J&D Moving Company LLC

I think about this awful experience often. My parents stuff took over 40 days to arrive. It was from CA to WA. It was obvious our stuff was looked through and jewelry was stolen. Jewelry that’s been in the family my entire life. Yes, my mom shouldn’t have packed that away but they shouldn’t have even did what they did. AND TO MAKE THINGS WORSE, they finally show up with ONE guy to unload. Now tell me how that works. We were told we didn’t have to lift a finger but my husband and dad had to help unload. The man said he could find help and “come back tomorrow.” Would you wait another day to get your stuff after waiting over a month? Obviously not. They’re sneaky. So make sure to look through EVERYTHING before you sign because once you sign you received your stuff, you’re screwed. Avoid it altogether, and AVOID this company. If I could go back, I’d rent a uhaul and move it all myself.

Move size: 1 Bedroom Home Service cost: $1200

I moved from CA to TN I hired Alliance Van Lines and they hired this company. I had precious air looms stolen every piece of furniture I had was either broken or scratched, This is not a exaggeration. All the inside parts from my Grandfather Clock were missing, a very sentimental statue from a passed family member wasn’t even on the truck when it arrived in TN, neither was a large metal garden arch way (both of these items I paid extra for white glove service) I believe they were stolen by someone at this company. My stuff was literally THROWN in the truck with 2 other households, the truck driver that delivered the load said he has never seen anything like it. It didn’t matter that these items were listed on the paperwork when they picked up they just say “file a claim”. I’ve cried for 2 days. Please don’t make my mistake. I have filed a police report in TN and I’m going to file a police report in Las Vegas for the stolen items. I’m in contact with a attorney. $12,000 to ship at a minimum $25,000 in damages, and heartache. I’d love to see them respond to this review.

Move size: 3 Bedroom Home Service cost: $12000

Do not, under any circumstances, use J&D Moving for your move. They care absolutely nothing about their clients or their client’s belongings. They held our belongings for 62 days, all the while telling me they would be delivered in “5 to 7 days” or “7 to 10 days”. They told me that 4 or 5 times. They rarely answered my calls and never called back after I left messages. When the truck finally showed up and backed in the driveway, there was a mattress strapped to the back of the truck. The plastic was torn and the mattress was soaked. Fortunately, it wasn’t ours. When they opened up the truck, there were 2 beds, mattresses and all, and a dresser and some other cabinet, all of which wasn’t even ours. When we got to our things, it was obvious that things were thrown into the truck with no regard for protecting them from damage. Our beautiful antique school desk was destroyed, along with many other miscellaneous things damaged. But the worst part was all the things that were missing. A full bed with a twin trundle bed pullout underneath—all missing! A 6 ft stepladder, industrial handtruck, miter saw, and (2) 40 qt coolers, all missing. I don’t know that I’ve ever had dealings with a more unprofessional, uncaring, dishonest company in my life.

Move size: 2 Bedroom Home Service cost: $13000

Our move cost us just under $20,000 - we also paid for their platinum package. The movers were terrible! Our couch was ripped apart to fit, our entertainment system had wires cut, TVs were not boxed or protected, the list can go on. They even moved our date up so they could save money which led to us having to move into a storage unit and hire another company to move into the home.

I collect board games that many cannot be replaced due to limited production runs. They did not box them up, instead I found them haphazardly placed all over our storage units, upside down with parts falling out. Most of them are not damaged and with pieces missing.

When trying to get a small refund on services not delivered, I consistently got brushed off, lied to and ultimately told to make a claim for a useless $0.60 per pound. For each item, you have to submit tons of information which is deliberately impossible.

This company is a scam. Do not trust them at all!

Move size: 4 Bedroom Home Service cost: $20000

Do not, under any circumstances let this company come anywhere near your furniture or any of your belongings that you treasure even a little. This is a demolition company, not a moving company. With purposeful intent, they destroyed every piece of furniture they moved. In fact, when the team came to unload, the first thing he said was "you better get your camera ready, this stuff is trash." We went through the very tedious process of filing a claim through CSIpros and after waiting four months for some financial compensation, their agent notified us that the case is closed, J&D Moving Company is no longer active, they pulled the contract. The whole consortium is run not unlike a criminal organization. They do not care about your belongings, nor will they answer the phones and try to assist in any way. All they want is more business to continue the cycle. By not patronizing this company, you will save yourself a great deal of grief and frustration as well as having your belongings intact when you get to your final destination. Repeat, save yourself money and your furniture, look elsewhere. You have been warned.

Move size: 4 Bedroom Home Service cost: $14000

There are three phases to a move

There are three phases to a move. Pickup, waiting, and delivery. I hired Priceline Logistics to move my sister. Pickup went well. They were on time and the guys did a good job packing and loading. They are a broker, and they hired J&D Moving.

We are in phase two: waiting. This has been terrible. Pickup was February 25th. We were told the furniture would be consolidated and moved, and we would be contacted with a window for delivery. We expected 2 weeks more or less. It has been more than 6 weeks, and we still don't have a delivery date. We have been told three times that the furniture is loaded and "on the way".

When calling J&D Moving, they read a script basically. The carrier is having issues, but "you should get delivery by the end of this week". We've heard that for three weeks now.

If you use this company, be sure to ask specifically about delivery. Communication is terrible.

The stuff is either in a warehouse, or on a truck. There is no excuse not to know how long it will take to deliver, within a day or two. Giving inaccurate estimates just ruins their credibility. I got to the point where I wondered if they were scammers, and if we would ever see the furniture again.

Update: The mover first told me on March 12th that the furniture was loaded and would ship the next day. He later told me it actually shipped on March 26th. They have told me for three weeks now that it would deliver "this week". Their "delivery dates" have come and gone with no communication from them.

Move size: 2 Bedroom Home Service cost: $5000

Very nervous as J&D was booked through third party so wasn’t sure what we were getting. Luis and Michael showed up professionally and positive; very communicative and told us to sit back. They wrapped everything to protect it. They loaded everything quickly and the move went smoothly. The actual move was great. Grateful to those two!

Wish: J&D would have called ahead of time to let us know about their invoice and insurance requirements, as well as instructions on cubic feet/billing of truck as well as what we were responsible for wrapping, etc.

Next time I won’t use third party logistics company and won’t hesitate to call J&D directly for the move. Just make sure to ask plenty of questions and understand the process.

Move size: 4 Bedroom Home Service cost: $6000

They speak Russian in my house as I ask them to speak English in my home please but no. They gave us the run around as well, then 5 weeks later they hold our stuff for random, I find out they dont have employees, they hire people from craigslist. The owner is a Fruad and commits Fraud based on the contract. They asked for another 3300$ or we do t get our belongings. This are stolen tools and some other expensive items. The items that did show up most broken or at least destroyed. The Owner Jeff would scream, lie and talk like he is Priceline Logistics to my wife, while screaming and swearing at here I took the phone and Jeff with J and D movers continued to throw a fit like a 3 year old would. We are in the process of filing claims under their insurance provider along with Our Attorneys will go to litigation to get our money and belongings back as they destroyed about 100k in belongings. I said I would pay after we see our stuff now I understand Jeff's scam and why he held our stuff random. If you use them to move you anywhere you must be as stupid as I was. Learn from me they must go out of business so nobody has to go through what we did. Help our fellow Americans get rid of J and D Movers.

Move size: 2 Bedroom Home Service cost: $8600