Charter Van Lines Inc.

I had to write a review for Charter Van Lines after the great service they gave to my family! My grandma decided to move back to Michigan to be closer with her extended family. With selling her condo putting stress on my parents, I decided to take on the stress of moving. I searched around and found Charter. They helped me shop around to find movers who provide interstate moving. After I told them what my grandma needed (packaging and moving), they found the right movers for our needs. Charter was able to work with us throughout the process even though they didn’t need to since we were already working with the actual movers. Charter even went so far as to follow up a week or so after the move to make sure my grandma had all her belongings! I highly recommend Charter Van Lines for any and all moving needs!

Move size: 1 Bedroom Home Service cost: $3500

So Charter Van Lines saved me from a huge headache concerning moving my grandparents across country! My sister and I needed to move my grandparents to her home in Virginia after their house had been pretty much destroyed (long story) I live in a small apartment so there wasn’t much room left for them to stay with me. My grandfather had a stroke last year and my grandma has complications from type 1 diabetes so they weren’t able to do anything themselves which given their current health is understandable. My issue was that I worked two jobs and had three little ones to take care of so it was very hard on me to try and figure out how I was going to pack all of their belongings and move them so far. Also I’m a tiny gal so moving all of my grams heavy antique furniture.. it all seemed like a lose lose situation. Just when I was going to pull all the rest of my hair out, my coworker gave me Charter’s number. ( I daily vocalized my frustration with the move at work) I called the number, had a friendly consultation and soon after they sent out some guys to pack and load their stuff. The people they sent were friendly and even listened to my gram who was very concerned about her antiques being damaged. Everything arrived to my sisters and they unloaded and unpacked everything with ease. It saved me so much time and avoided so much stress. I would recommend them a thousand times over!

Move size: 3 Bedroom Home Service cost: $820

Needed to move to New York for a work transfer. Based on a friend’s advice, I decided to give Charter Van Lines a call, and am glad I did! They made the move an easy and painless process. Extremely careful with my stuff (this includes boxes that didn’t even have FRAGILE written on them), and friendly to deal with. The service was above and beyond expected, so I give them my highest recommendation for anyone looking to have an easy and hassle-free move, as well as making sure all your things get taken care of properly.

Move size: 2 Bedroom Home Service cost: $1200

Charter Van Lines could not have made our move more convenient. After an unexpected job change, we were nervous about the process. We have two dogs and a lot of stuff, so we were prepared for a tortuous process. We followed positive recommendations about them, and we were blown away at the attention to detail they had for our move. Not being prepared for a living change, we assumed we'd lose a few things in the process, but Charter Van Lines kept a detailed list of our belongings, and helped ease our anxieties about the trip. They offered us auto transport as well, and while we didn't need it, the fact that it's a service they offer is impressive. We don't plan on moving again anytime soon, but we'll be sure to contact them if we do!

Move size: 2 Bedroom Home Service cost: $740

Horrible scammers. Wife got on the phone to get a refund (in the time allotted) because we decided to go a completely different route in our moving strategy. The “manager” threw a hissy fit, called me a liar (for what, I don’t know) and called my wife and I idiots. They are brokers who don’t move your belongings themselves and will deny any liability. Read the bad reviews for this company- they all say the same story and paint the same picture. They refused to refund me and will not pick up my calls. You’re dealing with children here, not professionals. Reported them to the BBB.

Move size: 2 Bedroom Home Service cost: $2000

My move was made easy (or easier) courtesy of services provided by Charter Van Lines! We all know how painful moving can be -- usually exacerbated by exorbitant service costs and the long delivery wait time -- but the exceptional and courteous staff at Charter made the overall experience as stress free as possible from initial contact to delivery.

The company was not only prompt with responses pre-contract BUT the movers it seemed were invested with my move: treating my prized possessions with extreme care. A satisfied customer here who will definitely make use of Charter Van Lines again in a heartbeat!

Move size: 3 Bedroom Home Service cost: $2000

My husband and I used Charter Van Lines to help figure out our move from Southern California to Oregon. It was already high-stress, as packing was a bit of a nightmare -- finding all the supplies and boxes while trying to keep our boxes and furniture to a minimum, I just hoped moving would go better and the process would get easier.
We were on a strict budget for moving and needed an affordable moving service for the distance we were travelling.
Once I contacted Charter Van Lines, they were reassuring about the quote estimate, and they found us the best quality movers within our budget. We were quoted a price during our initial inquiry, and the quote was honored after the move was complete.
From beginning to end every employee we encountered were very professional and helpful. As daunting as the movie process started out, our moving day couldn't have been more seamless. Thank you to the employees of Charter Van Lines!

Move size: 1 Bedroom Home Service cost: $2000

After my sister found out that she had to move across country in a week, we decided we needed to call the experts. Charter Van Lines were there to help us along the way. They helped her move in a very short amount of time. We called on Monday at lunch, and Wednesday they were at her house packing. She was C4454416. We made it to her new place Friday as scheduled, and she was able to get everything set before the weekend was out. There is no way we could have done it without them!

Move size: 3 Bedroom Home Service cost: $3000

When it comes to moving a whole person's life, Charter Van Lines knows exactly what they're doing. Not only are they professional and careful with every single item, they're also compassionate! They were extremely kind and understood that a long distance move wasn't just about the logistics, it meant leaving a home and life behind. You can't pick just anyone to handle your move, you have to choose a company you can trust. Charter Van Lines is exactly that and more!

Move size: 2 Bedroom Home Service cost: $3500