Midwestern Van Lines

Please!! Do not contact these movers. They will make it nice and sweet give you a lower quote and make it seem you won’t be paying additional fees. We had a horrible experience. I explained very clearly the size and numbers of rooms, including everything in it. As well with the glass and fragile furniture. The representative made it clear that the amount was a guaranteed and swelled amount. Once the movers came the day of moving. The wanted to add and additional 2,000 dollars. Due to stating that the fragile stuff was not added to the contract and everything I stated in the rooms where not placed on the order. This added so much stress can you imagine. I had to sell my stuff in one day. I wasn’t going to pay 2,000 extra and the contract was selled. I rather get new furniture then have to pay 2,000 more. The movers where very nice. The agency it self horrible. Customer service extremely rude as well. Please don’t add more stress with this movers.

Move size: 4 Bedroom Home Service cost: $2100

I have never felt the need to review any company before, but I need to warn future potential customers about the horrible service they may receive. Midwestern Van Lines promised that I would receive my items in 5 to 21 days (which then turned into 21 business days which then turned into 30 business days). I called them once a week for the first couple weeks, and it was extremely difficult to get ahold of anyone (sometimes I would call 10 to 12 times each day until I finally spoke to a person). When I left several voicemails, nobody ever called me back. All they could tell me when I called was that a driver had not yet been assigned. It took 31 days until a driver was assigned.

I finally received my items 37 days after they were picked up. Overall, they were in good shape, but I did notice a large scratch on my coffee table. I would recommend paying the extra money for a reputable company that won't give you the run-around and take over a month to deliver. I regret my decision to use Midwestern Van Lines - if I done more extensive research, I would have seen the scathing reviews on the web.

Move size: 1 Bedroom Home Service cost: $2200

It took them three days to pack a three bedroom house. They didn't show up or come back etc. WE SHOULD HAVE STOPPED RIGHT THERE. Then they told us we should move our delivery date out because it would be a fast delivery which was a trick to push our delivery date over another weekend as they have 30 work days to delivery which they are are OVER anyways. We were told the same truck it was loaded into would bring it to FL from MN. NOPE. The sales man said this company is out of New Jersey, but looks like its out of Miami or maybe the owners are in New Jersey. Raul our salesman didn't return calls when we found out our stuff would be stored in MN for weeks before it was brought down by another truck. NEVER returned our calls and didn't care. I am scared to see what is broken. Paid $15k a mess. Sell your stuff and take that money to buy new stuff. Drive your own truck for your special items. what a nightmare.

Move size: 3 Bedroom Home Service cost: $15000

If there was a negative star, I'd would give them that.
They took 50 days to deliver my stuff. Very rude staff. The sales person "Taylor" told me that they were A+ with BBB, it turned out to be D-. The mother company is based on Miami not Denver or Illinois.
The initial estimate was 3600, when they showed up 2 days after the confirmed date they changed to to 6100$ !!
Don't even think to go with them. Stay away!!
Big scammers.

Move size: 2 Bedroom Home Service cost: $6100

Gouged us for an extra 2,000 dollars on the way out the door after taking 10 hours to move our stuff out. The argument got really ugly and although I don't have a bad temper, I was absolutely furious with them from day one. After 6 weeks they finally called me one day, I was in California on business at the time and told me the stuff would be there the next day. So much for the 48 hour notice. Had to spend 1200 dollars on a flight to race home only to find 4 guys that looked in worse physical shape than me (I'm 60) moving my stuff in. Broken dishes, some very expensive, a broken mirror, movers were so out of shape one of them vomited. They told me that would assemble my beds and refused to do it after they were moved in. The movers were not employees of the company itself, they looked like homeless people. Terrible experience, will be getting my money back, you can count on that. Have the whole thing on video! A lot of stuff was left in the driveway.

Move size: 2 Bedroom Home Service cost: $8000

Bottom line up front, I was quoted $2400-2500 and billed $4905.58. Also, this company has the WORST customer service of any I have ever encountered and I have been relocating in the military for over 17 years with 11 moves to include overseas deployments. I contacted Midwestern Van Lines and promptly got a return phone call from Mr. Leonard Kennedy (Senior Moving Consultant) on July 17, 2018. I required a long distance move from WA to TX and was quoted approximately $2400-2500 for the move. My household goods (HHG) were in military Non-Temporary Storage and the Navy would not authorize a long-distance release from storage. 10 days later, I was able to get details for a release of my HHG by the Navy and received a new quote from Mr. Kennedy @leonard@midwesternvanlines.com that was also approximately $2400-2500 after my original quote had expired. At that date, I paid my $909.70 deposit.

I received an email with the quote that Mr. Kennedy initially made an error on the paperwork for my moving estimate #3793039 in the amount of $6772.01 (I have the exact amount because my email response was I do not agree to that amount and respectfully request an update). I cannot quote the exact amount of the corrected quote due to the link to my quote being disabled (states.. This job is booked! Contact Customer Service.) at this moment and I did not save it to my computer.

My original pick-up date was July 30, 2018 and I received a call from 720-408-1650 @7:13 pm the night before to confirm a pick-up at 1-3 pm. I also received a call from 786-345-7808 on July 30th @9:45 am to ensure me my pickup was today between 1-3 and to expect a call from my driver Carlos Hillan (253-961-9559). The driver arrived for pickup at 4:30 pm on the 30th but the pick-up docks were closed. They rescheduled my pick-up for August 1st and after the driver initially refused to drive to the pick-up docks stating the manager said she would not have the load ready when he arrives. Nine days passed after my HHG were picked up and I received a message from Adriana D (Billing Department Manager, 800-519-1130) stating I have a balance of $3995.88 and must pay 50% of that balance to schedule movement of my shipment.

I have called the following company numbers over 20 times with records and left messages at each number with zero answers of the phone and no call backs since July 30th until August 17th. Also, I have not heard back from my response to Ms. Adriana D regarding my bill amount.

786-345-7808
786-345-7804
720-439-6312
720-408-1650
800-519-1130
253-961-9559.

Move size: 1 Bedroom Home Service cost: $2400

DO NOT hire this fraudulent moving company! They took a large deposit from us to move our things, sent us an official looking contract, and never showed up. We've called nonstop for the last month and no one will answer our calls now! We had to rent two Uhaul trucks and move our belongings ourselves. I'm one of the "lucky" ones though. Many people I've been in touch with never received their belongings once these thieves drove off with it!! If they DO show up with your things, they charge you several thousand dollars more before they will unload it.. So they essentially hold it hostage! We thought we did our due diligence when checking out this company, but it turns out they have two BBB accounts..we only saw one of them. Never ever give your credit card information to a company that doesn't do a physical walk through of your home! Research how to determine if a moving company is fraudulent and you will quickly see that Midwestern Vanlines is not one of the good guys!!

Move size: 3 Bedroom Home Service cost: $4700

Never use this company, ever. So many issues with our whole moving process, moving from Minnesota to Alabama. The first estimate they gave us was around $1700 for our one bedroom apartment. When they arrived to pick up our stuff, they only gave one day’s notice instead of two days like they were supposed to, and they charged an extra $700 because they said we had a few more boxes than the estimate. They only wanted cash or money order, no personal check or credit card. I don’t know how many people have that much extra cash sitting around, or how we were supposed to get a money order if they’re going to randomly change the amount, so they accepted a credit card. We find out later that the card was declined, probably because the bank is not used to us charging that much. Note that we did not find this out through the moving company, we found out through the bank.

(Also, none of the insurance options or guaranteed delivery date options were explained to us, and the paperwork was literally taken from our hands before we could possibly have time to read all the tiny print.)

The contract says guaranteed delivery within 30 business days, so we just want a general expectation of how long it will take, because we are in Alabama now sleeping on the floor and have nothing to cook with and so on. So we call the company, sometimes multiple times a day, almost every day. And NO ONE ANSWERS THE PHONE. For two weeks. There was only one phone number where we could even leave a message; for all other phone numbers the voicemail was full. It took over another week for a manager to answer, only to tell us that they would contact our driver and call us back. They never called back and we were unable to reach them again. (I think this person’s name was Jennifer.) Over the course of this time we also tried to email. All of the emails except one went unanswered, and the one response we got over email just told us to call.

Finally the owner of the company calls and asks why we have not paid. It has now been over a month. We explain our issues and he apologizes for the inconvenience. Apparently they’d had a driver for us at one point but because the payment had not gone through, they’d canceled it. Without even trying to tell us. We provide a different credit card for the payment and it goes through. So 34 business days go by before our stuff is delivered, and again, we only get one day’s notice. We are told to expect our delivery between 8am-12pm the following day. It does not come until 12:30pm. You’d think with a four hour window that you created, you could be on time. The drivers initially brought us someone else’s contract and tried to charge us $75 for long carry before they realized they had the wrong paper. They bring the right paper, we get our stuff, they leave. And they leave their packaging supplies, a huge pile of tape, in the hallway outside our apartment.

Two of our boxes were squished, one was partially open, and one contained broken glass from our kitchenware. Our dresser has scratches and one of the knobs is bent, even though they wrapped it themselves with their own padding. That we paid for.

tldr; Never choose this moving company, it would almost certainly be easier to do it yourself. Perhaps it would be okay if you withdrew thousands of dollars in cash from the bank to be prepared for ridiculous random last minute upcharges. But there is NO EXCUSE for a company not answering their phones for OVER A MONTH.

Move size: Studio Service cost: $2400

I hired Midwestern Van Lines for a move from Washington to Florida - and it was a very bad experience.
The packers were nice enough - but towards the end of the job they started hiding things so they wouldn't have to pack them on the truck. This still surprises and angers me as I type it. I called them on it at one point when I noticed something I know was in the "to be loaded pile" was in the "stay pile." Then I found some other things that were hidden under what looked like trash - and I told them that those items needed to go on the truck. After they left, I found other items that they decided not to pack.
I paid EXTRA to make sure they took care of a specific antique barrister bookcase I wanted to arrive safely. Well, it arrived with a broken glass window. And the delivery guy left it on the front porch with glass all around. He made sure to tell me he didn't break it.
I called several times after arriving in Florida to inquire on when my items would arrive - and I even tried to track my shipment online - but no one ever called me back or responded. POOR CUSTOMER SERVICE. No one even answers the phone.
The move took exactly 3 weeks.
When the driver arrived with my things - no one came to help him unload. He tried to unload everything himself! And he was in a huge hurry and did not put boxes in the proper rooms - and some things he didn't even unwrap and remove their moving blankets. I ended up helping him and doing more than I ever should have for the price I paid.
Many other items were also broken - and I can expect some glasses to break and other issues if I packed things poorly - but a large number of items were broken that just should not have been.
The driver also unloaded several items that were not mine - trying to leave them for me. There were no dividers between customers in the truck.
Choose a different company!

Move size: 2 Bedroom Home Service cost: $6320

DO NOT USE THIS COMPANY!!
I have moved 13 times in my life. This was the worst experience by 10 fold. The cost started at $4500, then went to $6200, when they arrived At 6:30 at night, the cost was $11,200.
The driver was arrogant and condescending. They finally finished at 3:30 in the morning. We have called to talk to the, "senior moving consultant," and our calls go to voice mail. And guess what, he NEVER calls back. The same is true with e-mail. We have called customer service, this to goes to voice mail and again no one calls back. We were told our furniture would be delivered in 3 to 7 business days. That was a lie! I am filing a report with the BBB, and more importantly, the Attorney General. I suggest all others who have been swindled by this Company to do the same.

Move size: 3 Bedroom Home Service cost: $11200

DO NOT USE THIS COMPANY! The sales staff will pressure you to put in a down payment and quote you a really good rate, but then do the whole bait and switch thing. I was quoted for 500 cubic feet at $2,516 with 21 items, 66 pieces with 25 boxes. When the movers came they charged me for 900 cubic feet at $4,797. I did have 5 additional items to add including a dog igloo, bike, garbage can, end table, and a broom. I knew I would have to pay a little more, but $2,000 more is ridiculous. Also, I only ended up having 10 boxes and not 25 boxes but was still charged for them. Also, they charge you for all the tape they use wrapping all the furniture and they charge additional for going up and down the stairs. Lastly, if your belongings have to move to another truck during the move it will be charged an additional handling fee! This company is a joke and should not be in business! I've tried calling my salesman and he won't return my calls. What happened to being honest and fair, all of us are people trying to make a living and get by. DO NOT USE THIS COMPANY!

Move size: 2 Bedroom Home Service cost: $4797

I want to provide warning to future consumers that this company is a nightmare to work with. I have used other movers twice before this and had good experiences, but this company for my move from MN to SC has been a nightmare. I received a quote from Sam Stone (Senior moving consultant) and he initially called back when I had questions UNTIL after the pick up date and then the problems started.
1. The price on my quote increased on the date of pick up when the movers showed up saying that the amount of stuff I had was higher than expected and I had to pay extra. I had already paid the deposit and there were really no good options on the day of the move to cancel these movers because they would not refund deposit and I had booked my travel to my new place.
2. After they picked up my goods on June 23rd, I was available to receive my belongings on June 25th. The initial estimate when I paid the deposit stated it may take up to 16 Business days for a move (since it was 1200 miles). Today is July 20th and it has been 20 business days (total 28 days) since they picked up my shipment and they have not even given a delivery date yet!!
3. I have called customer service and they have been completely unhelpful and say they cannot provide an expected delivery date since "driver is not yet assigned for my shipment yet"! There is no accountable person in this company. The sales rep Sam Stone has been unreachable since they picked up my goods. I have already paid 2/3rd the price and have no idea when my items will reach me.
4. They send you to a website "movingclaims.net" which has "track my shipment" option and I have requested a tracking update 6 times in the last 3 weeks and have received NO response and this is supposed to be the claims company for Midwestern, which is a joke since they are equally unresponsive.

I am still waiting for my items to be delivered and not sure what problems they will create during that time!

I advise any potential customers to be wary and even if you pay a few hundred dollars more, please use a reputable national moving company and avoid headaches since your final price will invariably increase from the quote and you will have to deals with all these issues.

Move size: 2 Bedroom Home Service cost: $2900

Initially, these guys seemed great. The sales representative, Mark Lawrence, was very nice, accomodating, and worked hard to get us a great "deal".
Fast forward to moving day:
- Our digital camera and a firearm "went missing" while the movers were there. The firearm was separated in a pile of stuff that wasn't going on the truck, and the movers were clearly instructed that nothing in that pile was going with them, and that they should not touch anything in that pile. (For the record, the firearm was in an unmarked case, not just laying out in the open.) The camera was sitting on a shelf next to a pair of binoculars that didn't disappear. When I asked the movers about it, they first said they hadn't seen them, and then said that "maybe we packed them," even though they had not packed any of the boxes (I had packed and taped all of the boxes previously).
- Our estimated cost more than doubled from around $4,000 to $9,700. The contract said that they should given us a new estimate if we were going to go over the allotted space. The movers had not given us a new estimate verbally or in writing before they loaded, but they did hear my husband say he expected it would be an extra $600 or so, and they did not disagree with that. When they had finished loading the truck and finally told us the new expected cost, it was after 10pm. We asked if we could take out some of the boxes or furniture we didn't really need, and they said if they unloaded anything it would take until 6am AND we'd be charged an unloading fee.
- I've left multiple voicemails and emailed, and on the rare occasion I get to speak to someone, they just keep telling me that a "supervisor" will call me back within 24-48 hours. This has been going on for 3 days already. When I spoke to a customer service agent this morning, she told me that ALL of the supervisors were "at lunch."
- There are now gouges, scratches, and scuffs all over my walls where they were apparently playing bumper cars with my furniture. I'm worried about how it will all look when (if?) we ever get it delivered.
This is before I even know how long it's going to take to get my stuff back or what shape it'll be in by the time it does arrive. At this point, I would honestly rather have sold or donated everything we own than deal with this company ever again. Shoot, I would rather buy a moving van, pack it full of our stuff, push it the 2500 miles to our destination, and then light it on fire than deal with these guys again. If I had a time machine and could only make one trip, I would have to think long and hard to decide between going back to assassinate Hitler, or going back to warn myself not to ever contact this company. If you're thinking of using them to move, save yourself some stress and money, and go with LITERALLY any other company. This has been an awful experience so far; if they offer ANY redeeming qualities as it goes on, I will absolutely update this review, but I don't have high hopes.

Move size: 3 Bedroom Home Service cost: $9700

I paid $4k for "white glove" service with this company and not only did the movers drop two boxes in front of me when loading (which clearly and largely had FRAGILE written all over them), they "professionally" wrapped our flat screen TV which we paid extra to have done and it arrived split in two. They literally managed to split the entire (very thin!) flat screen open! our bed frame was damaged on one side and a piece was broken off on the end. One of the boxes they dropped was full of shattered glass from a picture that had been well wrapped. The drivers that delivered the stuff cringed when they saw the TV and bed frame and heard the shattered glass and said "i would take pictures of that". They also left without notifying my husband. They did not deliver the furniture to the room and re-assemble it like they were supposed to, nor did they leave paperwork. Since I could not afford the extra $1k for insurance to cover this "professional white glove service", I get nothing for the flat screen TV they broke. I will now have to pay out another $1k to replace it. I reached out to the company when this all happened and they sent me a link to a Claims department which has taken 3 months to even process my claim and for what? I may get back $100. DO NOT USE THIS COMPANY!!

Move size: 1 Bedroom Home Service cost: $4000

So glad that I actually did NOT use this company for my move. The coordinator I spoke with was nice enough so I felt alright. I got a lower quote from some other company. Midwestern initially said they would price-match, but they conveniently found a way to tell me that the other company wasn't 'legitimate enough', but they would at least lower their initial estimate a bit. Whatever, that's fine. I decide to go ahead and place a deposit on the move (about $1000). Big mistake!

I do a little more research and find a different company I would rather go with. I let Midwestern know and they start their song and dance as expected, but I let them know that I've made up my mind and it is what it is. The coordinator is obviously disappointed that she isn't going to receive her commission, but reluctantly accepts and let's me know that whatever department that handles the exits will be contacting me. OK, fine. I expected this as well - final tactics to keep my business.

Unfortunately the guy that ended up calling me is officially on my top ten for least professional people I've had to deal with. Immediately starts off the conversation by telling me that they're not refunding my deposit because it is too late, they need at least 7 business days before the move, and also says I have a binding agreement online. How do I have an agreement online when I gave my CC info over the phone and never signed their credit card authorization form (this is probably the crux of their scam)? Dude says it doesn't matter, it was an agreement because my IP address was logged, and then begins to rattle of my IP address like I'm some kind of idiot and any of that actually matters. I asked him what that actually matters since I never signed the authorization form! He said it still doesn't matter, but if I have decided to do business with a "real" company with "real" DOT numbers then maybe they will price match with them (he's talking to me like I'm seriously stupid). I reminded him that today is 7/26 and my move isn't until 8/31, and that is much longer time than 7 days and he IMMEDIATELY backpedals. I think he was thinking my move was on 7/31, so it didn't matter what he said or how he treated me because they already got at least some of my money. He says he'll issue a refund for my deposit and I'll see it within 4-6 business days (we'll see if that actually happens, if not we are in for a fun ride) and then attempts to hang up the phone. I hear him on the other end curse a bit, so I let him know that he must have forgotten how to operate a phone and is still on the line and I don't appreciate how he was trying to hardball me. He hangs up.

Guys - if your moving company doesn't know how to use a phone OR a calendar, steer clear. Seriously, find a different company than Midwestern.

Move size: 2 Bedroom Home Service cost: $2700

Still haven't received items. Do not use this company. Please file complaints to get them shut down. If you feel you have been a victim of fraud by a moving company, moving broker or auto transporter, you can file a complaint with the FMCSA with our online complaint tool or by calling 1-888-DOT-SAFT (1-888-368-7238) between the hours of 8:00 am and 8:00 pm Monday through Friday Eastern Time. Your complaint may trigger a Federal enforcement investigation against the mover.

File a Complaint.

Move size: 1 Bedroom Home Service cost: $3000

FIRSTLY, I AM A REAL CUSTOMER!! Read and TAKE Heed of our experience!! Midwestern Van Lines is a cheaper moving option, however you get what you pay for. When you are given a 7-21 business day window (weekends do NOT count) for household delivery, plan for 25 business days for delivery. The customer service will then tell you they have 30 business days to deliver but it is not written in the contract. While awaiting your delivery date please don't call the 1-800-519-1130 option 1, 2, 3, or 4 and expect a answer. The phone goes to straight voicemail and NO ONE returns your call!! We called everyday, 2-3 times per days for 10 days until a live customer service person answered the phone. BEWARE: There is an alleged driver shortage that will extend your delivery date. MOST IMPORTANT** Have cash or post office money order ONLY for final payment or the driver WILL NOT unload your furniture. Lastly, they DO NOT assemble beds even though the company tell you will. If you can handle this nonsense they Midwestern Van Lines will for you, good luck and be strong!

Move size: 2 Bedroom Home Service cost: $3378

If I could rate this company negative stars, I would. Only consider hiring this moving company if you 1) Don’t care how much money you spend, 2) don’t care when you receive your belongings, or 3) are OK with being manipulated and lied to.

Randy, the senior moving consultant who initially sold me on using the company, gave a great seller’s schpiel about how reliable and reputable Midwestern is. I felt at ease and was even informed that if I had my belongings picked up one week before the first available delivery date, that they would absolutely be able to deliver my belongings on that first available delivery date. After paying the deposit, Randy was impossible to get a hold of..a.k.a. I never spoke to or received an email response from him ever again. His voicemail even has some BS about how he is usually at his desk but is helping other valued customers just like you, but he will call you back as soon as possible (or never..eye roll).

Fast forward to the date of pickup. (Of course) My initial $2,400 quote more than doubled to over $5,200 after the movers did a visual estimate of all of my belongings. And like other customers, felt trapped because I was days away from moving and had already put down the deposit..so I reluctantly paid, but thought, “Whatever, as long as the job gets done” (not knowing then that the job would get done not when I was promised, but up to 6 weeks thereafter). I have no egregious complaints about the movers, although they were a bit rude and condescending.

Two weeks later (which is far better than the other reviews I’ve read in which customers are still without their things one month later..I anticipate that I will be one of these customers in just a few weeks), they are still awaiting a driver to be assigned to my truck and they have no way of knowing when that will be. Except that it will be within 30 BUSINESS days. I’m counting down the days until this nightmare is over. I’m sleeping on pillows and with blankets on the wood floor of my new apartment and have spent hundreds of dollars on basic necessities that are in my moving truck, but that I will likely not receive for another month.

I initially chose this company because they offered the lowest price. I soon learned that this was an obvious scam and that some people will say and do anything to make a sale. I feel sad and disappointed, as well as angry, that I put my trust in this company. Please do not make the same mistake. For those that have had positive experiences with Midwestern, those individuals are extremely lucky. So unless you’re feeling particularly lucky, stay away from Midwestern Van Lines. In addition, do NOT leave a message because you will not receive a response. Every day I call and continue to hang up and redial (about 10-15 times per day) until a representative actually picks up so I can find out the status of my delivery. It has been the same every single day, which is that a driver has not yet been assigned to my truck, but I will continue to call daily until my belongings arrive..wish me luck!

Move size: 1 Bedroom Home Service cost: $5236

I am in Loveland CO and hired them to move my daughter to Virginia. I spent over two hours on the phone with Simon Victorino going over the details of the move, and was crystal clear that our move date had to be within 7/26-7/28th as my daughter is closing on her new house on 7/30 and its a 3 day drive to Virginia. He assured me that by 7/23 we would have our exact move date. I paid him $972 deposit of the $2300 contract. Well, at 4:30pm on the 23rd, I still had not heard from anyone at Midwestern so I called Simon. He had the "quality assurance" rep call me and started going over what we were moving and wanted to go over the packing list again. I told Chris, the quality assurance guy, that we had already done this, and we were very detailed so we just need to know when the moving date is. Chris said "listen, you don't have to be an a**hole, there's more people than just your daughter involved here!!" I said to Chris, excuse me? Don't you dare call me that! I reiterated that we were supposed to have our moving date solidified by end of business the 23rd, and that's now. So when is our move date? Chris then told me that dispatch would be in touch with me in 24-48 hrs to schedule the move. I told Chris, once again, that the date of the move was supposed to be given to me no later than this very day we were speaking. Chris then said, and I quote, "Listen you F*G*OTT, you will get a call from dispatch when they call!" I told him I am done and hung up. I called Simon and told him what happened and that I want to speak to a manager, and he kept repeating that he will make a note and someone will be in touch and hung up. I immediately emailed Simon that I will not be discriminated against and I am terminating the contract and I want my money back. He called me back only to smugly tell me it is not refundable and hung up. I have since filed a BBB complaint, and filing complaints with DORA, ACLU and am filing a small claims lawsuit. If there are others that have been screwed by this company email me anytime and lets join forces to get our money back and stop them from defrauding others. precision80537@gmail.com.

Move size: 2 Bedroom Home Service cost: $972

We hired them to move our Things from Ohio to Florida back in March. We never got our things. Done use these movers. They lie to you about the price and then they take your things and never got our things. They said we get our things in a few days. They never showed up. Very poor customer service, you can call during the week. And when we did call they told us that they were there to deliver the stuff. They didn't call us to tell us they were on their way, and when we tried to call then they said that we need to get our stuff or they would or they will auction it off. They said they would email us and we never got the email from them and has tried calling them and no answer. Never use this them to move your things. They quoted us a price and when they can to get the things, they wanted more money. We didn't have that much for them to take.

Move size: Partial Move Service cost: $1000

I used this moving services for moving my home stuff from Colorado to Missouri. They delivered my stuff 2 weeks after when I asked to deliver. There were few items missing and some were damaged. When I claimed for the same they offered me a very little amount as compared to what I claimed.
This was my first moving experience and it was very bad. I am not sure if all other companies also do like that. I will suggest other to go for any other reputed one and also insure your items.

Move size: 2 Bedroom Home Service cost: $2700

Look elsewhere if you are planning on moving they treated our terrible. Lost dining chairs and left items belonging to someone else at our home. They did not care when we requested they find our dining chair that is irreplaceable (guess what they didn't care and stated they would not be able to track it down) We paid them over $4000.00 to move from Washington to Arizona. They beat up all of our wooden furniture and the boxes looked like they have been thrown around alot. My suggestion is to either rent a truck from u-haul or find another company you can trust with you worldly belonging because they don't care!!

Move size: 4 Bedroom Home Service cost: $4000

This company gives an underestimate for an initial quote then charged you much more. The movers who don't speak English then hurry you to sign more papers which state you have $15000 of insurance, but they pay at a rate of $1 for every pound the damaged items weigh. The move took over 30 business days as they said the stuff was being stored at some sure which was neither the move origin or destination. When it arrived, my $1500 tv was smashed, a leg of my entertainment center was ripped off, and every corner of the bedroom set was nicked or dinged to some degree. Filling for insurance was a hassle, and then reading the fine print showed that if they pay or an insurance policy and you move within 12 months, your stuff becomes theirs and they can come check your home whenever. This company already has multiple complaints work the BBB. Do not use this company, and spread the word! Worst experience I've ever had with any type of company.

Move size: 2 Bedroom Home Service cost: $3000

This company should not be in business. Many of our items, most of which are antiques have been badly damaged. It has taken just short of 7 weeks to receive our entire load. For some reason, it came in 2 shipments. We have been sleeping on a mattress on the floor for the entire 7 weeks. Today the second and final shipment came, and now we are missing some items, including part of an antique marble top dresser. Unbelievable! Oh, and this company won't return phone calls, and their customer service is beyond bad. Avoid this company! Avoid this company! PERIOD.

Move size: 3 Bedroom Home Service cost: $12000