All Services Movers

   When I contacted sales person I told her that there was a Grandfathers clock and a safe that weighed approximately 450lbs. that was a concern . I was told that was not a problem. On the day to move the furniture from storage unit to new house two men and a truck arrived. The truck had a broken lift tail gate on it and a new helper for the day. They managed to get the clock on the truck but were unable to lift the safe. They arranged, with the manager, to have another truck come the following day at no extra charge. I agreed. The new helper had physical problems assisting the driver. When they arrived at new home they were informed that all the walls and trim were freshly painted that week. Did not matter for some walls, trim and furniture were damaged. The following day, four men and a truck with a working lift power tail arrived and loaded the safe. On the way the home site, three mile away, the truck broke down causing a traffic jam for about two hours on highway until a third truck arrived and the transfer was made to it. When we arrived at home I was informed that there was an additional $150 charge. When I tried to get the damages taken care of I was told to contact the insuance company. To this day it has not been resolved.          Very unhappy homeowner.

Service cost: $652

Move was awful! We were quoted a price, then the price was increased; then when the truck arrived they wanted $2000.00 cash more or the truck wouldn't be unloaded. We were told there were professional movers at both ends, but when truck arrived with only driver & 1 helper, we were required to go pick up migrant workers at Home Depot to unload. Not professionals. When truck was unloaded, MOST items were damaged, & about half were severely damaged. We contacted the company but haven't had any satisfaction. This was all last August and we've been too upset to try to pursue it.
I still hope to get some communication from them. We're elderly and this is very hard to deal with.  We did pay the extra $2000.00 cash so the move turned out to be about double our original quote. .

Service cost: $4000

My experience with All Services Movers has been the worst experience I have ever had moving and one of the worst customer service experiences of my life. I selected this company for my move from Austin to San Francisco based on promises on their web site and the sales person (Scott) regarding their pledge to treat my household goods carefully and to provide courteous service. They were not the low price bidder. 
 
Pick up
The moving crew that picked my items up in Austin took an extremely long time to complete my relatively small job. They were unprofessional and worked very slowly.  My roommate at the time joked that they must be getting paid by the hour due to their inefficiency. The team also showed up much later than agreed on. Prior to the movers coming, I had spent a considerable amount of time wrapping my furniture in plastic and bubble wrap to protect it. It is a good thing that I did so, because they were not all careful with my belongings.  I had to insist that the large furniture was wrapped in pads and I had to correct the movers more than once, instructing them NOT to put tape directly on painted surfaces to protect the item. Their inventory sheet proved to be incomplete and they left items (a remote control I specifically asked to be wrapped with my TV) behind. 
 
Storage/In Transit
Communication with All Services Movers after the pick up of my belongings was extremely poor. I had to call several times, was frequently placed on hold and found representatives to be rude and not helpful. Storage costs were not well communicated and I was overcharged for storing my belongings. Finally, I have a message saved stating my items would be delivered between the 18th and 21st of January. The delivery did not take place until Friday the 23.
 
Delivery

After waiting for two extra days, I was eager for the delivery of my items so I could move in and get settled. However, upon seeing the condition of my belongings I was literally sick to my stomach. My first encounter with the delivery team (lead by Alex) was offensive. He was extremely rude and charged me an extra 40$ on the spot because the elevator was not up to par. I reluctantly agreed and paid the extra amount in cash. Their demeanor was aggressive and rude. As the team started to carry my belongings in, I was immediately surprised at the terrible condition some of the boxes arrived in. Items were literally coming out of the boxes and the driver joked that he could hear the rattling of broken glass inside of them. He acted as if this were some sort of joke and did not even offer an apology on part of his team or on behalf of the company. My lamp (wrapped in bubble warp and blankets) was completely bent at the top. My coffee table has severe gouges in the wood due to poor handling. Part of my bed was missing completely and still has not been found. As expected by the condition of the boxes, many of the items inside were broken. .

Service cost: $2500

Hired for my grandmothers move to Florida, they quoted $3143.81 for 857 cubic feet, when they picked up items in CO we refused to sign loading paperwork because they looked at it and said - oh more like 1200 cubic feet & wouldn't measure, did not stack to top of truck because they said truck delivering would be shorter. I called and was told we would get a remeasure upon delivery. Instead they came with a huge truck & said they would not re-measure because our stuff was in the back and the transport service they hired ( a 3rd party) didn't measure by cubic feet - just weight, which they did not know because there were 3 households on our truck and ours was in the back, but being delivered first. Then they said the used a larger truck so is could not get into the neighborhood we had to pay an additional $500 cash to the driver to put in a different truck or we could unload it in the parking lot where they parked and handle it ourselves.  There were several conversations where he threatened to hold her stuff hostage or take it somewhere else if we didn't pay the driver of the 3rd party cash and take him to rent a smaller truck.
Credit card was charged almost double estimate, we finally a day later and several hours later than he said he would be had the "mover" in his slip on open toed sandals move from one truck to another and got a measurement we had him sign off on - called Kevin - who is the owner but goes by Kevin because he does not like to use his real name he said he would send a check for difference - 2 1/2 months later and several phone calls and email, still no refund.
Items were opened and tossed into larger because so they could charge us for boxes and packing, they were already packed and marked Packed by owner as they requested. there were large holes in many items, fragile glass ware and antiques were tossed in larger boxes and literally tossed into a bedroom where they stacked everything they brought - all in one bedroom with Fragile items on the bottom,  dozens of items were completely broken, and antique   table was left unwrapped and upside down in the truck with boxes on it, it is damaged beyond repair.  My grandma has been in tears every time she opens a box.  We told them stuff was missing, they never even delivered the glass table tops, but didn't care because they did not check off anything on the bill of lading just drew a straight line.  Missing many many items and so many were broken it is unbelievable.
They charged us for additional packaging of items that they did not pick up even though it was on there list - 2nd TV and packaging and box - but he said we have no way to prove that it, so it doesn't matter.
They did not unwrap, check anything or place anything in the correct room, they gave us NO time to count items, look at items, and it didn't matter because we could not get to any of them anyway!
I could go on and on, but really PLEASE READ BBB reviews,  long story short, owner is exceptionally uncaring, could care less about customer service, hires third parties to do the work that are not movers just trucking companies. There were two guys who delivered and there was absolutely NO professionalism, just toss it and run. 
This is over 2 months later, we are still missing items, still finding broken items and still un-stacking the ceiling high mess they tossed into one of my grandmas bedrooms.
I have never experienced such a blatant disregard for professionalism, industry knowledge, service or accountability. Please read reviews carefully before hiring this mover! Ask them who will actually be delivering and driving your items across country.
Moving is stressful enough and this horrible company made it so much worse, we feel completely ripped off by price and service and the owner literally does not care and just keeps registering his business in different states. Went from Memphis to Houston, his only truck is registered with DOT in Los Angeles and he works out of his home in Washington.  Please DO YOUR HOMEWORK BEFORE HIRING, I wouldn't wish this experience on anyone!
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Service cost: $6589

Let me first state this company is deceptive and not trustworthy; my wife and I were moving from Texas back to Virginia.  My wife found this company online and we both spoke to a (deceptive) salesman and he assured us everything would be a breeze.  My wife and this incompetent individual agreed on a price that was supposed to only change by $300 give or take according to this person.    When the company came to pick up our belongings, everything was status quo as agreed upon.  However, when all of our items were in their hands and possessions loaded onto their truck, they switched gears on us and renegotiated their contract and basically held us hostage with our belongings. We then learned the charge was to rise by another $1,000 - that is an almost 50% increase.  Due to the fact that it was our only child's birthday,  I felt obligated to agree to the demands as I did not want to cause a dispute in front of the our daughter.  At that point we had no choice but to go with their lies and deceptions.  They assured us our belongings would be at their destination within a week or 10 days at the maximum.  The day before the scheduled arrival of our belongings, the driver called us and stated that his truck had broken down but assured us he would be arriving within two days.  This time frame stretched to almost another week; at this point my wife was concerned our items may have been stolen; and with the headache or not knowing where your items are, we needed reassurance that everything was above board.  We then called their sales office and spoke to the associate who we had suspected of lying to us previously.  To our immense surprise he ignored us and directed us to their customer service, who didn't even recognise us as their customer, or even cared to atttempt to resolve our concern.  Later after much interrogation of their driver, we were told by the said driver that "he was a sub contracted driver and didn't really work for that company and that he answered to God only".  While I admire his dedication to his religious faith, I felt it inappropriate to assert it to me, a supposed "valued customer" at that particular time.  Please save yourself the headache and hassle - do not hire this company.. they have still not followed through on their promises to resolve our outstanding concerns after almost a month.  Now that their pockets have been filled with our hard earned money and they have been paid, they have obviously no regard for pursuing our concerns to a satisfactory resolution.

Service cost: $3000

We did an online inquiry for a moving service and were contacted by All Services Movers Inc via phone. The service rep that set up the order gave a verbal quote of around $2800 for our move and advised I needed to pay $450 via paypal to secure the pickup date. I paid the $450 fee and received an invoice via email with the total estimated amount. This company does not give exact amount until day of pickup b/c they do not look at the load to be moved until the day of pickup (and will not pickup until initial fee is paid). 2 movers, using a Budget truck, picked up our stuff on July 7th from Hollister, MO. A cashier's check for $1610 was given to the drivers that picked up the load, and then they asked her for $100 cash b/c they did not have enough money for gas to make it to the warehouse in St Louis! They assured her that this amount would be deducted from the total due at the time of delivery. My family and I had already left for Henderson, NV and requested delivery ASAP. The drivers quoted 2 days to 2 weeks for estimated time of delivery. At the 2 week mark, I called the dispatch number and was informed that "by state law, they have up to 21 days for time of delivery" before we can take any kind of action. I was also informed our stuff was sitting in a warehouse in St Louis, MO and they were waiting for a driver that would be coming our way. I made over 15 phone calls over the next 2 weeks, and had to leave SEVERAL messages. I received 3 call backs in that entire time and was told the same; they were still waiting on a driver. When the 21st day came and went, I called the dispatch again and was told by a young lady that for every day they are late from the 21 days, $30 would be discounted from our bill due. The delivery driver called our house on August 4th to inform us he would be delivering our stuff the next day. He quoted that we still owed $730 and it needed to be paid in cash at the time of delivery. I asked if he had been informed that we would be getting a discount, he had not. SOOO..I called the 800 number again for All Services Movers and was informed that at $30 for seven days, we would be getting $210 off of our bill. I also asked if they compensated for the air mattresses and lawn furniture we had to purchase to have something to sleep/sit on for the past month while we waited on them in our new home. The lady on the phone said she would discount our amount owed to $400 and she would call the delivery driver to inform him of the new total. When he arrived on August 5th, he had not been contacted. Over the next hour, the driver and I made and received several phone calls from a manager of the All Services Movers company that FIRST claimed I owed $830, and when I reminded him my mom had to pay $100 cash to his pickup drivers, he acted as if he had no idea what I was talking about. Then, he finally decided that he remembered that and continued quoting the $730. He hung up on me several times after I insisted he call the number of the dispatch lady that told me to have $400 in cash. He called back to tell me I only receive $25 off for the 7 days past, which would be $150 discount. He said it was written in the contract. THEN, when I told him to retrieve the phone recording that would have her quoting the discount to me, he decided somewhere that it is $30, but I'm only getting credited for 5 days past the due date, still making the discount $150. He insisted I owed $580, but since I was told I only needed $400 in cash, I did not have the additional money. The All Services manager was VERY rude and called me a liar. I requested that we talk on a three way call to the woman that I spoke to earlier; once she was on the phone, she blatantly lied (to save her job) and also called me a liar. In the end, he informed me that if I didn't pay the remainder of the money, the moving men would reload my stuff and take it back OR if they did not, the money would be taken out of their paychecks. They are a different company that All Services uses for delivery only. I had to go to my bank to retrieve the rest of the money THAT I DID NOT OWE so that they would continue unloading my stuff. The drivers were very polite and apologized for all of the trouble and admitted that they hadn't dealt with this particular company before and that they did not seem very organized or professional. Once our stuff was unloaded, we saw that several items were damaged and filthy from sitting in a dirty warehouse uncovered for a month! DO NOT USE THIS COMPANY UNLESS YOU WANT TO WAIT A VERY LONG TIME FOR YOUR STUFF AND OVERPAY FROM THE AMOUNT QUOTED!!

Service cost: $2890

We have no complaints. I really never thought that I could have been 100% satisfied from a company I had never heard of. I've moved several times with various well known national companies and have always had a couple issues, some big and some small. I was told by Derrick that there would be zero issues with price, pick up, and delivery. It wasn't exactly easy for me to believe him because the cost was 2/3 of the big names and I had been had before and this time it was coming out of my own pocket. I entrusted All Services Movers and everyone was helpful and pleasant to deal with from sales and customer service to the movers. I told you guys I would write a review good or bad. If you read these, thanks again!

Service cost: $7857

This is the worst moving company!! They over charged me by $900 from my original estimate. I asked the guy booking the job if there were any hidden fees or any way my estimate could go up and he said no. That was a lie. There were several hidden charges such as shrink wrapping my bed without even asking me. They were very late with my delivery. Some of my stuff is still lost  2 months later and some of it was broken upon delivery. The communication within this company is horrific. Every person you talk to has a different answer on your situation.This was the worst moving experience I have ever had. I would never recommend this company to anyone.

Service cost: $2208

They showed up at my door unannounced. The number they use to call was no longer active and I specifically asked them to call my cell but they never did. Once arrived, the hourly rate started but work was not started until 15 mins later. I told them to go easy on wrapping material since I have to pay extra..but they didn't care. They charged additional $300 for wrapping materials only. One hour later they told me they cannot load the piano because they didn't bring the "right truck". Are you kidding me? I couldn't stress it enough to sales person that I have upright piano and need it to be moved. Then they said there is $150 extra for piano which agreed on quote there was no extra charges.  I hired 4 men so I can get the moving finish quickly. Guess what? When 2 men were working, the other 2 men were resting. The job should be done in less then 6 hours, they charged me for 8.5 hours for it. To make things worse, they forgot to bring pieces of bed frames and cannot re-assamble them. Some furnitures were missing pieces which we need to purchase new. Washer and dryer couldn't be reinstalled because of missing parts as well. When time was almost over (still 1 hour left), they just dropped all boxes in one place without caring to put them in right places. Then they just clean up their wrapping blanket and ready to go.  I am very dissapointed of their service and will not recommend them to anybody. Please avoid this company when you can. .

Service cost: $1370