Century Moving Services

Poor service

To whom it may concern,

I hire century moving service on August 3, 2022. Agent in charge Miguel, they break down my medium freezer and broken bookshelves. They had an Anthem insurance policy that would not cover anything. The delivery driver claims the truck was a breakdown they took 5 hours delayed behind The expected time and driver failed to deliver items where I want Miguel say the box was too heavy and also charged an additional 70 dollars extra to the original bill which was already discussed. For those who received a good service all I can say is lucky you. I follow the instructions provided by Anthem insurance. In conclusion, they send a letter offering a value of 60 dollars for medium freezer damage that cost over five hundred dollars. Be aware of the scam company. Century Moving services appear very tricky with the white and yellow form receipt. Service is not good. I would not suggest anyone deal with them. Due to the fact unprofessional staff and unreasonable insurance affiliated or associated with them to trick a customer.

Good move

Century moving was the only company I could find 2 days prior to my move. Booking manger tim spoke very clear English and he knew exactly what I was saying. I had a Jersey to Jersey move about 10 miles. They came to pick up my stuff around 8am and packed all my stuff in boxes and finished the delivery same day around 11pm. They had many little guys moving my things and they were able lift my huge furniture. It was very surprising to see how they managed to carry my stuff without breaking them. I guess it’s a combination of lucky and experience. There was a master manager with the crew and he made sure everything was on his inventory list and things was warped w blanket and bubble. Manager name on my job was Jimmy. One guy rubbed the Matress on the stairway down and make a little scuffle on the wall but that’s happen. Manager called the office and they did the right thing and gave me a discount on the packing material after this incident. After all said and done this job cost me more money than my initial estimate but I had a lot of extra work and stuff for them to carry. I don’t want to hurt my back carrying heavy stuff these guys do it every day. I rather spend some money and…

Don’t use Century moving services

I was quoted $2200 but when they arrived to get my items jacked it up another $2600! I had to move so had no choice. Also told I had to pay $1700 cash only on delivery. Moving truck showed a week later. 9 hours late and ONLY ONE SKINNY MOVER. Also half my items destroyed, bent scratched or broke. Mover says they didn’t pack well and it shifted. Then mover left to store and was gone for over an hour. I unloaded most of truck myself..On way out mover drove into newly planted back yard for no reason and then took a power line down and left. I have an estimated $7,000 in damages. All sentimental items destroyed Owner Zeek calls me and offers $350 “good will” then basically calls me a liar for stating $7,000. He said I could say $75k. Horrible service and I’m sure their insurance co wouldn’t like customers operating their lift. I have video and pics of whole ordeal. Will also let IRS know about the cash on delivery as that’s shady.

Horrible!

This is by far my worst experience with any company. They quoted one price they demanded $1,000 more, despite each item was listed on my inventory quote. They parked illegally, then charged me for the $75 ticket. They delivered late, and then charged me an addition $350 carrying fee but refused to measure, and I was right next to the elevator. They refused to wear a mask, had no tools to build the furniture, broke my two best pieces, and lost 2 boxes. The driver broke the garage loading fence, but most importantly, they threatened my son if we complained. We have now been waiting over six months for the claim. Only to find out that the only want to pay me $67!

STAY AWAY for this moving company!!! They are immoral!

Lost 500lbs of my goods, overcharged and many broken items.

I originally hired Coastal Movers who performed a Bait and switch by umbrella company left me with these movers. I didn't have any notice that they would be handling my goods so I didn't get to review them before hand.

Scale weights didn't occur on the day of the move. Lost 500 lbs of my things. Charged me higher rate of $0.75/lb for almost most double the estimated weight which nearly doubled my quote, then lost 500lbs so I paid $375 for the lost goods, only reimburse for $0.10/lb no reimbursement for lost goods.

Special plastic bins purchased for move, bins and boxes destroyed. Several calls to company, promised response, got none.

Goods can't be located and I can't recall every item in those boxes as they were packed almost a year earlier and in storage.

Unloaders were casual labor hired locally and demonstrated little care. Bike broken, antique table broken at main column, heirloom pieces lost/broken.

Dont do it. It appears now that there were several clients who experienced bad service and difficulties. Wondering if we need a class action suit against century and coastal. Sounds like this happens all the time.