3 Brothers Moving & Storage

IF I could give zero I would, They are scammers and I'm in the process of filing a lawsuit and have filed with the Attorney General of Florida if you have been scammed by them file with Attorney General. They bait and switch you, then cancel your move when you don't agree to the new charge and long and behold keep your deposit and ghost you! We hired them to move us to Hawaii from Florida and they seemed great at first, price was great, and Alex communicated great with us for three months. A week before the move Bruce came into the picture, we updated our inventory list and even paid more for additional cubic feet. We are prior military, so we know how cubic feet works. The day of our move the movers show up and within 5 minutes tell me that on top of my $18,000 quote I will have to pay an additional $13,000 for my stuff to leave the port and an additional $10,000 to deliver to my home in Hawaii. My Bill of Lading said Door to Door Service. I was shocked and immediately called 3 Brothers who acted surprised. They called me back and said it was their mistake they didn't take into account Port Fees and told us they understood our frustration. We told we are not paying an additional $23,500 to move. Also keep in mind they did this two days before we were to fly out, our lease was up, and we had to move. They put us on hold and came back and said the best thing to do was cancel our move and they would refund our $6500 deposit. Well, no shock they have now said they will not refund us since we cancelled. Well, I mean you tried holding a pew pew to my head to get me to pay an additional $23,500 and I didn't agree to it so you cancelled it, not me! They will not respond to email at all and keep referring back to the contract saying if you cancel, they can keep it, they breached the contract when they tried to raise the price 110% above the quote and did a bait and switch. I will not be going away and now it's my mission to help not just myself but others who have been taken advantage of by them. They also have other companies with different names that they use to do this. We are currently in talks with our attorney about a class action suit. We have been able to reach multiple other clients who used them through yelp, and Facebook. Also file complaints with the DOT and BBB. Don't give up home, that you will get compensated. This was just recently settled by the Attorney General of Florida against other moving companies doing the same thing!

https://www.miamiherald.com/news/business/article302688619.html

Paste and read the link, moving companies can't do this and 3 Brothers welcome to the fight that you started!!! Here is more info if you need it for complaints!

Detail by Entity Name

Florida Limited Liability Company

3 BROTHERS MOVING & STORAGE LLC

Filing Information

Document Number

L21000313478

FEI/EIN Number

88-1179133

Date Filed

07/08/2021

Effective Date

07/08/2021

State

FL

Status

ACTIVE

Principal Address

555 winderley place

ste 300

maitland, FL 32751

Changed: 06/29/2022

Mailing Address

2101 NW 33 St

2800A

Pompano Beach, FL 33069

Changed: 11/05/2024

Registered Agent Name & Address

Greenspoon Marder

2255 Glades Rd

Suite 400E

BOCA RATON, FL 33431

Name Changed: 11/05/2024

Address Changed: 11/05/2024

Authorized Person(s) Detail

Name & Address

Title MGR

Cannatelli, Edward

2101 NW 33 St

Suite 2800A

Pompano Beach, FL 33069

Title Mrs

Miller, Tabytha

2101 NW 33 St

Suite 2800A

Pompano Beach, FL 33069

Annual Reports

Report Year Filed Date

2024 02/08/2024

2024 11/05/2024

2025 02/05/2025

Document Images

02/05/2025 -- ANNUAL REPORT View image in PDF format

11/05/2024 -- AMENDED ANNUAL REPORT View image in PDF format

02/08/2024 -- ANNUAL REPORT View image in PDF format

04/25/2023 -- ANNUAL REPORT View image in PDF format

03/11/2022 -- ANNUAL REPORT View image in PDF format

07/08/2021 -- Florida Limited Liability View image in PDF format

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No Events No Name History

3 Brothers Moving and Storage

Florida Department of State, Division of Corporations

Move size: 3 Bedroom Home Service cost: $41000

Our move was from Oklahoma to Kansas-they showed up with1- 24 footboxtruck and 2 people. We told Anthony numerous times it took a 52 foot trailer to move us from Colorado to Oklahoma. Tim’s first comment when he arrived was — I need more help and another truck—are we supposed to pack everything too? We had to give them $2600.00 more so Tim could get another truck and 3 extra helpers. After they got everything loaded we had to give them a cashiers check for $7700.00. We were dealing with Anthony to begin with and then Bruce right before the move. We too tried to cancel when the sale of our home fell thru—they told us we couldn’t get our deposit back but they would honor the bid for 2 years. We did not know this was a broker we were dealing with. After arriving in Wichita, we had to go get another cashiers check for $7700.00 before they would open the trucks! We had to get cashiers checks before they would do anything. The guys that came had no clue how to pack anything. We have several items broken-they were just in a box- no wrapping at all. There was not one piece of bubble wrap on anything! We are also missing a Kuerig coffee pot, set of towels (4 bath,4 hand towels, and 4 washcloths), and a furniture dolly they ask to “borrow” because they did not have one! What moving company comes with no furniture dolly? We had all garment boxes with no bar to hang clothes on- everything was just dumped in the box-hangers and all. Big mess! We were charged another $11,000 and it had to be a cashiers check. Our 3 hour move cost us $21,000. We were definitely over a barrel- had to be out of our house and needed a mover. WORST COMPANY EVER! No wonder they change their name all the time. We too are considering legal action!

Move size: 3 Bedroom Home Service cost: $21000

You guys are the ABSOLUTE WORST company EVER!!

Alex McNeil =LIAR

Bruce Richards=LIAR

Tatiana=USELESS

Anthony=USELESS

Kevin=USELESS

Alex LIED to us!! This guy says”I will answer your call for any questions to make sure you’re comfortable.” Let me tell you, as soon as we signed & them things started changing Alex conveniently disappeared!

Had we known your LOUSY company was just a broker we NEVER would have done ANY business with your company!!

You are scandalous & fricken THEIVES!! Bruce tells us to pay more based on a “professional” companies quote.Had I known this wasn’t a professional company I would not even bothered with them! Then movers show up and tell us they get zero of that deposit and if we want to move we had to pay up & pay big. $15,000+ later we got moved. So that added to the bullshit Bruce Richards fed us we paid about $22,000 for this move! So when it came down to it the quote was a little over $11k and when it was all said and done we had to pay over $22k.

Such a BAD DECISION choosing your company!

We should have went with with United Van Lines.

I truly hope your company goes down in FLAMES!!

You all SUCK!! You are thieves and liars!!!

Disgusted & regretful former never to be again customer!! And I truly hope & pray others will learn from my mistake as well as others who have used your company and GO ELSEWHERE for their moving/relocation needs!

Move size: 3 Bedroom Home Service cost: $22000

We chose this company because of ratings and the sales person seemed very knowledgeable and efficient. We filled out the form listing everything thatwas to be moved and reiterated several times that there would be no boxes. A few days before the move, a representative called to confirm what was being moved and quoted a balance of $2100. We used a personal check for the deposit. We were never told that we couldnt use one for the balance. When the truckers arrived, they said they had to charge us by cubic foot and the balance would be approximately $4900;more than double what had been quoted. They also would not accept a check or credit card, and we needed to produce money orders or pay by Zelle. We felt trapped. 3 Brothers customer service wouldnt honor the balance we were quoted and sided with the driver. We had to use all our savings to cover the cost. I have tried twice now to reconcile this with the company, but I'm getting the run around. I believe we were scammed. I feel like they knew they had an elderly couple between a rock and a hard place and took advantage of us.

Move size: 4 Bedroom Home Service cost: $6200

Zero stars! Had the worst move of my life and the manager was beyond rude. We had used this company a few years ago and had a great experience but this time it was not anywhere near the same. They were 8 hours late, broke stuff, and the supervisor was really rude. The other movers were nice, but had to do as the rude supervisor said. The manager was supposed to call me and it took me calling him 3 days in a row to finally speak to him. He acted like he was doing me favors for taking some of the things off the price as they were so late and had promised to do so to make up for it. Although I had a good experience once before, I will not take the chance again and will not ever use their services again.

Move size: 3 Bedroom Home Service cost: $8744

This company sucks. He is a sleeze ball who comes off nice at first with a phony act, but fails to deliver any real customer service. In reality he is super rude and disrespectful. Additionally, this trend flows down the employee chain of command, as you may get cussed out by your movers who are mouthy and snide. These fly by night moving companies who are ran by people who don't know what they are doing need to be shown for what they are stars... ALL THAT GLITTERS ISN'T ALWAYS GOLD.

Move size: 3 Bedroom Home Service cost: $7855

Worse than I could have imagined. I thought the original quote was high. But, they ended up charging me twice as much. They forgot about my move date (I had to call them half way through the day). Then they needed two days to move my stuff instead of the one they told me it would take. Then they damaged multiple items & haven't paid the claim that they told us to file. I can't get a call back from management (even though I've been promised multiple times I would get one). I'm shocked at how poor the service was & at the extreme price gauging for their own mistakes. I would never use them.

Move size: 3 Bedroom Home Service cost: $7411

Took them almost 12 hours to move my 10x20. After no communication until almost 6pm, I was notified that their lead mover on my move quit. I received several damaged pieces of furniture, a TV and dented dryer. I was told there's no way they damaged these items and they were poorly wrapped. Being there was a disgruntled employee, you think they would honor there insurance claims. Furthermore, I was told by there manager they would reach out to a furniture repair man and contact me soon. My brand new couch was torn in three separate places. This was over a month ago and 1 voice-mail later I still haven't been contacted. I chose to go local to support my community and they also have good reviews, I guess I should of just kept the original movers that put my stuff in storage. I do not recommend this company.

Move size: 3 Bedroom Home Service cost: $8622

So we had hired them to help us move. Our movers were great and efficient. However, we noticed after we started to unpack, our tv was broken. Immediately, I contacted the company to make a claim, they asked for pictures and after I submitted the claim, I never heard back. I repeatedly called and left text messages and nothing … it’s been about two months .. I understand accidents happen, things happen, but if I can give zero stars for the customer service I 100% would. Beware

Move size: 3 Bedroom Home Service cost: $6988

I hired them for an interstate move. Later discovered that they are brokers. The final estimate that they gave me was $ 15,563. the movers charged me $26,883 on the day of the move. I had no way out of it, since I needed to vacate the house, I was stock.

When I received my staff, I discovered broken dishes, damaged furniture, packing tape that is stock to the furniture that can't be removed. Missing boxes with vintage valuables and tools and when I claimed all of this the Moving company offered me $75 for the damage and loss. By the way the name of the moving company is SHIP 4 U TRANS. I was absolutely flabbergasted and insulted.

They make your claim process very labor intensive they do not accept Zip files and only 10MB file to submit all the Moving papers as well as Pictures of the damage. Try to fit all of this into 10MB.

Avoid them at all cost. Both the 3 Brothers Moving and

Storage as well as SHIP 4 U TRANS.

This was the worst experience of my life. The immigration from Soviet Union to US was less frustrating than my move from Illinois to Florida.

Move size: 4+ Bedroom Home Service cost: $26883

Unable to post the entire complaint. I will on any site where I can post the entire complaint.

If you value your sanity, finances, and belongings, do NOT use 3 Brothers Movers or United Speed Movers. My experience with these companies was an absolute nightmare--marked by deception, unethical practices, and a complete disregard for customer rights. It's time for action, and I strongly believe a class-action lawsuit must be pursued immediately.

There are countless families and individuals who have been deceived, mistreated, and financially exploited by these companies. It's heartbreaking to know this behavior continues unchecked.

We must stand together to demand accountability and justice. If you've been a victim of 3 Brothers Movers or United Speed Movers, I urge you to come forward. Together, we can file a class-action lawsuit to stop this predatory behavior and ensure no one else suffers at their hands.

I refuse to be disregarded, diminished, or treated as if my voice doesn't matter. We are stronger together, and we can take on these companies and win.

If you're considering using 3 Brothers Movers or United Speed Movers, DON'T. They will lure you in with a low quote, inflate the price once your belongings are on the truck, and leave you to deal with delays, damaged items, stolen property, and outright lies. Their customer service is non-existent, and their practices are predatory.

I am currently speaking with consumer protection attorneys to pursue legal action. If you've had similar experiences, please join me in seeking justice. These companies must be stopped.

1. Deceptive Quoting and Inflated Costs

I was initially quoted $8,230 by 3 Brothers Movers for my move. However, once my belongings were packed and loaded onto their truck, I was hit with an inflated total of $20,746, almost TRIPLE the original quote. M

When I protested and requested that they leave my items behind, they refused, stating they can't take the items off the truck and left with my things anyway. I was forced to proceed under duress, fearing I might never see my belongings again.

2. Manipulative Payment Practices

I attempted to pay with my American Express card, but they falsely claimed they don't accept AmEx, stating they only accept wire transfers, cash, or checks. When I explained that AmEx was my only form of payment, they suddenly "remembered" they could accept Visa and MasterCard. This manipulative and chaotic payment process left me feeling confused and powerless.

3. Mismanagement and Holding My Items Hostage

On September 16, 2024, my belongings were taken from Virginia to New Jersey--a state I never authorized--before eventually being sent to Florida. I didn't even know my items had been routed to New Jersey until days later, and I was never informed or asked for permission.

I filed complaints with several agencies, including the Better Business Bureau (BBB), on September 17, 2024. That same day, I also filed complaints with:

* Florida Motor Carrier Safety Administration (FMCSA)

* Florida Department of Agricultural and Consumer Services (FDACS)

* US Department of Transportation

* State Attorney's Office

Despite my efforts, 3 Brothers Movers ignored my complaints. The only communication I received was an email on September 18, 2024, stating they had discovered a discrepancy and would contact the carrier to resolve it. That "resolution" never happened, and my items weren't delivered until October 3, 2024--nearly three weeks late.

Communication with United speed movers who said that there was a discrepancy and deducted $1800 from the balance leaving me to pay $18,646 still and inflated price.

4. Stolen, Missing, Damaged, and Destroyed Items

When my belongings finally arrived, the condition of my items was appalling. Several items were stolen, missing, damaged, or destroyed due to their careless handling and poor packing practices.

* Stolen Items: I filed a police report for stolen items, including those I had receipts for.

* Damaged Items: Many of my belongings were broken or mishandled.

* Destroyed Items: Products that I carefully packed melted during transit, leaking and seeping through the boxes. Oils tumbled over and soaked into other items, causing irreparable damage.

* Missing Items: Some of my most valuable belongings were unaccounted for, and I was never provided with an explanation.

The blatant disregard for my property demonstrated by these companies is unforgivable. I also notified FILED A POLICE REPORT about some of my stolen items ( that I had receipts for).

Move size: 2 Bedroom Home Service cost: $20746

I was quoted $1813 by Three Brothers. After the carrier loaded my things the dispatcher told me it would cost $3113. Quite a bit more! She said I had only a closet size of more items but that this would now be the price. It was a Sunday and I didn't have enough cash to cover it. She said I would have to go to my bank and get the extra cash to pay for the move. I had to drive 45 minutes to my old bank to get the money. I feel taken. I do not recommend this company!

Move size: Studio Service cost: $3113

This company is the worst. Don't use them. They are scammers.

When I called around for a cross country mover in 2024, I talked to several different moving companies, and 3 Brothers really stood out. They were very friendly, and provided the best pricing. However, all they have is a bait-and-switch tactic. They gave me the lowest price, and then on the move date, ANOTHER moving company MC Movers came to move my stuffs. And then they wanted to charge me double for the storage fees. I was quoted $.50 per cubic foot, and I was charged $1.00 per cubic foot. I had to fight with MC Movers, and when I called 3-Brothers for help, they essentially threatened me with a law suit, if I don't pay the storage fee. MC Movers even threaten to sell my stuff if I dont pay their storage fees. After much back and forth and I had to prove to them the actual quote, they agreed to $.50 per cubic foot storage fee.

In addition, 3-Brothers promised me on the phone 3 months of free storage, however, MC Movers only gave me one month of free storage. When I called 3-Brothers, they never never return my calls, leaving me helpless. 3-Brothers would just lied through their teeth to get your business, and then gave your contract to a moving company which actually do the moving. 3-Brothers are only middle men, they actually do not provide moving services.

To make matter worse, one of my pieces of furniture were missing during the move, and no one seems to be able to locate it, and in order for me to get compensation, i have to filed a grievance with another company.

This is the WORST moving experience ever.

I WOULD RECOMMEND TO ALL POTENTIAL CUSTOMERS TO STAY AWAY FROM 3-BROTHERS MOVING COMPANY.

Move size: 4+ Bedroom Home Service cost: $12000

I totally agree with every negative review that has been posted, and more. Do not use this company, it is not a reputable company and they scam their customers. The r a brokerage, which means that they contact out to small movers all over the country. The moving company was United Transit Relocation out of Philly. They are also a scam. They lied continuously, prolonged my move for 6 days, while I stayed in a hotel. Many pieces of furniture and belongings were damaged. 3 brothers would not return my calls. They said they would schedule a conference call b/n 3 parties, but they never called and have not responded since. I sent both companies 16 pics of damages. They sent me a link to file a claim, and it was thru another company. You had to pay for the service. They violated every business practice there is. I am filing a complaint with the FL AG's office. Both companies should not be allowed to operate. Oh, did I mention that the final payment was almost double the estimate? Total scam. Beware.

Move size: 1 Bedroom Home Service cost: $5882

I am very unhappy with the service I received from 3 Brothers Moving. I called them and got a fair price, $1944 to do a small move from Boston, MA to Scottsdale, AZ. I wanted to move a few pieces of furniture and a few boxes after my Ex passed away. Until the move, the saleman was very responsive. I realized they were a broker, but felt that would likely be who I got for a small move. As my Ex was dying, and I was in from out of state, I didn’t have much time. When the movers came (a day early – they were told a different date than I was given), they quoted me $1400 more! I ended up having to sign a new agreement for $700 more after some negotiation! I called and texted 3 Brothers, that I was being charged more, no response at all!

When I called their customer service to find out where my shipment was, they said they would call back. No word, ever. Perhaps it was because the truck’s transmission died and there was no date for delivery. The shipment was not made in a moving van, but in a common carrier. When the shipment was finally to be delivered, they wanted to charge me $350 more because they did not want to drive a 14-wheeler into my complex to my single family home. They wanted another $350! I ended up paying $75 more, but I was not pleased. Thus, I paid over $800 (41%) more for the shipment. I felt 3 Brothers priced low, got their commission and left me in the lurch, holding the bag, the money bag. I put the charge on my credit card and am contesting it.

Move size: Partial Move Service cost: $1944

My story seems to be inline with everyone else. Conversations we had prior to booking with me reiterating a drop dead delivery date. Daniel Thompson told me over and over again not a problem just tell the movers when the arrive. Well when they arrived 2 days late, I was shocked because I had no idea 3 Brothers was brokering out our move (American Machinery & Parts Exports)...we would never have hired them had we known. they charged us another $1,200 for additional cf even though not only did we not add items, we had removed items prior to. Now they have our stuff, will not give us a delivery date but stating they will deliver within 21 days of our requested delivery date. All the contact emails and phone numbers I have for the people (Daniel Thompson, Bruce Richards and Jenn) at 3 Brothers, no one will respond to emails or phone calls. I feel I am being held hostage and it is causing issues for our son who is starting university (he is the one moving ). It has cost us flights, dog kenneling, and conflicts with scheduled vacations time through our jobs. Not to mention we are paying rent on an apt and now we may have to get a hotel till delivery.

We have moved every 2-4 years with my husbands job for the past 20 years....NEVER experienced such a scam in my life. They need to be held accountable!!! And get this, the manager/owner listed through the state of Florida is Edward Cannatelli and Tabytha Miller. Ed is apparently a builder Cannatelli Builders.

Move size: Partial Move Service cost: $2881

Got a great quote from them based off of multiple weeks of conversation about how much space we needed, only to find out they were wrong and/or lied.

The movers/moving truck arrive (driven by a company that is NOT 3 brothers) and they tell us we needed over 100 sq ft more than 3 Brothers told us.

So here we are trying to figure out what to do, while a different company than we had been working with, is sitting in our driveway.

We had no choice but to agree to spending over $1000 more than we were told, for our stuff to be put in 1 truck, then brought to another location, to be put in ANOTHER truck, driven by someone that doesn't even work for EITHER COMPANY we had dealt with before.

This matters because the more your stuff is moved, the more likely it is that it will get damaged. Which OF COURSE, happened with ours.

Needless to say, this company is inexperienced and either mislead to get the sale, or have no idea what they are doing.

Move size: 1 Bedroom Home Service cost: $3640

I talked to this company about a out of state move from fl to mo beginning of Feb to move on March 1 got a quote of 4300 and I gave 1195 deposit as we got packed and got closer they called with a video and took count and the items were more and the price went up to 7500 I spoke with the rep I made it clear for everything we had packed and boxes he took a look at on FaceTime I would not pay not 1 dime over 6300 ….I told Kevin do not show up at my house and give me another larger bill he agreed this would not happen…..I have looked at reviews at this time and noticed alot of this happened in the passed …..day of move they showed up and bill went over 9 k spoke with them and let them know we won’t be going further they lied lady on phone told me I’m not getting a refund I told her bad reviews bbb and attorney general’s getting notice ….she offered a full refund that day …..beginning of April I get a email saying out out 1195 they are doing me a favor at 500 back then went to 600 and now coming up on may still no refund and unsatisfied customer sounds like more of the same company’s like this are very unprofessional and I’ll unlikely do any good with them .I’ve turned this matter to the state of Florida attorney general and the bbb beware and look at reviews on these companies before this happens to you !!!!!!!

Move size: 4 Bedroom Home Service cost: $9500

Let me start by saying that 3 brothers is just a broker-- meaning they will match you up with someone to move your stuff. The carrier that they selected for me, Posh Moving and Storage, was terrible. My experience with 3 brothers was good; they were kind, helpful, and respectful. Posh, on the other hand, over charged me, gave almost zero communication, and was rough with my items. The charge ended up being double the estimate (which I even buffered a little bit to be sure I had enough room). Promised 2 weeks for delivery but took 3, and they didn't reach out to me until the day of. I was told that they would give at least 72 hours notice, so we went away for the weekend. I had to leave my vacation and return home because they couldn't honor their commitments. Is this 3 Brothers' fault? No, absolutely not, but when you are a broker, your carriers' performance reflects on you. For that reason, I won't be able to recommend that anyone uses 3 brothers.

Move size: 3 Bedroom Home Service cost: $9500

Run...don't stop. They are NOT at all what they claim to be . They will tell you they will be there 24/7 and answer your calls... not true

They will tell you you will have a private truck and charge you extra if you decide to go with that..... not true They have nothing to do with the trucking. The trucking company showed up at our home with a trailer. Our furniture and belongings were then put on the trailer and driven to LA where they were offloaded to a warehouse and will sit until a truck comes that is going to Florida. We will not have our stuff for up to 30 days. The price they gave us for our private truck which was not private was incorrect. It was about $3000 more than what we were told. We were told $8700 and paid over $12k.

Nothing they tell you is true so run! They entice you with their pricing and promises, and they are all lies. And by the time you find out it's too late you're sitting there waiting to move so you just go with it. It’s been 2 days short of 4 weeks and 3 carriers and our

truck just arrived. A few broken items….lots of waiting and still haven’t heard from 3 Brothers Moving and Storage. I did get Luke once… I called him from my mom’s phone he didn’t pick up, but he called her back (he didn’t know that number) She handed me the phone…. And he hung up on me You can't say you weren't warned. RUN

Move size: 2 Bedroom Home Service cost: $12000

At 72 years old, I was going to make a move 5 hours from the h ome I was living in. I called 3 Brothers and they were nice on the phone . The price was somewhat reasonable. The call I made to them was around mid August and I was not moving until the end of October. I gave them a deposit of $875. Approximately 2 weeks later (this past weekend) my moving plans fell through. I contacted 3 brothers and asked what I needed to do to get my deposit back. I was informed I WOULD NOT BE GETTING MY DEPOSIT BACK. They did nothing except rob me, a senior citizen living on a fixed income. They said nothing about me losing my deposit if I cancelled...6 to 7 weeks before the move date. Disappointed, sick at my stomach and financially broke. 3 Brothers, I hope you go out to eat at a very exquisite restaurant...compliments from a very dissatisfied customer.

Wanda

September 4, 2023

Move size: 1 Bedroom Home Service cost: $2000