Beacon Moving and Storage

I recently moved my daughter from NJ to TN and used Beacon for the move. Beacon was top notch! I was cautious when choosing a company since reviews tend to be negative with so many horror stories. I spoke with Joe / Account Manager at Beacon several times to ensure the on-line quote I received was not going to change once the movers arrived. Joe was extremely helpful, patient and provided excellent customer service. Movers arrived on time (on a Sunday and it was Mother's Day!). They were polite, efficient and professional. On the receiving end in Tennessee, the movers arrived 3-days early (which we were advised of in advance) and had everything into my daughter's place quickly and without any issues. I would highly recommend Beacon and also advise everyone to educate themselves about moving. Joe walked me through cubic foot vs. weight and the importance of an accurate inventory list in order to avoid surprises. Beth Z.

Service cost: $1000

I wish I read reviews about this company before using them. I gladly would have paid more to ensure on-time delivery and at least average customer service. Be sure to read the fine print as I thought three weeks ago that I was providing the DATE I WANTED MY ITEMS but I was told two days before my anticipated delivery that I provided the INITIAL DATE I CAN RECEIVE MY ITEMS. They have up to 21 days after the date you give them to deliver. I have had several interstate moves, including Los Angeles to NYC, and never has it been this difficult to confirm a delivery date for items. Not only have I been paying for an empty apartment, I now also have to extend my temporary living situation until I magically get the call from them (not likely since they have no customer service skills) with the date they can deliver my items. This has been an extremely frustrating experience - save yourselves the headaches and go with another company. I wish I did.

Service cost: $3000

Hopefully someone will read this and save themselves from the aggravation and nasty people who work for this company. We were moving our daughter to CA from GA and selected Beacon based on price and after talking with them about the move. We were told the pick up date was May 26 and it was even confirmed in one of their emails to us as follows: Congratulations Tony Amato! You've Booked Your Move for 5/26/2016! I even discussed this with Joe because I told him I was driving to Atlanta and returning on Thursday right after they picked up my daughters things. They called Wednesday late in the day to tell us they were not showing up until MAYBE Friday. The driver said he would be there Friday morning between 6-7. They showed up at 830, no calls, no emails. Now they told us the delivery date was June 6 at my daughters new home in CA. They just told her she would have to wait and it may show up next Monday they 13th. She called their customer service number and dispatch. Both said they would call her back. When no one called her back she called again. This time the man was extremely rude and totally lacked any customer service skills and told my daughter that she was lying and no one ever said they would call her back.

I have moved 7 times across the country and managed global relocations for large multinational companies. I can tell you this, for a fact. They will lie to you and then just get mean and nasty to you. They are totally disrespectful to their clients. I would strongly encourage you to find another moving company. I wouldn't recommend them to anyone at anytime for any move and I have moved families all over the world so I know what I am talking about. Stay away from these people. You will regret using them!

Service cost: $1400

I got a new job offer in New York. Currently, I have a condo
in Fort Lauderdale. My new job required me to move fast. They of course paid
for moving service completely. I found this movers on google 1 week prior to my
move. Gentleman named Joe was able to get me a crew for a pick up next day!
I paid around $75 extra for for full packing and was really happy they
did it. They wrapped things like it was going for around the world trip :)
Definitely great and throughout job on packing.Next morning I was told that my stuff was already
 route. I don't know if I got lucky or what, but they called me in 4 days
and said that everything will be delivered next day. Which they did. Another
crew in NY put things together in my rental apartment the way it was, even
helping me to hook up my computer and printer which I always have problems
with. Thank you guys for taking extra steps to make my move easier.

Service cost: $2500

I recently used Beacon Movers for a cross country move from California to Florida. I used Beacon for a full service move including packing, storage and auto transport. I received a basic full service estimate for $5500 which included packing, storage, additional insurance, & complete move door to door. I was billed at the completion for a total $5850 , which to me was fine it was considerably less than the 10% I was told I could pay..
Having Beacon take care of all my moving needs really saved me time, money and aggrevation. I was so pleased and satisfied I decided to leave them some postive feedback which I felt they both earned & deserved. Beacon has all the tools and know how to get any job done, I recommend them to anyone who needs a honest and reliable mover.

Service cost: $5850

Do not use this company~!! Manger is extremely rude and the employees are in a rush to try to get you to put down a deposit with them.  I called to find out about pricings and had questions on how the process of the move is going to be.  I spoke with oneida and during the phone call, she transfers me to her manager (I guess she didn't know how to answer some of my questions?)  While talking to the manager, he never let's me finish what I have to say!  I had cut me off at least 3 times and consistantly talks over me.  Why would anyone want to do business with these guys?!?!?! .

Service cost: $1935

I will keep this short as I am fed up with this company. I recently moved from Rhode Isldnad to Florida for grad school and had an absoulte nightmare of a move thanks to Beacon. 1) They were 28 days late, they lied to me everyday I called "we will be there tomorrw" this went on for almost a month, I had to sleep on the floor as I had no furniture, cloths, etc. 2) They stole my TV. When they packed up my stuff I noticed they put a red cloth over my TV and a yellow cloth on everything else, needless to say this is how they marked what to steal. When they deleivered my stuff (late) the TV was missing, I still have no recieved any  money for this and they are not returning my emails or calls. 3) my motorcycle was damaged. I paid an extra $150 for them to create my bike, needless to say it had hundreds of dollars of damage to it when it was delivered. They have yet to pay for this. 4) Overall this company was extremely rude and a complete scam, I do not know how they are in business. 5) They charged me an extra $200 when the delievered my stuff, a month late!   bottom line DO NOT USE THIS COMPANY, they are a complete scam and complete scumbags.

Service cost: $1500

We used this poor excuse of a company and with great regret.  Prior to an agreement and contract, they were polite and eger.  After the deposit was paid, that's when the truth came.  Joe lied about our quote and the "communicating during the entire move" is a lie.  He even hung up on my wife.  The movers arrived 6 hours late and took them 8 hrs to pack and load a 2 bedroom apt.  It wasn't a beacon truck like we were told.  I believe it was USA moving or something like that.  They didn't even have packing material.  They made 2 trips to home depot for supplies as well as using 11 sheets and a mattress cover of ours.  They took our stuff to Jersey and unloaded to a warehouse only to re-load to another truck to deliver to FL.  Damaged items and missing/stolen items were reported.  The so called National Claim Management company is pretty much a fraud too.  I find it funny seeing how after some research, is owned by a lawyer named Orit Avraham.  No one every answers the phone or responds to emails.  Our claim was submitted 4 months ago and can not even get a status update on it.  These people need to be taught a lesson.  After reading all the reviews posted after our move, I just can't believe that a "company" like these are allowed to operate.  I will be looking into some sort of legal action.  Someone has to draw the line with these people. .

Service cost: $2500

The salesman Stan gave me an estimate based on the furniture I described. I did not embellish nor did I add anything on. After the movers loaded the truck they informed me I was "over" on the cubic footage and had to pay an additional $300. The day of the promised delivery they did not call us, when we finally were able to reach them we were informed their truck broke down and the delivery would be held up 3 more days! The salesman who promised to communicate with us from begining to end was nowhere to be found. My strong advice..STEER CLEAR of these guys.

Service cost: $1300

The salesman, peter, lied about everything that had to do with our moving. They are the worst company to do business with and they also lost 3 of my boxes and broke glass shelves because they moved my items off the truck two times. I was told that I would have a designated truck and crew but that was a lie!! They have yet to find my boxes and the insurance company that they referred me to is in my opinion fake. They have never acknowledged that they received my claim. Again do not do business with this company or you will be sorry!

Service cost: $4000