American Standard Moving & Storage

American Standard Moving were very good. I was very pleased that they changed the move date without charging extra. The Carrier they chose for my move did a phenomenal job. The only thing was that maybe they could be a bit gentler. They didn't damage anything. They didn't damage the furniture, but I did have to clean my mattress. Otherwise, it was great!! On the phone, they were excellent and provided a great estimate. They didn't yell at me on the phone when I asked to change the move date. They didn't charge me for that. Their prices are very competitive. They are one of the cheaper ones out there so for that reason I would recommend them!

Move size: 2 Bedroom Home Service cost: $2500

Very grateful to the company for the excellent work on the transport of furniture. Special thanks to the movers that showed up and kept up with their professional work. They were highly correct, polite. Everything was neatly disassembled, packaged and assembled on site. The driver who worked with team also did not refuse to help when it was required. It is also important that the overpayment for the work done was not required, all in accordance with the preliminary agreement. Moving can be very stressful especially going cross county but American Standard Moving did an outstanding job selecting my Movers!! I will now recommend all my friends to your specialists. Thank you so much!

Move size: 2 Bedroom Home Service cost: $3200

5 Stars for American Standard And their movers. From the beginning the office was professional and honest about pricing and schedule..No hidden costs and I was very happy with the service. They were upfront and very helpful. Day of the move, 4 men showed up on time. 7 Hours of hard work on a very hot day in June! They took appropriate breaks - NO BS with these guys! Tim, Eric, Travis and David - you guys are the best. They worked hard and through in a sense of humor too! I highly suggest this company and these guys for your next move. I am still impressed at how quickly they managed to unload and reassemble my belongings. They make long distance moving seem easy!
Thanks again!

Move size: 2 Bedroom Home Service cost: $2377

Moving across the country is one of the most annoying things anyone can do. But American Standard Moving Company helped me with my moving day definitely on the highest level! I will start by saying I did a ton of research before selecting my movers. American Standard had the most transparent pricing and best customer service compared to other movers . They provided the certificates of insurance within 24 hours after I had put down the deposit which made everything stress free. The day of the move I received a call from Scott informing me that they were on their way. They arrived about 30 min early but did not show up in my apartment until the agreed time. They were also super friendly and made us so excited and happy about the big day! They worked with us for 11 hours and we just enjoyed our time and didn't understand how the day passed by in a glance! Really nice guys and an overall really great experience - perfect for a day that is inevitably going to be stressful. I cannot recommend them highly enough! Hire them and save yourself a WHOLE lot of headaches.

Move size: 4 Bedroom Home Service cost: $13769

A few weeks ago American Standard Moving helped my family move from a two story townhouse in to a one story house across the country. These two guys were awesome! Not only were they fast and efficient, but extremely careful with our furniture and the walls, even in the tight stairway, and they helped us finish packing. Also, we have cats and they were very careful, making sure not to let them out of the house. On top of all of that, they were super friendly. Make sure you tip these guys very well. They make moving a better experience!

From our experience, American Standards movers seems to be one of the best moving companies at the best price. I would give them a score of 12 out of 10, would recommend them to anyone looking to move, and will definitely use them if our family ever needs to move again.

Move size: 2 Bedroom Home Service cost: $2750

Will definitely use American Standard Movers again. We had a great experience with our 2-man team of Coleman and Jeffrey. They showed up during the window specified and Coleman called us 30 minutes before their arrival to keep us in the loop. Coleman and Jeffrey were very professional and friendly and made the move super easy for us. They packed up our furniture and wall art very carefully and were just as careful moving everything in and out of the truck. They made me feel comfortable and secure. What really earned them 5 stars are the following: 1. We have a couch that could only be moved out of our old place through the front bay window. Coleman and Jeffrey didn't flinch. They helped us take out the windows and put them back into place, which wasn't easy because of how old they are. 2. Our new place is across a courtyard from the loading dock. Even still, they quickly and carefully unpacked the truck and got everything into our apartment before our apartment complex's leasing office closed for the evening. 3. The movers were efficient as possible - they never took a break and kept moving the entire day. Finally, on top of the great service, the rate was well under my budget. As I said up front, would go with American Standard Moving and Storage again and would request Coleman and Jeffrey to be my movers.

Move size: 3 Bedroom Home Service cost: $5780

The moving company we hired was the best and we have no doubts or hesitation to share our experience with all. We needed to move immediately. American Standard Moving & Storage were the company which helped us move and they did an excellent job for us. The move was perfect in every aspect. We checked all the boxes once they were unloaded, nothing seemed to be missing or broken and we were happy on seeing the company truck arrive on time. The company also charged us a good price which was cheaper in comparison to other company’s quotes. I would highly recommend them!

Move size: 2 Bedroom Home Service cost: $3200

The greatest experience ever! Michael and George were my movers, they showed up on time and ready to go! They were very professional and greeted me with a handshake as well as my dog. They were also very patient with my dog, as she was running around anxious. Sterling was very friendly with her and tried to make her feel comfortable with him. They took care of all my furniture, wrapped it up and made sure it was padded. Very fast and efficient. I have no complaints. Nothing was broken or damaged.

Move size: 4+ Bedroom Home Service cost: $9684

Absolutely horrible experience. I was moving from a small town right on a major interstate across the country. Brian Sanchez, a sales guy, told me he would be my direct point of contact for the whole move, and gave me his direct cell number-telling me to contact only him with questions or arrangements. I paid a huge amount to reserve my move more than 3 weeks in advance, then had increasing trouble getting in touch with Brian. I called the Friday before my Wed/Thurs pick up to confirm my move, and spoke to Jessica-she went out of her way to be rude, condescending, and unpleasant. She told me I was never to contact them, they would reach out to me the following week, but my move would go ahead as scheduled with a Wednesday pick up, then hung up on me-and cancelled my move in their system.
When I followed up again the next week because I didn’t get the scheduling call they’d promised, I first spoke to a lovely woman who was very confused by my move having been cancelled, but promised to sort things out, then I called back and by random chance spoke to Jessica-who laughed, acknowledged she’d cancelled my move, refused to let me speak to anyone else, and again hung up on me.
After repeated hang-ups, I finally reached Christine, who claimed to be the only customer service supervisor in the entire company. She told me everything was fine, no, don’t make other arrangements, they’d pick up my stuff the following day as agreed, everything had been straightened out. But when my realtor called 7 hours later to verify that we didn’t need to reschedule closing (because I was nervous at this point), Christine was quite rude to her, laughing and saying the move was cancelled, they didn’t even service my area, and no, they had no intention of letting me know or refunding my deposit. It wasn’t until a lawyer-friend called on my behalf that they began the process of issuing a refund, but I was left scrambling to replan my entire move less than 18 hours before movers were supposed to show up.
I’ve reached out several times since, and the only response was a two-word e-mail telling me to “f** off.”.

Move size: Studio Service cost: $3500

Jason Frazier called and emailed repeatedly when I requested a quote online. He gave me a quote which I felt was very high, and told him I had better quotes elsewhere. He was VERY rude and said no one could do it for that price. I told him to please stop emailing me. I got MULTIPLE emails after I told him to quit, and had to tell him to quit again. He was still very rude. I ended up having to block his email address. This is not a very good way to do business. Maybe being a punkass bully works in Florida, but it doesn't work elsewhere.

Move size: Studio Service cost: $1600

Where to begin. This was the worst experience with any move I’ve ever had. We moved from Ohio to Florida. We spoke with a broker (Colton/Austin) who quoted us a price of $1656, with a weight estimated of 2000 pounds. We went through an inventory on two occasions. Movers show up and the first thing out of the movers mouth was “the contact you signed with American standard is basically null. It means nothing. We do it based on cubic feet” so they were wanting double the amount we were to pay them. Fun fact the $626 deposit was actually a brokerage fee and none of the deposit went towards the move. after two hours of going back and forth between the brokerage and moving company we got then to agree to adhere to the original contract to charge in weight and then had to fight with the mover Allen to get him to go weigh the truck. Mind you this mover was the most rude human being, screaming in my house at my husband in front of my 7 week old .
So finally movers leave with our stuff, and they told us they could not give us a time estimate as to when our stuff would arrive.
Fast forward 4 days later I call the moving company who informs me that our stuff, which was picked up on a Penske truck is being delivered in an 18 wheeler and if it couldn’t fit where we live we had to pay $350 for a shuttle. When we asked why they contracted a truck before checking to see if it fits where it’s delivering they responded “that wasn’t their job” . So they told us we could provide our own shuttle.
Oh but here’s another fun fact, Mosley Van Lines double brokered our move and hired some other moving company to move our stuff, so when we met the truck with the uhaul we rented they said they will only move the stuff once and therfore we had to move our own things into our home which we paid movers to do. So that whole “we will pack and unpack” for you is a lie. Rude customer service no single person took responsibility and on top of all this they lost and destroyed our things. What happened to ethics and professionalism?
Worst experience ever.

Move size: 2 Bedroom Home Service cost: $1656

HORRIFIC experience, do NOT use them!!

After speaking to the sales person and walking through all the furniture we own, move details, etc. we were assured there was 0% chance our move would cost more then $3,500, and we were provided the payment details and schedule. American called again a week before the move date to again review what we were moving. Surprise! the actual movers came out and promptly told us we were woefully misquoted and our move would cost $6,000. American had not even provided the movers with the updated list of what we needed to move, which is what they base the space needed in the truck off of. I immediately called American where the customer service team was horrendous, rude, and zero help. There response was basically "we didn't quote you wrong" and "well you must have lied about what you own" "we did nothing wrong" which doesn't even make an logical sense. The customer service rep even argued with the lead mover onsite on speaker phone. The actual movers (which were subcontracted) were lovely people and super helpful. At this point we were stuck, as the movers were already there and we had to get our stuff across the country, so we had to pay the $6k. So much for promising under 3.5k, what a joke.

I beg you, DO NOT USE THEM. They subcontract the work anyways, so find a small moving company that will just work with you directly the entire time.

Move size: 1 Bedroom Home Service cost: $6000

I wish there was an option to add no star as even a star is a huge compliment for this company. Avoid it at all costs. They cheated us on the inventory, lied to us about delivery and charged us extra.MAKE SURE YOU READ THE INVENTORY THEY PUT IN YOUR CONTRACT. We had to dump half our things and the moved ended up costing us lots lots more.
My story is as follows:
My sister with her one year old was moving as alone from Syracuse to Tennessee to join her husband. I travelled from Europe to help her. A day before our move, our original company from Memphis cancelled and said that their truck had broken down.Our flights were already booked and were non refundable.We decided to look for a mover who could get to us the next day in Syracuse to pick up our things. We found one and the gentleman was very nice, however he was clear that we would be looking at 5 days to receive our belongings. He did a detailed inventory and was super honest with us about the delivery time. He also warned us that whoever promises to deliver earlier would be lying. The gentleman quoted us $3100 with delivery in 5 working days.
As our new place in Tennessee was unfurnished and we had children, we decided to contact American standard to ask if they can get our belongings delivered earlier. I got through to a Mr. Austin,explained our situation and that I wanted know if they can deliver earlier to TN. He told me that they can do 500 miles a day and as our destination was around a 1000, it can be done very early. I was ecstatic and thought this would be ideal. Then he said that he would transfer me to someone, who can get details and give me a quote. I spoke to a Mr. Brad, who heard my concerns, appeared helpful and asked us to email him the inventory that my previous quote from the company was based on. I emailed it and he came back with a quote of $3599. I thought that as they are getting the belongings in so early it’s fine to pay the extra amount. He even said that this is final amount and you won’t pay a cent more. He said that I will base the contract on this inventory. lo and behold, the contract was instantly sent and we were told to sign it urgently electronically (whilst on phone with him) so that the movers can be sent out that very instance. As we were in a hurry to get the mover in and believed what he said, we signed the contract.
Next day, the mover came. The minute he walked in, he started complaining about the boxes. We said the size is listed on the inventory. He read it and went quite. Then he started complaining about every little thing we had. Then came the big shock that our 6 seater sofa was not included in the inventory. we couldn’t believe it and called the company. The customer service was extremely rude and said they understand our situation and despite us sending them a detailed inventory, it’s our fault that we signed the contract.
The company that was picking up was a subcontractor and charged us an extra $600 and we had to leave half our things behind and dump them.
We thought this was it.. however, we are still waiting for our things to drive. Our belongings were picked up on Friday and it’s Wednesday now and the delivery has not even been scheduled as yet. I called their customer service and was told they can only offer me $200 compensation and I can get delivery updates from the partner. They refused to acknowledged their fault and kept on blaming us for signing the contract.They did not put me through to anyone I spoke to earlier and said they were not in the office or busy on another line.
I refused the compensation they offered for $200 as this amount was a slap in my face for all they put us through. So in summary, this company cost me $4200, which was $1100 more than the quotes I had, they had me dump over thousand dollars worth belongings, children toys and things of sentimental value, gave us intense anxiety and despite it being over 4 working days, we still have no delivery date. Please avoid at all costs!

Move size: 2 Bedroom Home Service cost: $4200

We needed to move our household items to two separate locations. I called American Standard Moving after reading reviews. They seemed to be a very professional. Their truck and movers showed up precisely as requested right on time. They loaded my garage storage in 3 hours and our furniture from the storage space in 2 hours. They delivered and unloaded our possessions and re-assembled everything. They were very nice and accommodated all of our wishes. We were unsure of where items were going and moved them from room to room several times. I felt like a pain, but we are not capable of moving heavy items. The guys did it with a smile on their face and never complained. Everything exactly like clockwork.

Move size: 2 Bedroom Home Service cost: $5000

My experience with this company has been really great! They are very reliable and trustworthy. Orlando and David were our movers, and they did an excellent job when they showed up. They were very kind, professional and even patient with me when I got things confused. Customer service was very responsive. These guys helped us move furniture between three different houses, which was a big job. Everything went very well! I highly recommend American Standard Moving to set up your move!

Move size: 2 Bedroom Home Service cost: $3700

American Standard Moving and Storage was excellent. The estimate was exactly what we paid, the time estimate was accurate and we were not pressured about extras. The crew they sent to us came on time, worked quickly and carefully and unloaded the same way. They were extremely professional and polite. Could not have asked for a better experience. Would highly recommend this company to you guys. Was a little more expensive than expected considering I got quotes $500 cheaper etc. But I am glad I chose this company.

Move size: 2 Bedroom Home Service cost: $4500

13 weeks it took to move 2 bedrooms worth of stuff from Texas to Pennsylvania. American Standard moving and storage are not actual movers, but are brokers. They subcontracted my move out to Executive moving and storage out of Las Vegas. I'm not going to detail how awful this experience was, but use your imagination of what I went through for 13 weeks without my belongings. The one good thing was they did refund me my initial payment. But I wouldn't recommend this experience to anyone.

Move size: 2 Bedroom Home Service cost: $2100

I called them and got a quote 1577 and told them everything that I needed moved. On moving day the company came out and said I am sorry you will be way over weight now it will be 2500. I argued with them and they said sorry this is it. It will not be more.They loaded my stuff up in a little moving truck. Then when it was time to deliver the company called me and said I am sorry but we have to unload from a big truck and put in it in a little truck since we cannot bring a big truck down your street. I told them they could I have seen many moving companies go down my street. They said no and if I wanted my stuff I would have to pay 350 more. Also this company only accepts cash. What a ripoff company. Don't Use them!! They will screw you.

Move size: Studio Service cost: $2850

The crew from American Standard are as good as it gets - from the minute I called to get a quote. I knew that these were the fellas I wanted to help us move to our new home.

They arrived on time, carried all our stuff with a cheery demeanour, didn't flinch when we found a few extra ( and large) things to add, and managed to fit it all into the truck like expert. Yes, the rate changed a little due to the increase in volume but they worked on the price and I was amazed at how they packed the truck.. Cant rate them high enough - you can't go wrong with them. I would highly recommend using American Standard Moving for you move. They do provide storage as well which is a big plus!!

Move size: 2 Bedroom Home Service cost: $2500

I had the best experience possible with American Standard! The movers they chose for my move were amazing. I moved from MA to FL after 30 years of living in the same home. The guys who packed my belongings treated my things with great respect while working incredibly efficiently. They arrived 9am sharp and worked until 6pm to load my entire house.
IT was really scaring seeing everything I own, including my car, being driven away by people I didn't know but I quickly came to trust and respect their team especially Ronnie, who was the team lead. They arrived a day earlier than expected (and ensured I was ok with that) and every little thing arrived in perfect condition.

They spend a lot less time unloading and reassembling which was great with my schedule since I had to start unpacking so I can prepare for my new job. Their rates were more than fair and their work ethic and delivery of my belongings to my new home was outstanding. I highly recommend American Standard due to the great experience I had with them.

Move size: 3 Bedroom Home Service cost: $7650

My moving experience was great with American Standard Moving.. Notifications and follow up were great, recieved text messages letting me know on arrival time. When my movers arrived Mike and Ricky, they were on time, friendly, worked quickly while moving my belongings carefully and safely.. up three flights of stairs, sorry guys. I really appreciate the service and care you provided, you both made my move so much easier and stress free. I definitely would use and recommend this company because of the service American Standard Moving provided. Thank yall so much!

Move size: 2 Bedroom Home Service cost: $3200

Excellent service! Pleasure do deal with them from beginning until the end. They advertise all rates for all dates on the Website which was very easy for me to pick the date and knowing the rate ahead of time, with a little help over the phone it was easy to go over the inventory for the final numbers and get everything reserved, the movers worked hard and wrapped all my furniture with blankets free of charge without any damages and quick move! Great company! great Business. Would recommend American Standard for your move!

Move size: 3 Bedroom Home Service cost: $5000