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Moving & Storage Squad LLC

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112 reviews

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Address: 3 Glasser St, Rochester NY, 14606

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Site: www.movingandstoragesquad.com

Phone: 1 800-460-4118

Email: info@movingandstoragesquad.com

States of operation: Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Kentucky, Massachusetts, Michigan, Missouri, Nevada, New Mexico, New York, North Dakota, Pennsylvania, Texas, Virginia, Washington, West Virginia ..see more

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Moving & Storage Squad LLC About Reviews Costs License Contact

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Moving & Storage Squad LLC

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$ 3842

Interstate move average

21% less than market avg.

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Review summary

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3.6

112 reviews

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Robert Giusti

Jul 06, 2021

Long-distance move from Mountain View, CA to Seattle, WA

Do NOT Trust This Company

I scheduled a move with this business on May 24th. The move was to happen from California to Washington. I told the agent who I spoke with to plan the move that I wanted to prioritize the delivery date of June 28th, and was willing to work backwards to ensure that date. She told me that a pickup date of June 25th would mean that I would be able to receive my move on June 28th. The movers did not come to pickup until June 27th. I understand that sometimes delays of a few days happen. I was told on pickup to expect my dropoff within 4-5 days. It is now July 6th, eight days after my expected delivery date, and they have yet to give me even an estimated delivery date. The only things that I know are that my furniture is still in California, and that it *might* be loaded onto a truck later this week. The company has been opaque and non-communicative. The only way I've been able to get any information is from being the one to call them. I am living on an air mattress and my back hurts.

Move size: 2 Bedroom Home Service cost: $4500

Sandy Aronson

Jul 08, 2021

Long-distance move from San Antonio, TX to Mashpee, MA

They quote you one price and then force you to pay more

They were great at packing my desk. However when they got to the house they asked for $300 more than what was on the quote and then another $300 when I got it. They knew I had a plane to catch so that's why I had to pay them. I had the cashiers check already but had to find $300 extra dollars on a Sunday when I had to catch a plane. I was moving a desk from Texas to Massachusetts. When they got to Massachusetts they wanted to deliver on a Sunday but no banks were open so I couldn't get a cashier's check. Their customer service number was disconnected.

Move size: Partial Move Service cost: $1900

Hofford Family

Jul 10, 2021

Long-distance move from Sumas, WA to Cedar Lake, IN

Complete scam

This company is a complete scam. Initially when we found them online, their reviews seemed good. Initial quote over the phone was reasonable so we made an initial deposit. A week prior to our move dates, June 10 and 11, they called again to go over the quote again. Surprise surprise, but the quote doubled to over 9K so we were told to make a second deposit. We were told the movers would call us the night prior to June 10 but NO phone call. We probably called a zillion times that day to ask where the movers were but we got lied to every time and got told a different story. June 11 again, NO show. On Saturday we were told they would show up on Sunday but again, NO show. We were at our wits end by Monday morning, the day before we had to turn in our key and called again. They said the movers would show up at 4 PM. They never showed up so we ended up moving everything ourselves into the garage of family and now have to find a different moving company. When I called on June 15 to request my $3200 deposit back they said I could not get it if I had filed a dispute with my CC company. Till this day, I still have to recover my 2 deposits and this company did not deliver ANY service, besides complete headaches. Do not hire them.

Move size: 4 Bedroom Home Service cost: $9900

Melanie Snyder

Jul 01, 2021

Long-distance move from Hebron, KY to Fort Lauderdale, FL

Worst Moving Experience

Took deposit and had the best quote I could find for a long-distance move. Weekend before pickup (planned for Monday), they moved the pickup to Tuesday afternoon which was the backup. Tuesday during the pickup window, I asked for update, they said Wednesday morning. Wednesday morning they said afternoon, then evening, then no show. Thursday morning I asked for update, they got very rude with me and said they won't keep lying to me (their words) and that they couldn't get a mover to me for another 4-5 days, when I start working the following Tuesday! They then canceled on me and said they'll issue a full refund. Fully expect to have to stay on top of them for that though. Very poor communication and will not update you, you have to reach out for the updates. Avoid at all costs, otherwise you will be like me, scrambling to find new movers very last minute and having to pay extra due to the last minute nature.

Move size: 1 Bedroom Home Service cost: $2500

Oscar Murguia

Jul 01, 2021

Long-distance move from Fredericksburg, VA to Odessa, TX

Moving Virginia to Texas

If I could give this joke of a company 0 stars I would. As well as richard and Julian. Nun but jokes! They want the money ASAP and once you pay they are always in meetings. Our date to move was the 30th with them knowing we had to be out by the 1st. 30th came and they no call no showed when we called they beat around the bush and left us on hold. They start off with like $3,200 and bs you down to $2,200. We paid $980 for a deposit and never heard back. The 1st came and they said they had a domestic dispute and couldn’t make it after being told the truck was almost there. Richard is a joke as well as Julian. Anyways they never showed up and wanted to keep the deposit. Do not use these bums they are a SCAM. Once they get the money they go ghost. We will get our money back we are not worried about that. Phony people that work for that company. DO NOT USE THEM. They blocked our number after we asked for our deposit back. Richard out of all of them has to be the biggest fraud and bum. Richard has been in a meetings since the 28th today is the 1st.

Move size: 2 Bedroom Home Service cost: $2400

Shirley Banks

Aug 31, 2021

Long-distance move from Wellington, CO to Plainfield, NJ

Thank you, guys!

David and his two other crew members were on time, pleasant, efficient and took great care with our belongings. They had wardrobe boxes, moving blankets, plastic & tape to make the move go even more smoothly. There was not a single issue during the move. After the move we received a call from the office making sure that everything was done to our satisfaction and we have no complains.

Move size: 3 Bedroom Home Service cost: $6900

Brent A Fewell

Sep 07, 2021

Long-distance move from Lake City, FL to Ellsworth, ME

Avoid this Company

I wish I had read these reviews before my elderly parents contracted with this company to move them from FL to ME. We have had a horrible experience. They are brokers and have zero control over the drivers they hire to move your belongings. In our case, the driver failed to show not once but twice, after we gave the company a chance to cure its initial breach. We were told the second driver would cost us $2K more. Many misrepresentations and outright falsehoods. We ended up having to rent a truck and move my parents at great expense/time. And we have been trying to get a refund of our $1500 deposit. We have made no less than a dozen calls, dealing with rude customer service reps who have lied to us over and over again regarding the refund. I will be contacting the NJ AG's office to request a criminal investigation if we don't receive a full refund.

Move size: 2 Bedroom Home Service cost: $3400

Kieran Mcaulay

Sep 09, 2021

Long-distance move from Bethlehem, GA to Ashburn, VA

These guys are simply phenomenal

We have gone through our fair share of movers in the past and this company are by far the best. Who knew that moving could be such a pleasurable experience if you actually have good movers who are efficient and take care of your belongings and are trustworthy. Also, the customer service from Abby and Billy was amazing. Very accommodating to our strange schedule demands. Highly recommend!

Move size: 2 Bedroom Home Service cost: $4800

Simon Johnston

Sep 21, 2021

Long-distance move from Fallon, NV to Killeen, TX

So happy how it all worked out!

When our original moving company bailed on us thirty minutes before pick up, we scrambled trying to find someone to accommodate our move asap as we had to be out of our condo that weekend. They scheduled us for the next morning, arrived promptly and got the job done. They are efficient and careful. No damage to any items. Even though they charge by the hour, they work fast! Their cost was very reasonable and I would recommend them to others.

Move size: 2 Bedroom Home Service cost: $4900

Brandon Borrelli

Sep 14, 2021

Long-distance move from Arizona to Colorado

Best Movers!

On the day of our big move, a huge team from this movers arrived on time and they did a spectacular job. We had a ton of stuff and most difficult items. The most difficult was a huge sectional couch that we had to hoist through balcony. They managed to do it, allowing us to keep the couch. Otherwise, we would've had to leave it. I recommend the movers to all.

Move size: 2 Bedroom Home Service cost: $4600

Stephen Robertson

Sep 15, 2021

Long-distance move from Dalton, NY to Long Branch, NJ

They made our move very easy

Arrived at our 3-bedroom apartment and shrink wrapped all of our dressers and glass material belongings. Really took care of our stuff and got the job done in 3 hours. If you're moving I recommended giving them a call and the price was very fair for the quality of work they put out. Thanks for the awesome and smooth move guys. I really hate to move and was really dreading it but you guys made it seem effortless.

Move size: 3 Bedroom Home Service cost: $6700

Jeff Mason

Jul 27, 2021

Long-distance move from Saint David, AZ to Rosemead, CA

CALL THESE GUYS

These guys are patient, fast, and thoughtful for movers. They made this by far THE easiest move I've had. I highly, highly recommend them. And you can't beat the price.

Move size: 2 Bedroom Home Service cost: $4215

Chris L Dupuis

Jul 28, 2021

Long-distance move from New York, NY to Lancaster, CA

Excellent Service!

On the day of the move, the crew showed up on time and ready to move my stuff. I had 3 guys come, and they were very respectful, professional, and even fun to chat it up with. I would highly recommend. I had a hassle free, cost effective moving experience and thanks to this company for that.

Move size: 3 Bedroom Home Service cost: $6394

Dennis Williams

Jul 28, 2021

Long-distance move from Florida to New York

Disappointment

They started off strong, in terms of responsiveness, completeness of quote, good price. We had to cancel, again they were great at communications, got the notification my refund had been processed - never received. And now can't get them to even talk to me about it either through email or phone. Too bad, seemed like they had their act together.

Move size: 1 Bedroom Home Service cost: $2000

Mark Williams

Jul 28, 2021

Long-distance move from Fleming, CO to Waycross, GA

5 stars!

Very professional, fast, and the price was great. So courteous, cautious and accommodating. They tried really hard to help get my box spring upstairs. No surprises at all. Nothing was damaged or broken. Would recommend them to anyone.

Move size: 1 Bedroom Home Service cost: $1390

Jac Thompson

Jul 29, 2021

Long-distance move from McKinney, TX to Santa Clarita, CA

SCAM!!!

Do not book!! This is a HORRIBLE company!! They took our deposit and didn’t follow through with anything on our contract or anything they promised. Their company operating license was revoked this month.. I wish I had known!

Move size: 1 Bedroom Home Service cost: $3000

William Solares

Jul 29, 2021

Long-distance move from Kansas City, MO to Belvidere, IL

They were amazing!

Nice, polite, efficient and incredibly quick. They moved a 2-bedroom apartment to the new place in about 5 hours. They were helpful and courteous the entire time. If you need movers this is your company. Thank you!

Move size: 2 Bedroom Home Service cost: $4880

Rafael Pascual

Aug 10, 2021

Long-distance move from Gainesville, GA to Tahoe City, CA

Move from GA to CA

Contracted for a move from Ga to CA in June . Company failed to show up for pickup citing driver trouble. Requested a refund of deposit and they stated they would comply. Still waiting for refund and have reported to Wells Fargo fraud unit. This company is a total scam.

Move size: 2 Bedroom Home Service cost: $1332

Anne Marie

Jul 23, 2021

Long-distance move from Baring, WA to Philadelphia, PA

So happy with the move

This is the second time I used them in the past 4 years and they were absolutely great both times. They were very easy to schedule. The quote was very reliable. The service was great and the staff was very friendly and nothing was damaged. I can't say enough good things about them.

Move size: 3 Bedroom Home Service cost: $7239

Geoffrey Levine

Jul 31, 2021

Long-distance move from Simi Valley, CA to Herndon, VA

They lost their DOT license and lied about it

SCAM! These guys gave a great sales pitch and not bad to work with at first. Once my items were picked up, it went south. Impossible to get an estimate on delivery. On hold for hours. Rude customer service rep who flat lied to me. Turns out they sold my contract to another company, and denied it... On top of all kinds of other lies.

Check out their DOT number. DOT #: 3321368. They are OUT OF SERVICE for refusing an audit.

SCAM

https://safer.fmcsa.dot.gov/query.asp?searchtype=ANY&query_type=queryCarrierSnapshot&query_param=USDOT&query_string=3321368

Move size: 2 Bedroom Home Service cost: $5000

Marlowe Rodda

Aug 03, 2021

Long-distance move from Seattle, WA to New York, NY

BEWARE!!! DO NOT USE THIS SERVICE!!!

No call, no show. Complete SCAM artists!! Absolutely do not use this service. They are not licensed, they are not real. I am disputing my deposit with my bank. My partner was also scammed by them. Please beware and read these reviews before giving them your money and wasting your time!

Move size: 2 Bedroom Home Service cost: $2300

Rob Bielunas

Oct 23, 2021

Long-distance move from Tecumseh, MI to New York, NY

Professional movers!

The movers of this company was very efficient, courteous, and professional. They were polite, efficient, and skilled while gently wrapping my furniture. It was a pleasure working with them on my relocation, and I'd use them again in a heartbeat!

Move size: 2 Bedroom Home Service cost: $3591

William Fraser

Oct 26, 2021

Long-distance move from Winchendon Springs, MA to Saint Paul, MN

Thumbs up!

Amazing customer service and this from someone who is rarely impressed by this, particularly moving company. They arrived on time, introduced themselves, explained the process to me, and then checked in on me and my family throughout the day to ensure we were satisfied with the service.

Move size: 4+ Bedroom Home Service cost: $16882

Todd Anderson

Oct 21, 2021

Long-distance move from Salisbury, MA to Miami Beach, FL

Good job

Best moving experience I've ever had by far. They are so respectful, friendly , helpful and Super professional!

Thank you for making the move so easy and fast! I highly recommend this company.

Move size: 4 Bedroom Home Service cost: $7852

Issakha Diawara

Oct 05, 2021

Long-distance move from Raccoon, KY to Amarillo, TX

It was a perfect move

We were able to finish the transfer without causing any damage to any of the objects, and everything was readily removed by non-professionals on the opposite end of the move. I am overjoyed and have already suggested the services to others.

Move size: 1 Bedroom Home Service cost: $1273

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Company Info

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Moving & Storage Squad LLC has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is 3 Glasser St, Rochester, NY, 14606, but movers usually cover a much larger area.

Company Notes

MOVING & STORAGE SQUAD LLC, is a long-distance, full-service moving company. We are licensed, bonded, insured and up to date with all requirements made by the U.S. Department of Transportation. MOVING & STORAGE SQUAD LLC coordinates over 3,500 moves annually servicing the entire continental United States.

Licenses & Certificates for Moving & Storage Squad LLC

To legitimately operate within the State of New York, Moving & Storage Squad LLC is required to have a valid New York State Department of Transportation license (NYDOT). If they perform interstate moves, they are also required to be registered with the FMCSA.

To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the Moving & Storage Squad LLC license numbers for the government record information:

ICC MC number: MC-1056919
(Interstate Commerce Commission Motor Carrier number)

US D.O.T.: 3321368
(US Department of Transportation number)

Local State License: not provided

Want more detailed information on licenses? See our detailed guide on moving company regulations here.

What is Moving & Storage Squad LLC cost for interstate moves?

From 10244 reviews of people moving long ditance, we concluded that the market average costs are around $4839 when moving long-distance.

For Moving & Storage Squad LLC, we estimate that their average long-distance moving costs will be around $3842, based on 90 long distance moving reviews.

This could mean that long-distance moving services costs of Moving & Storage Squad LLC for moving between states is cheaper with about 21% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Moving & Storage Squad LLC. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on Moving & Storage Squad LLC - a professional company located in 3 Glasser St, Rochester, NY, 14606. Discover Rochester, New York moving companies.

*MoveAdvisor may not be affiliated with Moving & Storage Squad LLC and the estimates may be provided from other professional movers in our network.