Excalibur Moving Group

I had to make the move to Brooklyn, New York and quickly too. So I contacted Excalibur Moving Group after searching on Google. I’m glad I did because they made the move pain and headache free. It was easy to talk to their friendly customer service, which made it easy to communicate what I wanted.

They gave me a fair price considering all the things I had to move. They were also very honest about any other fees and made sure I wasn’t kept in the dark. The movers came and packed my things efficiently and carefully. I was glad to see nothing was damaged when I arrived in New York. They even helped me place everything where I wanted when I got home! I felt a bit overwhelmed with the move, but Excalibur Moving Group made things stress-free. I definitely recommend this group of guys to anyone!

Move size: Studio Service cost: $900

Moving is always a stressful thing. I'm so happy I was able to find the Excalibur Moving Group. Moving by myself was so stressful and it took forever. I have used other moving companies that were okay but the customer service was abysmal.

A friend of mine recommended the company to me and it was such a good decision. The crew at Excalibur made me have a whole new take on hiring a moving crew. Rob and Walt helped me so much in organizing the move. They made sure everything was covered and done in a timely manner. You could tell the movers had a lot of experience. I thought I was going to be in a emotional rollercoaster, and pull my hair out again. But it went so smoothly I am so freaking glad.

One of my main concern were that some of my bigger pieces of furniture might get damaged but they all arrived in perfect condition. They gave me a great price. I would totally recommend this moving service to anyone.

Move size: 3 Bedroom Home Service cost: $1000

Moving into a new home can often be a stressful experience. I had to move out and in within a specific time frame and Excalibur Living Group ensured to make the experience as smooth as possible.

The staff and crew were very responsive, their professionalism carried through their work and were very diligent during the moving stage. I was delighted the furniture was intact after moving. I highly recommend the Excalibur Moving Group as they met every one of my moving needs.

Move size: 2 Bedroom Home Service cost: $1000

I had to move apartments recently and I decided to go with Excalibur because they have pretty reasonable prices. It was a local move - I was just relocating to a place across town. I packed all of my stuff really well since I get paranoid about movers not treating furniture and valuables well, but I didn't have to worry. The guys that showed up were decently fast and made sure not to bump anything into walls as they took it out. Overall, I was satisfied with the job and would recommend them.

Move size: 1 Bedroom Home Service cost: $500

My move should have been extremely simple, moved a studio apartment worth of stuff from a 5 x 10 storage unit needing minimal packing.

Cons: An overall unpleasant experience. Got charged an additional "shuttle" fee that I was assured I would not be charged prior to booking. They subcontract with questionable businesses like Maag Enterprises (Ifram) and Eln Transportation (Oded) that both try really heard to not disclose their business names. Finally, as I type this, I am still missing 2 boxes and vital pieces for my bed as well as have another person's box that Excalibur has not made any effort to come and pick up. Poor customer service from Nicole and Adam.

Pro: They partially refunded $100 of the $300 "shuttle" fee that I never should have been charged.

Move size: Studio Service cost: $1800

My experience with the moving company.

What I got from the experience:
1 Throw away stuff you don't need, even furniture. It will be cheaper to buy new at your new place.

2 Furniture will arrive damaged, and workers will damage your walls when they are trying to get your couch into your house. See #1. Then you'll have to spend time repainting everything.

3 It doesn't matter what company you select, they will repack your stuff to put on another truck. It will cause damage, especially to the bulky items. See #2.

4 You will pay more than they quoted you.

5 Brokers will outright lie to you to get you hooked and get your money. And good luck trying to get a hold of them.


In summary. Get your documents and important items with you in a small uhaul trailer. Sell, give away, or throw away old stuff and furniture. If you have to, then get a big rental truck and drive it yourself.

Move size: 3 Bedroom Home Service cost: $4000

They had all the modern tools and techniques to make my move go very smoothly. I called to arrange my move from Manhattan to West New York, NJ and they promptly set up an appointment for Friday right away.

They quoted me the most reasonable price and showed up at my door at the scheduled time. They fully packed my belongings and carefully labeled all the boxes. They then proceeded to haul them into the truck and they arrived in perfect condition.

Unpacking was a breeze since I was able to find my possessions quickly. They took great care of them every step of the way and delivered top notch service. I look forward to doing business again.

Move size: 3 Bedroom Home Service cost: $1500

Moving my uncle from South Florida was a tremendously daunting task since most of our family was up in the northeast. I had to call too many moving services and was stressed about the entire process. Essentially, the communication I had with the company was nice and clear and they provided great service to me. I enjoyed knowing they would take care of our belongings.

The entire move went off without a hitch and I do hope that anyone looking for a mover does their research well because moves like these are important.

Move size: 2 Bedroom Home Service cost: $290

Excalibur moved me from my shared two-bedroom flat to a one-bedroom apartment. I had never used them before. I started researching various movers but it wasn't long before I was getting overwhelmed by all the companies and quotes.

Excalibur was quick. The movers were on time and didn't complain about all the stairs up to my flat (unlike my previous movers). They conduct themselves professionally. I don't seem to have lost anything in the move. They were gone before much of the day had passed, so I was able to unpack a fair amount before the end of the day.

As I hope to stay here for some time, I hope I won't be in need of their services again anytime soon. But I will recommend them here and to friends/family.

Move size: 1 Bedroom Home Service cost: $1000

This move has been nothing but a headache, pure stress and just traumatizing for me to the point I should have just sold everything and bought it when I moved. I am a single mom of an infant and this company did there best to sweet talk me into going with there company.
Never informing me that other companies would be picking up/dropping off. They advised they would do it and it would be smooth and a stress free move. Lies.
My items were picked up on 5/2/18. I was told they would be there between 9-12 they never showed up till almost 1. 3 very unprofessional movers showed up to my house and while loading my things where not careful by any means. Scratched my floors, thought it was an inconvenience to them when I asked them to take there trash with them and rushed me thru signing documented and quickly explaining the documents (after which I found out what was explained what's not what I was signing at all.)
After my items were loaded I was at that time told it could worst case take 1-17 days to get my items.. AFTER MY ITEMS WERE LOADED AND PAID I WAS TOLD THIS!
Well..fast forward to today 5/19/18 I still have no belongings. I call every day for an ETA and every day I have been told there is no Eta At this time. I also asked for a weight ticket and found out they didn't weigh my truck. They said it takes to long and. Sometimes is out of the way for movers.. Not my problem. They rudely stated 'we can weight your truck but you will pay anything it weighs over' I responded with no I will not since I was told I would never pay what was over my contract that that price was over weight and I would be refunded what it was over but I would never pay more.
I've been speaking to Adam and Steve and a very rude girl who I can never get her name. Im so beyond mad and want my belongings. Preferably undamaged but with the way things have gone im not hopeful. Save yourself and find a new moving company.

Move size: 1 Bedroom Home Service cost: $2800

I thought this was going great. Lowest price with all the service and professionalism I had hoped for. I gave months of notice on my move, called to let the office know I'd changed the address on my credit card, and they accepted my final pickup date. They verified my information, assured me the driver would be able to take credit card payment, told me my payment at pickup would be $442.50, and another $442.50 upon delivery (after my initial deposit of $400, this sounded about right to me). On the Friday that I'd been told someone would call and tell me which of the two days (Monday or Tuesday) I'd requested they would pick up on, I did receive a call -- very early in the day. They wanted to pick up on SATURDAY -- the very next day! I said that wouldn't work, and they quickly said, "Okay, then we'll pick up on Sunday." That still threw my schedule off, but I agreed. But then I got another call a few hours later saying they wanted to "go over a few things" with me, and it was the same information I'd already given a man over the phone a week earlier. I told him so, and he indicated no one had told him, and ended the call. Weird. And then a few hours after THAT, I got ANOTHER call. All these calls had a lot of background noise, and some accents involved, so I had difficulty understanding everything they said, but this person wanted to go over some of the same things and also said I wouldn't be able to pay the driver with my credit card. Late Friday afternoon, I'm in the middle of trying to expedite my packing (ALONE) ahead of schedule, and he said I'd have to either go to the post office and get (pay for) a money order, or go to the bank and get a cashier's check for the $442.50 -- or pay cash. I put my foot down and told him I'd been assured that I could pay with a credit card. He put me on hold and 'presumably' got affirmation from someone that I would be allowed to use my card, but I'd need to pay in cash at delivery. Is this starting to sound suspicious? Yes. Or, at the very least, that one hand in this company doesn't know what the other hand is doing. And on Saturday I got a call from the driver saying they'd be here between 8am to 11am the next morning. Good. Except there's a lot of lost sleep time between 8 and 11, and I have to get up and be ready for them at 8. Still, I can get over that. And, sure enough, at 7:30 Sunday morning they called and asked me what was the earliest time I'd be ready. I said I'd been told between 8 and 11, so I'd be ready at 8. They got here at 8:30. And the rest is just a hot mess! Props first -- to ME: I had 1 or 2 boxes less than expected, and one "sewing console" less, and I had every single box and piece of small furniture ready and waiting inside the front door, in my living room, except the armoire that was too heavy for me to move. One "driver" did all the moving while the other one sorted through the pile of paperwork I was supposed to "read carefully and understand". (I learned this from the little CYA booklet of my "rights and responsibilities" that was conveniently left in the truck until AFTER I'd signed all the pages with volumes of tiny print on the back, and numerous redundancies on the front, and corrections and changes made during the 'explanations' and signatures and promises to be quick so he could get out of my hair..blah, blah, blah talk. A few things did stand out loud and clear, though. That was when my pickup and delivery installments of $442.50 suddenly became $621.50 each! That's $337 over my promised "total". I strenuously questioned that. Lots more calculating was done, a phone call to "the boss" was made, I was given a "discount", and the payments became $471.50 each. I wasn't thrilled with the changes, but it was only $38 over; I hadn't even had breakfast yet, most of my shipment had been loaded, and I just wanted it to be over, so I wrote ANOTHER check. More calculations. Another phone call. Then I was told I needed to pay $800 today, with "only $621.50 upon delivery. I said, "NO. You have my stuff; that's your collateral. This was not the agreement I signed. I'm not changing it now." So he took the $471.50 check and finished the loading. He put cardboard around and shrink-wrapped my great-grandmother's antique treadle sewing machine console, wrapped a small rocking chair, a very small easy chair, and a small wood hamper in blankets, all of which were clearly listed in my initial inventory that was used to estimate my "total" cost" of $1305.80 in January, which I electronically signed. No add-ons, no dismantling, no packing of glass, no fancy stuff to re-pack -- just what I had originally said I wanted to send MINUS the computer and monitor, which I'll be carrying by car. You think that's the end of the story? Wrong. At this point only 1 1/2 hours had passed. ALL my shipment was loaded and locked on the truck, we'd said our goodbyes and I was confused, but still with the program. Then the paperwork driver knocked on the door. There'd been "a mistake", he says. I needed to pay $621.50 today and another $621.50 at delivery (an additional $337). Long story a little shorter, he left and came back several times during the next 1 1/2 hours. Let me say, he seems like he might be a nice guy. Maybe even an honest guy. Maybe he's just the messenger. At one point I spoke with his "boss", whose accent was very hard to understand, and he seemed to be adamant. I'm not suspicious or paranoid by nature, but I eventually got the distinct impression I was being preyed upon. I decided discretion might be the better part of valor. I wrote the check for $621.50, swallowed all the trade jargon just so I could shut my door and eat breakfast. By this time it was 11:30. But I very carefully went over my paperwork and the belated "rights and responsibilities" booklet, and what I see is that I signed my consent to pay $1305.80 for a 'relocation' that INCLUDES $65.80 for Fuel Surcharges, wrapping and quilting all furniture, packing tape and moving pads, ALL transportation, taxes, tolls, and MILEAGE. What I FEEL is that all these "cooks" have spoiled the "pot". Too many changes, too many representatives disagreeing with, or overriding each other, too little adherence to contract stipulations. And maybe someone making up things that gives them a little extra commission. I'm 73 years old. My sole income consists of a Social Security check of $570 a month. I own a 1993 Geo Prizm that I'll be driving from MO to CT. Do I really NEED this hassle? No. But, guess what? There's no one at Excalibur today -- at the CUSTOMER SERVICE DEPARTMENT. What a coincidence.

Move size: Partial Move Service cost: $1305

Excalibur Moving Group absolutely blew me away! I've had my fair share of bad experiences with moving companies in the past.

Every step of the way from my initial call to my belongings being delivered, I had an exceptional experience! Rarely do you come into contact with a company and be blown away by their remarkable customer service.

My brother is moving next month, and I've already referred him to use Excalibur.

I'll be using them in the future and referring them to all my friends and family!

Move size: 2 Bedroom Home Service cost: $1300

You can trust Excalibur Moving Group. Moving is typically a stressful event--Excalibur helped make my last move much better than any previous move I've had to make.

Their customer service staff was very helpful and patient with all of my questions, and I never had any doubt that they knew what they were doing and were taking good care of me.

Their staff is friendly and professional, and everything was moved and placed just were I wanted, without a single damaged item. I'll definitely be using these guys again.

Move size: 2 Bedroom Home Service cost: $200

My fiance got offered a job in Texas, after having lived in New York for 10 years. For 7 of those, we've lived in the same apartment, and accumulated so much stuff that our friends have called us hoarders before.
It goes without saying we were very nervous about how we were going to pack up our whole lives and all our belongings and send them across the country. I did quite a bit of research in determining which company to use, and Excalibur had amazing service reps that eased my fears over the phone. The pricing is very reasonable, and the actual move itself didn't let us down. We have a few vintage pieces we've picked up over the years, and the movers did an amazing job with keeping them safe. Hopefully we won't be moving any time soon, but if we do, we're definitely going with Excalibur again!

Move size: 1 Bedroom Home Service cost: $3100

The Excalibur Moving Group is the best moving company I’ve ever dealt with. I’m no stranger when it comes to moving across state lines, and I’ve had many bad experiences, but not with EMG! The the staff was proficient, kind, and helpful with my move from Florida to Texas. I have two kids under three now, and I was worried about moving with them. EMG relieved that stress! I got to focus on my kids, while they safely moved my furniture hundreds of miles away. To top it off, my quote matched the final price! The entire process was flawless! I barely lifted a thing. The movers had great personalities, and we formed a little bond! I will be using EMG for my next big move! Thanks guys!

Move size: 3 Bedroom Home Service cost: $2000

As an Interior Designer, I get more worried about my furniture than regular people. Just thinking of any of my precious pieces getting compromised in the process of moving pushed my anxiety to a new level. When I got a job offer at a Design Firm in Florida after living in New York for quite a bit, I was already stressed out about all the big changes that were happening in my life at the moment. I didn’t need the extra anxiety from the moving. I’m used to moving furniture from place to place, but this time it was my babies we were talking, pieces I collected throughout my entire carrier that means a lot to me. Thank god I found Excalibur Moving Group, they made the job so easy. I must say I had my doubts at first and believe me I am as bossy as someone can be. But it was great working with them. Everything got intact and on time to my home. The crew was great, they even tolerated me bossing around and all. I would really recommend them, I’ll even consider using them with my clients in a near future. Also, the price compared to the quote was almost the same.

Move size: Studio Service cost: $2500

I don’t usually submit reviews, but I had to make sure to give props to Excalibur Moving Group for making my move so easy! My family has amassed so much stuff over the years (much of it isn’t necessities but we like to buy things) and it would be so difficult to move on our own. Though we like to buy a lot of stuff, we are frugal and want to find the best deal we can. After some research, we found Excalibur. It looked like a reliable company that wouldn’t force me to sell my kidney in order to afford it. I’m so glad I made this decision! They were so gracious in our move and understood the stress that it can put on a family. They took all the pressure off of us and treated our belongings like they were theirs. 10/10 I would definitely use them again.

Move size: 3 Bedroom Home Service cost: $5036

I was not looking forward to moving out of my studio and figuring out how to get all of my stuff down to Florida.. But Excalibur made it extremely easy for me! Setting it all up was user-friendly, their communication was great, and they took great care of my haul. I was really impressed at how seamless the process was, experiences I’ve had in the past with other companies were a nightmare in comparison. A big thank you to all, and especially to the crew who helped me with pickup! Highly recommend this service to anyone who needs reliable, quality moving assistance.

Move size: Studio Service cost: $400