City-Removals and Storage

Our team of guys turned up an hour early as we were still taping up boxes. They were everso friendly and helpful and swiftly cleared the flat and were ready to go in under 2 hours. On arrival at the other end the guys unpacked as swiftly as they packed up - with care to not make any mess (it was raining out side and brand new carpets throughout!) but there was no dirt at all! Couldn't recommend this firm enough. Highly competitive price and faultless service. Well done to City Removals! Will be using them again in 6-12 months when we do it all again!

Service cost: £410

We lived in a large studio flat and had a LOT of stuff to move to our new place. The City Removal quote was by far the most competitive and the two guys arrived early on the day. They worked incredibly hard and we didn't have to lift a finger. They dismantled a large IKEA storage unit, took the arms off our sofa and took the feet off our armchairs so they would fit through the front door of the new flat. They then rebuilt everything in record time. They were polite, friendly and didn't stop until they were done. This was by far the best-value part of the whole moving process and I will definitely use City Removals again.

Service cost: £280

Very very good service. We booked this firm after being impressed by the reviews we read on this website. We had a visit from Nicola who surveyed our property and explained the whole process to us. Very nice person to deal with. Because we also wanted the packing service she advised that the whole move should be over 2 days, as we had quite a lot of stuff. Everything she said they will do happened in the actual move day. They used professional covers for our sofas and all our mattresses. The guy who was packing our kitchen was also a pleasure to deal with and he has done a very professional job in packing our breakables. The only complain here is that he used too much tissue and bubble wrap. After unpacking I literally ended up with about 30 bin bags full of tissue.
So ,In the first day a 5 men crew came and packed everything  in record time and in the same day they also loaded and moved a bit more than half of everything we had. They were all very polite and knew what they were doing. Very organized. They also did all the dismantling apart from our beds which we still needed overnight.
The next day only a 3 men crew came back as there was not too much left. Again they did a very good job. They also reassembled all our beds and wardrobes in our new house.
So I would wholeheartedly recommend this company. We felt looked after every step of the way and our move was done expertly. I cannot compare this service with others as we have not moved before , but to me it seemed perfect.
Thank you to Nicola and to all the guys involved in our moveThank you.

Service cost: £1560

I usually don't write reviews but have to this time, as I have been truly impressed by City Removals from beginning to end, and I want to make sure this company get the credit they deserve, as I have been moving 10 times in the last 15 years, in many different countries, and have never come across such a high-quality and professional company, and for a very fair and reasonnable price.
First the survey was done very quickly and professionally, which was a great sign. I then received a very competitive quote in just a few days, followed by the boxes I had ordered shortly thereafter, so I could begin packing.
Email communication with City Removals was very very efficient and professional, especially when confirming dates, boxes, parking permits, etc.. City Removals did take care of all the parking requirements with the council, which was a huge relief for me. Every time I tried to call them, especially on Saturdays, they were always available to discuss on the phone, which was very helpful. They also replied to emails quite quickly, and even on weekends and evenings.
On the day of the move, the crew did arrive at exactly 7am, not a minute late! The crew was extremely good, very very careful with my belongings, whether fragile or not. They were taking their shoes off every time they got into the house, both at pickup and delivery, and that was without me even asking for it! They were also extremely careful with the walls, and despite the narrow staircase didn't leave a single mark or scuff on any wall!
I stayed with them all day and was impressed as they worked really hard and didn't stop much, from 7am until 7pm, given all the stuff that I have (5-bedroom house). A third guy came to help in the middle morning actually, without any extra charge, and stayed until the end of the day, as I had too much stuff, which was another great relief.
Another great favour they did for me is to accept to drive to a storage facility in Wandsworth to drop off several bulky pieces of furniture which wouldn't fit in the new house. It did take a good hour out of the way but they helped without any issue whatsoever. I paid extra for the wrapping of those pieces of furniture but they were well wrapped and they even gave me a few blankets to protect the furniture under the wrapping.
I was also quite impressed at how good they were at dismantling the furniture (and re-assembling it) and emptying the dressers of drawers (and anything left) to avoid any movement.
At the end of the day, they finished with the patio furniture under the rain, which was a testament to how dedicated they were. They left past 7pm without ever complaining about the amount of work (we did three trips!), so they deserved a big tip!
Another nice gesture was that they took the boxes I didn't use, and I didn't have to pay for them.
A few days ago, they contacted me to ask me when they could come to pick up the empty boxes, which was a surprise but certainly a good one, as moving companies don't usually do this or don't follow up proatively about this.
For all those reasons, I cannot recommend this company enough! I am not planning to move again anytime soon, but if I do, I know whom to call.

Service cost: £850

The two men came to move us from our one bedroom flat on the 3rd floor with no lift. They packed everything so carefully, not one item was broken. And they worked tirelessly until the whole move was done. They were unfailingly polite and I would definitely use them again. The packing service was a bargain when I think how long it would have taken us, as well as having to pay for the packing materials. They did a much better job than I ever would have done myself and I'm quite pernickety!

Service cost: £600

I hired the services of City removals after finding them online and reading the reviews.  The service from start to end was professional and Nicola was always on hand to advice and help, even when we had to change the moving date 3 times.  The prices are very competitive and the best money we could have spent to make our house completion day as stress free as possible. The removal team are very courteous and polite and removed their shoes in both properties to protect the floor when requested. My only advice for future potential customers is if you have valuable paintings and artwork, it's important to remain in the room with the packers to ensure that they are all packaged correctly.  They will assume that only large pictures are actually valuable and smaller ones are not so. I would certainly use their services again and recommend them to my friends and family.  To add to their efficiency, City removals returned to collect all the flat pack boxes and packaging materials for recycling. Many thanks City removals.

Service cost: £1295