City-Removals and Storage

I came across this company whilst reading removal reviews.They had the most reviews and were the most highy rated.I am very pleased to endorse that assessment. From the quote(online) through to the site visit and the actual move itself,they were all efficient,professional and friendly. Their quote was a quarter of the price of another quote we had and the cheapest of all five quotes.Whilst this wasn't the main factor,it certainly helped. The removal men on the day worked extremely hard and had to undertake another return trip from london to kent which they did without complaint! An excellent all round service.Cant recommend highly enough.
This was a move from London to Kent but the review menu didn't seem to allow me to put in Kent!

Service cost: £680

What can I say but a huge "Thank you", very professional from quotation to moving my contents? They even put my new bed together which was still in its original packaging. The removal guys rang me to say  how long they will be, the vans are new, clean and display their company logo, the company organised the parking dispensation for me, which I felt was a big stress of my shoulders. The removal guys packed the van in such a way that everything was secure, and in a safe position in the van as too not cause damage. We where packing on the same day as moving and they did not mind as we where juggling kids and furniture so stress levels where extremely high. I can honestly say, this company I would recommend, make sure you get a representative to come round and see the items you want moving so the quote is clear and also you and them are transparent on price and on moving day.

Service cost: £380

100 per cent satisfied and more. We hired this company to pack our stuff and then move us into our new house.The service provided was nothing short of excellent with no problems and no stress at all
Their crew were very fast and did a wonderful job at packing, which lasted around 5 hours. I find this amazing as if I were to pack myself I think it would have taken me 1 whole week…lol?.
On the move day they turned up on time. Loading went on very well and we left our flat at around 1PM.Inititaly we thought it would take around 3 hours to load but only because they were extra careful it took a bit longer. No complaints here.
Once at our new house they put everything where we wanted. They even assembled a wardrobe that was just delivered.
I am not sure how big they are or since when they have been on the market, but their service certainly is a very good one. We moved before which we thought was good, but this time it was excellent. Thank you.

Service cost: £730

City Removals provided an excelelnt movnng service and experience.   The staff at Head Office were very polite, professional, hepful and the price quoted was the final price.    They took care of securing parking in front of our flat with the Borough and only charged us what the actual cost was.    We had our flat completely packed by them the day before the move and moved out the following day. They were on time, efficient, polite and nothing was broken or damaged and the price was very reasonable compared to the other moving companies I had quotes from.

Service cost: £850

The most professional firm we have ever dealt with. Before the move they sent someone to do a free home survey, which was very reassuring. A very nice lady, Nicola, came and saw our house. In a few hours’ time we got a quote via e-mail, which was more than reasonable. It was not the cheapest and also not the most expensive, but the fact that they came to see our house (very few companies agreed to this) and also the positive reviews we read on this website made u`s to accept their quote.   On the actual move day the staff was very polite, professional and accommodating. We could not have asked for more. Everything went smoothly to the end. Also they expertly dismantled quite a lot of our furniture and reassembled it in our new house. They used covers for a lot of our furniture which was very nice to see (I have made some pictures and will post soon).   So nothing bad to say about this lot and would recommend without hesitation. Thanks.

Service cost: £740

I have used this company yesterday for my flat move. Chose them after reading impressive reviews about them on this website. They came early in the morning and firstly packed  up everything in my flat. This took them about 3 hours and then another 3 hours to load everything in the truck. They were very professional in everything they have done and took very good care of all my stuff. I did not have that much furniture but a standard 2 bedroom flat. Also they assembled a double bed for me which was just delivered at the new flat, which was very nice from them. Very hard working and polite staff. All of them spoke good English and were very responsive to all my queries.So, cannot fault the service provided and would definitely use again and recommend to others.Thanks.

Service cost: £640

I used City Removals when moving from a shared house to a flat and taking a large bed, chest of drawers, two side tables and a big TV plus over a dozen large boxes.
They arrived promptly at 7am, had everything in the van by 7:30, crossed London, and had the furniture and boxes in place at the new flat by 9am.
By far the least stressful move I've ever experienced. In addition, the head office were very helpful when answering my questions prior to the move, nothing was too much trouble.
I highly recommend them.

Service cost: £330

We have moved from a 2 bedroom flat on a second floor with no lift to a house. I have used City removals after a work colleague highly recommended them to me. I asked for a site survey before the move and 2 days later someone came and saw our property. I was a bit worried as we also have a 10 month old baby and we just wanted to move without any hassle or problems. The lady who did the site survey answered all our concerns and they also kept all the promises that she made on the move day.
Firstly a team of 2 men came and packed our flat and also loaded the boxes and some of the furniture in the truck , which was impressive. I think that the whole packing took them around 4 hours. Also I have watched the guy who was packing the kitchen and he was really doing a good job. I think my wife unpacked about 12 bags of tissue only from the kitchen boxes.
On the second day 3 men came and in about 4 hours we were ready to go. By 07:00 PM everything was in our new house. They also assembled the cot and our bed just in time for my wife to put the baby to sleep. Also all the men spoke good English, were overly polite and hard working.
We are very happy with the services we received from this company and would surely recommend them to anyone.

Service cost: £1140

We moved last week after 12 years in our 2 bed flat in Wandsworth.Like manny people I guess we were really concerned with finding a good removal company.Luckily we came across this website where we found multiple companies with positive reviews.
We asked 5 companies for a quote 3 of which agreed to do a free home survey.All of the quotes were competitive and the home surveyes were conducted very well but we thought no one came close to Nicola,the estimator from this company.She was nice and polite and at no point did we feel that she was there to sell a service using all kinds of tactics.She was honest polite and she explained the whole process in a really nice way.
Anyway..long story short,the whole move was brilliant with no damages or missing items.All of the guys were very very polite hardworking and with a great positive attitude in general.
Also they came on time ,were super organized and fast.The move started at 07:00 with us being well settled around 07:00pm the same day.
The packing was aldo done by them one day before.We have not finished unpacking yet but so far so good.
I would reccomend this company based on our experience with them.What I think is very important in the whole moving process and my best advice is to never choose a company before you call them in to your property.

Service cost: £980

The 3 removal men were courteous, polite, hardworking and pleasant at all times. Nothing was too much trouble. They assembled my large sofa on arrival which was a great bonus. Although I believe they were from Roumania their English was very good and there was no problem with communication. Their work ethic was second to none. It would have been helpful to know that the 2 packers and the 3 removers would include different people. I planned to tip at the end of the process so one packer missed out as he was not there on removal day. Both packers were very efficient , polite and speedy and I felt bad that one packer did not get a tip. I would like to redress this if you could advise how I could do this. I would definitely recommend City Removals to others without hesitation.

Service cost: £1200

I have used City Removals twice now, once to move a whole flat from London to rural Cambridgeshire and once for a smaller number of items but a similar journey. On both occasions the entire team, from office staff to removal people, was exceptional.  I've moved house nine times in my adult life and can honestly say that City Removals is the best firm I've used. The removal team was not only friendly, efficient and careful, but also 'human' in a way that can be lacking, particularly in London.  They went out of their way to make us feel calm and paid attention to every detail. Large furniture items were wrapped in proper covers; everything was disassembled and reassembled for us; the team was happy to place furniture exactly where we wanted it; they even went as far as removing and then replacing an internal door so that a sofabed could fit through, and offering me a lift when my car broke down mid-move! It is a pleasure to work with any company that takes pride in what it does; I wish every firm in the UK shared such a work ethic!  Based on my experiences I would recommend City Removals without hesitation. .

Service cost: £860

As being the first time I have used a removals company, having moved home after 19 years, I was very pleasantly surprised with the service I received. They came on time, worked like mad until they were ready to go, stopped I gather at some McDonalds for a quick lunch bite, and delivered my things on time / as expected.  The one thing they weren't happy to deliver was a petrol based mower, as it could be dangerous if it leaked.  But they still agreed to deliver it.  Great.  Only downside is, I don't think they realised that these mowers need to be kept in the normal upright mode, and not overly tilted as the oil and petrol can then intermix .. causing problems with the mower.  That was the only black point. But they provided extras some charge for, such as covers for beds, covering items that might get scratched.  They dis-assembled beds and furniture, and then assembled it again.  They were even tready to do a sepaarte collection near the delivery point where I was renting to do a final pick up.  Can't ask for more really can you?

Service cost: £800

We did not have a huge amount of stuff but stil we were quite concerned on finding a good company.
The service was very good from start to finish.Emails were always answerred quickly and correctly.They also suspended the parking for us.The moving people were punctual and very polite and hardworking.
They did not brake anything.they were fast and organized.Also I was impressed by the ease with which they take furniture apart and than put it back together.Manny of our pieces were wrapped with blankets and covers.
No headacke or stress at all on our move day.

Service cost: £760

I had 3 very different quotes, and went with City Removals as they were the most reasonable. They came and assessed the flat for free, and said that we would need 3 removal men.

The move itself was well executed, the team were prompt, friendly and very helpful. Carrying all our stuff down from a 3rd floor conversion flat, offering us boxes to put extra items in, and disassembling all furniture to get it out safely.

They put everything in the correct rooms, reassembled all furniture and floors and carpets were well protected. I wouldn't hesitate to recommend the company to anyone. Reasonable cost, efficient and polite service and all done with the minimum of fuss. Thanks!

Service cost: £490

Brilliant little company.They deliverred the service that was promised and even more.The office was incredibly helpfull and polite.The boys that moved us the same.When they arrived we were a little dizorganised as we did not finish packing.It is never easy when you have children.They were patient and helped us pack.Luckily they also had some boxes which they gave us.Also they protected our furniture and in general were happy to help and went the extra mile.
Price wise they were decent, and when we think of the service received it was definitely worth every penny.
Ahh..and also amazingly fast at dismantelling and reassembeling furniture.It took my husbaand for hours to build it..they ve done it in half an hour.
Proffessional and polite throughout.Recommended.

Service cost: £370

I booked the packing service (£200 extra) as well as the removal. Six guys arrived at my three-bedroomed London flat at 5.45am and went through the place like a dose of salts. I made them all a cup of tea on arrival, they said that was all they would be needing, washed the cups and packed them when they'd finished. They were fast, polite and good-humoured and marked up all the boxes perfectly.
The oil paintings were wrapped in tissue paper before being bubble-wrapped to avoid imprinting, which I was impressed by - the other two companies who quoted for the job did not suggest this. They were also a lot more expensive.
The guys had packed the entire place by 10am, more than an hour earlier than I'd expected. That included dismantling shelving, removing wall-hung cabinets, unplumbing the washing machine. That meant I could get the train to my new home in Devon two hours early. I met them in Totnes at 2.30pm where they performed the same magically quick procedure in reverse. Then they jumped cheerily in the truck and drove back to London. 
The person who quoted for the job, Nicola, was also very efficient, friendly and reassuring, just what you need when you're moving home. She also arranged parking at both locations. I didn't have to do anything. Perfect!

Service cost: £1670

I could not be more imptessed with the service delivered by City Removals. They arrived on time, despite difficult parking and loaded the lorry in record time. All items were very carefully handled, shelving taken apart in minutes etc. The delivery was tough as the parking was extremely difficult and the only available place was a good 50 feet down the street. But this didn't phase the 2 guys who ploughed on and got 40 boxes as well as a large amount of furniture up 3 flight of stairs in a lot less time than expected. On top of this, they brought a tescos delivery up when it was delivered during the day (to save the tescos man the bother!) and even offered to put together a bed that had been delivered the day before.Which again was done in a very short amount of time. This was all done for no extra cost. At all times they were professional, polite and completely on top of the whole situation. Best money I have ever spent!

Service cost: £280

I found this company on this website.Having heard so manny bad things about removals company a made sure I did my research.Being impressed by their reviews I called up.When I told them I had a 3 bed house they instantly sugested a home survey as they could not quote over the phone.This was the first good sign as the other companies I called were happy to give me a price over the phone.
On the day of the visit I was pleasantly surprized to see a preagnant lady. By the name of Nicola.I thought this was a world of men.Nonetheless she was polite and she knew what she was talking.From her words she has been doing this for manny years.
I got my quote on the same day and imedeatrky called to book as I was happy with the price and I felt they can be trusted.
On the move day the removal men were nice smartly dressed,clean and spoke english.They were very organized and only needed minimum directions at the begining.All the wanted was a cup of tea every now and than.
Once evrything was loaded they drove to our new address.Unfortunateky we got the keyes close to 5 pm,so they had to wayt quite a lot.They had no problems whatsoever.Their attitude for the whole day was proffessional and cheerfull.
They unloaded evrything.All the time they were asking me where I want things .One of the chaps was also incredibly talented at dismantelling furniture and reassembeling.Good stuff 
Nothing was scratched,damaged or missing.
Our move day went by almost like nothing happened.I am more than happy and quite impressed.
Top class and top guys.

Service cost: £1230

I am thoroughly impressed with all the dealings I had with this company.From the first contact they have been incredibly nice and helpful, from parking to storage and advice.
I will update this review once we will get our things back from storage but so far so good.We have done our own packing as I had the necessary time.
Also all our furniture was wrapped while in storage.They had blankets ,buble wrapp covers etc.
All of the men came smartly dressed and were very very organized.
Comunication with the office was always prompt.They even sent  their insurance copy by e mail when asked.
I have moved 2 times before but this was really special.I am not sure how big or small this company is and I do not care.I chose them based on their reviews and even though I was scheptical as to manny of them are nice ,i have to agree with all of them in the end.
Most impressed.

Service cost: £780

Our removal experience involved packing up our town house in London and moving it all into storage until we are ready to move into another property.  This review is based on the move from our house into storage as we have not yet moved our belongings into a new property.   Very competitive quote. Staff were clean, professional, polite, on time and very proactive.  Great care and attention was taken over packing our belongings and moving them into storage.  All removal staff were very hard working and efficient.  The office staff at City-Removals has also been excellent at responding to queries, trying to find competitive prices and coming up with solutions to some of the insurance questions we had regarding storage.  We have been extremely impressed so far with the service received.  .

Service cost: £1550

We had our move done over 2 days.On the first day we had them pack all our house and the next day the move.
We had no problems at all in any of the days.The men were proffessional and did their job.Everything was as discussed over the phone, with the men wrapping everything and packing very safely.
Nicola dezerves a lot of credit for this.She and the reviews on this website were the main selling points for this company.After completing the move we can only agree with the vast majority of people here.We have received a proffessional service as advertised.No hidden costs either.
We really felt well looked after and would certainly used them again.

Service cost: £1140

We have moved around 2 weeks ago 5 minutes away from our old place.Even though the distance was short we had to vacate the property by 12:00.This added quite a lot of stress to what is already ..let s say not the perfect day.
We have done our research thoroughly before commiting to a company.We found city removals were the most proactive towards our needs and willing to plan and explain everything to us.
We planned a 5 AM start time for our move and the 6 men we had were bang on time.While our 2 small kids slept upstairs they cleared the ground floor the garden and the garage.THE SPEED at which they worked and they still managed to be proffessional was amazing.Around 8 they started to dismantle and to clear everything from the bedrooms.11:30 sharp our house was empty.I was doubting this would be possible but they explained that with the right attitude and the right resources anything is possible..and they were right.
A special thanks goes to Nicola who was on top of everything from the begining.She explained the whole process when she did the visit.She was nice and naturaland at no point we felt she wanted to sell us something.Also all that she said ..happened.
The 6 men also deserve a lot of credit as at the end of the day a company is only as good as it s front line workers.
Thank you.

Service cost: £1540