Centennial Moving

I recently bought a house in Toronto so was moving from Montreal from an upstairs 2 bedroom apartment. I changed my move date a couple of times as refurbishment took a little longer than I had anticipated. I was told the movers would arrive between 8 .am and 8:30 a.m. They arrived early at 7:50 a.m. Mike, Martin and Serge completed the load quickly and professionally. I especially appreciated that they put the heavy items where I instructed at the delivery so I only had to unpack the boxes in the rooms where the items belonged. I will use them again.

Move size: 2 Bedroom Home Service cost: $3100

I used Centennial Moving to move my items from Toronto to Calgary. The sales and dispatch team were really helpful and always made sure that everything went smoothly and kept me updated on what was going on.

All the items arrived in Calgary and most of them were in good condition. I did unfortunately received a broken screen for one of my items but the claims team were generous to offer me some compensation for it.

Overall, I am happy that I chose Centennial Moving to move my items

Move size: Studio Service cost: $850

I needed to move a fair size one bedroom apartment worth of furniture from Calgary to Toronto. Centennial were the best. They arrived on time, packed everything perfectly, and finished on time. They also arrived early in Toronto. I am not quite finished unpacking but so far nothing is dented, broken, or scratched. If I ever need to move again, this is the company I would chose. Oh .. they were also the lowest priced of 5 firms who bid on the move. Perfect? I think they are as close to perfect as they get.

Price: $2650

From: Calgary to Toronto

Size: 1 bd

Move size: 1 Bedroom Home Service cost: $2650

Do NOT deal with Centennial Moving!!!

When we signed up (in good faith!) with Centennial Moving back in June, their employee Luke (who recently left this moving company) told us "it can take up to 21 business days to receive your belongings." The 2 men arrived June 26th in Chilliwack, BC. I asked 1 of them what the chances were we'd received our items earlier than 21 business days?" He replied "You will NEVER receive your furniture in 21 business days!" My husband and I were shocked to say the least! Still, we remained hopeful that Centennial will stick to what they said. But no. So here we wait, as the latest update, after OUR numerous calls and emails, is END OF AUGUST!!! Warren, the so-called supervisor, told us our load missed the Toronto "cutoff date" of the 15th of the month by 4 days, therefore our load now sits in a Toronto warehouse, as they only have 1 truck a month to the east coast. They blamed the heat wave, they blamed a lack of manpower, the list goes on. This is what they do for a living! They're generic response to a bad review goes like this --- "We are terribly sorry for the unpleasant experience you had with us. Whilst an apology will regrettably not alter the outcome of your experience on this case, we do extend it with sincerity." Pathetic continuous copy & paste! THEY DON'T CARE ONE BIT!

This is an absolutely horrible lack of professionalism! We're both seniors, living in a home with no furniture, except for what we had to go out and purchase in the meantime (a bed, after sleeping weeks on an air mattress) What should have been a happy move to Nova Scotia to retire has turned into a nightmare! Please everyone, DO YOUR RESEARCH THOROUGHLY! We thought we did, and look where it got us. We didn't pick the least expensive mover nor the most expensive, but in hindsight, we would NEVER have chosen Centennial Moving... BEWARE!!!

Move size: 3 Bedroom Home Service cost: $11000

The crew was fabulous - can't say enough good things about them. It was not an easy move and required a lot of planning. They were incredibly helpful and professional. They worked straight through and were willing to help with any matter - big or small. It was the most fun I've ever had moving! In particular, the head mover was incredibly helpful, with a real can-do attitude. Zero complaints - he just got on with it even when things were proving difficult (with the access at delivery). He found a solution and made it work. I was so grateful to him. The best thing for me was the way the office was on top of what was happening and making recommendations on how to handle the move. If they hadn't suggested having 3 instead of 2 movers to deliver we may not have been able to complete the move.

Move size: 3 Bedroom Home Service cost: $3550

I used Centennial moving for a long distance move from Ottawa to Calgary. Considering the many different factors that can go wrong, and the complexity of a long distance move, I am pleased with their performance. Generally the process was smooth, the team was professional, and my stuff arrived in good condition. The communication with the staff/dispatch is great, they are quick to respond and informative. The main negative is not really having control over your pick up and drop off dates, so there needs to be some flexibility there (which, luckily, I had). Also there was no warning when the movers came to pick up the stuff (they just showed up on the date, during the window), but this was fixed very quickly and effectively for the drop off, as the dispatch team was in touch with me throughout the morning.

Move size: 1 Bedroom Home Service cost: $2000