J&D Moving Company LLC

Avoid at all costs!

Our move cost us just under $20,000 - we also paid for their platinum package. The movers were terrible! Our couch was ripped apart to fit, our entertainment system had wires cut, TVs were not boxed or protected, the list can go on. They even moved our date up so they could save money which led to us having to move into a storage unit and hire another company to move into the home.

I collect board games that many cannot be replaced due to limited production runs. They did not box them up, instead I found them haphazardly placed all over our storage units, upside down with parts falling out. Most of them are not damaged and with pieces missing.

When trying to get a small refund on services not delivered, I consistently got brushed off, lied to and ultimately told to make a claim for a useless $0.60 per pound. For each item, you have to submit tons of information which is deliberately impossible.

This company is a scam. Do not trust them at all!

Unbelievably Bad. Must Be A Prank!

Literally everything about this place is a nightmare. Want to talk to someone? You will have to call between 10-30 times before someone picks up. A massive change happens to your delivery? They won't tell you. You have to call when they just don't show up and ask for updates, which will take hours to get someone on the line.

We were originally told delivery on the 1st. Great.

Never heard anything, so a day or two before I call. After half a day of calls they tell me it is now the 2nd or 3rd. Ok fine.

The third comes, never hear back, so spend half a day calling them. Now it's the 5th or 6th... This repeats over and over, never hearing anything, always having to call a dozen times to hear back from someone, always bumping my date back.

Finally on the 11th they tell me that a driver is driving to the warehouse right now to pick it up, and will deliver on the 13th or 14th.

I called 27 times over 8 hours on the 12th, and left a voicemail, and never heard back.

I called multiple times on the 13th and was told he didn't take it after all, but someone is coming on the 14th to take it. I think we all know how this is going to go tomorrow. I will call 10-20 times to see if it was…

Our stuff was moved august 2021 and I’m still upset about it

I think about this awful experience often. My parents stuff took over 40 days to arrive. It was from CA to WA. It was obvious our stuff was looked through and jewelry was stolen. Jewelry that’s been in the family my entire life. Yes, my mom shouldn’t have packed that away but they shouldn’t have even did what they did. AND TO MAKE THINGS WORSE, they finally show up with ONE guy to unload. Now tell me how that works. We were told we didn’t have to lift a finger but my husband and dad had to help unload. The man said he could find help and “come back tomorrow.” Would you wait another day to get your stuff after waiting over a month? Obviously not. They’re sneaky. So make sure to look through EVERYTHING before you sign because once you sign you received your stuff, you’re screwed. Avoid it altogether, and AVOID this company. If I could go back, I’d rent a uhaul and move it all myself.

Busted up Furniture and Belongings

Do not, under any circumstances let this company come anywhere near your furniture or any of your belongings that you treasure even a little. This is a demolition company, not a moving company. With purposeful intent, they destroyed every piece of furniture they moved. In fact, when the team came to unload, the first thing he said was "you better get your camera ready, this stuff is trash." We went through the very tedious process of filing a claim through CSIpros and after waiting four months for some financial compensation, their agent notified us that the case is closed, J&D Moving Company is no longer active, they pulled the contract. The whole consortium is run not unlike a criminal organization. They do not care about your belongings, nor will they answer the phones and try to assist in any way. All they want is more business to continue the cycle. By not patronizing this company, you will save yourself a great deal of grief and frustration as well as having your belongings intact when you get to your final destination. Repeat, save yourself money and your furniture, look elsewhere. You have been warned.

Do Not Use These People

Horrible experience many broken scratched and damaged expensive furniture and irreplaceable items!!! Unable to reach them for compensation. We were told the furniture would be delivered on a certain day they finally called for delivery 12 days later with only 1 person to unload. My husband and brother in law had to assist!!! No compensation for anything.

Horrible move

Do not, under any circumstances, use J&D Moving for your move. They care absolutely nothing about their clients or their client’s belongings. They held our belongings for 62 days, all the while telling me they would be delivered in “5 to 7 days” or “7 to 10 days”. They told me that 4 or 5 times. They rarely answered my calls and never called back after I left messages. When the truck finally showed up and backed in the driveway, there was a mattress strapped to the back of the truck. The plastic was torn and the mattress was soaked. Fortunately, it wasn’t ours. When they opened up the truck, there were 2 beds, mattresses and all, and a dresser and some other cabinet, all of which wasn’t even ours. When we got to our things, it was obvious that things were thrown into the truck with no regard for protecting them from damage. Our beautiful antique school desk was destroyed, along with many other miscellaneous things damaged. But the worst part was all the things that were missing. A full bed with a twin trundle bed pullout underneath—all missing! A 6 ft stepladder, industrial handtruck, miter saw, and (2) 40 qt coolers, all missing. I don’t know that I’ve ever had dealings with a…

DO NOT USE THIS COMPANY

I would do zero stars if i could. Worst company, no communication. They hold your stuff hostage in a warehouse and take weeks upon weeks to get your stuff. I have waited over a month and every week they say it will be this week. Each week comes and go with no communication from them. I have had to call every week sometimes multiple times just to find out my stuff is not being delivered. They loaded onto a trailer then unloaded into a warehouse. Worst Logistics ever. DO NOT USE THEM or a brokerage firm that uses them. They picked up our stuff July 5th and it is now August 2nd with no end in sight. You will end up paying way more just for food, dishes, etc to live without your stuff then if you higher a better company! I feel bad for the drivers that contract with this company as well because they don't offer then any support, make 2 guys who just drove long hours load the truck and then they show up at houses to livid people because the company has had their personal belongings for so long. Based on the reviews that I am just now seeing, i will likely have broken items and boxes that have been opened. I wish i would have seen these previously.

Long distance move from Tehachapi, CA to Longview, TX

This company was hired through a broker in FL. They showed up on the date promised and did a great job of packing and loading my household goods. I was told at the time that my goods would be delivered in 5 days. HOWEVER, they have now had my goods for nearly six (6) weeks. I am almost 80 years old with a heart condition that does not tolerate stress well. Let me tell you, I am now stressed to the max. I'm afraid I will have a heart attack over this. We are sleeping on the floor. Our clothes are in the load being held by J&D. We have no furniture, no dishes, no kitchen utensils, no tools. We have basically nothing. We are great grandparents. All our family photos and momentos are being held. Our lives are being held captive by J&D moving. I have called MANY, MANY times to inquire about delivery. I have now been promised 6 different delivery dates. NOTHING! I have literally BEGGED AND PLEADED with these people to bring me my stuff. I offered to pay extra if they would just deliver my goods. All for NOTHING.

I guess our lives are being held hostage, but no demands have been made. ALL I WANT IS MY STUFF. Surely there is some government agency that investigates this kind of thing.…

Horrible experience

DO NOT, DO NOT, DO NOT use this company to move you. I had several antique and vintage items that I had them move, every piece except one was damaged, the mirror of an antique vanity was broken off and I told them to remove the mirror, they did not and he said ”I thought it would be okay.” A Vintage coffee table had two legs broken off, two shelves are missing from an antique secretary, our dining room table legs are missing and EVERy piece of furniture except one has nicks, scratches, dings, gouges, cracks and scrapes including my antique piano and an antique tall chest of drawers. They lost some of the hardware on two chests and I’m still not sure if I got all my boxes, not done unpacking yet. Also two fragile glass items they packed were broken, packed underneath heavier glass items!!! No knowledge of how to pack for a move!!! It will cost Tens of thousands to replace, repair and restore my damaged furniture and the company has only answered one phone call! I have called many many times! Never received a return call. I am still waiting to hear from their insurance company it has been about 60 days since I finished filing the claim! And to top it all off they gave me two boxes…

DO NOT USE THEM!!!

THEY ARE A COMPLETE SCAM. THEY PICKED OUR HOME CONTENTS UP WITHOUT ISSUE, THEN WHEN DROPPING OFF, THEIR TRUCK BROKE DOWN (THEY USE ONLY RENTALS, THEY DO NOT HAVE THEIR OWN FLEET) THEY THEN MOVED OUR BELONGINGS FROM ONE TRUCK TO ANOTHER REPLACEMENT, WHEN THEY WERE UNLOADING, OUR CONTENTS WERE SHOVED ON TOP OF EACH OTHER. TOTAL DAMAGE AT LEAST $6000.00, THEY USE MOVING APT TO HANDLE THEIR CLAIMSWHICH IS A JOKE, THE"CLAIMS. DEPT." TOOK 3 MONTHS TO OFFER US $75.00 FOR TOTAL DAMAGE. YOU CAN NEVER REACH ANYONE AT THEIR OFFICE. I HIGHLY RECOMMEND THAT YOU FIND SOMEONE ELSE TO MOVE YOUR BELONGINGS.

PLEASE DO NOT USE THEM!!!!!!!

Owner of this company is a coward and a crook

I do not typically take the time to write reviews unless something is really bad or really great. This experience was one of the worst of my life and I still haven't received a courtesy call from the owner (requested multiple times). Moved from Arizona to Colorado (3000 sq ft house) and they sent two guys to pack the entire house and load the truck. Needless to say, we ended up packing the house and ended up paying for a service we never received. I discussed this with their customer service department the same day and told them to make it right on the drop off. Provide more movers and unpack my stuff and we will be good. Guess who showed up with our stuff and two guys to unload the truck? Guess who was their third worker for twelve hours so they could finish in a timely manner??? They should have paid me. I have left multiple messages to discuss this with their owner who refuses to call me back and discuss it. Complete coward. I don't know how you sleep at night with the way you treat people.