City Moving

I don't usually post reviews, but let this be my first review here on My Moving Reviews. Moving is not something we do on the regular basis, therefore, it's worth to mention that I dreaded the day we had to move. We have two little kids, and it's impossible to have time for anything especially when it comes to packing.
So my wife looked up some moving companies nearby to move us from LA to North Cali.
City Moving is a local company and located close to us. So we felt comfortable enough that they are as local as it gets.
The process of booking them on the phone was easy, Frank was very professional and assured us that we are in good hands. He gave us the breakdown on the whole process. We chose full packing service, with pick up and delivery and unpacking at the new location.
I was kind of anxious about the minimum insurance they have, but Frank got us full coverage insurance, so no matter what happens during the move we have a peace of mind that anything should go wrong we will be covered for any situation.

So we are all set for packing and pick up for next week. And I will definitely update my review on how everything is going to go!
Looking forward to meeting Franks team.

Move size: 2 Bedroom Home Service cost: $3500

Don’t use City Moving. They packed us out from Tampa on 16 June 2019. Terrible. Plates stacked 7 or 8 together. Items not tagged. I called city moving and told the so called moving captain I had about the sloppy work. When they deceived our household goods two days ago here in Hawaii we had over $6,000 in damages. Our Belgian Shrunk top was broken in half, our 65 inch TV had a screen broken in numerous places. Broken Villeroy and Bach dishes. Over a dozen picture frames broken. Many other glass items ruined broken in pieces. I am sorry I picked this company. Please take my advice and stay away from City Moving. I am a Retired Command Sergeant Major From the US Army. Our family moved all over the world numerous times with minimal damages. Trying to call and talk with someone is very difficult. You get voice mail sometimes. Sometimes you get a voice mail message that says the mail box is full. Many times City Moving did not return our calls. The only time they were proactive is when they wanted payment. I talked with a supervisor in claims today. There is not recourse to hold City Moving accountable for their sloppy and terrible work.

Move size: 3 Bedroom Home Service cost: $13000

I went online about 3 months ago to look for a reliable shipper from Los Angeles to Hawaii. And everyone seemed to tell me they were reliable and I read reviews until I didn’t even know what to believe. Some were so horrible I didn’t even want to move anymore. I’ve never moved in my life! I thought I found the right mover and they left me hanging last minute. I called city moving and they came to the rescue. They packed all my things some boxes I had originally packed we’re old and they helped me on the pick up date. It took them a or 4 weeks to get it to Kauai. I am now an official resident of Hawaii! And I am so happy! Thank you thank you so much for helping me last minute. FYI they are probably not the cheapest but they are worth every penny and if you tell them exactly what you have, you won’t have any surprises.

Move size: 3 Bedroom Home Service cost: $11250

I waited until my items were delivered before I left this review. Not sure where to start so I guess I'll start in the beginning I moved to Honolulu for work about 3 years ago, the company that I was working with picked up the bill I didn't really get a say who moved me to hawaii. They used brokers to set up the move one company picked me up and a completely different company delivered me a lot of my items were damaged! I lost about $16,400 worth of collectibles and antiques my husband lost so many tools. I didn't know who to turn to because the moving company is were blaming each other. It was a freaking nightmare. It was not a good start to my dream job! Turn the clock 3 years later we got the opportunity of a lifetime so it was time to move again.tbis time I crossed all my t's and dotted my i's. I literally interrogated every company I spoke to. Until I found Brian with city moving he answered all my questions and was very easy going everyone else wanted my commitment on our first call. I was able to do a wall through on facetime of all my items and the move went off without a hitch I purchased additional insurance and I made brian swear to me they would not have a different company deliver my items. He kept his word city moving picked me up and delivered me to my new home in Santa barbara. No damages and no complaints the only thing I wish I would of done different was I would of shipped one vehicle in advance. I highly recommend city moving and I will use them again on my next move! My sister is actually moving with them next month.

Move size: 4+ Bedroom Home Service cost: $23586

We moved from Kailua Kona to Albuquerque.

Let me say that 4 years earlier, or move from the mainland to Hawaii in a container packed by local contractors arrived without a single broken or damaged item.

The Kona crew was on time and fast, maybe a little too fast but it all worked out. We didn't have a house to move to, so our shipment went to our sons house to be stored in a POD on his property. The delivery in Albuquerque was not communicated well and the truck arrived before our son could arrive from work, when he arrived a large portion of our items were unloaded and stacked all over his driveway by the LONE person sent to unload the truck. The delivery person then moved the items to the POD.

Once we bought a house and started to unload the POD it became apparent just how badly our items had been treated and stacked, who knows if it was delivery or during transit. Either way, City Moving did not respect our property.

Items marked FRAGILE were on the bottom of piled up boxes marked HEAVY. There were tears in boxes and crushed edges. Boxes that had stiffiners installed in the corners were damaged and items inside were destroyed.


We paid over $10k to have our goods abused.

Don't let City Moving do this to you.

Move size: 2 Bedroom Home Service cost: $10650