Charter Van Lines Inc.

My first conversation was with Joseph Samuels who assured me of lowest price, prompt pick-up and delivery from Raleigh, NC to Huntsville, AL. My contract was with Charter Van Lines but the movers was One Way Van Lines who was a day late, charged me $1,000 more and stored my belongings in Maryland before delivering 2 weeks later. The movers who picked up my belongings were Hispanic and did not understand English and the movers delivering my belongings were Russian, who also barely understood English. This entire experience was a nightmare. This is a sincere warning to not trust this outfit. They are unprofessional, uncaring and deceitful.

Move size: 2 Bedroom Home Service cost: $5600

My wife and I had been planning this move for a little over 2 years, as we wanted to be closer to family. Generally we were more apprehensive than anything because we needed a solution to move all our belongings. We don't have a whole lot, but they did it with ease regardless, including my wife's car. Charter Van Lines had acceded our expectations on customer service, especially as a moving company. I am extremely grateful for the professionalism that was displayed by Charter Van Lines. I was expecting this move to be a headache, as most moves typically are, but the crew at Charter were the professionals I needed. They were on time, considerate with all my belongings, and very polite. I was given the upmost peace of mind and I couldn't be happier. I can't believe how simple this process was, and our move has been completed!

Move size: 2 Bedroom Home Service cost: $3000

If I ever move again, I'm going with these guys. When I initially decided to move, it seemed like such an impossible task to try and load up my house and drive it across multiple states. I almost started to wonder if that's what I really wanted, because it seemed so much easier to just stay local. I looked into renting and doing it myself, but then I found out about this plave and I'm so glad I did. They made the whole experience easy and hassle free. They saved me so much time and energy. Just not having to worry about doing it all myself made it that much easier. I couldn't be more happy! Thank you!

Move size: 3 Bedroom Home Service cost: $1000

I am still speechless by how flawlessly everything went. I moved a lot growing up, but this was the first time that I was moving to a different state by myself and I didn't know what to do. I stressed about it for weeks before my aunt recommended Charter Van Lines to me (she moved to a different state a few months prior). Charter Van Lines made everything so much easier. From start to finish, everything went smoothly and all the workers were very professional. Without a doubt, I would definitely hire them again and anyone who is hesitant about CVL, contact their customer service. They were more than helpful and they should be what other businesses should strive for when it comes to customer service!

Move size: 3 Bedroom Home Service cost: $2500

I absolutely hate moving, but Charter Van Lines really took the weight off of our most recent jump from FL to GA. Cost was a tremendous factor in determining who we went with, as I’m sure it is for most families, and Charter’s rates are exceptional for everything they offer. On top of that, they’re very transparent about fees you might incur with the services you’re interested in. That's a huge deal for me as someone who has had trouble with hidden fees and surprise charges in the past.

The move itself was the most stress-free experience I’ve had thus far. Their men were outstanding with handling, wrapping, and loading all of our belongings. For once, I didn’t have to hover and keep watch. I stayed busy while they took care of the heavy lifting.

Unloading was more of the same responsible care. They even put furniture and boxes in their respective rooms, which was going to make my life even easier after everything was said and done.

The personal, friendly experience and the cost effective layout makes Charter my only choice in the future. Period. If I could give more than 5 stars for taking some of the pain out of moving out-of-state, I would!

Move size: 2 Bedroom Home Service cost: $4000

I have moved many times over the years, but this was the first time that I decided to treat myself to hiring a moving company. This definitely proved to be the right decision, and I couldn't imagine moving again without hiring movers.

Charter Van Lines was so easy to work with, from the booking process to storing our items in between places. I was very grateful that they offered the storage service, especially since we had a bit of a gap between leaving our old apartment and moving into our new place.

Every agent and mover that we interacted with was friendly, professional, and very careful with our belongings. I really appreciated the detailed inventory check list that they provided so that we could be sure nothing was misplaced or lost in the move. Everything was set up perfectly in our new apartment, which made the transition very smooth. I highly recommend Charter Van Lines - we would definitely use them again and recommend them to friends and family for their future moves.

Move size: 2 Bedroom Home Service cost: $2200

First let me start by saying .. when you call charter van lines to set up your move Brian was very friendly and Basically told me everything I wanted to hear.. as far as pricing and getting our stuff to NH .. once our stuff was picked up in Florida Brian was out of the picture..He sold our Job to a Company Called One Way Van Lines.. We arrived in NH on June 13th we did not get our Items until July 26th.. It was awful.. We had nothing .. They did not care.. DO NOT USE CHARTER VAN LINES.

Move size: 3 Bedroom Home Service cost: $2000

Need to relocate across the country? Want to do so without a lot of hassle? Pick up the phone and call Charter Van Lines. They will meet your expectations. It's not often you deal with an organization that tells you upfront what they will do and then simply goes out and do just that. I never write reviews because, simply put, I'm too busy running my business. But because my experience was better than expected I'm taking the time to give Charter Van Lines a shout out. From the moment I spoke with they're customer personnel I knew I was in good hands. The pricing was reasonable, their movers courteous and hard working. Let me tell you this is not the norm with some outfits. But Charter Van Lines is a cut above what's often been an overwhelming experience. Cheers for one of the good guys!

Move size: 2 Bedroom Home Service cost: $4700