Long Distance Relocation Group Inc

ADDENDUM: This company was very reluctant to provide Insurance Information; I paid $4600.00 for half my belongings to end up stolen/damaged. I had throw out several things.
I reported my issue to their insurance company and three months later they informed me that they no longer insured Long Distant Inc.
There is a huge integrity problem with Long Distant Inc. and their company not wanting resolve losses and damages suffered by their customers.
Long Dist. Customer Svc. Rep. Matt Sladowski, told me that things get damaged when moving.

CSI Insurance: Claims@csipiros.org should be run out of business Phone: 77-CSI-CLAIM (772-742-5246)

To Date: I am still very angry for being ripped off. The four men who did the moving were all Arabs. DO NOT USE THIS COMPANY FOR MOVING > THERY MIGHT CHANGE THEIR NAME. !!

Move size: 1 Bedroom Home Service cost: $4600

Last year, I was offered a better position in our offices in Austin, Texas. I was quite excited about moving up the career ladder, but I was a little stressed as well, since that meant I had to relocate.
I wasn't really well-organized at first, so I sold my apartment way ahead of time, and realized I had no place to put my belongings until my new place in Houston
was ready. I realized there was no way I could figure it out on my own.
So I sat one night and tried to find the best possible solution for my problem. What caught my eye with Long Distance Movers was the fact that they provided storage services. So, I contacted them and we set up a meeting. They were on time and had covered all the aspects of my needs. We agreed to pack and protect the furniture which was to be moved away and stored, and explained the entire process in detail, set the moving date and gave me the price estimates.
The guys at Long Distance Relocation Group understood what kind of a problem I was facing. In fact, they assured me that such a situation was more common than I had previously thought, which made me feel a little less like a fool. Anyway, they provided me with a month of free storage unit for all my belongings. After that month had passed, I still needed about two weeks of storage service, so they gave me an incredibly affordable price rate.
In the end, I decided to hire these guys to carry out the entire moving process.
All I had to do was pack my suitcases and a few belongings I was going to bring along to Houston and I could transport in my car, and pay for their services.
Thanks to their team of professionals everything went on smoothly and just as they had described it.
Long Distance Movers are the best company in the interstate moving business. They turned this moving stress into a pleasant adventure. If I ever have to go on this adventure again, I will definitely go with them. I honestly cannot thank their team enough for everything they have done for me!

Move size: 3 Bedroom Home Service cost: $2480

Here is a list of my experiences with this company:

* Quoted me $2,800 for move and turned out to be $5,300
* When movers came to my home, they were 2 hours late. They said they would be ones driving the Budget truck up to Washington, and no problem getting my stuff there in 10 days. I later found out this was never going to be true, they just wanted a bigger tip
* Only person who packed my stuff with care was person doing kitchen. Nothing else was protected in boxes, and resulted in several items becoming damaged, scratched and unusable.
* My stereo, speakers, brand new record player, shoes, are all damaged. And I'm missing legs to my coffee table, along with nice framed picture which are simply just missing and never delivered.
* I'm also in possession of some poor kid's stuff including PS3, and all his clothes/toys. If anyone reads this and this is yours, I would happily help get this to you. Please just respond and we can figure it out. The company literally just tells me "not sure whose it is, and when we have a truck in the area again, not sure when that will be we can pick it up."
* The people who delivered my stuff even after being instructed to 3 different people at this company, still came in an 18 wheeler which I told them from the get go it would never fit. Driver wanted me to go get a Uhaul which I declined, so I was charged another $500 to get things transferred on a this shuttle. Other moving companies avail will just move with original truck vs these transfers.
* It took 20 days to get my stuff and realizing how much is missing. They were supposed to check off boxes when they brought in the house, but 2 man team was in such a hurry and hard to communicate with due to attitude and in such a hurry. He pressured me to just sign off so he can leave and just file a claim for missing and damaged stuff.

Move size: 2 Bedroom Home Service cost: $5300

LDI is good to go. We had a great experience with Long Distance Movers. We moved from a 3rd floor, 2 bedroom condo to a single family home within the 100 miles away. These guys were prompt, efficient, and busted their tails without a hint of complaint.
I was working to pack some final boxes, and before I turned around, my living room furniture was professionally disassembled and wrapped up in prep for the move. They moved fast!
Transportation was efficient, and moving into the new house was seamless.
Highly recommended. Estimates they were accurate and reasonable.

Move size: 2 Bedroom Home Service cost: $2500

As 110% of us can attest to, moving sucks royally, and dealing with movers can literally feel like torture.
Having said that, we could not be happier with this company and with our movers specifically. We had three movers which is what we asked for and all three of them( Bassam, Charles , and anthoy ) were great!
They were all incredibly pleasant to deal with, moved very quickly without any issue, and the move could not have gone better! When dealing with the stresses of a move, having movers that you can trust and that are easy to deal with really makes the move process so much easier. As we mentioned to them, hopefully we do not have to move for a long long time but if we do, we will certainly be calling these guys to help us!

Move size: 4 Bedroom Home Service cost: $6400

I spoke to Sammy while looking at apartments in Florida and when I signed a lease, I called him back since out of all moving companies I contacted along with PODS they were what I could afford. I knew while giving him a list of stuff, I was forgetting some so when I flew back to Connecticut, I called him and went over everything room by room. I didn’t pack yet and estimated 60 boxes. I was quoted a little under $2400.00 after making the adjustments of additional items. Everything was smooth up until about 60-75 percent done with loading. One of the guys ended up telling me I had more than they quoted me and it would cost a little more and asked what I wanted to do. I gave my apartment notice and signed a new lease and needed my stuff to get to my new alarm in Flow and vacate where I was so what could I do? I said go ahead to finish loading because there was nothing I could do at this point. I was quoted 600 cubic feet. I ended up having 11 boxes over the original amount and a few small, lightweight things that I forgot like the garbage can, laundry basket, a vacuum cleaner and a few curtain rods. They told me I used 1100 cubic feet and my move would cost $4852 which more than doubled, but the space didn’t double. They informed me they’d wrap the floor lamps well and they are now trash and the movers threw them out. They left rolls of packing tape they used to wrap furniture all over the floor and left a huge mess. At this point there was nothing I could do. Everything I packed in the 71 boxes minus 2 little things made it just fine and literally everything they wrapped they damaged severely. My floor lamps are garbage along with my metal filing cabinet that I had to throw out because they dented it so bad that I couldn’t unlock it to open the drawer. They ripped my reclining sofa really bad, split the wood on the crib, damaged my entertainment center, chest and dining room table really bad plus much more. I am sickened over this and told all my friends about it and would NEVER recommend them to anyone. I was originally going to rent a truck and have help on both ends, but the movers were easier since I’m a single mom with an infant and figured it was only 600$ in price difference..NOT! I didn’t have this much money budgeted for the move and they made sure to get the last 25% of my money owed at time of delivery before they unloaded. I got ripped off. The guys who delivered my stuff also stated I didn’t use more than 800-900 cubic feet so I was overcharged and paid for space of useless items due to the severity of the damage.

Move size: 1 Bedroom Home Service cost: $4852

I decided to move some items from my primary home in Rye NY to my winter home in Delray Beach FL. I only wanted to move a few items and when I looked at the prices for u haul I was surprised. I did some research online and saw Long Distance Inc s was offering a “snowbird special” for partial moves down the east coast. the guys quoted me at 1200$ for the shipment and a little bit extra for packing materials for my glass top table totaling 1300$. After all was said and done price didn't change and guys were great. I tipped them each 50$ and received my items in 5 days as promised.

Move size: 1 Bedroom Home Service cost: $1300

I hired Long Distance Relocation in November 2017 to move my belongings from CA to VA. After TWO police reports I filed and a complete cessation in communication from them, I STILL do not have all of my furniture and it is March 22, 2018!

They picked my furniture up on 11/30/17, did not properly protect and wrap my furniture after repeated requests by me, they grossly misquoted the moving charges, they forgot several items and had to come back later to get them, AND when I asked about additional insurance that night, they said I did not need it and that it was expensive and the foreman did not know how to fill out the insurance request. It was a nightmare!

After multiple calls and emails to everyone in FL at their headquarters and to the general manager of their southern CA location, they finally delivered some of my belongings on Christmas Eve, forced me to pay them more than they originally quoted just to get my furniture, and then delivered much of it damaged. I had been sleeping on an air mattress the entire time! My MISSING ITEMS included my large flat screen TV, my Miele vacuum cleaner, 2 irreplaceable large custom framed portraits of my son, my cal king mattress, a framed painting my son made, and a ladder. Damage to my delivered furniture totaled approximately $1000.

They have, in writing, promised to deliver remaining items which they “forgot” in their CA warehouse several times and also to repay me for damages - IN WRITING. And nothing!

I have hired an attorney who contacted them and requested my items and they said nothing. I have now contacted the DIstrict Attorney in CA and am determining my options legally before I move forward against them.

I cannot fathom the way this company has treated me and my family. They were paid well above the quoted price and IN FULL, they admitted they had my belongings, and now they will not respond or deliver them. It is incomprehensible to me.

I am pursuing this to the fullest extent of the law. Please run from this company. They are horrible.

Below is a picture of the mattress they tried to deliver, which was gross and not mine, my damaged side board to my cal king bed, and my son’s pottery barn bed loaded unprotected on their van. There was much more damage. This is just a glimpse into the damage and negligence.

Move size: 4 Bedroom Home Service cost: $4000

I recently relocated to the West Coast, and needed something reliable to get me across the country. I researched a bunch of different moving companies and sourced a bunch a quotes, and eventually I was contacted by Long Distance Relocation Group before my planned move, and was given what I thought initially to be a reasonable estimate for a cross-country move by a sales rep named Sam. They were not the cheapest, but as explained to me via phone, their rates reflected a lack of hidden fees that moving companies are known for. I would later learn the hard way that they also play with the same dirty tactics as their competition. The days leading up to the move, one of my most pressing questions was always "I'll be getting a call beforehand right?" as I no longer lived at the apartment where my things were. I was always assured that I'd get at least 24 hours notice before, and 30-60 minutes heads up. The day of the move, I received a text message out of the blue that they had arrived. 40 minutes after the text had been sent. No call beforehand, no attempt at a follow up. I rushed over as soon as I caught the text to meet the movers, and overall, the loading of the truck went smoothly. However, I was told by the foreman that despite my load being under what Sam quoted (24 standard boxes instead of 30) that I was above the limit, which is impossible having packed moving trucks for trade shows for the past 10 years. When I asked the foreman to walk me through how he calculates your cubic feet, his reply was merely "It's above the line, but not all the way above", and he then proceeded to calculate some arbitrary numbers that included a surprise materials fee (the only materials they used of theirs were shrink wrap, tape, and blankets, which based on Sam and his associate Tommy's discussions, were included in the estimate.) My final invoice came out to be $2065.75, which was more than $500 over what I was quoted initially. This was far outside of my budget on a job that was already pushing my budget to the limit. When we spoke, I told him I understood that I'm willing to pay a little more than the less expensive movers quoted me, since he all had such great reviews. I signed the papers, exhausted by the move and everything that led up to it, and resigned myself to deal with it with a manager afterwards. I sent out a follow up to Sam documenting my experience and my dissatisfaction. It took a second follow up email and a total of 10 days before I received a response from Sam, which was as follows: "What are you even trying to say right now?" I followed up with a very brief and direct summary of my experience and what I wanted, some kind of discount to clear the balance, with no reply. More than 2 weeks later, I received a call from Adrian, the driver in LA, saying they had arrived, but would have to charge me $300 more to delivery because they couldn't get an 18-wheeler down my street. I had been asked about this in NY by the foreman on sight, and I told him that the street was too narrow and asked him if there was any additional charge or concern I should be worried about. His answer was NO. Needless to say, I was beyond frustrated at the games they were playing with no only my possessions, but my money as well! Adrian said he'd park somewhere and I could pick up myself, which is not what I paid for, but in the interest of being done with this nightmare, I agreed. I got to the storage facility (located an hour away) and arrived to find my things off the truck and visibly disheveled. Boxes were crushed and open, the handles on my antique dresser were off and I was told "it's OK, they should screw back in". Additionally, I was told I had to give them a certified check (something not discussed prior, especially since the NY foreman who picked up my things told me a personal check was fine.) I was also told by Adrian that if I didn't give them the balance, that they would leave my things at the storage facility. Not packed away, just in the open to be picked through by whomever chose to visit. I spoke with the operations manager Ryan several times, both via text and afterwards via email, to request some kind of discount or compensation for not only the outrageous additional charges but also for my damaged goods, which I also sent pictures of as well. I have not received any reply since picking up the things I had paid over $2000 to have delivered.

Move size: 1 Bedroom Home Service cost: $2200