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$ 4254
Interstate move average
12% less than market avg.
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70 reviews

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Celine Fang
Dec 23, 2021
Long-distance move from New Orleans, LA to Miami, FL

Purposely Stacked Loosely To Create Space To Charge Double

Mission Moving is a broker (undisclosed at the time of quote and deposit, and mover with rental truck was hired from Birmingham AL to pick up from New Orleans). I personally love to work with brokers if they have reliable vendors, however, if you read good and bad reviews here about Mission Moving, most likely because people experienced different vendors that "represented" them.

For me, I was quoted at about $9k, and the rep suggested that it was in line with what they have experience with and if not more than enough. He said if we didn't need that much space whatever is used can be adjusted at pick up to LOWER the price.

It was the total opposite.

1., The mover said we are responsibile for paying all the space reserved (I knew that was expected and probably industry standard, but the rep said it wrong).

2., The mover looked over all of our stuff and estimated $16k for another half semi-truck full of space. (So I had to decide on the spot about what to let them pick up and what I should keep because they are not worth to pay to move).

3., The mover was purposely stacking things loosely to create space, leaving several inch gap space between rows, using a king size mattress spring in the middle of the truck to block view from outside so no one can see they made 2 feet empty space behind. (One of the moving helpers told me privately about this and said I wasn't supposed to know about it otherwise he would get in trouble for telling).

4., After picked up, I contacted the rep from Mission Moving and texted him all of the problems experienced, suggested that should be an 3rd party inspection duing transport or at drop off to re-measure my stuff to see how much space they should actually occupy, no one responed.

5., I had an initial quote, paying over $2k deposit, the "verification" quote I took away some bulky items but added more boxes, was charged almost another $2k for deposit. (The person did not spend time to count every inventory with me, I gave him the changes within a minute so he can adjust according to the original list). When the mover charged additional 300 cubic feet on the spot, he said that was not needed to do the second count and pay additional deposit. The "deposits" were all broker commisions. When the driver adds the space that was the money pay to the driver. (The broker wanted can see the $4k "commission" and therefore wanted to charge more for their work to make it justifiable for their labor.)

I end up paying $12k for about 75% of the stuff that was quoted for $9k.

As I am reading other reviews, Mission Moving will respond here according to whatever "notes" they have in their office. It doesn't seem like the customer has a way to respond again after their response so they might have the "last say" on the review.

I would really like to leave a good review for a company who cares to build their reputation by properly handling issues. All I am asking is to re-measure my items so that we all know if the quote was too low to begin with and that I should pay for exactally the amount of stuff ended up on the truck. If the movers were found fraudlently making space in order to over charge then it is the movers bad reputation not the brokers.

Since I was told by one of the movers about the space manipulation, and that no one answers from Mission when I contacted, I believe the problem is real. Please do not try to verify with the inventory list and the actual shipping list, they have no actual value when it comes to various sizes of the items and how the space was utilized.

Move size: 4 Bedroom Home Service cost: $12316

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Official company response

Hello,
Thank you for the detailed feedback. It appears this move went up quite a bit as to the inventory and items being relocated. During the Quality Assurance call prior to pickup, customer added 250 cf. of additional items. Then later on site there were also additional items not listed on the contract. We would ask, where were the additional items the first and second time we went over the inventory before the movers arrived.
We do understand that things change and customer later decide to take or remove items. However they have to pay for additional space when this is the route chosen.
Customer mentioned that the carrier purposely packed loosely on purpose. This is a carrier that we use constantly and this is the first time this has been brought to our attention. For the helper to say such a thing is beyond us and we would question the validity of this statement.
When the movers arrive they always go over the worst case scenario with the customer if there are revisions prior to loading the truck as to not make the customer feel comfortable with the revision. If there truly was a major discrepancy with the inventory and cubic feet we would ask why the Bill of Lading was signed and the customer agreed to the adjustment of cost? Once this is done we are not able to go over the inventory again as the goods are now in route and the carriers are far to busy to go over the size again.
Please know there is much work that goes into these moves on the broker end, the carrier rely on us for this as to the logistics and scheduling. Money is dispersed into these jobs directly after they book, we have full customer service departments, sales department, verification department, quality assurance department, all of these listed overheads are what goes into the moves and provides the carriers with the business they need to fill their trucks.
We do apologize for any inconveniences or miscommunications that may have occurred on our end. Again, during this unique time for us all in the country, brokers are relied on more so then ever in this industry as we all do the best we can to see that all families are moved in a timely, cost effective manner.
Regards,
-Mission Moving Group

Elizabeth Beck
Dec 06, 2021
Long-distance move from California to Maine

Poorest experience I've ever had with a mover.

I would never recommend this company or use them again.

This company's sales department is good. They are responsive, friendly and tell you they will be with you through the move every step. Unfortunately once they got our money, they abandoned us, then saddled us with the worst moving experience possible.

* Missed the move date by over two weeks.

* The movers showed up and demanded another 4K to move the contents because there were more cubic feet (I had already paid for the full cubic feet of the full storage unit, how could the contents grow??)

* We had almost 5K in damaged property.

* Sitting on hold for up to an hour to wait for a customer service agent is their norm.

I waited to write this review because I wanted to know if they would step up and help. Well, after almost 5 months of promises to review and assist, they called today and said "you were told wrong, all we will do is have you call the carrier to resolve". "our job is just to put you in contact with the carrier, which we have done".

I pointed out that I didn't hire that carrier, they did, so I would appreciate some assistance. I was told that they did assist in the resolution, they just put me in contact with the carrier they contracted. So here I am, with lots of damaged merchandise, money owed to me and they tell me today they won't help. A) They should be helping. B) They should have told me that 5 months ago when I began asking for assistance post move.

I've moved with professional movers over 15 times and this is the ONLY move that was horrifically handled - or should I say not handled

Move size: 4 Bedroom Home Service cost: $26000

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Official company response

Hello,
When reviewing the file it appears the customer had 2 storage units, one holding 1600 cf and another holding 2000cf. This is a large move. To put into perspective the total cubic footage would occupy an entire semi truck. The units were 10x25 & 10x20. When it comes to cubic footage there is always some air space no matter how well it is packed when it comes to furniture, boxes, miscellaneous items.
Also it appears that the customer went with the standard insurance of 10k standard liability @ .60 per pound. This is what is required by the DOT for moving companies to provide. This coverage is minimal especially when it comes to moving a full semi or 2 full box trucks. We always recommend additional coverage to be purchased or to contact homeowners or renters insurance.
Digging deeper into the file it does show extensive notes dating back to may all the way until as recent as yesterday. Please understand we are in the office from 10-6 EST, outside of these hours the after hours service would need to be utilized.
This move took place during the heart of the issues related to the pandemic and shortages in our industry. We are not here to make excuses however we feel this should be mentioned as unforeseen circumstances are simply out of our control.
We do apologize if the customer feel the move didn't go to their liking, this was not our intention going into the move.
If any further assistance is needed, please reach out to the customer service department.
-Mission Moving

Tracy Pickerill
Jan 18, 2022
Long-distance move from Denver, CO to Las Vegas, NV

DON’T USE - RUDE CUSTOMER SERVICE

I hired Mission Movers about a month ago and we were going to move from Denver to Las Vegas and it turns out my mom wasn’t able to keep her job if we moved. We ended up canceling a week before we were supposed to move and Rick Steel said that he wasn’t able to refund all of my money only 15 to 20%. Out of $2100. I don’t think so. I canceled payment and disputed this with my bank and I received my money back. Rick however thinks he’s going to get my money back which he can keep on dreaming. He has no reason to keep all of my money being that they have not provided me with any services.

Move size: 2 Bedroom Home Service cost: $4200

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Official company response

Hello,
We are sorry to hear that things didn't work out with the job and the relocation. We do have a standard cancellation policy like most movers and much work goes into the facilitation and coordinator ion of these moves directly after booking. The standard cancellation window is 72 hours from booking, anytime after that is considered a late cancellation and non-refundable as we have already dispatched the job to the carrier. Now when customer cancel last minute the carrier has to find ways to fill the space to remain economically sound for the company. Like the airlines, we always honor the move for up to one calendar year on another move if the customer would like. These practices are standard in just about all moving brokers contracts.
-Mission Moving

Ganesh Shetty
Jun 24, 2022
Long-distance move from Phoenix, AZ to Vancouver, WA

Mission Moving is a SCAM !!! never do business with these crooks

MISSION MOVERS is a SCAM !!!! don't hire them for your move.

Customer Id : K4825347

The contract is going to say they are just a broker and with your initial payment they get their cut then your move is no longer their issue. They are just going to leave you on your own with a different moving company. The new moving company will not respect whatever the amount you agreed with Mission Movers and they are going to ask you a lot more on the day of pickup.

Please don't go by these fake google 5 star reviews given by the Mission movers for themselves. To see their real colour please refer to the Better Business Bureau or Yelp reviews. They have been sued so many times.

I ended up cancelling my move because of the Mission movers and they don't reimburse my payment made.

These are the guys you are going to interact with at Mission Movers.

Ted Roberts who would assure you that the end to end moving is taken care by them and would be available for call anytime. Once you made your initial payment you will never hear back from him.

Chris, Shannon and Kristy Green who are moving coordinators who will make you bounce back from one person to the other without providing any update on the status of your move.

Move size: 1 Bedroom Home Service cost: $3500

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Official company response

Hello,
We are sorry to see this type of review, this is not what we strive for as a company. We are very clear as to being a moving broker as this is a broker driven industry. When it comes to review sites, unfortunately, folks are more prone to go to the BBB for negative feedback and not positive. When a move goes well they either go to google real quick or we don't hear back. We are in the heart of moving season and do not mean to bounce customer around, however, we do want to make sure people receive the communication they deserve as specific employees are not always available being that we have 100's of jobs on the calendar at any given time.
We will take your feedback into consideration and do our best to improve as a company.
regards,
-Mission Moving

Takesha Bartley
Oct 05, 2022
Long-distance move from West New York, NJ to Atlanta, GA

Terrible Service!

Do not contract with these folks! They are unresponsive after payment is made. My personal belongings were left in a New Jersey warehouse and after a month they have still not been returned to me. Their broker firm is even worse and broke my furniture and continuously lied about my belongings being shipped back to me. Each time I followed up on status I was avoided despite me mentioning I have valuable items inside. At this point I don't know if things are stolen. The manager Nate is absolutely atrocious and will not respond to you after receiving payment. His goal is to scam people out of their money (they hike up the price and hold your items hostage until you pay). I waited 10 hours for movers to come on my moving day with no response. They contacted me the next day only for my furniture to be damaged and the materials to fix my remaining furniture left at a warehouse. I urge anyone to bypass them if they are looking for quality service. They are Grade A scammers and thieves!

Move size: 2 Bedroom Home Service cost: $5200

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Official company response

Hello,
We are sorry to see you had a poor experience. Anytime a customer adds items in QA the cost would indeed increase. As stated in the agreement, we the broker are not responsible for broken/damaged items as this is an insurance claim. When reviewing the file it appears that the claims info was emailed out to the customer to file.
-Mission Moving

Chuck Quinn
Jul 03, 2020
Long-distance move from New York to Florida

Overall great movers.

Things went well with our move from Manhattan to our second home in Fort Lauderdale. There were no cost over-runs over the initial estimate.

The moving team arrived dressed in protective gear through and throughout the process.

The cost was fair when compared to their competitors that we also checked with.

Move size: Studio Service cost: $3350

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Official company response

Thanks Chuck. We always appreciate feedback and are glad the move went well. Best of luck moving forward!

Teresa Gordon
Dec 23, 2020
Long-distance move from Columbus, OH to York, PA

Moved from Ohio to Pennsylvania

Big rip off Don’t let Eric do your final quote he rips people off that what the movers said they said he never get the quote right and they tell you will get back what you don’t use of the truck but never get back to you and when you call for answers they keep lying and telling you they will call you back and they don’t they jacked up my amount by 11,000 which ended up being over 15,000 They Suck Don’t use if you do you will regret it

Move size: 3 Bedroom Home Service cost: $15000

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Alina Weber
Feb 06, 2021
Long-distance move from Loveland, CO to Blaine, WA

Stole our money and defrauded us out of the deposit

Not only were we heartbroken that our house purchase fell through, we had cancelled our move within 24 hours of paying a deposit,. It was for $3,700. After 3 months and trying to appeal to 6 "so called managers", Mission Moving Group has not refunded our money. There was no move, no in home appraisals nothing but theft.

Move size: 4+ Bedroom Home Service cost: $3700

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Official company response

Hello,
We are sorry to see that the purchase of the home had fell through during the time that you were planning to move. After reviewing the file it appears that the cancellation was not done properly. When customer choose to cancel their moving details they would need to send an email to the admin account listed in the contract. This is all listed under the terms of cancellation. We do apologize for any inconveniences.
-Mission Moving

Rudy Wilson
Mar 15, 2021
Long-distance move from Sabana Hoyos, PR to Albany, NY

Great movers

The movers definitely exceeded my expectations. Not one item was broken, scratched, or damaged. The guys worked hard, were easy to talk to, and really professional. Thank you for making a stressful day so easy.

Move size: 2 Bedroom Home Service cost: $5061

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Official company response

Thank you so much for sharing Rudy. We hope you and the Mrs. are happy in the new house. Kind regards from us all here at Mission Moving!
-Mission management

Robert Trammel
Mar 17, 2021
Long-distance move from Shell, WY to Pine Island Ridge, FL

Very nice

Have used Mission Moving several times and have found them completely reliable. Friendly, safe, and efficient service at a competitive price. Thank you! Wouldn't use anyone else

Move size: 2 Bedroom Home Service cost: $3445

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Official company response

Hey Robert!
Thank you for the continued business, we hope you and the family are well. Enjoy the new place!
-Mission moving

George Sander
Mar 18, 2021
Long-distance move from Deaver, WY to Louisville, KY

Best work!

The easy way of booking a van these days. Always had reliable service from all the drivers I've used at competitive prices. Great service. Many thanks. I will be using them again without any hesitation.

Move size: 2 Bedroom Home Service cost: $4809

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Official company response

Hey George,
Thank you so much for the review! It's really nice to see positive feedback here on mymovingreviews.com we know its not as easy to leave a review like google, that being said, thank you for taking the time to share and think of us.
Best wishes,
-Mission Moving

Jake Mullins
Mar 12, 2021
Long-distance move from Russellville, AR to Round Lake, IL

Fabulous Mover

Easy to use the great simple process and great van driver with good communication, so you know what is happening every step - much better, and with drives like I had, you can't go wrong thanks would use again 100%

Move size: 2 Bedroom Home Service cost: $3489

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Official company response

Hey Jake,
Thank you for the kind words regarding your move with us. We've really doing trying to put our best foot forward during these times. Glad the move was a positive experience for you guys.
Take care,
Mission Moving

Bradley Strobel
May 06, 2021
Long-distance move from Charleston, SC to Kalamazoo, MI

Well Done!

A crew of three showed up exactly on time and got straight to work. They worked incredibly hard and got everything moved out of our third-floor walk-up two-bedroom apartment; they were very nice, professional guys; they protected all my furniture really well and packed it into the storage unit nicely. It was a very stress-free move!

Move size: 2 Bedroom Home Service cost: $4698

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Official company response

Great news Bradley!

Thanks so much for sharing a review for us here, we know the process to do so is a bit more lengthy then google. Thanks for sharing your story as to the move and if you ever need anything in the future don't hesitate to reach out to us.
Stay well,
-Mission Moving Team

Christopher Sandoval
Apr 27, 2021
Long-distance move from Yakima, WA to Mooresville, NC

Impressed!

I've used this company twice now, and you just cannot hire better movers. I was fortunate that they were available during the time that I needed them. Cornell is an officer, and he was coordinated and scheduled. My move is a delight, and was extremely good at communicating all of the steps and timing to me.

Move size: 2 Bedroom Home Service cost: $5418

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Official company response

Hey Christopher,
Thank you for your continued business with us! Happy to see this one went as well as the previous move. As we appreciate the business, we do hope you are settled now as we understand how stressful moving can be.
Best wishes,
-Mission Moving

Robert Arroyo
Apr 01, 2021
Long-distance move from Dante, VA to Liberty, TX

Very nice

Joseph and his team were extremely competent. They arrived on time, finished ahead of schedule, did not charge hidden fees, and disassembled and reassembled.

Move size: 2 Bedroom Home Service cost: $4595

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Official company response

Hey Robert,
Thank you for sharing your experience with us, we're happy to hear it went so well. We'll be sure to let Joseph and the guys know their hard work didn't go unnoticed.
Stay well,
-Mission Moving

Obie Nitzsche
Jun 14, 2021
Long-distance move from West Hartland, CT to Chester, PA

Smooth Move!

Extremely helpful and hardworking team. Very satisfactory. Great service. Will use it again in the future when moving again.

Move size: 2 Bedroom Home Service cost: $4587

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Official company response

Thanks Obie, glad to hear the guys brought their A game and knocked it out for you guys. Let us know if you need any help in the future.
best wishes,
-Mission Moving

Myles Rice
Jun 07, 2021
Long-distance move from Felton, DE to Homeland, FL

Good Work!

This is the second time I've used Mission Moving and you will not find a better moving service. Both times the crew was extremely professional, quick, and efficient. I am so happy that I chose Mission Moving for my move. I will use them again in the near future because I have to move my sister's apt. too.

Move size: 2 Bedroom Home Service cost: $4274

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Official company response

Hey Myles,
Thanks so much for the continued business! Pleased to see all went well this time around also. Best wishes from us all here at Mission Moving. Enjoy the new home!
-Mission Moving

Arvid Goldner
May 27, 2021
Long-distance move from Saint Inigoes, MD to Easley, SC

Excellent!

These guys were unbelievable! We had most everything boxed up ahead of time, so when they came, they got right to work and didn't stop till the job was done. They took great care of my stuff. They wrapped things as needed. These guys are rock stars. I'm never moving without them again.

Move size: 2 Bedroom Home Service cost: $4358

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Official company response

Wow! Thanks so much for sharing your story Arvid. Great to see these types of reviews. We have really been in overdrive as of late and doing all we can to ensure everyone had a great move with us.
Thanks again for the review!
-Mission Moving

Michael Robert
Jun 15, 2021
Long-distance move from Big Arm, MT to Minneapolis, MN

Amazing Mover

Quick and helpful. Booked the wrong moving date, but they helped me correct it pretty quick even though it was coming up in less than 24 hrs.

Move size: 2 Bedroom Home Service cost: $5277

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Official company response

Wow great news Michael!
Thanks for the review and allowing us to be part of your relocation. Hope your enjoying the new place.
-Mission Moving

Aru Manil
Jun 16, 2021
Long-distance move from Greenville, MS to Orlando, FL

The movers never showed.

The movers never showed to my home and my lease was up shortly thereafter. So I had to rent a moving truck at the last minute and drive 20 hours to central Florida. I sat on hold for hours before someone finally told me that it wasn’t happening, and there was no solution. If you need to move, don’t use Mission Moving.

Move size: 2 Bedroom Home Service cost: $950

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Official company response

Hello,
We do apologize for the delay in your pickup timeframe which your time restraints could not meet. This is never our intention for this to happen to our customer. As the moving industry has experienced a huge uptick in volume some areas have experienced delays which are out of our control. We try to tell our customer to book in advance and allow wiggle room as to dates and future arrangements. This is why most moving contracts state they do guarantee pickup or delivery windows due to unforeseen circumstances that may occur. If previous moves take longer then expected this may cause delays for future moves on the same route. Again, we do apologize for inconvenience and do hope you were able to get everything situated.
-Mission Moving Group

Armando Cooper
Jul 13, 2021
Long-distance move from Acton, ME to Dayton, TN

Good job

Friendly chap with faultless service handled goods like they were their own. Certainly recommend to anyone! Well done & thank you.

Move size: 2 Bedroom Home Service cost: $5020

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Official company response

Thanks so much for the review Armando!!! Glad to see you guys are happy with the services we were able to provide.
-Mission Moving

Maxime Yundt
Jul 05, 2021
Long-distance move from Cerritos, CA to Hialeah, FL

Smooth Move!

I was able to ask Mission Moving about any questions I had, and they were very nice and answered whatever I asked. The whole process went very well, and I am so happy with how everything worked. If I ever move again, I will hire these guys!

Move size: 2 Bedroom Home Service cost: $5396

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Official company response

Hey Maxime,
Thank you for leaving us a 5-Star review here on MMR. We know you had many options as to choosing a mover and thank you for allowing us the opportunity to help out.
Best wishes from us all here at Mission Moving!
Take care,
-Mission Moving management

Robert Parker
Jul 06, 2021
Long-distance move from Eastford, CT to Davenport, IA

Excellent services

Joseph and his team were on time, efficient, friendly, and professional. They did an excellent job for me, and I am so impressed with them. I would highly recommend Mission Moving Systems for any of your moving needs, and I will certainly be using them again in the future! 5 stars!

Move size: 3 Bedroom Home Service cost: $4932

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Official company response

Hello Robert,
Thanks a lot for the kind words, we're very pleased to see you had a good move with us and the carrier did a good job. We hope you all are now doing well and getting comfortable in the new home.
Thanks again,
-Mission Moving

Henry Caballero
Jul 02, 2021
Long-distance move from Galeton, CO to Irvine, CA

Use Them Again

The Mission Moving were a Great team. Everything was wrapped well. Haven’t found anything broken or scratched. The quote was almost as exact as the final amount. Worked sun up to sun down and didn't slow. I highly recommend using them for your moving needs!

Move size: 2 Bedroom Home Service cost: $4863

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Official company response

Wow what great news Henry!! Thanks so much for the review, it was our pleasure to relocate you guys!
Enjoy the new place,
-Mission Moving

Dennis Ismael
Jul 17, 2021
Long-distance move from Florida to New York

Well Done

After hiring Mission Moving with my last move, never again will I move without movers! James and Carl were fantastic from start to finish. They were helpful throughout the entire process and did everything as I told them. Bottom line: Worth. Every. Penny. Recommended!

Move size: 2 Bedroom Home Service cost: $5324

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Official company response

Thanks Dennis!!
We'll be sure to let the guys know they did a good job on your move. These guys have reviews every 90 days and this is a factor as to them receiving raises. Thanks again, happy the move went so well for you all.
-Mission Moving

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These reviews are the subjective opinions of MoveAdvisor members and not of MoveAdvisor itself.

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Their address is 200 Knuth Rd. Suite 206, Boynton Beach, FL, 33436, but movers usually cover a much larger area.

Company Notes

As a complete turnkey relocation company, you will see that there has never been an easier way to help you with the whole process of being relocated. We can assist you with the process of working to know what the real estate market is like as well as what the entry level house price is like when you are moving into a new area. We can also assist you with the process of finding the best area of a state for your relocation that is close enough to a large city but far enough outside that you are go

Licenses & Certificates for Mission Moving

Companies that transport household goods within Florida like Mission Moving have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.

To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the Mission Moving license numbers for the government record information:

ICC MC number: 01048333
(Interstate Commerce Commission Motor Carrier number)

US D.O.T.: 3303978
(US Department of Transportation number)

Local State License: not provided

Want more detailed information on licenses? See our detailed guide on moving company regulations here.

What is Mission Moving cost for interstate moves?

From 9789 reviews of people moving long ditance, we concluded that the market average costs are around $4859 when moving long-distance.

For Mission Moving, we estimate that their average long-distance moving costs will be around $4254, based on 56 long distance moving reviews.

This could mean that long-distance moving services costs of Mission Moving for moving between states is cheaper with about 12% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Mission Moving. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

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Community testimonials, ratings and consumer reports on Mission Moving - a professional company located in 200 Knuth Rd. Suite 206, Boynton Beach, FL, 33436. Discover Boynton Beach, Florida moving companies.

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