Charter Van Lines Inc.

I have moved a countless number of times over the years and it has always brought me a lot of stress, whether packing everything up and moving myself, or when hiring movers. But using Charter Van Lines couldn’t have been easier or more hassle-free.

I’ve always been pretty wary of using moving companies simply because of how often I have had my furniture damaged or even lost. However, I decided I’d try one more time with Charter Van Lines and it more than paid off. Everything arrived on time and in the same condition as when it left. There wasn’t a single bit of damage to be seen!

From contacting them, all the way to moving day, it was a simple and easy experience. Their customer service went above and beyond what I ever would have expected. They answered all my questions and gave me a quote that was far cheaper than I was expecting when I first started looking at moving companies
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Every single part of my experience with Charter Van Lines was incredibly smooth and straightforward. I only wish I had them for all of my previous moves!

Move size: 2 Bedroom Home Service cost: $1200

Charter Van Lines in nothing more than a broker for One Way Movers, an incompetent company on our move. They never called to say which date they were coming, we had two, and between 9&5 became 8:30 arrival and 11:30 finish for loading of a bedroom and clothing. When they delivered our goods, after us Paying a $300 expediting fee they only had half of our things. The next day they came back with more, still missing boxes, chairs and tv stand. Of course you have to pay in full prior to them unloading a box. The topper was one of the movers left my daughter a note to call him! So unprofessional. Will never use again.

Move size: Studio Service cost: $2200

I tried to cancel 2 days later after reading the reviews of this company stealing clients money and changing their name every few years. Now my deposit of $610 has officially been taken from me and there is nothing I can do about it. The rep Eli Shimoni laughed at me and said I would never see that money again when I canceled, and he was right. Please be smart and read all the reviews before you sign. I’ve also learned that REAL moving companies don’t require deposits. They make their money in a shady low life way, and I hope that the karma is not to harsh on them in the long run.

Move size: 2 Bedroom Home Service cost: $610

I used Charter Van Lines for a partial move from Ft Lauderdale to San Francisco. The salesman, Eli S could not have been more solicitous or helpful. When I asked for his phone number, he said that he could be reached through the switchboard. The job was farmed out to Ocean Movers and Storage of Pembroke Pk, Fl w/o my knowledge--Ocean did a marvelous job carefully packing. Ocean was told and recorded in writing the fact that I would not be home over a three-day period. When Alexia from Charter's dispatch office called about delivery she said that she thought the shipment would arrive before the three days when I would not be home. Well, wouldn't you know it? When I was out of town, I received a call and was told that the delivery would take place when I was not scheduled to be home. I called Charter and spoke to Leanne who refused to connect me with either Alexia or Eli S saying that "they no longer had the paper work." She said I would have to pay a $300 storage fee and a new delivery fee. She was rude and hung up on me twice. Subsequently, I heard from the trucker, Sandro Rivera, of Preferred Expediters of Miami FL who understood that the delivery could not take place as ordered by Charter and saw the written order not to deliver during the said three-day period. Sandro did a workaround without any additional cost. The off loaders at the San Francisco end used the utmost care. In short, all ended well but there was enormous angst because Charater's gatekeeper Leanne refused to try to help. I have high praise for Ocean Movers and Preferred Expediters but NOT for Charter Moving due to the rudeness and obfuscation of Leanne.

Move size: Partial Move Service cost: $2049

A friend of mine recommended using Charter Van Lines for my recent move from Indiana to Georgia. I don't write reviews often, but I was so impressed with the guys who came and helped that I wanted to thank the company and encourage anyone else out there to use them. Moving is such a pain.. Honestly, it is the worst part about moving. Charter Van Lines made the whole process simple and easy though. None of my furniture was damaged, no items were lost, and I really felt like the movers cared about taking care of my stuff as much as I do. I will definitely use them again in the future and you should too.

Move size: 2 Bedroom Home Service cost: $700

Every move has challenges, or so I thought! This last summer, I had family heirlooms and priceless furniture that needed to arrive without a scratch from Walla Walla, WA to Tucson, AZ. I was stressed, on short notice, and expecting disaster. I chose Charter Van Lines because everything was included in their quote—no hidden mileage or gas charges.

On moving day, the Charter Van Lines team delivered outstanding white-glove service. To tell you the truth, moving can get a little crazy sometimes, but Charter Van Lines delivers on their promises with professionalism: Not one scratch appeared after a multi-state move to the Southwest.

Overall, my experience of a multi-state move was made truly positive. They assembled my priceless furniture on-site with great care; and, I was ready to settle into my home within minutes. If I move for work again, I will choose Charter.

Move size: Studio Service cost: $2601

I don’t typically write reviews, but I am so satisfied with my experience that it is necessary! Using Charter Van Lines to help me move my home has been the only stress free part of my move. Thanks to them I feel like a load has been taken off my shoulders. From the moment I spoke to them on the phone to the moment we arrived in South Carolina, the customer service has been superb and I couldn’t recommend them enough. Thank you again for making our lives a little easier, will be using you for all future moving needs! Would recommend!

Move size: 4 Bedroom Home Service cost: $2000

When I made the decision to move out of my hometown it was a huge deal for me. I've lived in the same neighborhood my entire life and the farthest I have ever had to move my stuff was a few miles. This was a whole new monster that I was not prepared for. Well if this move was a monster then Charter is a dragonslayer haha! They made the entire process of getting everything moved so simple that it ended up being less of a hassle than moving a few miles had been for me in the past. They were easy to work with and their prices were very low considering the distance covered. I know if I ever decide to go back home or to make another long distance move my first step will to be to give Charter a call.

Move size: 2 Bedroom Home Service cost: $5500

I was offered a new job 3 states away. To say I was excited is an understatement. Then I heard those words, "Can you start in 3 weeks?" Panic set in and I looked around and realized how much work I had to do!

My friend recommended Charter Van Lines to me and I decided to give them a shot. The woman I spoke with on the phone was polite and helpful; she walked me through the whole process and reassured me the whole way. On the day of the move the guys showed up and got right to work. They knew just what to do and how to get it done.

Now, here I am 3 states away and I started my new job. All of my belongings made it intact and I'm almost done unpacking. Thank you Charter Van Lines!

Move size: 2 Bedroom Home Service cost: $698

I recently had the biggest move of my life, from the Northeast to Florida. I was lucky enough to find Charter Van Lines, and they could not have made it more easy! Their website made it simple and efficient to get a quote, which is important to me as I am very busy. Their connections amongst local movers in my new hometown made the move that much more efficient, as they connected me with quality personnel close to my home. Furthermore, as my move was many miles south, Charter Van Lines assisted my move by equipping me with storage facilities along the route when I needed them. After my experience with Charter Van Lines, I can attest that they are the number one trusted moving company in my new home state of Florida. I can't thank them enough for their diligent service and assistance in this trying time in my life!

Move size: 3 Bedroom Home Service cost: $8500

Charter Van Lines has been the worst experience ever. I move every 2-4 years and have never had so many issues. I moved from Florida to Seattle. Unbeknownst to me, they subcontracted to Unique Van Lines, who further subcontracted to NuLyfe Moving. During delivery, one of the guys robbed us of our hidden valuables that we had transported ourselves, which resulted in a 911 call and police report. We got our valuables back but later found out that he also stole 4 checks (he successfully withdrew money using 1 check), and made a copy of my credit (tried to use it unsuccessfully in another state)! Further, they lost 1 TV, 1 box containing electronics, and other items. As if that were not bad enough, they damaged 75% of our furniture! Finally, they overcharged us by $250 for a shuttle. Bad luck or "experienced" operation?

Seven weeks later, there is no resolution. Staff will not provide answers or allow me to speak with a supervisor. Good luck filing claims. The paperwork is intended to scare people off because they require sticker numbers from the missing and damaged items, original receipts, weight, and other detailed information that most homeowners would not have readily available. No word or comments on their part regarding the robbery. They will not acknowledge it! Based on my experience, I would not recommend Charter Van Lines, Unique Van Lines, or NuLyfe Moving.

Move size: 3 Bedroom Home Service cost: $5000

I moved from Tulsa, Oklahoma to Columbus, Ohio and Charter Van Lines got me there easily, affordably and most of all very friendly customer service. The stage from quote to action was a pleasant transition. The movers were a great combination of friendly and interpersonal to professional in their communications and actions. I find these combined traits hard to find nowadays. These movers made feel like I was more than just some person moving they made me feel like I was the only person they had ever moved. When the time comes for me to move again which there will be Charter Van Lines will get the job. They live up to their promise of the best in the moving industry. Thanks Charter Van Lines for the experience of feeling like a unique and valued person and not just another customer.

Move size: 4+ Bedroom Home Service cost: $2026

My husband and I decided to relocate to Centerville,Ohio last year. We found this beautiful house that was just the right size for the two of us now that the children have moved out. We couldn't have chosen a better company. They took the time to walk us through the process until we had a game plan everyone could follow. On our moving day, they were on time and took great care of our furniture. Our new house was three hours away from the old one and traffic was pretty backed up that day. I actually got a little bit lost since we were new to the area, but we were able to find our way eventually. They met me and my husband at our house and listened to our directions on where to put the furniture. I don't know if we'll be moving again but we had a great experience with the movers.

Move size: 4 Bedroom Home Service cost: $4000

When I found out I had to pick up and leave my life behind I wasn't too excited about it. I recently moved to a city i'd never been to before and to be honest, these guys made the transition a lot easier for me. I have a lot of stuff, and most of it is pretty easy to break or damage, so putting everything that's mine in the hands of someone else is not the easiest for me, but the care and attention to detail they were willing to take really put me at ease during my travel. Very professional people familiar with the pitfalls of relocating across a broad distance, as that is their specialty: out of town moves. Still feeling a little homesick but I can always get my guitar out and strum a few chords, since Charter Van Lines didn't get a scratch or a ding anywhere even NEAR it! I'm so grateful :) if you've gotta bring everything you own to a new city, I recommend them. They're FIVE STARS for taking extra special care of my stuff in transit for me :) :) :).

Move size: 2 Bedroom Home Service cost: $3500

I moved my whole life across country, Florida to New York, which was one of the most stressful event of my life. Charter Van Lines made is so much easier, and relaxed how whole process. I couldn't believe how easy they made it. And when I had questions or concerns, they answered right away. They answered in such a nice and understanding tone. And when I had problems, it was fixed right away. Everything was moved very carefully, as if it was their own stuff! I didn't have to worry about anything getting destroyed or damaged. I didn't have to worry about anything! They took care of all of it and i'm so grateful!! The best part though was the price, for such a big move and amazing care, i'm surprised it didn't cost more!

Move size: 2 Bedroom Home Service cost: $200

I was visiting my sister in Texas. She mentioned that she needs help moving her piano to her sister in law who lives in New York. My friend from college reccommended that I use Charter Van Lines because she had a good experience. So, I told my sister about my friends experience. We decided that we should give it a try. I called them up. The man who answered the phone provided excellent customer service. I said that my sister and I need a paino moved from her home in Texas to New York. They gave me a affordable quote. I gave them all of the information. On the day of the move. The two men showed up on time. They carefully wrapped the piano and moved it to the truck.They locked it up. We feel so relieved we had a great service!

Move size: 3 Bedroom Home Service cost: $300

I have had nothing but a bad experience with these people. They waited till last minute to tell me furniture had to be wrapped in plastic. The customer service is rude and they don't care about their customers. I was moving from California to Texas and I have been in California for almost a week and my stuff is still in California hasn't even left yet. I'm living in a motel room with my 2 year old daughter waiting on them to bring me my house so I can get out of the motel and the only excuse they gave me for their disrespect and the wait time is well we have 21 business day to deliver ur things. They were set to arrive to pick up my stuff on a certain day and did not show up. Told me I had to wait till next day. After I had made arrangements to turn all my utilities off and had to call them all back and turn everything back on. They have done nothing but make things 20 times harder on me and my baby girl. This moving company is horrible. DONT USE THEM! They don't care. They take ur money and tell u how u feel don't matter and that ur stuff will get delivered when it gets delivered. I will NEVER USE THEM AGAIN EVER! ABSOLUTELY HORRIBLE SERVICE.

Move size: 2 Bedroom Home Service cost: $2300

I had a wonderful experience moving from Virginia to Oregon with the help of Charter Van Lines. They were accommodating and polite, and all of my things were moved without any issues. I was thankful that they could accommodate all of my needs within a relatively short timeframe, and they were able to deliver everything on time. They promptly answered all of my questions and walked me through the moving process. They helped to make my move less stressful by packing and taking inventory of all of my items, and after we arrived at my new home, I was able to make sure that everything arrived unharmed. They were professional and respectful of my different requests, and the cost was an excellent value for the wonderful experience that I had moving with them. Charter Van Lines helped make my move easy and stress-free, and I would recommend their services to anyone!

Move size: Studio Service cost: $1100

I recently moved from California to Oregon. The task of finding a moving company was a bit daunting. I found Charter Van Lines Inc online and gave them a call.

They were easy to schedule with. Since I am getting up there in age, moving for me requires a lot of special help. They reassured me that they could assist me in packing and that my things would be handled with the upmost care. I was nervous about having valuables break or get lost in the shuffle.

I was so happy and relieved to arrive in Oregon without any lost or broken items. The movers themselves were very pleasant and professional. They quickly helped assemble my bed and china cabinet something I definitely could not do myself.

Many thanks!!

Move size: 2 Bedroom Home Service cost: $3200

My family of three (plus three pets!) recently moved from Virginia to Florida. We were overwhelmed thinking about the process, but Charter Van Lines put our minds at ease! Everyone we interacted with was polite and friendly. It was obvious that they take pride in what they do. They treated my family’s possessions as if they were their own—with care! They even installed our TV on the wall in our new place!

I was also surprised that their services are offered at such reasonable prices. If you are worried about the expense of moving, definitely save yourself the stress and time of looking for quotes and just go with this company.

If anyone ever asks for a reputable, affordable moving service, I will definitely be recommending Charter Van Lines! You won't be disappointed.

Move size: 3 Bedroom Home Service cost: $3200

This company specializes in hiring other companies to move your stuff. They took the hassle and stress out of searching and evaluating which moving company was the right fit for me. When I was moving from Colorado to Illinois, I was stressed about trying to discern which moving company was trustworthy and honest. So I contacted Charter Van Lines, and they took care of hiring the right movers. The movers they hired were wonderful. Moreover, Charter Van Lines kept me informed every step of the way about where my stuff was and when it would arrive. It took a total of two and a half months for all my stuff to arrive. My experience with Charter Can Lines was a positive experience and I would use them again.

Move size: 1 Bedroom Home Service cost: $2699

This company really came to my rescue when I needed to suddenly move half way across the country. Theres nothing worse than having to look for a moving company you trust at the last minute, but Charter Van Lines really eased all my worries. They were prompt with answering all my inquiries and got me a quote right away. The movers were wonderful, everyone was very kind and took care of all my belongings as if they were their own. Everything arrived on time and as expected and it was truly a great experience for my entire family, when it otherwise was a stressful time. I highly recommend Charter Van Lines if you have to move across state lines, they truly helped my situation and I couldn't be more thankful to everyone I worked with at the company, thank you!

Move size: 3 Bedroom Home Service cost: $3200