Allegiance Moving and Storage LLC

TOTAL BAIT AND SWITCH OPERATION! DON'T DO IT!

HORRIBLE EXPERIENCE!!!!!!! IF I COULD GIVE A ZERO RATING, I WOULD!

In the beginning, the sales rep (Trae - AKA Mike) gave excellent customer service and seemed very interested in my tight move date and the importance that I needed to be packed and loaded by Thursday, 8/26/21. He confirmed that would not be a problem, and we moved forward to contract my move. I never knew they were enlisting a "third party" (Safe Moving, LLC - safe moving - LOL) to perform the actual pack and load/move! After I put down my initial deposit for the movement, I was immediately "ghosted"!

After numerous calls to Trae and that awful woman in "customer service" to confirm the packers/loaders" arrival time on Thursday, 8/26/21, I was FINALLY informed that the packers/loaders would not be at my house until Friday, 8/27/21, between 9a - 12p. I was pissed, but it is what it is!

Friday comes, and I get a call at 9:30 am from Safe Moving, LLC (as Allegiance is no longer corresponding with me) informing me that they will not be at my house to perform said pack/move until 4:00 pm. They finally arrive at 4:20 pm (in an unmarked truck - clearly not a reputable company). I greeted the "foreman" of the project at the front door. He immediately informed me that he and his crew had just driven 19 hours straight with no sleep, were going to need more money ( to the tune of 3k-5k more) because Allegiance Moving and Storage (the broker) had misquoted them the volume of the move! After a long debate with these random middle eastern gentlemen (that smelled like the mass unwashed!), I asked them to LEAVE my house!

I have made many long-distance moves over the past 20 years, and my experience with Allegiance moving and storage is BY FAR THE WORST from them stealing my money to the end!

Move size: 4 Bedroom Home Service cost: $15000

This is terrible moving company. They gave me relatively better estimate (not as good , may be 100 dollars less) initially. I had to move from NY to florida on 8/28/21. After the initial payment, they would not reply, call back or respond to any call. They were suppose to call me atleast 24 hrs before. The movers called me on the day of pickup- 2 hours before arrival. When they came - they estimated $1300 above initial estimated price. I had barely used 286 cu feet (had only 33 boxes and a bed) which is the minimum cu ft they charge for. I tried to reach allegiance- but as usual they never picked up. Movers are like " Either you pay this or we leave and there is no refund of what you alread paid". They charged me for for 4 floors (which I mentioned earlier during quote and I was told that since my apartment had elevator, they dont charge me extra) Given my tight schedule and need for me to be there at my new place, I had no choice but to give whetever they asked for and had to sign papers. I had to ask for them discount after which they cancelled charge for 4th floor. I ended up paying 1055 dollars extra. I feel totally scammed here. And not only that, the movers (Safe movers LLC- thats what they called themselves) had no tools whatsoever. I had to dissemble my bed myself with pointed knife on my own because they had no tools. I would never recommend this company. Please do your research and they definitely should not be considered for move.

Move size: 1 Bedroom Home Service cost: $3100

Fraudulent company. They will lie to make a Sale, take a deposit and then go radio silent. They raise the rates and refuse to refund any deposit despite the fact you cannot contact anyone. DO NOT USE

This company is a fraud. They LIED at EVERY TURN.

They will lie about the estimate, hire outsiders to move your stuff that are not insured or bonded (or even movers at all). One guy was contracted to move 3000 cubic feet of a 5 bedroom house (oh he DID hire a "helper" for a few hours - right off craigslist - that day!). They require thousands up front and never honor anything promised. BUYER BEWARE. If I could rate negative stars I would

Move size: 4+ Bedroom Home Service cost: $24000

Can't even get into what a joke these people are. They completely underestimate your moving costs and plan on an additional 1000 to 2000 from the quote you receive. They will tell you that the bad reviews are for a different Allegience moving - don't believe them. So, they are actually a broker - not a moving company. So, they give your belongings to the cheapest moving company they can find. Most of my furniture arrived damaged and broken. My boxes were crushed and broken. I have never hired a moving company before and am so disappointed that I chose Allegience with my personal belongings!

Move size: 2 Bedroom Home Service cost: $3800

Here is how the con worked in my case. My house was packed and in a storage unit. They indicated that the price is based on the square footage. Since my stuff was in storage, this is an easy calculation. We calculated my price based on my storage space being 100% full when in fact it was less than 75% full. I paid a large deposit and scheduled. They waited until days before the pick-up and called me to request an inventory of the storage space. No problem. I start to list the items in the space. While I was still listing items they interrupted me and said it would be almost $2000.00 more than the contracted amount. Clearly they intended to do this regardless of the items on my list. They demanded a new contract, additional deposit and further demanded that all remaining payments be in CASH!!! They said I could use a Post Office money order which is the same as cash. They had me by the short hairs and they knew it. I had already moved out of state and was living in a hotel. They had almost $3000.00 of my money that I had no delusions of getting back. Under duress I capitulated to their extortion plot and paid the thugs.

Before they quit taking my calls, I caught them in several lies. I once politely pointed out one of their statements that their coworker exposed as a lie and asked that they please be straight with me moving forward. They responded by shouting me down. I did my best to deescalate the situation and was super polite and friendly as they had the upper hand.

Once they had all my worldly possessions, all bets were off. They maintained a hostile posture and refused to take my calls, return my emails, or provide me any information, like, when my stuff would arrive. I couldn't have been nicer. (I had no choice) I just wanted to know how long to reserve my hotel. Too bad for me. They would leave me on hold for 45 minutes at a time then hang up. They quit answering emails.

I was given 24 hours' notice by the carrier that they were coming. The truck finally showed up 3 weeks later missing my expensive portable generator and damage to my furniture. I'm sure they generator was no accident. People love to steal those portable generators. I filed a claim but without additional insurance I get .60 per pound.

In closing, these motherless thugs are not to be trusted with your move. Run, do not walk away from these guys. They will quote you an enticing price but in the end you will pay at minimum market rate and suffer their service. There are no mistakes. They are calculating and know exactly what they are doing.

Move size: 3 Bedroom Home Service cost: $10089

THEY HAVE MADE THIS EXPERIENCE A NIGHTMARE.

literally the worst company I have ever dealt with in my entire life. It took them 3 days to move us out of a 2 bedroom apartment not because it took that long but because they barely worked, did not wrap anything, did not dissemble the furniture even though that was part of the contract. We got a partial delivery of about 10% of our items, almost every piece of furniture was damaged because it was not properly wrapped. We still have not gotten most of our belongings and it has been over 2 months. Every time I call and complain and try to get answers at best they say not their problem at the worst they yell at me and hang up. Now they tell us they don't know if we will ever get our stuff and it is completely up to us to take legal actions. This move cost $13,000 and it was been absolutely horrific.

BEFORE YOU SIGN ANYTHING WITH ALLEGIANCE PLEASE MESSAGE ME, IF I CAN SAVE ONE PERSON FROM THIS NIGHTMARE IT WILL BE WORTH IT.

Move size: 2 Bedroom Home Service cost: $13000

This company is totally a fraud. Everything said in the negative reviews is true and the good ones were probably paid or falsified. My recent move was completely a nightmare:

I booked a move from Portland, OR to Seattle, WA through Allegiance Moving and Storage (DOT # 3183105, MC # 128059). They never told me they were merely a broker, not really a moving company. They quoted me $2,599 for the list of items I provided and charged me $961.99 deposit. A few days after I paid the deposit, they told me the price would be increased to $3,098 due to COVID and increased gas price and made me sign another estimate. On the day of the move, two movers showed up with a small U-Haul. They barely spoke any English. They took a look at my apartment and then a woman called me on the phone saying that the price would be increased to $4,576.79. They forced me to pay $1,782.40 in cash, otherwise they wouldn't pick up my stuff. I grew very suspicious at this point and made a bank transfer with Zelle in order to keep some proofs of payment. Upon delivery on the next day, they demanded another $280 in cash claiming the parking spot was too far away from the elevator. Again, they said they wouldn't unload my stuff if I didn't pay immediately. In total I paid $4,741.79 for a 170-mile move for a one-bedroom apartment, 180% of the original price Allegiance quoted. The movers didn't even provide all the boxes. I had to buy 10 large boxes myself and packed 6 by myself. They also didn't provide the 3 wardrobe boxes I ordered. All my fine clothes were jammed into a large box I bought. My original list of items never increased. I even got rid of 1/3 of my furniture since they kept jacking up the prices. I did the same move from Seattle to Portland in 2018 for $2500. I just found out the company who did the move was United Movers Transportation, Tacoma (USDOT # 3143785).

Move size: 1 Bedroom Home Service cost: $4742

By far the best move I have ever had. And I can say that because I have moved 15x. It started with a phone call to schedule an assessment. He wanted to do a video call to go through inventory. I'm 65 years old and I don't have A smartphone. I gave him what I thought iI had to the best of my knowledge. I was able to schedule a walk through for someone to come over to my home and count inventory and see how much packing materials I needed. No one else offered that besides Allegiance. He came out to my home and was very polite. He provided allegiance with his findings and they were able to price match. The move day came and it could not have gone any better! The foreman Rob and his crew was amazing. They moved everything quickly and were extremely careful. When my delivery came I had no damage done to my items or my new home. Overall my experience was great. I am hoping I wont have to move again but if I do I know who to call.

Move size: 2 Bedroom Home Service cost: $5380

I called around getting quotes for days and just couldn't find the right service for the right price. I called allegiance and immediately I knew I called the right place. My moving coordinator price matched my quote from another company and saved me $1000. I was able to reach them at all times if I had any questions. The day of the move was a breez. They arrived on time, did a complete walk through and inventory and explained the process thoroughly. I would definitely recommend Allegiance to anyone moving long distance.

Move size: 4 Bedroom Home Service cost: $13605

The booking process was super easy. We made sure to plan in advance and we were able to select what dates worked best for us. We had to reserve an elevator for our condo and had specific time frames we were allowed to move in or move out. Allegiance made sure to accommodate and even showed up 10 minutes early to greet us.We appreciated the movers were on time. They had smiles on their faces and brought all the tools necessary to disassemble all of my Ikea furniture. They were also kind enough to place all of the hardware together and tape it to each item to be sure they were able to resemble my new place. I moved from a large 2 bedroom condo in 3 hours. I will be recommending you to everyone I know.

Move size: 2 Bedroom Home Service cost: $5144

This company was the ABSOLUTE WORST DECISION we made when moving. My husband and I moved from Pennsylvania to Florida and originally were quoted around $5000 for 30-40 boxes and miscellaneous furniture. The week before we moved, we called the broker and spent an hour on the phone discussing our furniture and the amount of boxes in detail. On the phone, we told the broker that we had 90 ish boxes and all of our furniture, Including a lot of weight plates, dumbbells, many pieces of a Love sac couch, and more. The guy assured us that even though the weights were listed as ONE ITEM (small weights) and the Love sac couch was listed as ONE ITEM (11 pieces) that it would not affect the movers list. We even paid an addition $1700 immediately after this call and then we were told we would definitely only owe $1900 for pick up and $1900 for delivery. Well the movers got to our house and told us we had many more items than they were expecting and we owed $3900 for pickup and $3900 for delivery. OUR MOVING COST DOUBLED UNEXPECTEDLY and we had to run out and drain our bank account just to pay for pick up. When we called allegiance back they kept pushing the blame to the moving company and they did not offer anything to cover any of the compensation that they GROSSLY underestimated. DO NOT USE THIS COMPANY

Move size: 3 Bedroom Home Service cost: $12000

I stressed to them that I had very fragile items from my great grandmother and I needed extra care when packing and transporting these. They pointed me in the right direction to a 3rd party insurance company to purchase extra protection. They also were kind enough to add extra packing to ensure they were taken good care of. When the movers arrived I explained how important these items are and they treated every single item of mine with the utmost care. I got my belongings safe and sound. It was a very pleasant experience working with them I won't hesitate to recommend.

Move size: 3 Bedroom Home Service cost: $7680

My best friend recommended me to Allegiance moving and storage. I was hesitant at first because I've always moved myself when needed. But I trust his judgment and he didn't fail me. In my personal experience I would use them again and again. The process was super easy. I gave them an inventory list and they gave me a quote no one could beat! I had a very specific date for pick up that I needed them to accommodate and they were able to with no questions. I purchased a premium guaranteed delivery service and had my delivery in 3 days tops.

Move size: 2 Bedroom Home Service cost: $5270

Our new home closing came through sooner than expected and we were stuck! We didn't have movers scheduled yet and we were freaking out. With having to do such a short notice move I was relieved to find Allegiance. They were able to pick us up in just 2 days which is what we needed as closing was the following day. We didn't have anything packed yet because this news came out of nowhere. So we didn't mind paying for them to come and pack everything it was very fairly priced as well which is a plus. Our 3 bed 2 bath home almost filled the entire 26 ft truck we still needed to pick up a few more items from a storage locker on the way. They moved the truck around some and was able to finish loading our storage unit. The movers we got knew what they were doing im very happy they came with 4 men made things go a lot faster. The move was a breeze and we were setup at our new place by the weekend.

Move size: 3 Bedroom Home Service cost: $7836

I feel like the weight of the world was lifted after speaking to Allegiance. I was having trouble finding a decent priced quote for my long distance move to Hawaii. After speaking with my move coordinator John I felt like I knew him my whole life. He was really personable and helpful. He was always available to speak with when I had any questions or concerns. I think I called him and customer service about 50x. I would call frantic with questions but after speaking to them I could breathe again. They did thorough research and background checks on the company they had schedule to move us. When the movers arrived we were blown away by the service they provided in and out with no issues.

Move size: 2 Bedroom Home Service cost: $5380

I had the biggest move of my life coming up. I just graduated law school and and needed to relocate for work. I had to move all furniture from my family home in Massachusetts to my new home in Miami . I received (10 or so) quotes from companies and booked with a national company ranked #1 in the US. Well, 2 days before the move, they called and had to cancel on me. At this point I was frantic I had to be out and on a plane in 3 days. I called around and hoped a company would be able to pick me up with a 2 day notice. Allegiance had a truck located just 2 hours from me picking up another load and they had enough space on the truck for me. The team that arrived were professional, friendly. I have nothing but positive things to say about Allegiance Moving.

Move size: 3 Bedroom Home Service cost: $9000

Allegiance is a life saver. The moving company I had originally booked with had mechanical issues on the day of my move which was unfortunate because I had to be completely out of my house in 4 days. I called around in a panic looking for someone to move me across the country last minute. I finally got in touch with allegiance moving. They were able to locate a truck for me to pick me up in 2 days. I was so relieved. The price wasn't bad considering it was last minute. I had everything packed and ready to go so when the movers arrvied it was an easy process. The movers they provided showed up with 3 men to move my 3 bedroom home and garage. Thanks Allegiance!

Move size: 3 Bedroom Home Service cost: $7690

My husband and I have lived all over the world! But this move to Hawaii has given us a run for our money literally. 3 moving companies in and I was about to give up. Until I found Allegiance. The movers they chose arrived on time and got right to work. They got all of our bigger pieces out without any damage to it or the freshly painted walls. Once the truck was packed we received copies of our paperwork and were given a delivery eta. We really do thank you guys for the outstanding job you did.

Move size: 1 Bedroom Home Service cost: $1407