pickup citing driver trouble. Requested a refund of deposit and they stated they would comply. Still waiting for refund and have reported to Wells Fargo fraud unit. This company is a total scam.

Move size: 2 Bedroom Home Service cost: $1332

Anne Marie

Jul 23, 2021

Long-distance move from Baring, WA to Philadelphia, PA

So happy with the move

This is the second time I used them in the past 4 years and they were absolutely great both times. They were very easy to schedule. The quote was very reliable. The service was great and the staff was very friendly and nothing was damaged. I can't say enough good things about them.

Move size: 3 Bedroom Home Service cost: $7239

Geoffrey Levine

Jul 31, 2021

Long-distance move from Simi Valley, CA to Herndon, VA

They lost their DOT license and lied about it

SCAM! These guys gave a great sales pitch and not bad to work with at first. Once my items were picked up, it went south. Impossible to get an estimate on delivery. On hold for hours. Rude customer service rep who flat lied to me. Turns out they sold my contract to another company, and denied it... On top of all kinds of other lies.

Check out their DOT number. DOT #: 3321368. They are OUT OF SERVICE for refusing an audit.

SCAM

https://safer.fmcsa.dot.gov/query.asp?searchtype=ANY&query_type=queryCarrierSnapshot&query_param=USDOT&query_string=3321368

Move size: 2 Bedroom Home Service cost: $5000

Marlowe Rodda

Aug 03, 2021

Long-distance move from Seattle, WA to New York, NY

BEWARE!!! DO NOT USE THIS SERVICE!!!

No call, no show. Complete SCAM artists!! Absolutely do not use this service. They are not licensed, they are not real. I am disputing my deposit with my bank. My partner was also scammed by them. Please beware and read these reviews before giving them your money and wasting your time!

Move size: 2 Bedroom Home Service cost: $2300

Karen Blackley

Sep 02, 2021

Long-distance move from Chiefland, FL to Rhinelander, WI

They were great

They were very professional, efficient and friendly. They carefully wrapped all our furniture in blankets and shrink-wrap. They removed bulbs from our lamps to prevent breakage, handled fragile boxes carefully, disassembled our bed, opened cabinets/etc. to make sure no items were left behind, etc. Recommended!

Move size: 2 Bedroom Home Service cost: $4500

Joe Aiello

Nov 25, 2021

Long-distance move from Colorado to Missouri

Total SCAM ARTISTS

I'm a senior citizen and a U. S. Marine Veteran. They took $2,000 deposit and I never had them move me. They won't return the deposit. They took down all of the negative reviews and replaced them with bogus ones to boost their one star rating back up. Mover BEWARE!

Move size: 3 Bedroom Home Service cost: $2000

Cam Ah

Feb 03, 2022

Long-distance move from New York, NY to San Francisco, CA

They stole my valuables

They ghosted me for 5 weeks and then refused to unload my possessions unless I paid them an extra $500. Turns out they stole our nintendo switch, laptops, gold jewelry, and kindle, amongst other things. They also broke a lot of our dishware.

Move size: Studio Service cost: $3100

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About Moving & Storage Squad LLC

3.6 from 111 reviews · Rochester, NY movers

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Moving & Storage Squad LLC has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is 3 Glasser St, Rochester, NY, 14606, but movers usually cover a much larger area.

Company Notes

MOVING & STORAGE SQUAD LLC, is a long-distance, full-service moving company. We are licensed, bonded, insured and up to date with all requirements made by the U.S. Department of Transportation. MOVING & STORAGE SQUAD LLC coordinates over 3,500 moves annually servicing the entire continental United States.

Licenses & Certificates for Moving & Storage Squad LLC

To legitimately operate within the State of New York, Moving & Storage Squad LLC is required to have a valid New York State Department of Transportation license (NYDOT). If they perform interstate moves, they are also required to be registered with the FMCSA.

To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the Moving & Storage Squad LLC license numbers for the government record information:

ICC MC number: MC-1056919
(Interstate Commerce Commission Motor Carrier number)

US D.O.T.: 3321368
(US Department of Transportation number)

Local State License: not provided

Want more detailed information on licenses? See our detailed guide on moving company regulations here.

What is Moving & Storage Squad LLC cost for interstate moves?

From 11914 reviews of people moving long ditance, we concluded that the market average costs are around $4858 when moving long-distance.

For Moving & Storage Squad LLC, we estimate that their average long-distance moving costs will be around $3833, based on 89 long distance moving reviews.

This could mean that long-distance moving services costs of Moving & Storage Squad LLC for moving between states is cheaper with about 21% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Moving & Storage Squad LLC. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on Moving & Storage Squad LLC - a professional company located in 3 Glasser St, Rochester, NY, 14606. Discover Rochester, New York moving companies.

*MoveAdvisor may not be affiliated with Moving & Storage Squad LLC and the estimates may be provided from other professional movers in our network.

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