City-Removals and Storage

We moved from London to Birmingham at the end of February.I wanted to write this earlyer but accomodating to our new place  took longer than expected and I had no time.
Not too much to say though as the service received was just as expected.
We had no damages and nothing missing.We were impressed with how polite , and well organized they were.Everyone knew what to do.I think the best word to describe them is proffessional.It is nice and reassuring to see how they  dismantle things how they wrap furniture etc.
All of them wanted to help and they always went the extra mile.
 Totally enjoyable  experience and based on our house move I would  totally recommend this company.

Service cost: £890

Being impressed with the reviews we found on the internet we asked them for a quote.Nicola came out and did a home survey.She was on time,polite and she handled the survey very proffessionaly.She also answerred all the questions we had in a straightforward manner.
On the same day we received the quote via email, and we decided to use them.
The moving men did their job very well.They were respectfull and they took good care of everything they touched.Everything was done on time, as we had to be out by 12:00 that day.With an early start around 11:30 they were on their way to our new house.
Unfortunately we only got our keyes at 4pm, so they had a lot of wayting to do.They are clearly trained to deal with this and their attitude remained unchanged.
It took a bit more than expected to unload as the new house had a few tight turns, and they had to dismantle furniture that came out in one piece from our previous property.
At the end of the day a company is only as good as their staff. , and this lot certainly seems to know this.
Great job.

Service cost: £970

We ve used this company to relocate from London to Bristol.I can't fault the service at all.
The guys were on time , impressivelly polite , skilled at what they do and very proffesional.
Also they were equipped with everything they needed to protect our stuff and also to dismantle and reassemble.
Communication with the office was also good.Queries were always answerred promptly and in a clear manner.
Nothing got damaged on the trip either.At delivery they placed everything where we wanted.
Nothing more to say really.A good service and all we would have wanted.

Service cost: £540

City Removals packed and storred our belongings for 2 months.We just had our stuff deliverred and we received everything in the same condition they left.Their staff were always nice and polite.
In terms of storage they work with Big Yellow.This was one of the main reasons we chose them as we think Big yellow are a lot safer than containerised storage.Also I think they have some sort of agrement as we got better prices than if we were to store with Big Yellow ourselves.
They also wrapped everything in blankets for safe storage and an inventory was provided.Quite proffessional stuff.
We felt safe and looked after thorghout the move and I would not hesitate to recommend them.

Service cost: £870

So far so good. The first part of our move into storage just finished and we are very pleased with how everything went.

All of the guys that were involved were super nice and professional and they worked with the safety of our belongings as their main priority.

We had 4 men that came packed and loaded one truck in the first day and the following day 4 men came and finished the job.

We told them that we will be in storage for around 4 months and they carefully wrapped all the sensitive items.

Nicola who did the home survey was also very polite and she knew what she was talking about. We liked the fact that she immediately knew what size truck we would need ,how many men etc.

One of the guys, Adrian who coordinated everything was especially nice and skilful. He dismantled all our beds and 2 big wardrobes with ease. Also he had all the tools that you can imagine.

I was a bit doubtful at the beginning that they will be able to pack and move a 5 bedroom house in to days but I was assured that with the right number of people and resources it can be done..and it did.

Once we will find our new home and will get the stuff delivered from storage we will update this review. Hopefully, judging by the first part of the move all will be good.

Also we were handed a very thorough inventory of everything that went in storage.

 
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Service cost: £1480

It was a pleasure to move with this company..I really mean this. I have now finished unpacking and I feel as I have never moved.
Everyone in the office was very nice and polite starting with Nicola who also did our home survey. They also dealt with all the parking arrangements for us.
The guys that came and actually moved us were amazing professionals who took great pride in the work they do. Nothing was too much trouble, they were always willing to help..pure eastern European work ethics. Also they spoke very highly of their company which is a sign that they are treated well and maybe also paid well. It is always nice to see this.
Silviu was the top man. He supervised everything, he was everywhere and he was also the smartest of all.
They were also well within the timeframe as we had to be out by 12:00 from our current address. Also unfortunately they had to wait around 3 hours as we did not get the keys to our new home until around 4:00PM.
We had around 5 quotes to choose from and we are very happy we made the right choice.

Our decision to hire them was based on how well Nicola conducted the survey, price and online research and it seems it was the right one.

Service cost: £1350

Thoroughly impressed with the service.Totally professional and handled our move in a positive and organized way.
Nicola who came and saw our property was charming and she answerred all our questions.She instantly knew what size truck our removal would need,how many men and she also gave a time scale for the move day which turned out to be pretty much accurate.
The boys were all clean and hardworkingand most importantly knew their trade.Dismantling ,reassembling, wrapping ,carrying ..they did it all without too much trouble.
There was really no hassle involved with our move.
I have a few friends who were not so lucky with their move so I did my research well before choosing.I would recommend everyone who moves to do the same if they value their possesions.Moving is clearly not an easy task and a good removal company plays a pivotal role.

Service cost: £1340

We moved last week after 12 years in our 2 bed flat in Wandsworth.Like manny people I guess we were really concerned with finding a good removal company.Luckily we came across this website where we found multiple companies with positive reviews.
We asked 5 companies for a quote 3 of which agreed to do a free home survey.All of the quotes were competitive and the home surveyes were conducted very well but we thought no one came close to Nicola,the estimator from this company.She was nice and polite and at no point did we feel that she was there to sell a service using all kinds of tactics.She was honest polite and she explained the whole process in a really nice way.
Anyway..long story short,the whole move was brilliant with no damages or missing items.All of the guys were very very polite hardworking and with a great positive attitude in general.
Also they came on time ,were super organized and fast.The move started at 07:00 with us being well settled around 07:00pm the same day.
The packing was aldo done by them one day before.We have not finished unpacking yet but so far so good.
I would reccomend this company based on our experience with them.What I think is very important in the whole moving process and my best advice is to never choose a company before you call them in to your property.

Service cost: £980

The 3 removal men were courteous, polite, hardworking and pleasant at all times. Nothing was too much trouble. They assembled my large sofa on arrival which was a great bonus. Although I believe they were from Roumania their English was very good and there was no problem with communication. Their work ethic was second to none. It would have been helpful to know that the 2 packers and the 3 removers would include different people. I planned to tip at the end of the process so one packer missed out as he was not there on removal day. Both packers were very efficient , polite and speedy and I felt bad that one packer did not get a tip. I would like to redress this if you could advise how I could do this. I would definitely recommend City Removals to others without hesitation.

Service cost: £1200

I have used City Removals twice now, once to move a whole flat from London to rural Cambridgeshire and once for a smaller number of items but a similar journey. On both occasions the entire team, from office staff to removal people, was exceptional.  I've moved house nine times in my adult life and can honestly say that City Removals is the best firm I've used. The removal team was not only friendly, efficient and careful, but also 'human' in a way that can be lacking, particularly in London.  They went out of their way to make us feel calm and paid attention to every detail. Large furniture items were wrapped in proper covers; everything was disassembled and reassembled for us; the team was happy to place furniture exactly where we wanted it; they even went as far as removing and then replacing an internal door so that a sofabed could fit through, and offering me a lift when my car broke down mid-move! It is a pleasure to work with any company that takes pride in what it does; I wish every firm in the UK shared such a work ethic!  Based on my experiences I would recommend City Removals without hesitation. .

Service cost: £860

As being the first time I have used a removals company, having moved home after 19 years, I was very pleasantly surprised with the service I received. They came on time, worked like mad until they were ready to go, stopped I gather at some McDonalds for a quick lunch bite, and delivered my things on time / as expected.  The one thing they weren't happy to deliver was a petrol based mower, as it could be dangerous if it leaked.  But they still agreed to deliver it.  Great.  Only downside is, I don't think they realised that these mowers need to be kept in the normal upright mode, and not overly tilted as the oil and petrol can then intermix .. causing problems with the mower.  That was the only black point. But they provided extras some charge for, such as covers for beds, covering items that might get scratched.  They dis-assembled beds and furniture, and then assembled it again.  They were even tready to do a sepaarte collection near the delivery point where I was renting to do a final pick up.  Can't ask for more really can you?

Service cost: £800

We did not have a huge amount of stuff but stil we were quite concerned on finding a good company.
The service was very good from start to finish.Emails were always answerred quickly and correctly.They also suspended the parking for us.The moving people were punctual and very polite and hardworking.
They did not brake anything.they were fast and organized.Also I was impressed by the ease with which they take furniture apart and than put it back together.Manny of our pieces were wrapped with blankets and covers.
No headacke or stress at all on our move day.

Service cost: £760

I had 3 very different quotes, and went with City Removals as they were the most reasonable. They came and assessed the flat for free, and said that we would need 3 removal men.

The move itself was well executed, the team were prompt, friendly and very helpful. Carrying all our stuff down from a 3rd floor conversion flat, offering us boxes to put extra items in, and disassembling all furniture to get it out safely.

They put everything in the correct rooms, reassembled all furniture and floors and carpets were well protected. I wouldn't hesitate to recommend the company to anyone. Reasonable cost, efficient and polite service and all done with the minimum of fuss. Thanks!

Service cost: £490

Brilliant little company.They deliverred the service that was promised and even more.The office was incredibly helpfull and polite.The boys that moved us the same.When they arrived we were a little dizorganised as we did not finish packing.It is never easy when you have children.They were patient and helped us pack.Luckily they also had some boxes which they gave us.Also they protected our furniture and in general were happy to help and went the extra mile.
Price wise they were decent, and when we think of the service received it was definitely worth every penny.
Ahh..and also amazingly fast at dismantelling and reassembeling furniture.It took my husbaand for hours to build it..they ve done it in half an hour.
Proffessional and polite throughout.Recommended.

Service cost: £370

I booked the packing service (£200 extra) as well as the removal. Six guys arrived at my three-bedroomed London flat at 5.45am and went through the place like a dose of salts. I made them all a cup of tea on arrival, they said that was all they would be needing, washed the cups and packed them when they'd finished. They were fast, polite and good-humoured and marked up all the boxes perfectly.
The oil paintings were wrapped in tissue paper before being bubble-wrapped to avoid imprinting, which I was impressed by - the other two companies who quoted for the job did not suggest this. They were also a lot more expensive.
The guys had packed the entire place by 10am, more than an hour earlier than I'd expected. That included dismantling shelving, removing wall-hung cabinets, unplumbing the washing machine. That meant I could get the train to my new home in Devon two hours early. I met them in Totnes at 2.30pm where they performed the same magically quick procedure in reverse. Then they jumped cheerily in the truck and drove back to London. 
The person who quoted for the job, Nicola, was also very efficient, friendly and reassuring, just what you need when you're moving home. She also arranged parking at both locations. I didn't have to do anything. Perfect!

Service cost: £1670

I could not be more imptessed with the service delivered by City Removals. They arrived on time, despite difficult parking and loaded the lorry in record time. All items were very carefully handled, shelving taken apart in minutes etc. The delivery was tough as the parking was extremely difficult and the only available place was a good 50 feet down the street. But this didn't phase the 2 guys who ploughed on and got 40 boxes as well as a large amount of furniture up 3 flight of stairs in a lot less time than expected. On top of this, they brought a tescos delivery up when it was delivered during the day (to save the tescos man the bother!) and even offered to put together a bed that had been delivered the day before.Which again was done in a very short amount of time. This was all done for no extra cost. At all times they were professional, polite and completely on top of the whole situation. Best money I have ever spent!

Service cost: £280

I found this company on this website.Having heard so manny bad things about removals company a made sure I did my research.Being impressed by their reviews I called up.When I told them I had a 3 bed house they instantly sugested a home survey as they could not quote over the phone.This was the first good sign as the other companies I called were happy to give me a price over the phone.
On the day of the visit I was pleasantly surprized to see a preagnant lady. By the name of Nicola.I thought this was a world of men.Nonetheless she was polite and she knew what she was talking.From her words she has been doing this for manny years.
I got my quote on the same day and imedeatrky called to book as I was happy with the price and I felt they can be trusted.
On the move day the removal men were nice smartly dressed,clean and spoke english.They were very organized and only needed minimum directions at the begining.All the wanted was a cup of tea every now and than.
Once evrything was loaded they drove to our new address.Unfortunateky we got the keyes close to 5 pm,so they had to wayt quite a lot.They had no problems whatsoever.Their attitude for the whole day was proffessional and cheerfull.
They unloaded evrything.All the time they were asking me where I want things .One of the chaps was also incredibly talented at dismantelling furniture and reassembeling.Good stuff 
Nothing was scratched,damaged or missing.
Our move day went by almost like nothing happened.I am more than happy and quite impressed.
Top class and top guys.

Service cost: £1230

I am thoroughly impressed with all the dealings I had with this company.From the first contact they have been incredibly nice and helpful, from parking to storage and advice.
I will update this review once we will get our things back from storage but so far so good.We have done our own packing as I had the necessary time.
Also all our furniture was wrapped while in storage.They had blankets ,buble wrapp covers etc.
All of the men came smartly dressed and were very very organized.
Comunication with the office was always prompt.They even sent  their insurance copy by e mail when asked.
I have moved 2 times before but this was really special.I am not sure how big or small this company is and I do not care.I chose them based on their reviews and even though I was scheptical as to manny of them are nice ,i have to agree with all of them in the end.
Most impressed.

Service cost: £780

Our removal experience involved packing up our town house in London and moving it all into storage until we are ready to move into another property.  This review is based on the move from our house into storage as we have not yet moved our belongings into a new property.   Very competitive quote. Staff were clean, professional, polite, on time and very proactive.  Great care and attention was taken over packing our belongings and moving them into storage.  All removal staff were very hard working and efficient.  The office staff at City-Removals has also been excellent at responding to queries, trying to find competitive prices and coming up with solutions to some of the insurance questions we had regarding storage.  We have been extremely impressed so far with the service received.  .

Service cost: £1550

We had our move done over 2 days.On the first day we had them pack all our house and the next day the move.
We had no problems at all in any of the days.The men were proffessional and did their job.Everything was as discussed over the phone, with the men wrapping everything and packing very safely.
Nicola dezerves a lot of credit for this.She and the reviews on this website were the main selling points for this company.After completing the move we can only agree with the vast majority of people here.We have received a proffessional service as advertised.No hidden costs either.
We really felt well looked after and would certainly used them again.

Service cost: £1140

We have moved around 2 weeks ago 5 minutes away from our old place.Even though the distance was short we had to vacate the property by 12:00.This added quite a lot of stress to what is already ..let s say not the perfect day.
We have done our research thoroughly before commiting to a company.We found city removals were the most proactive towards our needs and willing to plan and explain everything to us.
We planned a 5 AM start time for our move and the 6 men we had were bang on time.While our 2 small kids slept upstairs they cleared the ground floor the garden and the garage.THE SPEED at which they worked and they still managed to be proffessional was amazing.Around 8 they started to dismantle and to clear everything from the bedrooms.11:30 sharp our house was empty.I was doubting this would be possible but they explained that with the right attitude and the right resources anything is possible..and they were right.
A special thanks goes to Nicola who was on top of everything from the begining.She explained the whole process when she did the visit.She was nice and naturaland at no point we felt she wanted to sell us something.Also all that she said ..happened.
The 6 men also deserve a lot of credit as at the end of the day a company is only as good as it s front line workers.
Thank you.

Service cost: £1540