All USA Van Lines

This company will not answer my calls or return any messaged. They have had all of my belongings for nearly a month. I was told it would take 7 to 10 days. Since then they have told me it would take up to 30 days or 21 business days. If I would of know I don't think I would of used this company. They don't even have their own vans a Pensky truck was used to pick my belongings up. Check out their rating on the BBB they have an F for dishonest practices.
Since they have picked up my belongings I have gotten no where with the customer service representatives. They usually hang up on me and have stopped answering my calls all together. I have paid nearly 3000 dollars to this company for them.

Service cost: $3500

I have been waiting on my furniture fighting with this company for a move date. Customer service gave me a date of pickup 09/26/14 & I am still without furniture. Shelley billing personnel call herself helping & never called me batch. Customer service and dispatch@usavanlines.net don't communicate. No one can tell me anything. Sent me a separate contract to wait 21 days then tried to change it to 30 days. Stated they don't have an upper management. So I'm going to call the news team.

Service cost: $2144

This company is horrible and dishonest. Please save your money and time and do not use them. My delivery date was 8/22, it is 10/29 and I am still without my belongings. There is no accountability with this group. The number you call is just a number to operators who never handle your belongings and do not work with the people who do. These people will tell you anything. I was told that on 9/27 my belongings had been assigned to a truck and that I should receive them sometime within the week. When I called later I spoke with someone who told me there is no way they could have known when delivery was because the driver did not post any information. He also informed me that many of the people there just say anything to customers. My wife, who is currently 22 weeks pregnant, and I moved across country and still do not have our bed or any of our other furtniture. I would suggest that no one ever use this company, they are awful. .

Service cost: $1199

  The estimate was half of the actual bill,  The game is to quote you an attractive price then slam you on the day of pickup when ot's too late to find another mover.  They say that their movers are all their own but they subcontract.  The deliver team had a driver with less than a years experience and a helper who had 1 weeks experience. The stuff that I told them was important they wrapped properly but anything they packed while I was not watching was just thrown in a box.  That includes clothes on hangers thrown in with a metal wall sculpture.  Metal lamps thrown together with no wrapping resulting in both lamps being scratched.  Two other glass lamps broken because they were not wrapped in any way.  Three pieces of furniture were damaged.  A corner broken where it hadn't been wrapped.  A china closet chipped where it must have been dropped. All told it was the worst group of movers that I ever hired in 6 moves.  If you want your stuff destroyed, give them a call.  .

Service cost: $6200

They low ball the moving estimate then add fees for everything like moving more than 80 feet is an extra $75. Then they demand the last payment be made via cash or a money order from the post office only. Their policy states they don't accept money orders or cashiers checks from your bank. The customer service staff is rude and I was on hold for 45 minutes. The driver delivering the furniture was also rude. When they finally delivered my furniture they were two weeks later than they said they would be.

Service cost: $3500

Do not use this company, which also goes by Cross Country Movers! The driver threatened to leave with the rest of our stuff every time we would take pictures of damaged items or the large scratches they put in our new hardwood floor. We paid for reassembly of furniture but the driver went to leave without reassembling any furniture without even telling us he was going. We ran out and caught him getting into his truck and he nearly slammed my wife and infant in his truck door in his haste to get away. After multiple complaints and them trying to appease us with $150, even though they ruined our floor, furniture and nearly physically harmed my new baby, they have since said that nothing will be offered as compensation. Despite multiple calls and letters, they will not even tell me the name of the truck driver, who also refused to give his name when he was on site. This all occurred after waiting for more than one month in an empty home with a baby before the furniture ever arrived. Do not use ALL USA Van Lines or Cross Country Movers!!

Service cost: $8000

I used to work for this company..Well actually I used to work as a 'relocation consultant' for their marketing firm based out of Tel Aviv, Israel. 
My boyfriend was moving to PA from NJ. A short move. I figured I would use the company I worked for, thinking that since I would at times sell $20,000 worth of moves in a day for them, they would give us a good deal. 
No such luck. Our salesperson also low-balled us (not his fault, we had no training, and the inventory list doesn't matter). The guys arrived 4 hours late, pressured my mom into doing the move even though he was charging $400 extra. (Including $50 to pack a picture??). 
Tonight my boyfriends stuff was delivered and when he tried to pay the agreed upon amount, the movers LEFT HIS STUFF ON THE SIDEWALK when he did not want to pay the additional $900 they wanted. So, he paid $1700 to have his stuff left on the sidewalk at 9:00 at night in a brand new city where he new no one. AND I USED TO WORK FOR THEM!!
Do not use this company. .

Service cost: $2500

PLEASE PLEASE PLEASE! If you are looking for moving companies DO NOT give your business to Van Lines and all the companies that are under that umbrella including Van Lines of America and USA, Quality moving services and many more, they all are the same fraud. I personally used Quality Moving Services LLC, DO NOT USED THAT COMPANY!! People do your research and do not hire these companies, I didn't have time to do more research and this is my consequences, now that I actually looked them up, they have the worst reviews and 1 star rating in every website online. Worst experience that I have ever had. First I talk Errol in the phone, he was nice and gave me the quote of $1,042, I called them back and made the deal with him, he called me back the same day saying that he made a mistake and the real total was $1,200 still a good price so I agreed. When the pick up day came, the total changed to over $1,800 "because I used more space" they already had the things on the truck so I agreed. Then the mover demanded to get the half of total due in cash at pick up and then the other half on cash at the pick up day. In the contract they sent me, it DID NOT said it had to be cash, I did not had cash on me. This guy Ron showed me the contract he had and it did said on his, that it had to be cash, but not on mine. He asked me to showed him the one in my email and I did and he even admitted it that it wasn't on my copy that was sent to me that it had to be cash nor they told me over the phone, that should've been a red flag, really suspicious that his contract copy was different then mine. Long story short I had to drive to the bank and get them cash. It turned out the mover named Ron its the "manager" I really do not understand how somebody can hire him as manager. He called him self the only manager and there is nobody else you can complain but him and he is NO HELP! The delivery day, the driver called me saying that the road I leave in doesn't allow trucks, that they were going to transfer my stuffs to smaller truck and it will be an extra charge. At that point I lost it because I leave in a commercial area where there is a lot of business and I see those kinda trucks driving around my house everyday. That company is a big lie and fraud. They will make anything up to get more money out of you. I had to change the delivery address in order to not pay anything extra. When the driver unloaded the truck.. several things were broken, scratched and ripped. I asked the driver, how these claims work and his answer was to just call the manager which he didn't even knew the manager' name and supposedly there is only one manager, How can you not know your manager' name?, the only manager there is. I called Ron the manger, he never answer or called me back. I called the company number and the guy who answer was extremely rude, he yelled at me and I just hang up the phone because I can not tolerate more from them, now that they already got the full payment.. very single person in that company is rude and do not care about their customers. The manager called me the day after and this is what he said "hey, I don't understand what is your problem?" I hanged up, I'm not going to deal with them anymore. Im sure somehow they are going to get out of paying the things they broke because they are professional in stealing and taking advantage of costumers. I see this guy Ron the "manager" replying to the reviews and its so unprofessional to not find a solution for them but instead he tries to explain "their side of the story" which its all lies. I mean take a look of how many bad reviews and complains you have from costumers Ron, in yelp, Facebook and all over the internet, you and your companies are obviously the problem.

Service cost: $1800