Enterprise Moving

Moved my mom out West to Alberta from St Catharines, ON and all her items arrived on time. The two men delivering were courteous and quick, and went out of their way to deliver on the day they had arranged. All items were accounted for and the cost was extremely reasonable compared to other moving companies. Lucas provided a service true to his word and I would highly recommend them. Thank you Enterprise Moving for helping to make my moms move go smoothly. She is truly grateful.

Move size: Studio Service cost: $950

I had ordered a move from Saskatchewan to Ontario, they didn’t show up on the original date that had been agreed on. The movers that removed the furniture were great, I watched them pack everything and leave. They held onto my furniture as I didn’t have a place yet, but when it came down to when they placed my belongings into a storage container, they placed fragile items under stacks of heavy objects, I have 3/4 of my boxes destroyed (plastic and cardboard). I emailed Lucas with photos and called with no answer back. That was back in May. I was quoted 850, then told my small one bedroom apartment was over 1900lbs, shown scale tickets that were done in Mississauga. I moved from Saskatchewan they should have originally been done there. I was the last stop for that truck and they came from Saskatoon. They should have weighed the truck before picking up my items and weighing it afterwards. It Cost me over double the quote. They need better customer service, I should have heard from Lucas when I made the complaint, but never did.

Move size: 1 Bedroom Home Service cost: $1645

**DO NOT USE THIS COMPANY FOR MOVING!** I have moved many times in my life, homes, cities, countries and this was the worst experience I ever had with a moving company. We had them move about 40 items from Toronto to Vancouver and they lost a couple of boxes, the top part of a two-piece antique desk and completely destroyed a $1000 painting that was properly packed and clearly marked as FRAGILE. On top of that, they were not easy to reach for updates. Their voicemail is full most of the time. I had to deal with a very rude lady in the claims department who told me I must not know how things worked in Canada just based on an assumption of a foreign sounding name even though I have lived in Canada for 23 years and she also told me that if I "lose her" nobody will look for my items. After I gave up on them even looking for the lost items, I submitted a claim for insurance and they offered me $100!! and even make that sound like they were doing me a favor.

The restoration of the painting alone will cost me close to $2000 in addition to the items they lost. I can say with certainty that this was the worst company in any business that I have ever dealt with in Canada. They don't even deserve the one star I had to give them There should be an option for zero stars.

Move size: Partial Move Service cost: $750

I booked with Lucas

Pick up April 28 they ask when do u need the date wine said may 07 everything was good

2 days before they said the truck had issue in Montreal will be delayed

On the delivery date nobody show up callLucas no answer ignore your call and text I can see he read the messages

They me back saying Tuesday or Wednesday so 5 days delayed

The. Call hung up saying sorry mistake but called him back no answer

Call again office 5 times saying your furniture coming by train no one told me it’s shipped by train I will never accept that Lucas does not give a shit just sale sale Slept on air mattress for 12 days worst moving ever couldn’t go do job interview no clothes no stuff in the kitchen

And finally 12 days later they text me saying be there in 2 hour

Plus item missing value off 200$

Multi task step ladder $200

We’re is my stuff

I will not recommend this company

Move size: 2 Bedroom Home Service cost: $5700

This move was a complete nightmare. Moved from Ontario to Alberta. The quote was well beyond what I had to pay. The delivery date kept getting pushed back- they said they have one driver for all of Canada. Finally received my items 5weeks after I moved. Several damaged pieces of furniture- they repacked some of my items at their warehouse into very large boxes (3) without advising me and things were tossed destroying some items. I am missing boxes of my property- there was footprints found on some of my furniture- It was a disaster. They sent me photos of peoples belongings asking me if I owned them. Ignored several of my calls and emails. I filed a claim thru their claims department and they stated I did not qualify.

THIS IS NOT A COMPANY YOU WANT HANDLING YOUR PERSONAL POSSESSIONS.

Move size: 1 Bedroom Home Service cost: $2300

Enterprise Moving made it so easy for me to move all of my furniture from my home in Winnipeg MB to my new apartment in Toronto ON. The movers handled all of my belongings with care and even wrapped and protected my furniture to ensure no damage happened during the moving process. As a first time mover, this was such a breeze and made it so seamless to get my things across the country. I recommend Enterprise to anyone who is looking for a kind staff, great price and extremely professional service.

Move size: 2 Bedroom Home Service cost: $4750